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    Pilgrim Coach and Limo Service

    5.0 (1 review)

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    MC Livery Service - CHEVROLET SUBURBAN. Spacious enough for up to 6 passengers.

    MC Livery Service

    4.3(12 reviews)
    15.0 mi

    Used MRC this past week from CT to Logan (round trip). Very prompt and responsive via email and…read moredrivers both ways were courteous and on time. I will use again!

    I found MRC info on Hanover Connect FB page. Price was very reasonable. When we made our…read morereservation we had trouble making our return info. We emailed Matt all the info for our return flight. We asked him to contact us if he had any questions. We never heard back with any questions. They never showed up. We were left stranded at the airport at midnight. Both myself and my husband called him and he said he had no return flight info. I emailed him the whole email chain that gave our return flight info that asked him to contact us if he had any questions. He emailed me several times. This was at midnight. I'm trying to figure out how we were going to get home and he is going back and forth emailing me. At one point he said I don't know what to say. What he should have said is I'm sorry there must have been a misunderstanding and I will refund you the cost of your trip to the airport. Instead he decided to email me telling me I didn't send him the itinerary for the return trip. My last email to Matt was this back and forth was ridiculous and unprofessional. We ended up taking an Uber home and the cost was half of what MRC was going to charge. I have never dealt with a company as unprofessional as MRC. Take an Uber our driver was great 5 star service. Live and learn Matt From MRC read my review. He sent me this response. Need I say anymore? You're going to give me a bad review on yelp but yet you can't get any of the return flight right. And one more email from him By the way I'm not refunding ANY of your money. Learn how to read your email on September 11 asking for you to send me your flight itinerary. Is this someone you would want to do business with? We did give him the return flight information. The flight number there. Anyone especially someone running a limo company can get all the information they need from that. If you required more information you never asked or tell us the pick up wasn't going to happen

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    MC Livery Service - LINCOLN MKT.  Accommodates up to 4 passengers.

    LINCOLN MKT. Accommodates up to 4 passengers.

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    Pro Limo - Pro Limo at Fenway Park in Boston

    Pro Limo

    4.3(48 reviews)
    5.7 mi

    I asked my Son and Grandson about their trip to the Airport for their return to Idaho after their…read morevisit. I could sum it up with one word--GREAT! Andrew was at my home and waiting right on time. The trip went fine with traffic cooperating they arrived early. It should be noted that Andrew was very professional in all his actions and made the journey an enjoyable trip. But that is how we found every trip conducted by Pro Limo. Here is where a Corporate name is exactly the service they always perform. Thank You.

    Can I give less than 1 star....I'm writing this review as we are in our Uber from Logan Airport…read more(Monday, Jan 26, 2026 at 8:50PM...day 2 of the snowstorm) Pro Limo is unreliable with terrible customer service. We scheduled a ride home and due to the snow storm they "assumed" all flights would be canceled so they canceled our pickup. When I spoke to them, they were argumentative....the drivers have to shovel out...it's still snowing...etc. The reason you spend more for a car service is reliability. You also expect professional communication. We arrived at Logan and there were multiple car services waiting for their valued customers. We were able to get an uber within minutes for less than ProLimo and with far better customer service skills. I suggest thinking twice before you count on them. Since writing this the owner has decided to argue with a repeated customer on Yelp instead of calling the customer to discuss the matter.

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    Pro Limo
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    Pro Limo - Pro Limo picking up in New Bedford for a night out!

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    Pro Limo picking up in New Bedford for a night out!

    Pilgrim Coach and Limo Service - airport_shuttles - Updated September 2026

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