Quinton was so helpful! He directed me to the best wipers and headlights to purchase and then…read morehelped install them! I am so grateful for his help and willingness to go above and beyond.

Quentin was awesome!!! My car's second battery died and he stayed and helped me get it out of my…read morejeep and replace both of my batteries after close. The second battery was buried so deep it was very hard to get too but he stayed and was willing to help me anyway. Cannot talk any higher about him, he was awesome! I will come back!

The manager helped me with a new battery, and then installed the battery for me. Answered my…read morequestions and was very professional.

My 12V battery died in my Prius so I called them to make sure they would replace it before I had my…read morecar towed there. I spoke with them 3 times and was assured they would replace it and what time I needed to be there to get it done. Arrived with the tow truck to find that they didn't have the battery in stock. He said they would order it and it would be there at 715 the next morning and I could come any time to have it replaced. Called 3 times the next morning before finally hearing at 1p that the delivery had arrived. I took an Uber to the store only to be told that they don't replace batteries in a Prius. So now I'm sitting in the parking lot waiting for roadside assistance. There's a Napa right down the street. 2 stars because the guy who was here last night was ready to replace it when I got here 15 minutes before close even tho that's the same guy who didn't check if they had the battery in stock when i called.

They were able to quickly change my windshield wipers after purchase. Would definitely come backread more

Great customer service as you would expect from any O'Reilly Auto Parts!! I pulled in from out of…read moretown, and I needed my battery replaced. I started to have some battery issue towards the end of my trip from Texas to Pennsylvania. Then, on my way from Pennsylvania to Ohio, it became more apparent that I would probably need to replace it very soon. When I arrived my destination in Ohio, looked this store up on Yelp and called them. Arland took the call, and he guided me thru with what I would need for my vehicle. I headed over to the store as soon as I could hoping my car would start. Fortunately, it did. When I arrived, there were a few customers already waiting in line, and Arland took care of me right away. He was very helpful, and offered to help me install the battery in the car when I asked if I could borrow some tools to take my old one out. The old one came out, and the new one got put in. Car fired up right away without any hesitation. Yay!! Thanks O'Reilly. Military discount of 10% is always appreciated!

Maybe I went in with different expectations with "The Napa Know How" and all!...however when I did…read morewalk in getting help from an associate was painful. I brought my car manual in with me and thought they'd certainly be able to help me from there. He offered very little advise in helping me make the proper fuse selection for my vehicle and had to google it myself. Long and short, Autozone is literally across the street and they'll come out to the car and offer as much help as possible. Not sure what made me change my mind on giving Napa a try this time, but certainly never again!

Fantastic service today from Andrew and Tony figuring out my brake light fuse/bulb problem!!read more

I bought a 4 year warranty battery from this location 2 years ago. My battery went dead and I had…read moreto jump my car, so I drove it there to get a new battery. They tested the battery and said it was good and that the issue was my starter. The next day I had a dead battery again. I took it to the dealer who showed me via a testing monitor that the battery was indeed bad, not the starter or the alternator. I had to buy another battery for $300 from the dealer. I should have gotten a free battery from Advance Auto because it was under warranty. I'll he going to Auto Zone from now one.

I needed help with the headlight bulbs on my car. Mary was…read moresuper helpful and very friendly. I left there very happy and with 2 working headlights!

My girlfriend needed a new car battery and I called in to ask about their free battery testing and…read moreinstallation. Juan answered my call and was very knowledgeable with all my questions! We went in an hour before close and he was able to get it replaced straight away! Juan was incredibly patient with my girlfriend and I, we had asked so many follow up questions because we don't know anything about car batteries/car belts. Highly recommend this location and Juan! I know what a man feel likes now when they walk into a Sephora or ULTA; my girlfriend and I had no idea what to do or expect at a car store. Thank you Juan! Definitely will come back to this location for any car needs. :)

Great, speedy visit! A quick stop to grab a tail light bulb went smoothly. It was easy to locate…read moreand self check out was quick. We were in and out in less than 90 seconds. A friendly employee asked if we needed any assistance too. .

When you're due for simple planned maintenance you're out of luck. They will put your service truck…read moredown for days just for engine oil and fuel filter change. DO NOT go here for planned maintenance.

We have had our truck in their shop for 3 weeks, almost a month!!!! They've only done an oil change…read moreand keep diagnosing it vs. actually working on it. When we called in, no one knew anything and all of a sudden "only one guy can work on it because there's soOoOo much damage" yet after 3 weeks of it sitting there, that's all we get??? We know whats wrong with it but we aren't in the state!!!Now they wanna charge us to "diagnose" it AGAIN?! Surprise!! My dad was a truck mechanic for 30 years.i can see how fishy this is all getting. These people are just out your money. They take advantage of people who have no where else to go. I wasn't even going to write this because I'm risking them just taking longer or messing with my truck. That's our lively hood and the fact that we can't even get a straight answer or talk to any higher ups is insane!!!

Very friendly and helpful cashier. Good selection of snacks and beverages. They've always seemed…read morelike a well run business.

GROSS! I came here for a coffee. When I walked in I noticed a lot of coffee cups were on the FLOOR…read more As I'm making a cup of coffee the worker put the cups that were on the FLOOR BACK INTO THE SLEEVES WHERE US CUSTOMERS TAKE THEM OUT OF. I threw my coffee away and left. This is absolutely disgusting. This was between 2:50pm-3:15pm on Dec 21, 2025. It was an older man

My car had a broken windshield, I was hit with a rock that was kicked up by a truck on my way home…read morefrom work. I drove straight to this establishment as I heard good thing online and was recommended by my friend Steven Gregory Jones-Smith. They fixed my issue without hesitation! Great work!

I would strongly advise anyone to be extremely cautious before using this repair shop. Based on my…read moreexperience, the way my situation was handled raises serious concerns. I brought my business vehicle to this shop in December 2025 after my insurance company had already issued payment for the repairs. I expected the work to begin shortly after, but that never happened. My vehicle remained at the shop for over 4 months, and during that entire time, no repairs were completed. Instead, there were repeated delays and ongoing issues with communication. I followed up many times--both in person and through phone, text, and email--and was repeatedly told that updates would be provided or that progress would be made soon, but that did not happen. During this time, the shop also requested additional repair payments from my insurance company multiple times. However, when the insurance company tried to contact them to review those requests or obtain supporting documentation, they were unable to get clear responses or proper follow-up. This prevented the claim from moving forward. The insurance company had already issued approximately $4,500 for repairs, yet no work was done on the vehicle. After waiting several months with no progress, I was eventually asked to pick up my vehicle in the same condition I originally dropped it off. The lack of communication, repeated payment requests, and no completed repairs made this a very concerning experience. It was extremely difficult to get clear answers or understand what was actually being done. In addition, it was very difficult to reach management. Calls were often not returned, and the manager was frequently unavailable when I visited. I went to the shop many times in person and became familiar with the staff due to the repeated follow-ups. On some occasions, I was told someone was not available even when it appeared they were on-site. The documentation provided by the shop was also unclear, often written in codes and numbers without proper explanation, which made it difficult to understand the repair details. This created additional confusion during the insurance process. Since this is a business vehicle, being without it for over 4 months caused serious disruption and financial impact. Overall, this was a very disappointing experience. I highly recommend that anyone considering this shop proceed carefully, ask detailed questions upfront, and make sure all timelines, communication expectations, and repair processes are clearly documented before leaving their vehicle.