Jay completed an inspection for us as part of an out-of-state move. Unfortunately, after closing,…read morewe discovered tens of thousands of dollars in mold-related issues in the home, along with other problems that were not identified during the inspection. We are currently in litigation over the matter. Looking back, we have serious concerns about the inspection process and the group of people involved in getting the transaction completed. I would strongly encourage anyone considering using Jay or anyone connected to that transaction to do their own due diligence, ask detailed questions, and get independent second opinions before moving forward. Be careful.

Jay and his team were great. Very friendly, professional, and took the time to really be thorough…read more The premium package has a lot of great products and is their middle package. The cost is definitely a good value. This is the third home I have purchased and the level of detail in the main report is something I expect so that wasn't what wow'd me. It was some of the other things like adding the appliance model/serial numbers, getting the user manuals for them, the dates of install, and checking for recalls. The floor plan was also pretty cool. I highly recommend this team if you are buying a new home in their coverage area.

Mr. Edward Panacia repaired my shower door and my bathroom window. He arrived on time. With his…read moreproblem-solving skills, he was able to determine the problem, select the correct parts and repaired the items. Thank you. Ruth M

I hired this company for a light kitchen remodel that included cabinet reconfiguration, cabinet…read morepainting and backsplash install. We started the project on October 14th, agreeing to an estimate of $11,800, and the project ended 6 weeks later with a final invoice of $15,500. The project was left unfinished, and the franchise owner ultimately refused to return to complete or correct the work left by the service technician. I urge you to read my experience below. This company does not act with your best interest in mind. * Painting was left incomplete in multiple areas. Entire sections were missed, not just touch-ups. * Custom cabinetry was not finished or structurally sound. The top was not secured, interior backing was missing, and paint was incomplete. * Backsplash installation had inconsistent grout lines, visibly misaligned tile rows, uneven cuts at the ends of runs, and no Schluter edging. * We were charged over $1,000 for masking and protection and removal, yet paint overspray was left on walls, doors, and personal property throughout the space including my kids' toys and bikes in the garage. * An electrical outlet behind the oven was left unsecured, hanging freely with no attachment to framing hidden behind my stove. This is a basic safety and installation failure. When it came time for the final payment, I told the office on a Tuesday that I would bring the final check on Thursday because I had questions. Thomas called me and told me that was inappropriate and disrespectful and alluded to civil litigation. He personally came all the way to my house to collect final payment. While there, he acknowledged that additional work was required to repair and complete the project and committed in writing to creating a repair plan as all work was the Done Right Promise warranty. Over a three week span, he successfully avoided me until I showed up to their office unannounced asking for answers. While there, the owner decided his team would not return to my home, saying I would be "too difficult" or "micromanaging" and that my standards were too high. He initially offered me a $4,000 refund, however $2,000 of that was from a discovered billing error that was only revealed because I continuously asked about the large discrepancy between estimate and final invoice. So I was getting $2,000 to finish the project, even though he charged me $2,000+ for the backsplash, $1,000+ for tape and masking, and $848 for a final punch list even though he never sent someone back to my house to complete the punch list. I eventually escalated to corporate, but corporate said franchises are individually owned and operated, and corporate cannot force the franchise to do anything. They can only 'strongly suggest' courses of action to the franchise owner's business coach. So in my case, the owner, along with his coach, decided not to honor the warranty nor provide a refund for what it was going to cost to repair and complete the work, and corporate won't do anything. After several weeks of refund discussions, I eventually proposed a $6000 refund to part ways and waive my right to the warranty. The owner's response to me was 'Thanks. A check will be in the mail." When the check came, it was for $5000! I emailed the owner and asked why it was $1,000 short, and he ultimately decided that $5000 was enough. Again, the owner, his coach and corporate offered no explanation at all. The owner eventually said it was simply a negotiation tactic to send me a check for less than what he agreed to. If you made it this far, I hope you think twice about moving forward with this company and the Neighborly brand. Ultimately, I have to take responsibility for this as I did sign the document saying work was complete. Though I was under the impression I had to do that to trigger the warranty.This franchise simply does not have the skillset for large projects. If you need a light bulb changed or a ceiling fan hung, I'm sure they're fine. From the reviews, it looks like they install killer doggy doors. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises.

We had our roof replaced in May. Axel was great to work with. He walked me through the process and…read moreeven offered to review other companies quotes with me to make sure we got the best service. Rain was coming in as well, so they quickly came by to get us dried in, regardless if we used them for our new roof. Once the ground dried up enough, the crew came out. They showed up a little early and completed everything in one day. They cleaned up well, as I could hardly tell they were there. Overall, the service was exceptional, and I highly recommend Roof One to anyone who needs a new roof or a repair.

Blake and his team did a remarkable job restoring my backyard from a dust bowl to a beautiful lush…read morelawn. I recommend Giant Landscaping to anyone wanting quality that is competitively priced and on schedule.

Giant Landscape did a wonderful job. His quote was very reasonable and timely. Their customer…read moreservice was good. Great work guys.

Chris Moore helped me buy my home a handful of years ago, and I couldn't imagine going with anyone…read moreelse when it was time to sell. He was realistic and measured about timing and pricing, and both he and Cade were fantastic in guiding through preparing the house and communicating showings and other information. I wish I could add more stars - 5 isn't enough.

Chris Moore and Cade Moore have been excellent to work with. They are professional and attentive to…read morethe sellers' needs and wants. They also provide expert advice on how to sell a house effectively. These men are so knowledgeable about their craft that we have had them sell two of our homes. For the most recent sale, we received a multitude of showings in just one day and received an offer within two weeks, which closed in a record month. We couldn't be happier with these men of integrity.

This team went above and beyond on helping us with our time of need. They were responsive, patient,…read moreand worked quickly. Highly recommend Todd and his team.

Todd was so helpful, made it so easy and seamless. Couldn't have needed guidance more! Thank you…read moreso much for making it all so easy!

They installed our new 5x11 easy entry storm shelter this week and we love it! Every interaction…read morewe've had with them has been great! Great people! Great prices and quality work!

Done a great job. Always there for any questions. Leaving the job looking great not like a bomb…read morewent off. Been in business for very long time. They have the experience.

Arrangements were super easy to make and everyone at Affordable Cremation was very professional and…read moreempathetic during the process. I would highly recommend.

I was not happy that I had to ask for the heavy gold chain that I knew my brother always wore…read more($1,000) value and that when I received it, it was broken. I had to have it soldered by a jeweler to repair it. I think the mortuary should have told me about the gold chain. I don't think I should have had to bring it up and ask for it. If jewelry is removed by a mortuary when they receive a body, it should be saved for the deceased's loved ones and they should inform them. Also, there was a lot of pressure to hurry up and approve the death certificate. Does that mean they have limited refrigerated? Maybe. The sheriffs who discovered my brother's body at home during a wellness check did not have an autopsy nor any medical exam because "there appeared to be no sign of foul play." My brother hadn't seen the doctor who signed the death certificate in three years.