Everything went well. Awesome company, awesome service. I highly recommend Red Rose limosread more

Service is excellent always on time Very professional and…read more reliable Chauffeur has excellent customer experience

I would recommend JB Livery to anyone…read more I was flying out of Logan airport early on Monday morning, and realized I needed a car service Sunday night. After calling many car services - all of whom were completely booked up - I was referred to JB Livery, and I'm so glad I was! We were picked up at 5:00 a.m. with no problem; our driver, Don, was there about ten minutes early. We had a small puppy with us, who cried a bit in her carrier, and Don was kind and let us know he didn't mind. Don is the biggest reason we'd use JB Livery again - he was a wonderful conversationalist, kind, professional, and, of course, an excellent driver. We were at the airport within plenty of time, and had a great time getting there. Much appreciated!!

We've used JB Livery several times for family airport drop-offs and pickups, and every experience…read morehas been seamless. I also booked a group brewery tour through them, which was absolutely fantastic. Their communication is always clear, the drivers are professional, and the pricing is very reasonable. I couldn't recommend them more highly!

My husband and I have used Stella's Livery Service for several years for airport transportation. I…read morewould highly recommend them! They are very punctual, communication is the best, drivers have always been very courteous and professional, and costs are very reasonable.

Drivers are great on keeping you informed either by text or call. Very easy to do business with…read moreStella Livery

Always the best. I've never met a bad driver and I've had many. John, the owner is a top notch…read morehonest good guy. I would never use another company. If you're in a jam they will make it work.

Excellent service. Pat was my driver for a round trip to Boston for a medical appointment. Nice…read morevehicle, clean and comfortable. Right on time. I will use this company again.

We used Liberty Coach for my friend's bachelor party, and had a very negative experience. We…read morereserved a limo for 6 hours to take us bar-hopping. First, the limo was half an hour late. Our dinner reservations were over, and the groom had to wait in the street. I had to call the answering service to find out where or driver was, even though they had my cell phone number. Granted, there was traffic, but this should be something that check before heading out for the night. Second, we had to call 20 minutes in advance of wanting to switch bars. Third, the driver was extremely rude. Normally drivers are friendly and will suggest bars, etc. This guy was gruff, especially on the phone when I had to call him for pick ups etc. I wasn't drunk and I know I wasn't being rude. At the end of the night we all ended up sitting on the ground in front of a pizza place for a substantial amount of time waiting for the driver to show up. Finally, the main officer customer service was equally as rude. When I called to complain about our experience the guy on the phone basically told me why I was wrong on every point. They said they would get back to me after they "investigated" my allegations. No surprise, I haven't heard a word. I have been on a number of "nights on the town" with other limo services, and the experiences were far more positive. The limo side of the night was so bad that is has been a joke ever since. This is my first post, but I felt burned enough by this experience to sign on and speak up. I would not recommend this service to anyone. We definitely didn't get what we paid for.

Highly recommended - I have been buying gift certificates for airport travel and couldn't be…read morehappier with all aspects of the service. Theresa and Bob are so nice and helpful and accommodating, and the drivers have all been terrific. Really wonderful customer service. Someone gave me a gift certificate a few years ago and my trip to and from the airport was so stress free and relaxing that I decided to give gift certificates too. Theresa, Christmas is coming and I will be calling :-)

Can I give less than 1 star....I'm writing this review as we are in our Uber from Logan Airport…read more(Monday, Jan 26, 2026 at 8:50PM...day 2 of the snowstorm) Pro Limo is unreliable with terrible customer service. We scheduled a ride home and due to the snow storm they "assumed" all flights would be canceled so they canceled our pickup. When I spoke to them, they were argumentative....the drivers have to shovel out...it's still snowing...etc. The reason you spend more for a car service is reliability. You also expect professional communication. We arrived at Logan and there were multiple car services waiting for their valued customers. We were able to get an uber within minutes for less than ProLimo and with far better customer service skills. I suggest thinking twice before you count on them. Since writing this the owner has decided to argue with a repeated customer on Yelp instead of calling the customer to discuss the matter.

We have been with ProLimo for 10 years and have consistently had top notch service. The drivers are…read moreso courteous, on time, and knowledgeable about the best routes. And more thing about the drivers--- they drive safely. They are professionals!

Professional and dependable. Drivers were pleasant, helpful, and drove safely. I highly recommend A…read morePlus. The dependability is worth the cost; no added stress to air travel!!

I Posted a negative review for this Company. My niece got married this past Saturday and the limo…read morebroke down. Not one member of the wedding party made it to the church in the limo. Upon reading his response to one of the reviews, he finds it distasteful that we are putting out so many negative reviews. I find it distasteful that the owner won't do the right thing and provide a complete refund.

This is the best car service I've ever used I use them at…read moreleast once a month They are always prompt The cars are always clean The drivers and the schedules are always very pleasant, they go above and beyond I highly recommend this company Carolyn

There isn't a limo service better...ANYWHERE!!! From the initial call person to the drivers...kind,…read morehappy, respectful AND professional. The cars are also absolutely immaculate...and I repeat...There isn't a limo service better...ANYWHERE!!!

Absolutely fantastic service! Very friendly and accommodating. We had direct communication with…read morethe driver and Terry was super responsive. They arrived early to pick us up and the car was extremely clean and professionally maintained. Our airline was 4 hours late leaving Athens, Greece and we missed our connection. Since there were no other flights available I had to take the Amtrak home. Joel was more than flexible with changing our pickup date, time and location. Thanks Joel for your understanding! I do travel for a living and going forward Coastal is now my go to for transportation services. Very highly recommend you book with this very professional company.

Amazing service. The driver, Alex, was so professional and kind. Picked up at Boston Logan…read moreairport and dropped off at Hyannis Ferry Terminal. Also for the return trip a few days later. Very accommodating to schedule changes. Extremely clean and comfortable car. COVID precautions were taken (mask worn 100% of the time. Sanitizer in the vehicle). Highly recommend.