This is only my second time using a laundromat and I have to say this place almost makes me want to…read moreforego a home laundry center. Clean, safe, quiet, service window with a HUMAN, soap dispensers- $1, huge machines from $6 and they are fast- 30 minutes or less! My home machine takes 1.5 hours! Great friendly place.

Maybe the mistake was coming on a weekend, but maybe not because I have had similar experiences…read moreduring the week. For a place that's supposed to clean clothes, this place always seems to be dirty. Trash, clothes, Grass, Dirt, and today what appears to be poop inside of one of the washers. Quite a few units are out of order, and some sound like they are on the brink of breaking down. Great Location. Disappointing experience.

They do good work but beware that there pricing is very expensive. Had one hoodie dry cleaned at a…read morecost of $14.50 and the other hoodie laundered and it was $14.50 for a total of $29.00 ? When I called and told them that I thought it was a error a nice gentleman said in so many words that they do good work, I called three Dry cleaners in Auburn and the most it would have cost was not more than $10.00. Auburn is the ticket for me with my dry cleaning from now on.

Had a quilt cleaned for the first time at Mercury Cleaners. Took a while but came back in great…read moreshape, clean, no smell like the first time I had a laundry mat wash it at a different business. That time we had to air it out for almost a week before it stopped smelling. Will deffinetly use them again.

We are pretty new to to the area (2 years). For the first time I stopped and brought a washable…read morerug in to wash. Got there right after they opened on a Saturday morning. No one was there yet. Put the rug in a large machine. Went over to the Post Office and the hardware store. Came back about 50 minutes later and the rug was gone. Totally surprised and kinda disappointed. Left a note on the tack board but nada. I guess someone needed a rug pretty bad. Had never experienced that in the Bay Area in all the times needing to use a laundry for large items. Overall the business does seem clean, the washers/dryers are well kept up.

I don't usually use laundromats but I needed the services provided by Penn Valley Laundromat. The…read moreplace was spotless, all the machines looked to be in perfect working order and I love that they provide opportunities to recycle the detergent and other materials. Had a very positive experience.

Well maintained washers-dryers and they keep the place clean. If you time it right you can get in…read moreand out in no time.

Very friendly and cozy Always warm welcoming vibe…read moreI'm able to bring my little pup along as well

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

Love this place! It's super clean, all the machines work (for me that is great) most places only…read morehave half the machines working. They have these huge washers that you can wash 8 loads of laundry for like $11!!! That's super cheap! There is an app you can use too. The speed queen app and you upload your laundry money there and every $20 up add you get a free $5 added to your funds. So that's pretty cool. If you don't do the app you can still use quarters (there's no extra $5 with that though. But I highly recommend the app. The woman who works here is super sweet and very helpful. This is my second time here and I love it

My family and I have come here on several occasions before getting our own washer and dryer. We…read morestill come here when we have to wash larger loads of clothes or larger items that we can't use our personal washer and dryer for. Most recently, we gave them two large blankets that belongs to my dad that they cleaned, sanitized, dried, folded very nicely and packaged for us to pick up. There was a small hiccup when it came to Zelle payment but all of it was resolved. Gabby, the worker that we connected with, was kind, respectful, and very patient. She did a wonderful job with my dad's blankets and we would definitely use the service again.

I don't need to be mansplained about how to do laundry, I was complaining about prices to my…read morepartner and the male employee chimed into my convo and told me how to do laundry, when all I was doing was complaining about pricing; what was his suggestion? Spend more money. Ironically we went back and it's now even more expensive, they're just scamming the city citizens. It's now $11 for mega load and $8 for 5 load, this whole city is going to stink soon not being able to afford laundry. The store is constantly poorly maintained, they have their dogs running loose, broken machines, smells, and overly soapy slots. At one point it was a cheaper laundry mat, which the environment of the place matched, but now it's more expensive and worse quality.

Quality and service is unmatched here. Definitely recommend. I had 3 huge dresses prom style that…read morethey cleaned and made look sparkling. Also had my husband's suit cleaned and came out brand new.

I had a sudden need for an press on a sport coat & slacks…read more When I explained my situation - they made sure they turned around my order quickly. I've been remiss in not giving them a shoutout before now. They've always taken great care of us!!!!

I was clean and quiet and I wasn't pestered by the indigent. Big machine is $8 and holds my entire…read morewardrobe. Dryers are efficient, 30 minutes and less than $5 gets everything dry. On site detergent dispensary and change machine, although the machines do quite well at using my card. Opens at 0600, best time to go in my opinion.

I love the Laundry Room, the new counter tops as of Nov 2024 are really nice, my favorite is all…read morethe new washing machines now with 6 & 8 load washers with new card readers so if you don't want to have to worry about carrying cash you don't have to. The all white color makes everything look as clean as it is and the splash of red just makes my heart happy. Nothing makes me happier than not having any machines that are out of order so you have lots to choose from.