I went in and spent 30 some dollars buying juice and two pods. I went home and filled my pods for…read moremy two different vapes. They tasted burnt after a few hits. BOTH OF THEM!! So I was able to dump one out to fill again with some previous juice I had stashed for a rainy day! After the new juice came out the cotton, it went back to normal. Well, I ran out of that, so I had to put the juice that seems to be faulty back in. IT BURNT MY POD AGAIN!!! SO, I go into the store, trying to see if they can fix this for me! They say that I can buy another pod and see if it fixes or buy new juice! They wouldn't replace the juice. They wouldn't even reolace a pod. I wasn't going to waste more money on another pod that was going to get burnt using the same exact juice!!! I don't understand that. I bought something faulty from this store and they won't switch it out. They said they can't afford to and aren't allowed. I can't afford it either!!! I'm just out 30$ that I spent here! So, I can't go back there either. I have worked in customer service most of my life. When you sell something faulty or of that nature, you fix it!!!

So happy I checked this store out! Great selection, they have everything you need. Really nice and…read morehelpful employees too.

This was the exactly what I was hoping for when searching for the largest cigar room in Spokane!…read more The humidifier controlled cigar room was an incredible experience. The variety of various categories of cigars was great! The staff went above and beyond to help me! Everything that I was looking for they had from cigar specific torches to V cutters. I highly recommend this business!

The staff here is always so nice and knowledgeable, especially given the amount of BS they must…read moredeal with daily :)

Very friendly owner. I think he said he's from Norway. Solomon, is his name. I consider him my…read morefriend. Ask him anything you want about cigars and he has the answer. He will give you recommendations, etc. Highly recommend this establishment. You will find a great number of choices for your liking. He has a very professional set up.

A wide selection of options, with good service from the staff. They were very friendly and helpful…read more Would recommend!

Will be going here , getting back in to pipe smoking and the shop looks great , with a great…read moreservice.

Found this gem of a shop a couple months ago. Everything I've read about this shop and the guys…read morethat work there is absolutely true! Good to chat with, friendly and helpful. I really enjoy dropping by

I will not go here again. I had a simple amoxicillin prescription for my infant who has an ear…read moreinfection. The doctor sent it in probably 30 minutes prior, but the techs said that they never got it, and even if it did come in within the next 15 minutes, they would not fill it because they were closing at 6, which was 15 minutes away. I told them that I needed it badly because my infant is constantly screaming in pain, and showed them the doctor summary paperwork showing that the prescription was ordered at the location. They proceeded to tell me that they were not going to fill it. They didn't care about the situation at all. I called the doctor back, had the prescription transferred, and picked it up in less than half an hour at another pharmacy. Don't know why they made it such a hassle, but this is my last time dealing with it.

Amazing Staff! They are always very helpful and quickly attend to your needs!…read moreHours are great too

I have been shopping at Lilac City Vapor for almost 8 years now and I won't shop anywhere else…read morelocally! They always have a great selection with more than fair prices. The staff is always super helpful as well!

The whole team is amazing! They sell tons of mods, coils, juices...you name it! They stand behind…read moreall their products and are always eager to help if you get a dud or need help etc. The best Vape shop hands down!!! Prices are VERY fair and they have a huge stock! Something for everyone from new to vape peeps to experienced people who choose to vape instead of smoke "analog" or real cigarettes which are FAR more harmful. If you wanna quit but need something to help, go here...they have what you need. Some haters here are either new to it or aren't listening regarding return policy which is 14 days! Brad and his team have ALWAYS made things right on the 2 or so (in many years) on products I've bought. And I've bought a LOT of stuff here. I haven't gone anywhere else in years and wont.

Im a newbie to cigars and I went in and met Mr Greg. He has amazing customer service and treated me…read morelike new family. He walked me through the process and helped me pick the best cigars for me. I had an great experience in the shop and at home smoking the wonderful cigars. I definitely recommend!

Great Cigar store!!! I can't say enough how great their customer service is and how big of a…read moreselection they have. I will defiantly be back to purchase more cigars.

Great place with a good selection of cigars to choose from! I also appreciate how…read moreClean the shop is.

Bright, clean and open. Friendly and educated staff. Wide variety of products and vape flavors.read more