Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need…read more All wins

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

After several years of various services completed by AVS Plumbing I thought I should send a review…read more They are the most professional and talented team I have ever dealt with. Mike and Gary are both so efficient and master's in their field. Their experience is amazing. I just can't say enough. It has been for years now that they have serviced all our needs and some were emergencies. They always return calls quickly and always find a way to get us repaired quickly. They are beyond the max 5 star rating. We feel blessed to have a company like this to give us security for our plumbing and heating needs. Bob and Maryjo Haire Cooksville Md,

The guys at AVS are the best. They acted professionally and came on-time, and their prices are very…read morefair. I called them because my well pump wasn't recovering (weak pressure after our water tank would deplete). After ruling out several other possible causes, they discovered that the well pump was mis-wired, only providing 115V when it should have had 230V. When the previous plumbers worked on my pump, they didn't properly mark the wires and crossed them. 2 other plumbers couldn't diagnose it. AVS fixed it. Thank you Gary and Mike!

We had a 20 year old water system in our house, that had what seemed like a million different…read moreparts, and was using up 20 bags of salt every two weeks! Scott came out and was able to totally streamline what we had, making the whole set up understandable, easy to maintain, and so much less costly. We are using a fraction of the salt used before the repair, the system is quieter, and the water is clean! We found Scott's prices very reasonable, and the quality of his service was amazing.

My new husband had used this service in the past for the well water cleaning and conditioner…read moresystem. Called them again and they were able to schedule us the same week. Carl was our technician and met me in the driveway. Explained they were using gloves and masks. He was very professional and efficient. Answered all of my questions too! Super grateful for good companies like this!

What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Fogle's is great to work with! I had an issue with my well pump on Sunday and they came out within…read morean hour and addressed the issue!The employees are always polite and courteous and their work is top notch! I would highly recommend this company!

They showed up on short notice and were able to fix our well quickly and at a reasonable price…read more The technicians were very nice, took pictures of the problem and explained everything. We were so comfortable with them that we told them to go ahead with some recommended improvements. The difference in our water pressure is really nice; wish we had used Fogles years ago.

Competent and honest service; fair prices and friendly staff. If you need work on a domestic or…read moresmall commercial water system in central Maryland, there probably is none better. They have been serving our water conditioning needs for years.

I had sooooo many problems with my well over the years and was new to taking care of it…read more After consulting many plumbers I finally got satisfaction from Feezer when they replaced old pumps and reconnected two wells on my property. I am very grateful to them.

Jake & Ed provided excellent service for me. They answered every question and address any concerns…read morethat I had regarding a service that was provided today. I would highly recommend them. Thank you guys very much!

I love my RO system from Carroll Water. Years ago , they set it up correctly to accommodate my…read morekitchen sink and refrigerator for ice and water! Matt, my most recent tech was very knowledge And professional. Where they loose me is in their scheduling department . Clearly all the schedulers are educated to do is make appts. As the front line call center they should have some 'basic knowledge ' of the systems and at least forward any technical questions to a tech ! The scheduling department failed me. I wasted Matt's time and my money on an unnecessary service visit. We will be building a new house and Matt gave me fantastic advice so we will consider Carroll Water based on his ability to service the system. I will welcome a call from a tech manager or a scheduling manager or even the CEO to discuss what would make this company top notch and receive 5 stars.

I would never use this company because their employees are extremely rude and verbally abusive in…read morefront of children. They have men who do not represent their company well at all, and are not kind to the community. I would never recommend or hire these people.

my mom order there services they done half job and left,…read more was disappointing considering they came highly recommended. They we're very pricey and i was not satisfied with their work.