Mr. Edward Panacia repaired my shower door and my bathroom window. He arrived on time. With his…read moreproblem-solving skills, he was able to determine the problem, select the correct parts and repaired the items. Thank you. Ruth M

I hired this company for a light kitchen remodel that included cabinet reconfiguration, cabinet…read morepainting and backsplash install. We started the project on October 14th, agreeing to an estimate of $11,800, and the project ended 6 weeks later with a final invoice of $15,500. The project was left unfinished, and the franchise owner ultimately refused to return to complete or correct the work left by the service technician. I urge you to read my experience below. This company does not act with your best interest in mind. * Painting was left incomplete in multiple areas. Entire sections were missed, not just touch-ups. * Custom cabinetry was not finished or structurally sound. The top was not secured, interior backing was missing, and paint was incomplete. * Backsplash installation had inconsistent grout lines, visibly misaligned tile rows, uneven cuts at the ends of runs, and no Schluter edging. * We were charged over $1,000 for masking and protection and removal, yet paint overspray was left on walls, doors, and personal property throughout the space including my kids' toys and bikes in the garage. * An electrical outlet behind the oven was left unsecured, hanging freely with no attachment to framing hidden behind my stove. This is a basic safety and installation failure. When it came time for the final payment, I told the office on a Tuesday that I would bring the final check on Thursday because I had questions. Thomas called me and told me that was inappropriate and disrespectful and alluded to civil litigation. He personally came all the way to my house to collect final payment. While there, he acknowledged that additional work was required to repair and complete the project and committed in writing to creating a repair plan as all work was the Done Right Promise warranty. Over a three week span, he successfully avoided me until I showed up to their office unannounced asking for answers. While there, the owner decided his team would not return to my home, saying I would be "too difficult" or "micromanaging" and that my standards were too high. He initially offered me a $4,000 refund, however $2,000 of that was from a discovered billing error that was only revealed because I continuously asked about the large discrepancy between estimate and final invoice. So I was getting $2,000 to finish the project, even though he charged me $2,000+ for the backsplash, $1,000+ for tape and masking, and $848 for a final punch list even though he never sent someone back to my house to complete the punch list. I eventually escalated to corporate, but corporate said franchises are individually owned and operated, and corporate cannot force the franchise to do anything. They can only 'strongly suggest' courses of action to the franchise owner's business coach. So in my case, the owner, along with his coach, decided not to honor the warranty nor provide a refund for what it was going to cost to repair and complete the work, and corporate won't do anything. After several weeks of refund discussions, I eventually proposed a $6000 refund to part ways and waive my right to the warranty. The owner's response to me was 'Thanks. A check will be in the mail." When the check came, it was for $5000! I emailed the owner and asked why it was $1,000 short, and he ultimately decided that $5000 was enough. Again, the owner, his coach and corporate offered no explanation at all. The owner eventually said it was simply a negotiation tactic to send me a check for less than what he agreed to. If you made it this far, I hope you think twice about moving forward with this company and the Neighborly brand. Ultimately, I have to take responsibility for this as I did sign the document saying work was complete. Though I was under the impression I had to do that to trigger the warranty.This franchise simply does not have the skillset for large projects. If you need a light bulb changed or a ceiling fan hung, I'm sure they're fine. From the reviews, it looks like they install killer doggy doors. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises.

Can't recommend Five Star Painting of Edmond enough. From the beginning to the end, everything was…read moredone professionally with great communication. Called and made an appointment over the phone. Was scheduled and Luis came out to measure and provide the estimate. I had already purchased my one specialty brick paint so Luis built the quote for their labor and materials. He provides a very fair estimate and explained the process in detail. He then called a week or so to let me know that the crew would be out at 9am the next morning to begin prep. At 9am sharp, the crew and he were at my home and explained everything again. Hugo, the project manager, came by and to explain the process and that he would stop by again to check the progress and upon project completion. The two man crew were friendly and considerate with the prep work and tape things off prior to painting. They finished the front side on the first day and the back and rear on the second. Hugo stopped by and walked around with me. I'm thrilled with the outcome and have received compliments from the neighbors as well. If you're looking for a painting company that is more than fairly priced and a pleasure to work with, look no further. Seriously thank y'all for what you do. Will definitely use them for any future painting projects!

Need cedar trim done and estimator never gave me an estimate at the time of coming out like was…read morepromised. He said he would call back in 2 hours it's been 2 days. Tried calling back again for answers but got nothing but a run around for the 2nd time. If the job was too small he should of been honest and said so instead of this.. I would never recommend this company to anyone. Horrible customer service!

Higgins Plumbing was able to replace my leaking water heater 2 days after my call. The actual…read morereplacement took less than 2 hours! They were fast and professional. Due to the age of my house, the water heater installation had to be upgraded to current plumbing code. They consulted the plumbing inspector to verify what had to be changed to pass inspection and what could be grandfathered in to save me money. I appreciate their thoroughness. I will use them again.

We had a hot water manifold break inside a wall late on Friday evening. He instructed us how to…read morestop the water flow that evening & showed up to open the wall & repair the plumbing first thing on Saturday morning. Excellent service & a fair price. Second time we have used Higgins and will continue to do so. Mike

Blake and his team did a remarkable job restoring my backyard from a dust bowl to a beautiful lush…read morelawn. I recommend Giant Landscaping to anyone wanting quality that is competitively priced and on schedule.

Giant Landscape did a wonderful job. His quote was very reasonable and timely. Their customer…read moreservice was good. Great work guys.

It's a real shame there is no Academy Award for decluttering because, if there were, Clutter…read moreBusters would have already won the Oscar for best performance! Whether you consider the SCENES in which they were featured DRAMA, MYSTERY, HORROR or COMEDY - and really it was a little of all four, rising STAR Darlene and her talented supporting CAST and CREW rose to meet the challenge!!! Frankly speaking, I do not know what I would have done had they not made an appearance during this STAGE of my life. The two main CHARACTERS - Darlene and Debbie - were like having two sisters who were also trusted advisors willing to impart their years of wisdom and experience. They even "held my hand" during those times when it became a little too scary or sad on the SET. Hiring Clutter Busters for this job of clearing out my family member's house was a very bold risk for me because it required a very high-level of trust on my part as well as theirs. There was no "micro-managing" on my part, and they worked very independently (and skillfully). I basically turned the PRODUCTION over to Clutter Busters and was given the opportunity to make brief (as in 30-minute) CAMEO APPEARANCES on a frequent basis when asked to do so. In my role as a WALK-ON, I toured the SET to see progress that had been made and was asked for my input on how they would like to proceed with the next steps in the decluttering process. Like skilled PERFORMERS who are outstanding at memorizing their LINES and taking DIRECTION, I was completely blown away at how they followed my directions "to the letter" and were mindful and watchful for PROPS (e.g., treasures and family heirlooms) that I had described to them that I wanted to keep. Like good CREATIVES, they also were not afraid to use their brains and "think outside the box". Darlene and Debbie kept a caring and watchful "eye" for some things of value that I would perhaps want to keep due to either the value (e.g., antique Fostoria pitcher) OR very select pieces of furniture (e.g., the two chairs that were in great condition) that could be utilized and appreciated by my dear loved one who had moved and was no longer living in the house. To be clear, these were not items that I had mentioned to THEM; rather, these were items that THEY noticed and pointed out to ME. Very thoughtful! I was further impressed with their NETWORKS. Darlene is very well-connected to many worthwhile non-profit organizations that take donations and, in my case, even found one that was willing to pay ME for the items remaining in the residence after the cleanout (instead of me paying them which happens more often). This fact, combined with her professional organizing skills, permitted a 3-step process that was followed room by room. Clutter Busters decluttered, then I reviewed what needed to be set aside for me to keep, then the non-profit would remove whatever was left. Since Clutter Busters has been in business for nearly a quarter-century, combined with their knowledge of professional organizing, you can expect to pay a little more for their services; HOWEVER, they are NOT a junk hauling company (which has its own equally valid and unique business niche to fill). If you're like me - someone who had BOTH trash and treasures mixed throughout, I recommend Clutter Busters without reservation. They are TRULY the BEST and you will be forever glad you chose them - just like me!!! SHINE ON Clutter Buster STARS!!!

As a professional interior designer, I've spent the past 20+ years gathering dependable sources…read more I'm so glad to have the team at Clutter Buster as a part of that list, handling shipments. When I'm receiving furnishings from abroad, Clutter Buster handles all the details in a clean warehouse. What's more, they also deliver with utmost care. So polite and ready to tackle the challenge with white gloves. If you need excellent receiving and delivery services in the OKC metro area, call Clutter Buster.

They installed our new 5x11 easy entry storm shelter this week and we love it! Every interaction…read morewe've had with them has been great! Great people! Great prices and quality work!

Done a great job. Always there for any questions. Leaving the job looking great not like a bomb…read morewent off. Been in business for very long time. They have the experience.

Every complex has pros and cons. The Pros are Maintenance is always prompt and efficient…read more The office is always nice and courteous and willing to help the grounds are always nice and clean. I enjoy the convenience of online I love fact that we have access to computers and printers during office hours I love that my that are delivered to the office always safe and secure I love that it is an affordable place to live The location is a great location, near shopping and grocery stores, and fast food restaurants.. Cons are I wish that the dumpsters could be determined by the number of units that use it because I think it's kind of disgusting to have trash laid out by the on a regular basis. I think that they need to look at that a little bit more and add more dumpsters because it really is an eyesore There is not a strong presence of security. I get off kind of late some mornings, and I never see a presence of security, not even certain if we still have security., The workout room could use an update a refresh. It's a the equipment doesn't work properly. It would be nice if the could be updated to laminate wood floors throughout without the use of the carpet give it a more up-to-date look

Being here going on 9 years this coming February 2026; I have been very pleased with Council Place…read more I can't remember any issues with my neighboring tenants as well. I think it's safe to say, becoming a retiree soon, I plan to be here another 9 years Lord willing.

Very good! Actually, I was surprised you had a light cover for the chandelier and didn't have to…read morereplace the whole light fixture. Thank you.

The kitchen drawer seems to be truly repaired this time. Next few days will be the test. Thanks for…read moreworking on this issue a second time.