I got my Root canal done by Dr Ryan on March 29th and he was very patient and friendly and…read moreattentive with my needs. They were running a bit late that day but i came late too so I can't complain about that but because we started late and also because my tooth nerve was not straight and was curved, it took much longer. I could tell that everyone was leaving and we were like the last one in the office. I could tell that the assistant wanted to leave already but Dr Ryan still took his time to do the best job he could do. My girl works in the dental office and I have a dentist friend (they don't take my insurance) I showed them what he did and they said it was impressive how he did a good work on my root canal. Hopefully I don't have to do another root canal in the future but if i have to do another one, I would definitely come back to him.

I don't even know how they are yet, I was at the dentist next door and she gave me a referral slip…read moreto go to them and I tried the door and it was locked. On a Friday. So I just went home and tried to look them up to email them a scan of the referral slip, but no dice. So I couldn't tell 'ya how they are.

Nice clinic nice doctors clean office amazing staff office is not so busy attendance is fastread more

This is the first time ever that a doctor won't even see me, the best they can do is a phone…read moreappointment. Called twice and the first time they hung up on me after waiting for 10 minutes, the second time I waited for 12 minutes just for them to tell me that I can only do a phone appointment.

Have been coming here for awhile and I highly recommend.Found this place and they serviced me as an…read moreemergency and I havent left since!Thank you Doctor and staff! They are. Quick,efficient, and great with pain management.

I had to switch over to a new dentist as my dental coverage made some changes to their network…read moreproviders. I was glad I called this place as I was able to get an appointment fast and seamlessly. Even better this facility is so close to me! The staff were super friendly with the whole experience. The front office easily checked me in and it wasn't long before I was called in. I have been struggling with a dental problem FOR YEARS and they recommended I do a specific service to mitigate the issue. I was glad they were able to accommodate because I can say the main problems I have been having have actually went away *years of joy*. Other dentists around the area didn't do the procedure as thorough as they did. I was so glad that the dentist was able to answer my questions and even give me a tip on how to floss appropriately - something no dentist has ever bothered to mention even after expressing my concerns, so thank you! I love casual environments so it made me comfortable as well. Thank you guys! :)

Dr. Farzam has been my dentist for over ten years. Florence dental group is the best dental clinic…read moreI've ever been to. They truly care about their clients. I get really bad anxiety at the dentist but their gentle care always helps me manage it. Highly recommend, please come here!

I've been coming here for 2 years now Thank you too Dr. Farzam and the dental group for making…read moreevery one of my experiences with them easy , having clean teeth , and fantastic service. God bless them, and If anybodys looking for another dentist I recommend Florence Dental Group .

Excellent everything Nice people…read more Nice service Good attention Thanks for your help

Horrible service. I arrived at my appointment 15 minutes early, only to wait another 2-3 hours…read more They are not punctual with the appointment times they schedule. To make matters worse, the girl at the front desk had a terrible attitude. For a clinic, the staff and scheduling are very poor.

ABSOLUTE FRAUD SCAM. I went in 9/25 for my yearly cleaning, I have insurance and I recently moved…read moreso this was a new office. I was told I needed a deep clean even though I brush and floss 3x per day. Fine, I was told 2-3 weeks we will know if it's approved. I asked before I left, "If this is denied, can I still get my regular cleaning?" Yes I was told. I waited 3 weeks, I called them (nobody called me, you will see a pattern here) and was told, no this kind of thing takes 4-6 weeks approval. Fine. I wait 3 more weeks. I call them and was told, should know in 2 more weeks. I call back again, it's been 2 months now, and was told it was denied. I asked, can I get my regular cleaning now? No she said, you have to pay $700 for a deep cleaning and if you dont you will not qualify for cleanings in the future. I called Heathnet Dental and spoke to a rep at 10:14 on Dec 1st. They said the reason it was denied was because upon review of your X-rays, YOU DO NOT NEED DEEP CLEANING. I want you to take a moment and soak in what this means. This business is a scam, that's not opinion, that's a verified fact. Not only that, but the rep told me Dental Familia billed them for tartar removal cleaning when in fact THAT WAS NOT DONE. They spent 1 min polishing my teeth and flossing. The rep said, no, they billed us for a full tarter/ultrasonic scaling service. Now I cant get another cleaning for another 6 months because of their fraud claim. My life is too short to file some official claim, argue with this scammer, etc. Ive changed dental offices. Take a look at my reviews, out of 150, only five are 1 star. I am fair and honest in all my reviews. This place is the worst I have ever experienced. Stay away.

This place is a scam! DO NOT GO HERE!!! I waited over an hour when I arrived early. The dentist…read moresaid my x-rays looked good but I never saw them & I doubt they came out well because the machine was bouncing. He did a quick 5 second oral exam & said I have a cavity. He also said I need a deep cleaning & refused to give me a regular cleaning. A lady then came in to do a quick 2 min polish which has never happened before. They billed my insurance for a cleaning that they never did! My insurance also denied the deep cleaning because I don't need one & then this dental office wanted me to come in again for another exam & wouldn't agree to do a cleaning. She mentioned something about a clerical fee & tried to argue with me about what a cleaning was. Then said she wasn't in the room so she can't testify to what was done. I bet if I went back there they would try to force me into paying for a deep cleaning & probably just perform a regular cleaning at best. The only reason I came here was because the dentist I've been going to for years is booked out for 4 months. I unfortunately had to rescheduled so many times it had been 15months since my last cleaning and I usually go every 6months. I'm glad I called them again after this horrible experience because they ended up having a cancellation the next day and got me in. My dentist showed me my x-rays, took his time doing the oral exam while explaining what he was doing every step of the way and told me have no cavities. The hygienist did a thorough 20min cleaning while explaining what she was doing every step of the while and advised me on how to manage my troubled areas. I am now wondering if anyone at this place has a degree or any certifications?! Are this all actors because I felt like I was being punked! What a waste of my time! They have been reported to my insurance company and I hope this place gets shut down!

Staff is incredible friendly and experienced! Nathalie at the front desk is very welcoming and…read moreknowledgeable. The entire space is really clean and the overall experience was fantastic!

Be cautious of this Dentist Office!…read more The sole reason I return is due to the quality of dentists they employ. As far as front desk service and pricing, unprofessional and deceitful!!! Please thoroughly review the charges you are being billed. Every time I visit, they consistently overcharge me by a few hundred dollars and it is extremely challenging to obtain a refund. They charge whatever they please, regardless of what your insurance states they should charge you. Verify the charges with your insurance; the amount your insurance states you need to pay is the correct cost. All dental offices have contracts or agreements with insurance companies that specify the exact cost per procedure and they must adhere to these prices. The office manager, Zoila, is aware of this but disregards it and overcharges because she knows that the majority of the patients either don't speak English or don't know how to check. She exploits our low-income community and its residents. Even when you return and complain, she refuses to help and do the right thing. I've always had to contact their Sherman Oaks office (Southland Dental, 818-788-4788) and speak with Ana for my refunds. So far, Ana has been helpful and refunded the overcharges but it's always a mission to get ahold of her. I'm genuinely puzzled by the owner, Dr. Michael Abaian, continuing to employ these crooked Office Managers but I guess they are making him money!!!

Mariana was amazing! She made me feel so comfortable that I was falling asleep…read more Speedy and great service. They front desk girls are very friendly and helpful.

I am very disappointed with my experience at this dental office…read more I went in for a tooth extraction, which was already very expensive, but the experience was much worse than I expected. I waited almost three hours after being numbed before the procedure even started. The extraction itself then took about two more hours, for a total of nearly five hours at the office. During the procedure, the dentist used a great deal of force, and I left feeling much more traumatized than I expected. My neighboring tooth was chipped, and a crown on the opposite side came loose during the extraction. The dentist placed the crown back temporarily and told me they wanted to monitor it instead of permanently fixing it. When I returned for my follow-up appointment, the staff appeared confused about why I was there. They were already preparing me for a filling, even though I had only come to have my stitches removed. When I told the assistant that I was only there for my post-operative visit, she said she thought it had already been done. When the dentist came in, he immediately tried to convince me to get the filling instead. I brought up my loose crown and the chipped tooth, and his response was that it didn't matter because he would fix everything later when I got a bridge. The bridge they recommended costs $4,400. I later received a second opinion from another dentist, who quoted me $1,800 for the same type of treatment. Throughout my visits, I also felt that the dentist's tone was dismissive and unnecessarily harsh, which made me feel uncomfortable. Overall, I left feeling unheard, disappointed, and without confidence in the care I received. I cannot recommend this office based on my experience.