I took a drive here earlier today with my husband who was in the market for a new pair of…read moresneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit. Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated. The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label. As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality. New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA. This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.

Excellent customer service! Was greeted the moment I walked in. Was asked if I needed assistance…read more They didn't have a sneaker I wanted in my size, they was able to order it for me and ship it to my house!!! Right now they have 30 percent off the clearance section, I racked up!!! I spent $210 for 6 pairs of sneakers and a backpack! Will definitely be coming back again.

Going out of business. Even with the closing their prices (with sale) are higher than other…read morestores. Staff is rarely pleasant and not a surprise all stores are closing. There will soon be nowhere else to shop besides Bezos' world takeover.

The worst customer service I have ever experienced. After multiple emails, I have been unable to…read moreresolve the issue. It seems that computers, not people, are generating canned responses. Each canned response we've gotten essentially says, "sucks to be you, you're not getting your money back"., and didn't directly address our questions or concerns. I have never shopped at Bob's Stores before and I will definitely not shop there again. As another reviewer stated, don't let the low prices fool you. This is not Marshall's or TJ Maxx. There are no deals to be had. We ended up paying more for sandals here than we would have if we had ordered them from EMS where we first saw them. Lesson learned.

I swear this store get worst by the minute went there today to do the raffle for the yeezy. Only to…read morefind out that the store is only getting 3 pairs why bother doing a release for that just sell it first come first serve . It's crazy this store is the worst and when you go do a raffle they want to ask for every information like why do you need my address and my ID it's just a raffle. I had the worst experience with one of the employees her posting my information on social media when I contacted the store and spoked to the district manager victor about he said he will take care of it but to be honest I don't think so they do whatever they want . With a community with so many people that's going to be crazy. But one of the reasons I stopped coming to this store is the store manager just let there employees so what ever no professionalism

Eblens in Lynn is one of the worst stores I've ever set foot in. Besides being rediculously over…read morepriced (ebay has same stock for half the price) the staff was extremely rude and unhelpful. It blows my mind that they can even stay in business. If u do buy anything be careful as they dont accept returns on almost all thier items.

I didn't want to give this guys a bad review after talking the the District manager name Victor in…read morea previous problem,but yesterday I went to another store and is like the same exact problem in every store is just A matter of time before they get into a big lawsuit, I do not understand why for a single raffle you have to put your personal information name address and license number date of birth I don't understand that it just matter of time before somebody still this information, last raffle I they put my information on the streets and all they did was say I'm sorry and Act like he fire the crew well yesterday I wanna do the raffle for the yeezy and guess what they want the information again they really looking for a lawsuit. Just to bad that they cant get there act together it's just matter of time before they close there doors.FYI I DIDN'T ENTER THE RAFFLE BECAUSE I DON'T WANT TO GIVE THEM MY INFORMATION because if you don't win the employees will put it on social media and they can see your name and address and phone number.

Aside from the obnoxious teenage boys who were hanging around EBLens this store is clean and I…read morefound the staff to be very helpful. Here is an overview of my experience and why I found the staff to be helpful. I wanted to make a shoe purchase for my 4 year old. I was planning on getting her a pair of Huaraches by Nike. The female staff member explained to me why the shoe may not be the best choice due to their design which has a rubber type material that surrounds the shoe. She explained how the shoe can be difficult for children to put on. Everything she said and demonstrated made sense and she showed me Roshe One by Nike that are similar to the Huaraches but easier for a young child to put on by themselves. I should also note that there was a $10+ difference that benefitted my pocket. Overall, I will return to this store based on the excellent customer service, variety and prices.

My whole entire family is originally from Dorchester, anytime there's a birthday celebration, I…read morelike to get everyone Dorchester T-shirt from college Hype. every time I go in the staff is super friendly and helpful! Friendly and professional people and it's a small local business!

I did a mail order purchase from this place. I bought a Dorchester themed hoodie and had them ship…read moreit off to a friend of mine in Ohio. The shipping was fast and my recipient loved the hoodie. I would definitely consider ordering from this company again.

This whole mall (inside I mean) is somewhat of a disaster; however, Famous Footwear at Westgate is…read morenot a bad option for footwear. I have stopped here on only two occasions and had bad-moderately well service depending on the experience. Either way, with the new renovation, and the seemingly new set of staff, I'm confident that three stars suits this store well. While not the newest, this store was renovated recently and is sometimes a goldmine for a specific (and popular) sneaker or shoe, due to their location in the deserted Westgate Mall. On both occasions I have made special trips into this mall just to come here and just a particular pair of shoes they had in stock in my size that none of the other Famous Footwear locations had. Around the summertime they normally have sandals, and if you shop smart, they nearly always have coupons available to use (and when I called here recently and asked if they would accept a coupon that clearly said on it that it was only eligible at the new Braintree store, they had no issue accepting it here). Manager is friendly and in general staff are as well, and having staff always around to help is a plus. Decent enough store in a low-volume mall. 3 stars.

I had to return a pair of sandals for another size but didn't have any of my paperwork. Catherine…read morewalked me through the process, including finding my receipt via their app that I had just registered for the day prior, when I made my original purchase. Catherine turned a stressful situation into an easy swap and did it with a smile! I will definitely go back, Catherine won me over and is a great ambassador for the store!

I have been to this Old Navy location before, years ago. Even though the store is one of the…read more"remodeled", new locations, it's still one of the WORST Old Navy stores. First, being the only Old Navy in the area, as well as an anchor mall store, there should be a separate entrance to the store. Plus, there seemed to be an extreme dirtiness throughout the store. The floor was extremely dirty, bumpy and super old (fix this Old Navy!), and there were clothes all over the floor and placed on random shelves, resulting in barely anything being organized or in the right spot. I was disgusted that no one was working on cleaning the store or helping at checkout. Are they understaffed? There were 7 people in line, with 2 registers open. The store is dirty and there are many other registers. Get more employees to clean and cashier. Geez. I most-likely won't be returning. Too bad this is the only Old Navy in the area. The store in Dedham will be getting my business. 2 stars.

What the hell happened to this store? Who re-designed it? I walked in and couldn't find anything!…read more Not only that..the place was absolutely empty! This "USE" to be one of my favorite Old Navy stores. I don't think I'll be going back to this Old Navy any time soon...I'll go to Hingham.

PROS: Buying secondhand is great for the planet and also your wallet…read more CONS: Vibes. The service is...not great. Any time I have come here the salespeople have acted like it was a bother to answer a simple question or to pay and check out. I have overheard them complain about the owner as well as customers.

Very impressed with the store. I have been a shopper for atleast 8 yrs., My boys are growing fast…read moreand I believe this is the last year I can stop by for clothing but still will enjoy the books section. The consignment is amazing and offers me a chance to get money back. They also offer a rack with many discounted pieces here and there end of season. A great place with trendy clean clothing .