They took care of all our moving needs. I wish I could remember the names of the guys on the crews…read morewho helped us move. I want to say thanks and we really appreciate what you did for us. Yeah, we had some small hiccups that we discovered but nothing major. Really , just mentioning this because we have dealt with military contracted movers who ruined expensive stuff and did a crappy job. That was not the case with this business. Bottom line is they treated us right.

We hired this moving company to move us from Las Cruces to Arizona. They came on time but that was…read morethe only good thing about them. When they left our house we took a picture of the loaded truck showing several of our items that we found to be missing when they arrived to unload. At first glance it was simple garden hoses but then when we started unloading the truck we found many items not only missing but broken. When we started unpacking we noticed several of our picture boxes had been opened and the pictures were taken. We do not recommend this company. This was our worst experience having moved nationwide previously with no missing items. Do not hire this company.

Terrible customer service supervisor that sided with her rude rep and cancelled my move and had…read morecharged me $100 to reserve!!

Great customer service from start to finish. Everything went smoothly, the pricing was fair, and…read moreeven though moving from a 2-bedroom into a smaller unit was a tough transition, they made the whole process simple and stress-free. Really appreciate the help great job!

Zero rating for this company. They stole from me. My mothers antique lamp, a crystal decanter, a…read morewrought iron Chinese lantern and many other items were not delivered. Plus they didn't move "all" my items from El Paso to Austin. Many of the items were left at the former home, so I had to make arrangements to get the the items that were left. This is a very very bad moving company. He gives good rates but he steals from people. Save yourself the stress and headache of Loss and theft and go with another company.

From the owner: With 9 years of valuable experience in the moving industry, I am proud to announce the opening of…read moremy very own moving company. I am dedicated to providing honest, hard-working, fast-paced, and responsible moving services. Each move is handled with the utmost care and attention, as if it were my own personal belongings.

Pro Movers was a perfect choice for us; I highly recommend their service. We originally booked them…read morefor a Saturday but our POD was delivered early Friday morning. They graciously changed the time for us and moved all of our items by Friday afternoon. To move into a two-story home took them about an hour and we were very thankful for their hard work.

Speed should be these guy's middle name. I've used them twice and both times they've done an…read moreexcellent job. Scheduling was easy and the cost was worth it.

When PODS told me that they couldn't deliver to my new location, they suggested that I try U-Pack…read more U-Pack was able to deliver and were very easy to work with. The trailer was dropped on the date requested, and picked up right away as soon as it was packed. Because my new home was not yet ready for occupancy, I had to pay for storage; the storage rate was, I thought, extremely high. When I needed another week (after the first month), I had to pay for another entire month of storage--$1500! No partial month! Delivery was prompt, and we had 3 days to unload; after I called that we were done (on a Friday), they picked up the trailer on Monday. My only problem was with the storage fee, which basically doubled my cost of moving. I heartily recommend their service, except for their storage rates.

U Pack was a wonderful solution to a variety of moving dilemma. They gave actual quotes online,…read morevery clear with their fees. Their were several options which added to the flexibility. We got three days to load and unload. They arrived by the estimated date, without having a ridiculously long shipping window. Everyone I interacted with was professional, helpful, and friendly.

If you've ever visited a shop or restaurant touting stellar service and utmost professionalism, and…read morelater realize that your experience was everything but those characteristics, then welcome to the preview of coming attractions of having ITO facilitate your move. Relocated from El Paso to the Northwest. During pack out, everything was removed from any containers and repacked into boxes, this was done without any sense of organization, liquid cleaning products in with foodstuffs and family photos (now ruined) electronics and clothes with the kitchenware. Items are packed haphazardly, as if a six year old was given a roll of box tape and scissors and left alone with a stack of cardboard for a couple hours. My cheap target suitcase was carefully taped and wrapped in bubble wrap (3 layers thick requiring the jaws of life to remove) while my 40 inch LED tv was put in a custom cut thin cardboard box with a wad of paper on each side. Plan on buying new furniture and heavily insuring your move because if your move is anything like my experience, your box spring will be collapsed, bed frame repeatedly slammed onto the back of a flatbed truck that's too small for all your belongings until the runner boards are scratched to hell and the finishes ruined and snap off at the ends. Pretty much every peice of furniture arrived with new marring/cuts or excessive damage to the structure of these pieces. I'd like to personally thank Thomas for reassuring me prior to the move that he "wasn't sure what companies you moved with before but we are extremely professional and you have nothing to worry about." As well as a special thanks to Carlos and the wonder-bunch for not only taking almost an entire day to pack up a one bedroom apartment that was laid out like a military inspection, but for his diligent non-existent oversight into the safe packing and handling of all my stuff. Suck it ITO.

Our son and his wife moved from Germany to Northwest of USA and shipped 4 cubic meters of their…read morebelongings using ITO. To stay factual, I will just list pros and cons of the move. Pros: - Price was low - Klaus was always very polite when we contacted him. - ITO used a local company to deliver the shipment the last 6 miles. They were very good; on time, polite, strong, organized. - Nothing was damaged. Cons: - Shipment arrived 4 months later, instead of estimated 2 months. - ITO's responses to our inquiries about the status of the shipment were slow and often "I will check into it" or "don't know what happened". For example they attempted delivering and ended going back to Seattle with the shipment. My understanding was that the large truck did not want to take the liability of delivering into a private neighborhood???! They marked the shipment as "Delivered" and nothing happened until we started following up. We did not even know that they attempted delivering. After it arrived to USA, we knew that it cleared customs (had to pay the fee), but where it was, nobody seemed to know. - Both of us work, so we wasted 4 vacation days and canceled several trips due to the potential arrival of the shipment. - email was a slow way to communicate with them. Calling was the best way. To summarize, the biggest thing was the uncertainty and lack of updates from ITO which had a large affect on our lives. Our son and his wife ended up renting all their camping gear for their wilderness trip because their equipment was in this shipment which was supposed to arrive in 2 months. They allowed 3 months for the shipment to get here before their trip. Mirja W.

We were highly impressed with the movers. They were very friendly and easy to work with. They…read morecarefully wrapped all of our furniture pieces with moving blankets and plastic wrapping. They efficiently moved/loaded/transported/unloaded everything. We could tell they'd been doing this a while. This is the first time using this company and the first time we didn't have something damaged. There was a bit of confusion about the size of the truck, but mgt listened to our concern.

3 strikes THEY ARE OUT. Used 3 times in less than one year and expected better service as a…read morereturning customer but, 1st time they didn't connect furniture as promised, 2nd time didn't connect hospital bed correctly, 3rd time didn't call 1/2 hr before delivery and they charged my card plus 4% after I told them I was paying cash. Reported they lost cover to recliner, and damaged my dresser and all I received was "our apologies" When they sent email requesting review and it was not what they wanted suddenly "technical difficulty". BTW if you do not purchase insurance, they make sure you'll regret it. I purchased it the 1st 2 times and the third, I did regret it.