Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

I rented a cargo van to drive to St.Louis and back. There was a issue that was handled…read moreprofessionally and to my satisfaction. I highly recommend this business and the staff was great.

Be careful from this guy called Jesse Watt. Don't waste your time and money on this place. My…read morehusband used his truck 8 hours for practice and 3 times for test. Secretary office failed his truck on test. He didn't pay the money back. Even guy from secretary office told him his truck is not safe for driving. They said they are not gonna accept his truck ever again for test. He just ran off on all of us.

I decide to pursue a CDL with class x endorsement, I wasn't about to pay $3k for a driving school…read more for a CDL that I could get on my own for $650ish . I got in touch with Manny, we scheduled two practice appointments. Manny was very easy to work with ,on the day of testing in Elk Grove, Manny had everything I needed waiting for me. I passed the pre trip, basic skills and road test the first time out, never having driven a tractor trailer on the road. I left the facility with a CDL class x license with a whole bunch of money in my pocket. Key is to read the book and understand what the instructors are looking for.

Have been many times to refill propane. There is a bell that you are to ring to get someone to…read morecome out to the outside refill station. Invariably, no one comes out. When you walk inside they seem flustered and bothered. Many times I have called out to an employee to help and often am ignored. I've filled my last tank there...no more.

Consistently bad. Well, at least they're consistent. I come…read morehere for the occasional truck rental as well as propane refills, quite regularly. Always something that results in a long wait, or other inconvenience. Tonight the employees were slammed, and understandably frustrated...cursing out loud at each other though. Not something to look forward to whilst stopping in for some bbq gas for sure. You get sold on the refills because you're supposed to get more gas but man it just ain't worth it. Treat your employees better, it'll probably help.

This company was on time and ready to dolve the issue. What a great guy, knew exactly what to do to…read moreget me rolling. A great value. Nothing is worse than a road side breakdown. A big thank you.

Martin from QRoadside was amazingly helpful when I messaged him asking if he could come repair my…read moretire. He had me send him pictures of the puncture, and when it was clear he couldn't repair it safely, he helped me understand my options as far as getting the spare on and replacing the tire. He was so helpful and kind, even though I didn't even buy anything from him!

Easy rental, fast and cheap. Easy to drive just what we needed at a great price and great employees…read moretoo!!

I recently rented a truck from them for my Chicago-Arlington Heights move, having found them…read morethrough Penske's truck rental options. I did a lot of research to find the best value given the time and distance I needed the truck. When I called to clarify something, they were extremely friendly and helpful on the phone, and even offered a better price than listed on Penske's site. When I arrived to rent the truck, they were very welcoming and helpful, even allowing us to pick it up a couple hours early at no extra charge. No line, no waiting. The truck was clean and in good condition and they talked me through the various rental paperwork. I dropped off the truck in the evening and called a week later to stop by and pick up the final receipt. I assumed they'd be a little unhappy about having to dig out the receipt, but the guy on the phone seemed genuinely happy to help! When I picked up the final paperwork, the charges were clearly spelled out and there were no surprises. Moving yourself is a REALLY stressful process and these guys make the process hassle-free. I've used Uhaul numerous times before and regret it every time--long lines, small print with some hidden cost, and grouchy & overworked staff (and customers). Highly recommended.

The staff are efficient and nice, check in/out is super fast, and they've got the cheapest prices…read morein town. :) $20 for a half day + less than $0.80/mile is fantastic! I used them for my Schaumburg-Arlington Heights move and kept it under $50 TOTAL for 8am-3pm with a 10' truck. There was no waiting whatsoever and the truck was clean and ready to go. I don't know how picky they are, but I'd just make sure that you have all the current scratches/dings marked on the check-out sheet. They were pretty good about it, but I always double check because I don't feel like paying for scratch I didn't make, at Noffs or anywhere else. :) *You have to return the truck on Full. They give it to you on Full, but only AT THE FULL LINE. If you just let the gas fill all the way up at the pump, you will be paying for like 3+ extra gallons because it will go BEYOND the Full line. Just a little fyi for those of you trying to move fast and cheap! :) Overall service was great, quick, and clean. I am actually going to use them again because I need to move some couches. Highly recommend!

Trucks go in for issues and come out without issues fixed and then some! Been dealing with this…read morecompany for YEARS! How they can operate with so many unhappy people is beyond comprehension. Never would I deal with Ryder. Spend money on Penske. At least you know it will get done halfway right instead of nothing at all and excuses.