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    Metavision

    5.0 (2 reviews)
    Closed 7:00 am - 8:00 pm

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    Response time

    3 hours

    Response rate

    75%

    Services - Metavision

    Soil backfilling and compaction

    Earthmoving or regrading

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    Triad Basement Waterproofing

    Triad Basement Waterproofing

    4.7
    (29 reviews)

    It's easy to give a company a good review right after they finish a job. I think you learn a lot…read moremore about a company when you call them 12 years later with a problem. Triad Basement Waterproofing originally did work at our Gaithersburg home about 12 years ago. Recently, we discovered that the drain from that original system had clogged and our sump pump had also stopped working. I reached out to Triad and was honestly impressed with how quickly they responded. Within about 12 hours I had heard back from them, and Justin was at our house the following day. He replaced the bad sump pump and made sure everything was working properly. He then returned on Monday to replace the clogged drain. Justin was fantastic. What really stood out was his attention to detail. He was extremely thorough, took pride in what he was doing, and cleaned everything up so well that the area was spotless when he left. But the biggest reason I'm writing this review is that Triad stood behind basement waterproofing work they had done more than a decade ago. There was no runaround and no trying to avoid responsibility. They simply took care of the problem. After 12 years, that kind of service says a lot about a company. I wouldn't hesitate to recommend Triad to anyone looking for basement waterproofing or sump pump work in the Gaithersburg area.

    Triad Basement Waterproofing recently installed a Basement Relief System to address water pressure…read moreand flooding beneath my basement floor and behind walls during heavy rains. Mike DeGirolamo - the owner - during his assessment provided step-by-step explanation of what needed to be done to address this issue. He was very thorough and clear in his explanations. He did not try to 'upsell' or include items that were not necessary. Prior to work starting a timeline was provided. Timeline detailed team arriving over the course of 3 days and what to expect during this time. The Triad team - Michael, Justin and Roberto - arrived as scheduled on their assigned days. Before starting work for that day they again went over every detail of what they would be doing. Master plumber Justin Dorrier was amazing in his handling of the plumbing side of this process. His attention to detail and explanations clearly showed his professionalism and knowledge as a master plumber. I did much research and obtained multiple estimates from about 5-6 different waterproofing companies before selecting Triad. Triad was by far the company I was most impressed with. I highly recoommend Triad Basement and Waterproofing if you have any waterproofing needs. They are all (Mike, Tracey, Michael, Justin and Roberto) true professionals at what they do and were a pleasure to work with --- I wish I could give them 10 stars! Thank-you Triad Team!

    Basement Innovations Waterproofing

    Basement Innovations Waterproofing

    4.4
    (31 reviews)

    I wish we had never heard of this company. The install of the french drains and sump pump went…read morehorribly. They promised they would not break through asbestos tiles, but instead carefully lift them. They blasted right through the asbestos tiles requiring us to talk to a remediation company and do a safety clean up (though they insisted that wasn't necessary when we complained and accused us of trying to bleed them for unnecessary expenses -- we had not even asked them for a dime, and they were the ones who broke an explicit promise to us). They left open gaps in the cement after covering the french drain that we had to have addressed after they left (after confirming with this company that they would not accuse us of voiding the warranty if we did) and totally destroyed the efficacy of our radon mitigation sytem, which they said nothing to us about when inspecting the site to provide their workplan and estimate before the install. They claimed not to see it, but the radon system has bright red labels all over it and was in plain sight for both the inspection and while the guys were doing the work. Ray Charles would have seen it. So, we've had to pay more to address that. Insult to injury, our security system picked up one of their guys looking through our stuff in the basement, and when we complained about that, the owner made implicit threats about how we would ruin a relationship in which we may need them to come make repairs to our system in the future if we told anyone about it. As others have mentioned, he also offered us $100 to not post bad reviews. We didn't take the money, but others might, so careful on relying on reviews for this company. Spare yourselves. Go with someone else.

    Fantastic job waterproofing our basement! Chris, Brian, and Chris (three different people) went the…read moreextra mile to provide a good design, quality workmanship, and customer satisfaction. Wish I had hired them sooner! Highly recommended!

    BMA Construction

    BMA Construction

    4.1
    (16 reviews)

    On the day he was supposed to come for estimate, he messaged me maybe 30 minutes before saying he…read morewould be maybe an hour late. I asked him if he could replace a corner brick for my ground patio, and touch up grouting around the bricks. I know nothing of concrete and bricks, that's why I needed someone. He said he was going to come Monday 09/23. He got the work done, and I tipped him roughly 13% on top of the estimate he game me. Two days later the one corner brick he replaced was good, but 3 nearby bricks cracked in half. That one stretch of grouting I wanted touched up was fixed, but new cracks formed as a result of the work completed. I messaged him 09/25 saying roughly more damage has been done than his work was supposed to fix. He asked if he could come Saturday 09/28. I said sure. It was beautiful day I would have preferred to goto the beach or something. I waited all day and afternoon and sent him messages. I didn't get a message until that evening that he wasn't going to come. Maybe he went to the beach for me! He asked if he could come Monday 09/30. I said sure, just park and do what you need. He never came just asked me what the weather was. So I took a screenshot of the weather for the next 10 days and sent to him 09/30 in the evening, then asked him on 10/03 when he would like to come. Today is 10/05 and I haven't received a message. Today is also a beautiful day, maybe he went to the beach for me!

    I hired this company to repair my chimney. While they did complete the work, the job was poorly…read moredone--I continued to experience water leaks through damaged bricks. I reached out multiple times to have the issue addressed, and although they promised to return on several occasions, they never showed up. They have since stopped responding entirely. Unfortunately, I'm back to where I started, out the money I paid, and with the problem unresolved. I strongly advise against using this company.

    Guardian Basement Waterproofing

    Guardian Basement Waterproofing

    2.7
    (3 reviews)

    Avoid Guardian Basement - False Promises and Poor Customer Service…read more Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time--defensive and dismissive. Within five minutes, he claimed, "Your system is clogged." He made this assessment without any real inspection--just by looking at the cement floor and wall. Now, here's the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I'm back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would.

    The most unprofessional experience I've had. Two of the workers came to my door with lit…read morecigarettes. One of the workers called me sweetheart. I'm almost 50. They were never on time.

    Metavision - excavationservices - Updated August 2026

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