Currently renting a furnished 1Bedroom in Fayetteville. The carpet is extremely old and has no…read morepadding anymore. Almost every day, I get "stabbed"by the carpet nails as well as torn socks requiring me to have to wear shoes constantly to avoid injury. We have to request cleaning/ vacuuming in order to get our furnished apt taken care of. I think we clean it more often than they do. Maintenance is very responsive and does a great job. The college students working in the office/clubhouse are not very customer service oriented. They come off as irritated when you would like some help with anything. Also, the fitness center has little to no free weight equipment, except for a few dumbbells. The machines are old and not too good. There are, however, quite a few treadmills in the room. The fitness center at the Rogers location, on the other hand, is quite nice. The golf facilities here are very nice, and well maintained, as is the pool area. The grills are old charcoal grills. Would be nice if they had gas grills. The hot tub is not that hot. The billiard table is old and the pockets have holes in them. The cue sticks are also in need of replacement or fixing. The rent is very affordable.

ZERO STARS CLIFFS IN FAYETTEVILLE I was a tenant for 3…read moreyears/ 1 month, I didnt sign a new lease in May because I moved, I was out before June. My apartment had no damage, was clean and everything but a few blinds was in rentable condition. I received notice they are sending me to collections for $4000 dollars, rent for June and paint/new carpet. Its actually against the law to charge for regular turnover needs. I will be fighting this its all made up shit, my apartment was in clean, no damage and was gone before June. I was a good tenant for years so I didn't expect this. STAY AWAY FROM THIS COMPANY, ONE WAY OR ANOTHER THEY WILL GET YOU.

Highly recommend Larry Marion at this company. he made the house buying experience as enjoyable as…read morepossible. he went above and beyond the "call of duty" in all phases of the search. He was always available and willing to take us anywhere we wanted to go. He was extremely helpful and knowledgeable when at the house to help look for defects and/or areas that might be issues in the future. During negotiations he was extremely responsive to both us and the buyer and i have no doubt a big part of why we got the deal done that we did. Finally during and after closing he still was offering us help in any manner that was needed, including offering to help with our move itself. If you are looking for an agent that will take the time to help and get to know you as well as perform all of the duties a great agent does Larry is the agent for you!!!

David Mix helped my husband and I find our house, which included everything our wish list, in just…read more1 day! He is extremely professional, attentive, prompt, and knowledgeable of the NWA area. I would highly recommend Bassett Mix & Associates for your real estate n

I would give a thousand negative stars if I could. They use old photos in their advertisements of…read morehomes on their website. In the photos of the home i rented, it shows a screen door, which is not there when I moved in and still not there. They have two photos of the living room, one with carpet and one without. They didnt post any photos of the bedrooms because they didnt professionally clean the carpets like they said would be done and taken out if the security deposit. I shampooed the carpets as well as I could when moving out but the carpets weren't touched since I left. We accidentally broke a window while moving out in the bedroom and they did not replace the glass. The photo of the backyard is old; it shows a tree planted there that wasnt there when i moved in. Half of a tree in the backyard fell soon after I moved in(so large it covered over half the backyard), damaging some of the privacy fence. They got rid of the fallen tree but never replaced the broken fence pieces. They didnt post a photo of that. Make sure you check every single water spout and light fixture as soon as you can. There were two lights that didn't work I addressed this to them soon after moving in. They sent their "maintenence man" over. What did they do? Nothing. I told them when I moved in that one of my showers didn't work. When turning the knob, there was absolutely no water even trying to come through the pipes. Again, sent the "maintenence man" who never fixed the issue. All he did was snake the pipes through the house. Paying for a home with two showers and only ever got to use one. In their comment I know they'll make, I stopped bringing the issue up because you shouldn't have to be told half a dozen times of the same problem and not fix it. There was a roach infestation when I first moved in. That's the ONLY thing they fixed in a timely manner. The microwave is linked to the same breaker as the fridge, so it throws the breaker and the microwave is useless. Had to throw away half a fridge full of food because it also shuts the fridge off. They obviously dont have trustworthy electricians working for them. My entire house flooded during a storm one night, informed them, and the response on the phone I got was "we've had multiple places call about flooding. Take care of what you can and we'll get back to you". And of course they never did. The garage floods everytime there's heavy rain, so this flood ruined the washer. It took over 6 months to have it replaced and had to pay to take my clothes to a laundry mat. My hot water heater went out. They did try to fix it by lighting the pilot light back up, but they obviously didn't stay long enough to make sure it worked cause just a couple hours later it was out again. We attempted multiple times to start it back up and it would go right back out. We went almost 2 weeks before they finally replaced it. I dont remember the maintenance man's name who replaced it, but he was wonderful. The only wonderful thing ive experienced with this company. Everytime the dishwasher runs, it backs up into the kitchen sink and all they would ever do it snake the pipes which would only work for a couple days. I stopped bringing these issues up and dealt with a landlord special because I learned quickly they are going to find the quickest, cheapest solution if they fix it at all. All of the other negative comments show this isn't just a bitter ex-tenant. I'll be the first to admit I wasn't always the best tenant; I was late at times paying rent (only one late enough to receivean eviction notice), and I wasn't always responsive with their staff. I won't act like I was the perfect tenant, but this is the most ridiculous excuse of a rental company ive ever seen. I will NEVER recommend them even to my worst enemy. These people do not care about their renters. They only care about your money. I brought new blinds for the entire house and replacements for the fire detectors, but after all of those, the least they could have done was move the furniture i left.

Do NOT rent from this company. I cannot express my pure disappointment with this extremely…read moreunprofessional, sorry excuse of a company. they will not return calls. They will not respond to texts or even emails. I have spoken with Nicole several times and cannot get a reply from the messages I have left to get this corrected. DO NOT. I repeat DO NOT rent from this company. It is not worth it. Lawyers are having to get involved just to get things taken care of and Allred still refuses to comply.

I owned a property in Fayetteville, Arkansas and I live in Toronto, Canada. Dan Tobin took…read moremeticulous care of all of my concerns, kept my property rented and notified me ahead of time when anything needed attention. He was easy to reach, friendly and meticulous in his actions. He made sure I understood what needed doing and how to do it. I recommend them as the best property management team I have ever worked with.

calls are answered quickly. service is prompt. clean place. nice residents. only complaint is…read moreparking. it's limited and ummarked.

just got off the phone with Daniel who proceeded to tell me this agency doesn't recognize emotional…read moresupport animals because just anyone can register their dog as one. little does he know I have a Dr certified note and several health conditions qualifying me for one. it is also highly illegal for him to do this and argue with me about whether im cheating the system or not. he is a disgusting agent to work with and I would NEVER rent from this property. thinking of turning him into the state because it's actually gross the way he spoke about ESA animals and patients.

AWFUL EXPERIENCE for the last year! Travis and Jason were unreliable and dishonest from day 1 and…read morenever skipped a beat! They entered home without notice several times. Once when I was in bed. They NEVER repair anything correctly and use unlicensed men to do electrical and plumbing that results in more damage. We went without a working heater in the coldest time of winter for a week. They always have an excuse and when you call Travis, he says call his brother Jason and back again. I felt like we were dealing with "dumb" and "dumber". Don't waste your time and money. Don't walk away....RUN‍

I'm not sure if true one in fayetteville is the same management as the one in Bentonville, but the…read moreBentonville one has the worst management I have seen. I strongly suggest not to rent from the company in Bentonville. Recently we just moved into a house in Bentonville, super excited for it, but everything just ruined our experience. First, we walked in the house, nothing has been cleaned. Carpet is super gross with stains everywhere. Kitchen cabinets and refrigerator are also really nasty. The wall also really need to be repainted, there are holes everywhere and stain as well. It literally looks like someone just moved out. When I called the manager to complain, she said that it has been cleaned, even clearly it hasn't. I had to keep going to the office and calling with my personal time to complain about it, but the manager doesn't sound happy to help and really impolite. They end up calling the house keeping lady to come, but will not pay for the full cleaning, so the ladies refused to clean the cabinets. Also a tons of equitsments are not working in the house- Garbage disposal, Ice maker, and garage lights even after the light bulbs have been replaced. Since then, not much has changed. The carpet has permanent stains everywhere after they finically call someone to clean. It was in the condition where it should have been replaced already. We are just super frustrated with all this. I hope no one has to go through the same thing as us. Recently I decided to get out of the lease and they put 200 dollars charge on our account because "the carpet was messed up". It's funny considering when we moved in the carpet was covered with pet stain everywhere. We have complained so many time with the smell, but nothing has been done. They said since we signed the lease, we have agreed to rent the house in the current condition. I have a video proof of the house when we moved in, so I cannot believe they did that. This is the worst company i ever rent from. You might think they have a good price property, but don't waste your money. You will end up spending more because they are going to charge you a bunch of random things.

It's convenient that you can pay rent on their website instead of having to drop off a check every…read moremonth, and the woman at the office helped us find a three bedroom near Dickson with only a week left to move out of our old place.

Just not happy with the way they do business. We had an issue with them and they could never get it…read moreresolved. This place is ran by children. They are charging a cleaning fee and the pictures are not even the apartment we leased. We are working with other parents and the Better Business Bureau for the bogus charges that they apply to everyone moving out. Ive tried speaking with you multiple times. This is the worst experience I've ever had with a business.

I actually didn't mind living here because the location was close to Dickson and walking distance…read morefrom class. I also found the maintenance people to be great and come very quickly. I lived in the middle so I didn't have trash smelling problems or worries about intruders. It was just as nice as any of my other college apartments but had a few flaws. There is really no guest parking nearby and I constantly had people park in my spot so I had no where to go. There has been a puddle of throw up in the parking garage for like 6 months now and no one has cleaned it up. The walk from your car to your apartment is also incredibly far (like up a set of stairs, over a walkway and down some stairs). I didn't find most of it to be worse than my previous apartments but the vomit in the garage is just disgusting.

Easily the most disorganized property management company I've lived under. The handymen RPM sends…read moreout for repairs are usually inexperienced and have to be called back multiple times to actually finish the repair. We recently received a new property manager who doesn't responded to emails and the phone number in their designated app is linked to our previous property managers number. We've also been dealing with a leak in the AC closet that was previously claimed to have been fixed. Not only was it still leaking but mold also began to be present in the vacant space below the water heater where water had dripped.

Worst property management I've had to deal with…read more Case 1: You will have the worst lawn in the neighborhood. They are supposedly on their third lawn care team since I've been here, they can't get any of them to maintain the properties correctly or come regularly. Case 2: They don't answer you. They seldom answer their phones, and often take days to respond to electronic correspondence, or blatantly ignore you. Case 3: Do not allow maintenance in your home alone. Their current primary guy says he's afraid of CATS. I told him over the phone do not let the indoor cat outside. He said he's afraid, and if it came towards him while he entered the residence he would let it out. Absolutely unacceptable. This is just a few examples. Go out of your way to rent from someone else.