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    Atlantic Blue Water Services

    4.0 (44 reviews)
    Closed 10:00 am - 2:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Atlantic Blue Water Services

    Water purification system cleaning and maintenance

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    I purchased a hot water heater for a rental property from Atlantic Blue. They were slow to contact me after paying for the install. I was not present at the install (a mistake in retrospect). The day they installed the new water heater I was contacted at 9pm by my tenant saying there was no cold water in the house - just hot water. I had to send someone to the house to check it out and we found out that the water valves had been turned off in the basement and not turned back on for either of the two units at the property. When I went to the property to check there was a sludgey mess on the basement floor around and in the drain in front of the washing machine. I took photos of the mess and wrote to them the next day. I got an email back saying a service manager would call me. I heard nothing for several days and had to clean up the mess on the floor myself (not sure what the crap will do to the drain). I then emailed saying I had heard nothing back and had never received a receipt for the payment they processed after which a service manager called and apologized, agreeing that the technician made mistakes but basically said I should have called them at 9pm, that the calcium in the drain wouldn't hurt anything, and they would have sent someone to clean up the mess if he had gotten my message sooner. No refund or any consideration was offered. I will not use them again.

    Just had my water tested by Jacob Foreman of Atlantic Blue Water Service. Have you ever met someone for the first time and within the first few seconds you knew that they were a great soul...[yelp], he's one! He shook my hand, looked at the well and said, "your pipe does not fit correctly and contaminants can enter your water supply." His work and explanation of what he was doing was impeccable. I had to post his card on my neighborhood FB. We drink water everyday...I feel better knowing that it's safe.

    Water treatment- whole house reverse osmosis system
    Dave J.

    The team at Atlantic Blue were great to work with. They're knowledgeable and take the time to answer all your questions. Everyone I dealt with from the initial testing to system design, to final installation were complete pros. I would use them again and recommend their services to friends and family.

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    4 months ago

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    3 months ago

    Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need. All wins

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    3 months ago

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    3 months ago

    Excellent service provided by knowledgeable and efficient technicians. Easy to schedule and pay for services.

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    3 months ago

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    2 years ago

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    Jill B.

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    7 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    Had to get UV filter installed quickly and they were able to fit us in to work with our timeframe.

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    8 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Atlantic Blue Water Services

    Review Highlights - Atlantic Blue Water Services

    Our technician(Mike) went above and beyond (even went into our crawl space!) trying to solve the issue.

    Mentioned in 4 reviews

    Read more highlights

    R&G Water Systems

    R&G Water Systems

    4.2
    (14 reviews)

    So happy we called them!!…read more We lost water suddenly on a Friday night (of course) and we have horses so it was important to get fixed asap. We called R&G first thing Saturday morning. They answered and assured us they'd be out asap. Calvin and Derek showed up and immediately went to work and had us up and running within a couple hours. The guys were great, explained everything clearly and did a great job. Will be telling all our friends and neighbors about R&G.

    This business is given a 1 star due to their lack of professionalism and courtesy to their…read morecustomers. On July 14th a lightning strike rendered my well inoperable and I promptly called R & G water services. The next day "Rocky" and a co worker came to my house & replaced the box in the basement. I was told as long as the well head was undamaged, my water would be restored. Over the next 2 days my water continued to go in and out, so I called Rick, the owner of this business again. I was assured it was simply a matter of the bladder needing recalibrated. Someone came, "fixed it" and left - yet within the same day the water AGAIN went out. I called Rick, and did not receive a call till the following day despite urgent circumstances, and was told my NEW BUILD house needed a $1100 water reserve system that had never been needed before the lightning strike. Being charged $3900 for a box in my basement, I called my builder, and my builder assured me there was no need for such a water reserve. I called Liberty Pure water services, and I was assured no such system was needed as well. I was also told the type of box R & G installed in the basement would eventually burn out my well head due to the improper demand & calibration of the system. I called Rick and told him I was uncomfortable with the notion of installing a water reserve system never previously needed in the house, and was immediately met with contempt. I said I would return the box they had installed and pay them for their labor, despite Rick's unprofessional conduct. I had Liberty Pure come, uninstall the box in my basement, and install another system. Immediately my water was fully restored (and I have had NO FURTHER issues for 3 weeks). I called the office of R & G to pick up the pump, and I was left with the original invoice of $3900 despite returning the pump to them. I called 3 times over the course of 8 days to get a labor invoice, and until August 7th, received nothing. I was given an invoice of $635. At the bottom of the invoice was cited "labor & 3 trips to customers house". The 2nd trip to my house was to fix THEIR error, and the 3rd was to simply pick up a pump off my front porch. I reached out to the office to explain my dissatisfaction at such a charge and was told Rick would call me back the next day, which I never received a call. I texted Rick personally and was never acknowledged. I did not want to leave a review, but Rick has shown no desire to communicate or rectify issues with his customer. If I could give this company 0 stars I would.

    Atlantic Blue Water Services - waterpurification - Updated June 2026

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