Amazing he found things my regular doctor for ten years had overlooked. He actually saved my life…read more He true cares about himself s patients and takes the time to run all test and have a clear picture of his patients health.

Receptionists have bad attitudes and are extremely rude. They hung up in my face and now they won't…read moreanswer the phone.

Significantly, it was my first time at Morning-side Clinic the staff was completely professional…read moreand incredibly well organized. On the other hand, I would definitely recommend Morning-side Clinic to my colleagues' and friends.

I thought I could enjoy this office. But I can't. There are too many discrepancies. I had a hard…read moretime getting a norco script filled after my first visit. Haller, suggested that I take another med other than the med I had been prescribed since 2013. It's a norco. I guess he had a problem with that. So, when I picked up the med he suggested. I found out that it was for depression. I have NEVER taken any meds for depression. I wasn't about to start. I called and asked that he fill the med that I initially asked for. He claimed that he couldn't send the prescription electronically because it's a norco. I was perplexed. I've never had a problem having this med filled. Their system is antiquated. He had to fax the script in. He kept trying to get me to drive back to the office to pick up a paper script. I was like, this isn't the early 90'. Who does paper scripts any longer???? When I called to ask that they fax the script to the pharmacy. He was in the background not sounding so pleasant when discussing my request. I didn't like his tone. That was my first red flag. Here's the second: I asked for a particular prescription from doctor Haller. I was told that a referral was sent. Come to find out, no referral was sent. Instead of the doctor doing what I asked as his patient. He does as the referral guy, Kevin, suggested. I found out by my insurance that they NEVER sent a referral for me. So, I was literally waiting for nothing! If I had not called to check the status I would have been waiting in vain. This situation has caused me not to trust what they say to me. It's like, if I ask them for assistance. Will they actually do as I asked or tell me that they did But I find out that they didn't? I don't trust most. But not being able to trust the doctor's office that you choose. That's not good at all. Then, I'm wondering if this office was located in West L.A. or BH and they had a whole different demographic. Would I had exp the same thing? Would I had been lied to? Would Kevin had submitted my referral without hesitation and not talk the doctor out of doing as his patient asked? If this last thing had not occurred I would not have written this review. But I couldn't remain silent and continue to overlook this unacceptable customer service. When it comes to my TRUST. I don't deal with anything less than stellar. I wouldn't say it's impossible to regain my trust AGAIN. But they'd have to offer some incredible customer service for that to happen. Until then, I MIGHT look for another office. I WILL give an update either way.

Only reason I gave them a 3 and not a 5 star is because , the service available for patients with…read moremental health needs a lot of improvement. They only have one therapist for who knows how many patients and she is only available one day out of the week every two weeks . Therefor does nothing to help people with serious mental health. They have to figure out a system where they can create a simple waiting list for patients who take this very serious like me and call them when ever they have a cancellation . The pressure of having the patient keep calling should not be our job to do ,This is only making it worst in our mental state. If you are looking for a serious therapist I suggest to go elsewhere . I will be calling my providers to find another therapist .

Can never answer the phone. How I wish this wasn't my doctor on my insurance card…read more Absolutely horrible service

waiting time is horrible service as well ! if you can find another dr please do . I don't recommend…read moreit at all . 0/10

Mala, muy mala administración. me tocó con una doctora malhumorada, no tienen muy buen trato que…read moredigamos, no atienden a la hora de tu cita, te andan atendiendo a prisas, no se toman el tiempo de atender tus preocupaciones. muy mal y no volveré, no les recomiendo tener a esta oficina como doctor de cabecera.

This clinic haves good doctors but they need hire more people speed up there work they take to long…read more4-5 hours just to be seen people they even Take long when it's empty don't know if they just lazy or what the deal is to be taking long and there's no point if appointment when they still take for ever

I went in for my general check-up results today and saw physical assistant Elena K. I also saw her…read morewhen they drew the blood, checked me, etc. She is far more knowledgeable, courteous, attentive, and helpful than any doctor I have met in my 43 years on this earth. Just off-the-charts charismatic, genuinely interested in my health, and went above and beyond to find ways to help. The receptionists were friendly, the guy who took my vitals, and the lab people as well. I am not sure why there are so many one-star reviews. Coming from my old doctor and her office, who truly did not give a sh*t, I can tell you that it is much better here. This place is in South Central but they are taking care of me, they have parking specifically for their office almost next door and Elena K. is overall an amazing individual to handle my health concerns.

Customer service sucks especially in the front, all the originals nurses and doctors are gone! Even…read morethe lady who does the authorization she was cool and she's gone! My whole family and including my son went there! Now my son don't even want to go there cause he said his doctor act like he's not concerned! Looking at the whole situation and he wasn't doing what he supposed to do! Didn't ask questions about how the patient feels. This place needs to be closed, they just there for the money. Now my next step is calling the board and building inspector on this situation. Why they have their license and don't want to do the work. Customer service need to be improved and the doctors need to improve as well.

I am currently calling the clinic on Grand Ave in LA at 323-789-5610 and all I receive from each…read moremenu is ," this mailbox is full". I had a complain about my nephew with a cardiology apt. He was seen by a NP or PA and was told to return on Friday to see the cardiologist. He was told that it was an intake, so why 2 appointments? The insurance will be billed twice. More money.

From the front to back amazing customer service the young lady on the right side when you walk in…read morewent out of her way to help us with Parkin Just want to say thank you so much for even caring everyone super nice the girls that did measurements and hearing test so pleasant professional the dr very good as well went smooth just thank you for making this experience good despite the area the inside super clean

Office has been updated and more employees to help make the process move a bit faster. Cool doctor…read moreand staff.

Terrible service. They don't even have computers with emailing from patients because my insurance…read moreemailed the and they don't receive emails. They don't care about patients.