Had 2 MRI's done. The staff was amazing. Ivette in the front and Jorge the Technologist were both knowledgeable and very helpful. Will get all my diagnostic testing here. Thank you so much. read more

Ivette and Jorge were very nice and helpful to me , I was scared to do the MRI and they made me very uncomfortable

This is my 2nd time here in 2026 and Ivette and Jorge have been very pleasant. Both of my appointments went on schedule. The facility is very clean and there is ample parking. read more

Go someplace else! I waited for over 2 hours to be seen. Got to my appointment early for nothing. People that arrived hour after me, went into before EVEN AFTER my scheduled APPOINTMENT TIME!!! Absolutely horrible experience. Save your time and go some place else !!! Secretary left the front for like 25 mins, I had to call the main number to get her to come back to the front. In my 2 hours 45 mins of waiting, a lady was waiting for over 30 mins for her CD. & Another gentleman also had to wait forever for his CD. Absolutely unprofessional!! read more

From the moment I walked in, I was greeted by Ivette with a smile and kindness. The tech, Jorge was very considerate and attentive to my comfort. I recommend this facility if you're in need of an MRI or other types of X-rays. read more

My husband and I brought his mom in for CT scan. She accidentally cut her leg getting out of the car. Sasha, the supervisor, brought out everything we needed to get her fixed up. She was extremely nice and friendly. The CT tech, John, was also very friendly and gentle. He explained the scan process and was efficient. I would definitely recommend this location. read more

Pines Radiology Center - Radiologists Near Me - Pembroke Pines, Florida

Had an MRI done. The center is conveniently located near my home. They wait was reasonable (about 15min). My appt was at 1 and I was finished by 1:45. Office staff (Ivette) and Technician (Jorge) were both professional and friendly read more

Quick, efficient and friendly staff. Received a text reminder of my appointment with instructions on how to prepare for it everyday starting about 4 days prior. Waiting was minimal since the paperwork normally filled out upon arrival was done through a link sent the day before. Despite being a staff of only two, it was a stress free process thanks to Mara and Jorge. read more

The staff and the procedure of the MRI was great but it took them 2 weeks to get my report to my doctor which would have should have taken a couple of days so suffering unnecessarily with pain because of their inability to get a report to the doctor in a timely fashion so be careful to somebody else Hollywood Diagnostics is much better read more

Went in for an MRI and then again for CT sameeee later and John and Mara are so kind amazing customer service.

Poor communication and hospitality... poco comunicativos pero bueno, el trabajo fue hecho al menos

Mara at the front desk was very nice, polite and professional as well as Jorge at the radiology station. Thank you guys!!

SASHA was fantastic and very professional. Vey helpful and patient . Thank you SASHA for your great help. Jean Pierre Tnitenier

The young woman at the front desk was very unfriendly and uncommunicative. Did not think she should get out of her seat to get my attention and the way she is positioned behind the counter you have to be standing to see her. No preparation is given as to what is required from the patient. They had to start over my procedure twice because I was not instructed what was required of me. Although I said on the form and also told the technician I wear an hearing aid I was not told to remove it so half way through the procedure they had to start over. Also I needed to be absolutely still...lifeless it seems and I was deep breathing because that was helping me to get through the procedure. That was not allowed so we had to start over again. I think these instructions should have been given before starting the procedure. I would not recommend Pines Radiology and hopefully I will not need this service in the future but if I do I definitely would not use your services. read more

Simply terrible experience. There is no professionalism and they changed my time without prior notice and wanted to reschedule me when I was already in the office. no respect with patients' time. read more

Oh my, this was a better MRI than radiology consultants MRI machine . I'm glad I left the other place and in the near future if I ever need to do this, I will refuse to go to the other place . Never again Radiology Consultants. I actually fell asleep while this was being done and was very comfortable but a bit chilly. When you are having an MRI of your breast you are put in this contraction with your breast facing down and each has it own opening . When doing the MRI with and without contrast this takes longer so be prepared for a long time in this tube. This machine is more modern and does not make you feel claustrophobic at all . Parking is adequate but confusing . Park in the back of the building not the front entrance or you will go thru a maze like I did. One can also get a copy of your MRI disk but not the report until two days . Also if you took the contrast make sure to drink a lot of water to flush the chemical out of your body. read more

MRIs are not my favorite activity but this one really wasn't bad. Everyone I dealt with was professional. My appointment was handled promptly (I hate being kept waiting) and I was in and out in a reasonable amount of time. The technician was nice and put me at ease. All-in-all it was not a bad experience. read more

Pines Radiology Center - Radiologists Near Me - Pembroke Pines, Florida

Pines Radiology is on my list of highly recommended medical facilities to all my family and friends. They are always professional, extremely caring, and do everything in their power to be accommodating not only with scheduling, but with your well being and comfort, as well. I will always go to them for all my, and my families radiology needs. Thank you for all your hard work read more

First, let me say that the set up of this place is atrocious. When you enter from the main entrance, you end up at the back of the offices and are immediately yelled at by someone to 'go across the hall'. There, you enter the back of the clinic with no further direction. I hope that these staff members realize that patients are there to get diagnosis's for various conditions and diseases that could be potentially life threatening. Patients are scared and or in pain and this is no way to treat someone in healthcare. Once my X-rays were completed, I had to return for a DVD and was forgotten in the main waiting room. My experience was terrible. Don't recommend them at all. read more

I paid $140 over what my insurance claim states. Trying to get a hold of anyone in the Billing department is a nightmare. If you miss their call because no one picks up the phone when you call back. read more

Staff is very professional and treat each patient like they are VIP. They quickly get you in and out. They offer a wide range of services and make it stress-free for you from start to finish. The office is managed very well and I highly recommend Pines Radiology Center. read more

With the covid cases going up in south florida you would think the staff would take your temperature when you walk in the door but they didnt. They did not have hand sanitizer available at the front desk. I had to ask for it. I was escorted into a room for a scan. The first thing I noticed was someone's else body imprint was on the paper. I had to request they sanitize the scan bed. There was dust on the Tc scan. I was totally disgusted by their lackadasie attitude. read more

This was my third MRI at Pines Radiology and, as a claustrophobic person. I will never go anywhere but Pines again. Their Intake persons, this time a workaholic young lady named Mara tended to at least three people simultaneously and got all of them checked in and satisfied and comfortable. Truly amazing. The best part was my tech Jorge who was supervising my third MRI and is familiar with my neurosis. He, as always, took his time, allayed my fears and went that extra mile to make the procedure successful. He accomplishes this by explaining the process and a natural pathos that he possesses. If you are claustrophobic or are just looking for a place that respects you as a person, Pines Radiology is the place to go for all of your imaging needs. read more

After my insurance paid off the bill & i paid the remainder balance which was $50 in full. P.Radiology kept billing me for months, each in everytime i called was some different excuse finally i spoke to a supervisor & she said they corrected it. Yesterday i 12-05-21 i found out that they send me to collection. WTF..now my credit is conducting an investigation. I am disable in a wheelchair & it is difficult to go in person & give them of piece of my mind cause, i can clearly there is a problem. The other complain, is the dropped calls everytime its close to lunch break or endind shift they dont pickup the phone while they put u on HOLD, after while they will pickup & hang Up on u. All i can say is unprofessional customer service in billing & Bad management. read more

First and last time to this office. I was not called to reschedule my appointment because they had not received the authorization from the insurance company yet... So, I showed up for my 4:00 pm appointment like a fool, after fasting most of the day.... The front desk "help", was slouched over the desk, and batting her 4" fake lashes asked "What are you here for?". This girl needs to be relocated to an area where she doesn't have to interact with the public...she lacks common sense, and people skills. read more

I know that there has been a ton of negative reviews for this place. I go to get my mammograms on Saturdays because it is convenient. Because there are few radiology centers open on Saturday It gets packed and you will wait. I never spoke with anyone rude. Unfortunately I am unable to continue at Pines because I am moving. When I called medical records, Angela was so helpful, and because I am not close, offered to mail me my records. I will miss you guys read more

This is the 4th time I have been to Pines Radiology and I have had the absolute best experience. I will def be back :)

Extremely slow and the front desk receptionist for the MRI and CT scan had an attitude and was constantly on her personal phone. She left three customers waiting in the seating area for 2 hours... WHO DOES THIS? The MRI tech is extremely slow and they only have one machine. It literally takes the tech an hour for a basic MRI? This place is a joke and only survives by referals from physicians. I'm guessing there is some sort of kick back as i can not imagine a physician willingly selecting this old dingy place for service. If your Dr. gives you a referral to this place. Politely ask for another place read more

Mi experiencia estuvo muy bien ! Sus instalaciones bien equipadas y limpias . Son profesionales al momento de la atención al paciente, con amabilidad y cordialidad. read more

Well I can see why this place has two stars LOL. MRI tech spoke not a lick of English and failed to tell me what to expect during the MRI. Did not give me ear plugs. Almost blew my ear drums. Was rude bc he couldn't understand ME! Like we aren't in America or something. Everyone at all of the 3 receptionist desks was rude these ppl hate their job and lives smdh read more

A.W.F.U.L. Do not do it. Don't walk away, RUN. It was pouring rain the day of my appointment and the THREE people at the desk glanced at me and said nothing until I walked up to the center of the counter. They gave zero information and sent me next door and said "he'll call you". Sketchy post-apocalyptic waiting room with no other humans. The tech did not speak English and didn't even try speaking at all he just glared at me as if I should know wtf do to. He didn't give me a gown just said "sit here". He then tries to start an IV but is CLEARLY struggling and eventually rips it out of my arm to finally get it in my other arm. All of this without saying a word to me. Didn't give me earplugs or explain a single thing and that machine is LOUD. I started getting sleepy half way through and was fighting to stay awake (I twitch a lot) and once I left I realized they had given me a mild sedative, which is fine, it's mentioned in the paperwork you sign but as an OPTION. As in let me know before hand. I'm a healthcare worker but if I was any other patient I would've been absolutely terrified. read more

Horrible place, I wish I could give zero stars. I am here for an x-Ray sitting on the back room for an hour and it's like I am transparent.

This place was decent at one time. These people don't know how to pick up a phone. You get put on hold and then they hang up. When you call back, they said "it wasn't me. It was." How can I trust them to do my CT Scan when they can't even answer a call directly. STAY AWAY! read more

During this time of covid19, there's no social distancing, no hand sanitizer and the bathrooms were filthy. The techs were not helpful. I would avoid this place if possible. read more

My fathers appointment was for 4:40pm and I arrived at 3:50pm and they just started to do an MRI on my eighty four year old father at 8:53pm. The quality of patient care is none existent and they have no respect for the elderly. These people should re-evaluate the procedures they have in place for appointments and have all the staff trained in customer service. You have to many places in south Florida for radiology CT, MRI etc. to have to put up with below average care. read more

MY problem is not the service that I have received over the course of 16 months. My problem is that they demand to collect a copayment before they send the bill into the insurance company to process. They just use their own internal system to determine the patients copayment at that very moment you are going to have your MRI, Scan or Xray done. I had to fight and send 3 certified letters to the Pines office because they overcharged me per my EOB reports I review when they come in. I fought for 4 months to collect $137 for my overpayment. Now I am having to go through this process again because per my recent EOB for the 2 types of MRI's I had done their estimated copayment from my was $46.78 over. This screws up my Healthcare FSA account because they freeze it because as most patients I am sure have experienced, they never send a invoice to you showing the breakdown of what the charges were, what discount you receive based on the agreement they have set up with your insurance company and then then the non allowed costs and then your copay requirement. I could not get an invoice out their office. They do have the most economical costs for MRI's and other imaging services vs going to other Centers or Hospital. So by Christmas I should get my gift refund of $46.78 after writing them several times and demanding the refund. SRS read more

Front desk on the MRI side is completely unprofessional. She does not acknowledge your presence, does not communicate with you. Not even say Hi or good morning. Horrible read more

This place is a dumpster fire. For the MRI they accused me of not drinking enough water to widen a vein for the I.V. contrast. They told me to go home and try again another day. I volunteered to drink an additional large quantity of water, which I , this did not work good, as the tech said I would need to come in for a morning appointment where they would have techs who know how to start an I.V., as he obviously had no clue. Place is a train wreck, avoid at all cost. read more

Terrible! The appointment was for 2 p.m. I arrived at 1:30 p.m. and was sitting for an hour. I will not recommend any one to come here. The lady was on her phone at the reception desk. I mean seriously even if the technician was running late let people know. You don't wait until I come up twice to the desk to say oh he's backed up. The place smelled. I mean even if I am waiting please offer refreshments who wants to wait for two hours to be seen. Like hello! read more

Thinking I might become a medical care blogger, due these cool facilities with shitty medical personnel with horrible bed side manners. Cool front staff but the old lady boob grabber had the bed side manner of an orangutan. She was rude. Grabbed my boobs like they were hard oranges instead of soft and firm. The mammogram machine is bad enough so can we at least get some decent people to operate a simple contraption. read more