Don't waste your time or money!!! Apart from bad customer service and management, the stock is low quality and deteriorating. In my opinion, if you want better quality costumes by professional stitchers, you should rent from Tina's Productions Broadway Costumes Norcostco Also in my opinion, you can get just as good, if not better quality mascots and save money by ordering directly from Alinco Costumes or International Mascot Co. read more

They are very professional. There are few places as well run in the area. They have a tremendous variety of costumes to choose from.

Absolutely LOVE Pierre's Costumes/Planet Santa. Jennifer is the most amazing General Manager I have ever worked with. I have been a Santa Claus ambassador for 26 years- Which is normal for men who are Santa Ambassadors... However I am a female. Its VERY VERY hard to find the fit and function that not only conceals the fact that I am a woman, but also gives me the look and confidence to portray the man in the red suit perfectly. Their quality and craftmanship is unsurpassed. I own the classic and traditional suits from these nice folks and just purchased a coat. I will be back again and again. As a native of Philly, living in Arkansas I am so blessed to find this gem of a shop. I recommend them Highly! If you shop somewhere else for Santa Supplies, you need coal in your stocking for sure! They will not steer you wrong! If you want to ask me questions about how awesome they are, ask them to share my email I'll be happy to tell you how they got on my nice list forever! Great Job Jennifer! Shout Out to Heather who modeled my new coat for me via email and the Big Guy who helped round out the deal! ...Now if you just shipped WaWa coffee... Santa Mel read more

Pierre's Costumes - Santa Mel In One of My Amazing Suits From Pierre's/Planet Santa - Costumes Near Me - Philadelphia, Pennsylvania

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I highly recommend them. They have an amazing selection High quality costumes that you could wear repeatedly.

First time visitor - came specifically to check out Santa suits and was assisted by a very attentive employee, Casie. I will order one thru Planet Santa but the visit was very worthwhile ! I did notice a LARGE variety of costumes for rent. As the Halloween season is upon us this might be a place that you'll want to check out. Also, they are prepared to create any outfit, design, uniform or costume of your dreams. " If you don't see it, ask!" Andy Claus (10/10/2017) read more

Pierre's Costumes - Costumes Near Me - Philadelphia, Pennsylvania

SUCH a cool place! I stopped in with a friend just to browse around and break up a rainy walk home. Their selection is unparalleled, but that's what you get when the storage warehouse spans a full city block. I just wish we could have walked through it all, because seeing it without having access to it is just so very tantalizing. Pierre's is primarily a rental, so they don't have very much for sale. They have really good prices, especially compared to other costume stores. We even managed to find a sale basket with some $5 costumes (and you better believe we took advantage of it!). Since we weren't looking for anything in particular I can't say how helpful or unhelpful the staff was, but they seemed knowledgeable and they were definitely friendly folks. I would choose Pierre's for any rental costume needs I may have. read more

Pierre's Costumes - Just a few of the very cool costumes Pierre's has to offer - Costumes Near Me - Philadelphia, Pennsylvania

This review is solely based on an online order experience. That being said, I ordered something on 8/31 and recieved it the following Tuesday. Not too stabby. One of these days I'll make a visit to the store. read more

Pierre's isn't just my favorite costume shop in Philly. Pierre's is my favorite business OF ANY KIND. They've got an amazing selection of high quality costumes and makeup for every possible need - Halloween, theatrical productions, Renaissance Faires, conventions, you name it - so whatever you want to look like, it's available. The only thing better than the selection is the staff. I've been going to Pierre's for years and I've never had a bad customer service experience. Megan in particular is incredibly knowledgeable, friendly, creative, and determined to have you looking your best for your special occasion. My girlfriend and I have rented five costumes from Megan this season alone, and got rave reviews on every one. Can't wait for the next occasion! read more

Pierre's Costumes - Jack Sparrow and a fabulous flapper - Costumes Near Me - Philadelphia, Pennsylvania

After setting up a business account with them last year, they decided to stop responding to me then the week before the performance I have decided to tell me that them sending me a size chart was a misunderstanding and that they no longer rent to private businesses. 100% not the way to conduct business. I know I'm just a private business but you don't treat people like this. DO NOT RECOMMEND. POOR BUSINESS ETHICS read more

What's that? You've waited until the last minute and you still don't have a costume for Halloween? I can hardly judge. I was in the same boat until Wednesday, and the only reason I'm giving you all a heads-up about Pierre's is because I've got my awesome costume safely hanging on my closet door. I arrived on a Wednesday evening and the store was surprisingly quiet considering Halloween was just a week away. After chatting with my consultant (I cannot remember her name but she was so sweet and helpful), I met the owner, Rich, and we got to talking. The next thing you know, we were exchanging business cards and I was getting a full tour of the warehouse. Oh yes, the warehouse. What you see when you step into Pierre's is like a drop in the bucket compared to what's going on "in the back." I'm talking rows of clothing from floor to very-tall ceiling. No costume request is too obscure. Back at the dressing rooms, I tried on a handful of costumes but I knew I hadn't found the one. My consultant went back to the warehouse for a bit and when she came back, she had something totally unique. With her help, I zipped, snapped and secured myself into the perfect Halloween costume for Yelp's Night By The Nile (shameless plug!). Pro tip: Pierre's is open until 8pm in the days leading up to Halloween. Do yourself a favor and go on a weeknight, if possible, because the weekends are bound to be totally cray. read more

I'm 29 and my Dad thinks it is hilarious that I still have a live costume box receiving regular updates. I say it's a necessity! One must always be prepared for that unexpected fancy-dress party, and Pierre's has everything you need to keep your costume supplies running high. In addition to a full array of hand-made, theatre-quality rental costumes -- they are particularly strong on elaborate Renaissance, Medieval and Colonial gowns and get-ups and creepy oversized mascot heads and furry suits -- Pierre's sells simpler ensembles, a variety of wigs and a full range of Ben Nye professional theatrical makeup. I visited today to pick up some zombie-fying cream makeup and fake blood, but quickly became intrigued by the costume selection. Though an ingeniously constructed mesh-and-sequin mermaid thing did nothing for me, a perfectly ripped and distressed French colonial two-piece gown and pettitcoat -- just decayed enough to make a thrilling Zombie Marie Antoinette -- was a Halloween nightmare come true. Since I decided to rent the costume before October, I paid the three-day rental price ($95 + tax for a very fancy costume) and get to keep the costume a full week! I cannot WAIT for Halloween. read more

"Where can I get a realistic Easter Bunny costume?" you ask. Look no further than Pierre's Costume's. This place gets five stars simply because I have never actually seen a store where you can get costumes like this. Pierre's is F'N awesome...just look at their website. They make mascot costume's and it is fun just to look at their selection...even if the Lobster costume you want is $900. But besides mascot style outfits, they also carry cheaper Halloween costumes at great prices. If you are looking for a laugh or a giant Turkey outfit...check out Pierre's. read more

Pierre's Costumes - Costumes Near Me - Philadelphia, Pennsylvania

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If you love Halloween, then you're robbing yourself of amazingness if you're passing this place up. It's a huge warehouse in old city that's stuffed to the brim with amazing costumes. A lot of them are hand sewn, in-house! I can't vouch for any of the costumes, because I was there specifically for the ben nye theatrical makeup. They have a ton! Stage blood, Thick Blood, Minty Blood- lots of blood. Tooth enamels, different powders and color wheels. It's fantastic. They also have a lot of fangs for those vampire loving bandwagon jumpers. The employees were super helpful as well, suggesting colors and such so I can attain my zombie look. I even started playing with the color wheel I got on the bus and looked like someone had mangled my hand, it was pretty awesome. read more

Pierre's has a great selection costumes. And their staff is very friendly and knowledgeable. Jessica did a great job helping me along. Not only did she help select the items to complete the costume, she took the extra time for alterations. Another bonus is Pierre's Costumes is a friend of Yelp. From their Yelp check-in offer, to the Yelp deal, and even providing the halos and pitch forks for the Angel's and Demon's YEE, they're besties with Yelp. I'll definitely be back for Halloween! read more

I love this place, and I always feel good spending my money at Pierre's instead of some pop-up Halloween Adventure store. They have an amazingly large selection of zombie and theatrical make-up including fresh scab and tooth rot products from Ben Nye, which really got me a lot of compliments this Halloween season. Seriously, they have almost every zombie makeup product and accessory ever made, and now so do I. Great stuff. They also rent costumes at reasonable prices and work with people to create costumes even at the very last minute. The staff is super friendly, knowledgeable and willing to help. read more

Went in last night w/my girlfriend to rent a Halloween costume. Admittedly, I was very skeptical as I've never done this before but put faith into my girlfriend and gave it a shot. We met with Jessica who took a really consultative approach to everything. Asking what we were looking to do, measuring us and finally heading out to the warehouse (yes, they have a city block long warehouse of costumes) to grab some ideas. What she came back with was awesome. After trying the costume on, the rest of the patrons in the store were extremely impressed, and I was even more so. She made some great suggestions to pull the costume together and told me she would make sure to add a few details to keep it as real as possible. Overall, it was a really fun experience and I would highly recommend not only Pierre's for your costume needs, but Jessica as well. She was fun to work with and made the costume look perfect. Thanks Pierre's and Jess!! read more

I have been here several times for costume makeup. The selection and quality of products is quite good. The staff has been friendly, knowledgeable, and helpful, and I have had positive interactions with several different staff people. There were tester products available, so I could get a sense of what I was buying and select an appropriate product. Furthermore, the staff people were happy to offer recommendations and describe some of the differences between the products, and how different products might interact. I also used their online contact form with a question the other day, and the turnaround on their response was very fast and informative. This is just a wonderful store, and such a great option to have in the city. read more

Went into Pierre's Costumes one week before a Halloween party. From the moment we walked in I knew I was going to be taken care of. Our costume expert took our measurements and went into the giant warehouse to come back with our request of Game of Thrones-esque period costumes. We loved them! Another thing I would like to point out is that I was with my 7 year old daughter. The employees took her downstairs and played with her the whole time while we figured out our costumes. It was a truly great experience from start to finish - and occupying with my daughter was the icing on the cake. Highly recommend this place! Will be back next Halloween!! read more

Pierre's Costumes - Costumes Near Me - Philadelphia, Pennsylvania

I've been coming here for years, great selection, friendly service. Even 2 days before Halloween they are helpful and cheerful! Alex is the best read more

Very poor experience. Called "Jennifer" 2, 3, 4 times to get a Mascot costume. First I was told they were too busy because of Halloween, then I was told I would get a call back immediately... that was two weeks ago. Its a shame, we went to this place based on a recommendation. Jennifer reached out to me after this posting and really worked hard to earn our business. The Mascot she designed for our business was great! read more

My review is strictly for Halloween rentals. I've only ever gotten great costumes here. True, the prices are a little daunting, but the costumes, accessories, variety, and knowledge and friendliness of the staff are impressive. I like to go in with nothing really mind and start sifting through various eras/looks/themes, Within minutes, I've always found something. The staff are totally amenable to taking measurements and going in the back and bringing out a bunch of similar stuff to whatever you're looking for. Go here if you're looking to get a really memorable costume! read more

Needed a top hat to complete my Mad Hatter look, so I stopped in to Pierre's costumes to see what they had. Jordan help me out, he found me a hat that was perfect and then he also showed me a pair of steampunk goggles and a cool cane to help complete the outfit. He definitely was knowledgeable about creating the right look . read more

Pierre's Costumes - Costumes Near Me - Philadelphia, Pennsylvania

I came in looking for some Ben Nye makeup for a costume I'm working on. Better to see things in person than order things online, at the mercy of your monitor color calibration, right? I got in, was asked right away if I needed help, said no (I wanted to take a look around first). So both the sales associates working went to help another customer, and not wanting to interrupt, I waited and looked at the makeup--for half an hour, until someone finally came by to check on me. The associate who then helped me with the makeup couldn't answer all my questions, but it wouldn't have mattered much if she could, because they were out of stock on the first few products she showed me. I could try them in tester form, but not buy them, and there was no offer to order any for me. Maybe they don't do that, I don't know, but it would've been nice. Instead, I got sold the closest shade in a different style that won't actually work for what I needed, which I realized once I got outside and saw what the tester-spots were doing in the sunlight and warm weather. So I went back. It's absolutely my own oblivious fault for not seeing the 'all sales final' signs in the shop (it's not on the receipt anywhere, is why I went back), but it would've been nice if I'd gotten a better customer service response than basically a shrug. Act sympathetic, say 'I'm sorry but for health reasons we can't do returns on makeup,' SOMETHING. The return policy is what it is, and that's fine; I used to work retail, so I understand that. But if you don't act like you care about your customers' business, they'll pick up on that and you'll lose them. As for me, I'll be ordering one of the out-of-stock products from a store online instead, and never coming back here. There's always other stores. read more

Huge selection ... knowledgeable & helpful staff ... fair prices - what more could you ask for? Alex ... ask for Alex, she knows the merchandise, can recommend best options -- she got my order together & me out the door quickly! read more

I went into this store a couple of years ago after hearing a few stories of this store's reputation in the city. The reputation holds true because it serves the upper end of theatrical productions in our community. Which is to say, the major part of their costuming is very expensive. If you're looking for costumes under $200, this probably isn't what you're looking for. However, I purchased a colonial tri-corner hat that has garnered a lot of attention making the $25 I paid for it made it money well spent. Essentially: money spent here for costuming will be well-spent but not necessarily inexpensive. read more

My experience working with Pierre's Costumes was extremely positive. They were very accommodating to my needs that happened to changed frequently and they were on top of it all - willing to work with me to make my event spectacular! When I went to pick up my costume the woman who fitted me for my costume was super nice and worked hard to make sure I was the best Frankenstein possible! read more

I've been a fan of Pierre's for some time - most recently, Jessica spent time to help me find just the right jacket to wear as MC of an event I was hosting at The Trocadero ... Although you can get things somewhat cheaper elsewhere - the key word is 'cheaper'. At Pierre's you get what you pay for - and that includes as much guidance as you require to find just that right outfit or look. Love 'em! read more

This is the best costume shop in Philadelphia. If you want to dress up like a bear or a witch or whatever you want, they have the costume. They do rentals and sales, and the staff if always helpful. I have rented professional quality costumes from Pierre's a bunch of time, and they are always helpful and everything goes smoothly. read more

what a great experience! I have been here a handful of times and this is the first time I've had an exceptional experience, it was wonderful. Megan helped us find the perfect costume which ironically fit my husband and I like a glove she was extremely knowledgable, friendly, fun, polite and knew exactly what we wanted. Megan made our experience so worth while and much quicker than I ever could have anticipated. I will most definitely be returning for future event costumes and cannot wait to wear this one! Thank you Megan for making this trip such a success, we will be back to work with you again! read more

First time renting. Jordan was incredibly kind and helpful. Great selection and quality.

My wife and I went to PR's to get a costume for the Valentine Ball coming up next month, we explained to Megan what we were looking for, she nailed it on the first try both with the style and look of the costumes we were looking for and with the sizes. We were both so happy, thank you Megan! You're awesome! read more

Great for 18th and 19th century costumes... More authentic stuff than you can get in the costume-in-a-bag shenanigans at Mascarade in S Philly. I like both stores though. Between the two of them you can find most anything EXCEPT shoes. Fyi ;) read more

It is fun in here. They have a lot of costume selection!! I love it! I gotta lose some weight so I can fit into into the costumes I wanna try out! I do love costume shops and I never wait for halloween to come to visit one! read more

I needed a last minute Halloween costume and these guys took care of everything. Julianne got me set up quick and i was on my way. Costume was a hit over Halloween weekend. read more

If you are looking for creative face paint - Pierre's is the place to go. They have a full selection of anything you could possibly want or need. The staff is really helpful and the selection is great. The hours could be a little bit more convenient - they close at 5PM on most weekdays and they are not open on Sundays. read more

I tried to have a custom piece made for a feature film. I was given an appointment in December, but when I arrived nobody knew I was coming in. I was seen anyway by Bobby who took my measurements, but told me they were too busy to begin work on it until January and asked me to come back then. I told them that was fine. When I made another appointment in January I was told that the owner had to approve my order and after a deposit was placed they would make the piece. I didn't understand why I had to be approved, but agreed. I was then told I would be called within 3 days. I told Bobby I needed the piece in early March and was told "no problem". As more than a week has passed with no call from Bobby, I assume Pierres is not interested in the hundreds of dollars in business I wanted to give them. I waited for 2 months. That's enough. I'll never go back or recommend them to anyone. read more

Very poor service levels and unreasonable policies. For the overpriced costumes you are renting, you would expect better. When renting a costume, they wanted to charge me extra because I live out of the US. Due to the timing of my event I would only be able to return the costume at 5:35 or 5 minutes after they closed. I called before to ask if it would be possible to wait the extra 5 minutes, but was told by the manager that she was the only one who could close the store and she did not want to stay longer. I asked if an associate could just wait for 5 minutes outside that I might give the costume. I was told in a much more rude way no. All of this headache for a $100+ rental for one day! Wish I had known beforehand. Not worth it. read more

Jessica did a great job helping me find a fantastic costume quickly and efficiently. She explained the pay/pick up process very well and I can't wait to wear my costume! read more

Purchased a masquerade ball mask from them. Tried on the mask for the first time a week after purchase and the strap broke. Called the store about a getting a replacement strap and was told by the employee and manager that they will not replace any broken item. The manager told me she would give me a ribbon to replace the broken strap and of course charge me for it. Then she hung up on me when I tried to explain that the item was defective when i purchased it and they could easily give me the strap from one of the other masks since they did not have extra replacement straps on hand. Almost every other good company will replace a defective item within a such a short time frame. DO NOT RECOMMEND. Extremely rude and poor customer service. Also, I walked around there store and looked at several of their costumes. Most were dirty and falling apart. *** I have the receipt dated 5/5/2015, the mask cost $7.95 BTW. The mask was purchased for the masquerade ball at the Eastern State Penitentiary on 5/15/2015. I did not wear the mask until recently and noticed the strap was broken. All I wanted was a replacement strap. I am not going to get in a tit for tat on who was bullying or who hung up on who. Clearly I was trying to take advantage of your employees and store by getting extra straps for a $7.95 mask - I would have been so rich with one more strap! I am glad that they admit they sell cheap and defective items and that they have an ALL SALES ARE FINAL POLICY. Beware of what you buy from this place. You would be better off going to Party City, D & J Costumes, Halloween Adventures or any other place except this one. Yes, I posted your competitors because I feel you deserve to lose customers for treating me so poorly and thinking you could get away with that type of service with no repercussions. Rude, unprofessional, very poor customer service, and no return policy or a return policy that suits them, not you. I posted this so future buyers can be aware of their practices. I'll post a pic of the receipt on imgur with a link here if you want to see the truth. read more

I came to Pierre's to find a costume for an upcoming Halloween party. Jordan assisted me in finding the perfect costume, makeup and accessories. Their rental prices are reasonable. I recommend this store to anyone seeking a costume for any occasion. read more