I had an emergency and the dispatch operator was very helpful and assured me it could wait until…read moremorning to save the after hours charge. The crew that arrived the next day did a great job and explained the issue and process clearly and accurately. They also did a great job cleaning up so that it looked as good as before the service call. They gave me an estimate before starting and it was right about where I expected based on my own research.

Never use them. most aggressive worst service management I've ever seen took an extremely…read moreaggressive tone because my bill hadn't been paid the day after at 10 am. Do not use people so desperate they get ready to make death threats over money

Pikes Plumbing is an excellent company I have used them many times to pump my septic tank & jet…read morewash the sewer pipes under the house to muy plumbing repairs. Yesterday Jacob & Chandler came and installed a new kitchen faucet, replaced all the water lines & put new shut offs on each one, and installed an undercounter water filter. They were polite & did an amazing job. These guys really care about their customers & doing the job correctly. I know because I am retired but used to do plumbing for mu company! I would also like to say tha Kris came to my home on an after hours call for a leak under my house on October 30, 2021 & fixed my leak. Every one that has been to my home from Pikes plumbing including the owner are excellent, care about the job they do for you and do excellent work! I am not related to them & have not been asked or been told what to say!

They charged me $1,800 to put a water heater in my mom's trailer. They overcharged excessively…read morebecause they knew I was desperate. Use someone else.

Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Another A+ service effort by Machen Plumbing. They are…read moreprompt, efficient and well trained in plumbing applications. This is the second residential application they've completed for me in the last 10 days since I moved in and they are reliable and clearly a "best in class" operation!

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

I have never been spoken to so rudely by a professional in my life. He came back two different…read moretimes and I dared NOT even ask a question, like, "How long will my water be off?" Mr. Copeland yelled back at me both times with, "I DON'T KNOW! I JUST GOT STARTED!" Well, kindly give me an estimate! I didn't interrupt in the middle of something either. He had just gotten there. He was completely different with my husband, so I suspect he is misogynistic. Who knows? A professed Christian? I wouldn't wanna be one after dealing with his attitude. Communication sucked via phone as well. Left after receiving a huge sum of cash but wasn't finished with the job. But didn't bother to say so either.

This gentleman did a great job! He came out on a Saturday for want was an emergency septic tank…read moreissue and handled that and as it turned out there was also something else going on. He had go get the items needed for the additional repair and returned later that afternoon. Would definitely recommend and use again.

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

They did all I needed when we sit up my mobile home . Got it done in no time .That was back in 1990…read morethan used them again in 2009 once again a great job they did everything we needed.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.