Great customer service. Always friendly and fast. It is one of the smaller older stores but it is…read morekept up well. Manager is always happy and in a good mood. There coffee is fantastic. I stop here every morning and sometimes when I come in as well. I have recommended this Shell location many of times and will continue to do so. I rate this Shell a 5 star!

Kay was a ray of sunshine on a late night. She made a simple trip to the gas station a delight…read more Killer icee too.

Went in to purchase a fountain drink and snacks. 8/23/2017 around 7 pm. The blonde/red hair guy…read moreworking at the register was extremely rude. I punched in my rewards and slide my payment card when it asked. Waited on him to push the button he became upset. Told me to slide card again. When I look at the screen it was telling me to slide rewards card. I told him, and he threw his hands up and was about to walk away. He finally push the correct check out button and ran my amex card. Gave him the 4 digit on front. He breathe hard and then ask for the number again. I don't understand why he's getting upset. Cleary he's not pushing the right buttons on his register. Extremely rude guy. He shouldn't work at a gas station dealing with customers if he don't like people. Hopefully management gets rid of him.

We stopped here for gas after dinner. It was kind of busy but there were gas pumps available. The…read morepumps were clean and we had no issues paying at the pump. I didn't go inside but it looked to be a decent size store. This gas station was easy to get to and well lighted. We really appreciated this as it was night time when we stopped here. I've never heard of this gas station chain before but it seems to be popular in this area.

Five Star GAS STATION! Yes, gas station!…read moreWalked in for a simple coffee. Just a coffee. That's it. Coffee. It was cold. Coffee warms me up. I walked into a STORE with all the amenities anyone could ever want! All sorts of coffee and ways to make it Fancy! Donuts...fresh...and cheap after 5pm! .69cent Beverages galore including F'Real Shakes! Milk! Of course! Various sundries. Snacks. Friendly customer service clerks! And then there is the Weigels Kitchen! What!!!!???? Kitchen? Pannini's? Yes. Pizza? Yes. Burgers? Yes Fries? Yes. All sorts of hot and fresh items. To top it off, you order through a computer kiosk which makes ordering easy and accessible for people of all abilities! Thank you Weigels for making your brand new store Top-Notch. Setting the bar in Knoxville for service and convenience!

Purchased a CB Radio in Idaho at a Pilot Travel Center. It was defective. I tried to exchange it…read moreat a Pilot in Bonner MT. They refused to honer the 30 day return policy. I called Pilot Customer Service and they said I'm SOL. A Pilot Franchise sounds like a good deal. You can pick and choose the rules and standards that you follow and corporate wont get in your way. I will never spend another dollar in a Pilot / Flying J or Town Pump again....

This is what's wrong with this location from the front door all the way to the bathrooms the floor…read moreis a disgrace. I spoke to the manager. She said it gets done once a night bullshit this looks like I even washed in a week. Look at the bathroom, I heard another person to tell the people that the bathroom was dirty. I wasn't seen for myself. It was the woman knew it. She didn't send nobody to clean. It looks like just two people running the whole show there don't support places like this. Go to the mom and pops places. Bathrooms are cleaner franchisees are terrible. You know why because they leave it up to the employee to do all the work with the cost that no overseas a joke look at the bathroom I took a photo that's what the floor looks like to the whole building, cockroach roaches, and rats locations like this

Food and other things were were excellent here just I would suggest the loyalty card system would…read morebe a little bit more intuitive than normal, but otherwise it was a great experience

This fuel station is right on campus of UT. The restrooms…read moreare clean and they have quite the assortment of snacks, even fruit (bananas, apples, oranges, raisins) Going back to my vehicle I was approached by a gentleman that asked me if I had a light, told him "no as I don't smoke" he then asked me if I had a couple dollars, I told him I didn't as I always use my card. The next thing I know as I was getting into my vehicle the manager yelled at him and told him to get going and get off the property. I rolled my window down and told him, "Thank you" he said that was the third time he'd been there today asking people for money next time he was gonna get locked up. Kudos to this manager. It was dark and being approached that late made us feel uneasy. Nice attendants- Nice gas station overall- Managers doing their jobs-

Terrible establishment. Not only do they have a reputation for putting water in their gas, their…read morecustomer service has denied me from purchasing beer (I'm 23, and completely legal) on multiple occasions. Pilot is notorious for treating customers badly, but this one in particular is staffed with degenerate employees who get a power kick out of refusing to serve their customers. Avoid at all costs.