I am beyond frustrated and honestly alarmed by the level of negligence at Akumin in Pembroke Pines…read more Last Tuesday, I brought my daughter in for an MRI after she suffered a tibial plateau fracture in her right knee a serious injury that requires prompt evaluation. We made it absolutely clear that this was urgent. By Friday morning, we followed up again and stressed that we needed the report immediately to proceed with a critical orthopedic appointment. We were told the request had been submitted and that it would be handled. That turned out to be empty reassurance. As of now, there is still no report. No urgency, no communication, no accountability. Meanwhile, my daughter is in pain, and we are left worrying about improper healing and long-term damage because of this delay. This is not just "bad service." When a diagnostic center delays results in an urgent case like this, they are actively putting patients at risk. In this case, a child. What makes it worse is the complete lack of follow-through. Once payment is taken, it feels like the responsibility ends there. No one takes ownership, and no one seems to care about the consequences. If your situation is even slightly urgent, do not rely on this place. You may end up paying the price in ways that actually matter your health.

Horrible experience, do not go here! I waited weeks for an appointment, received a confirmation…read moretext, completed all requested paperwork, and took time off work only to arrive and be told my appointment had been canceled. No one notified me beforehand. As a single mom, I arranged childcare, drove a significant distance, and lost income from missing work, all for nothing. I was told the appointment was canceled because they did not have my doctor's clinical notes, but my doctor's office confirmed they had already sent them. I was also told they had called me to notify me, which was not true and could not be verified in my phone records. What made the situation worse was the lack of empathy and professionalism from the front desk staff. There was no apology, no acknowledgment of the inconvenience, and no attempt to help find a solution. Patients deserve better communication and respect for their time.

Extremely professional service! I would highly recommend. I was pleased with the cost too. Much…read moreless for an ultrasound than my doctor was charging. I simply couldn't afford my doctor's fee. Thank goodness I found life imaging! I was able to get the diagnostics I needed without having to skip them due to cost. Thank you!

Great experience here with Winston. Fair priced professional ultrasound with a quick turnaround…read more Very satisfied.

Deeply grateful to the Pembroke Pink Imaging team for the care and compassion shown throughout my…read moreexperience. From the warm welcome by Kristina, who truly goes above and beyond to help, to the thoughtful, reassuring, and excellent care provided by the brilliant Dr.Estrin, I felt supported from the start. Winnie, your calm, loving, and gentle demeanor gave me much needed peace of mind immediately and you were with me every step of the way! Marcela, your kindness, and gentle approach helped me tremendously! This team brings comfort and professionalism together in a truly meaningful way. I highly recommend Pembroke Pink Imaging to anyone seeking excellent care and genuine compassion. Thank you from the bottom of my heart!

I had to get an ultrasound done and this place was recommended for that. I made an appointment…read morequickly over the phone. I walked in and was greeted by the girls in the front. The ultrasound tech was nice. She had a student trainer with her and after she was done with my ultrasound she asked if the student could practice definitely felt like a guinea pig moment lol but I understand hands- on learning is one of the best ways to learn. It was harmless and painless. The one thing I did not like was the gentleman in the front. Everytime a patient/ customer asked him a question he had an attitude. I noticed there was a mistake done over the phone with some of my information and when I told him about the change he seemed annoyed.

WOW! This is a real dump. It looks like my GP is getting a kickback in order to send me to this…read moreplace where one must wait and wait and wait. It seems that appointments mean nothing to these folks and it makes me worry about the quality of their imaging. I have been to many imaging centres around South Florida and this is by far the worst. To make matters worse the help is rude. The worst part of this exercise was the technician who lied to me when I asked why the MRI was taking so long and she said,"You moved." I didn't move except to breath. I've had twenty plus MRIs and I've never had one take two hours. Please avoid this place; it's just awful.

Brought a family member here for an MRI. We arrived on time but had to wait almost an hour to be…read morecalled in. An hour! As I observed the staff, a couple of them had attitudes with each other and the patients. One in particular was rude to the receptionist and loudly discused customer billing and insurance matters. Rude comes to mind. The receptionist who was processing all the patients was very nice and cogenial though. I don't understand why service providers provide such bad service. If staff have personal issues, they should quit and get a job they like. I hate paying for terrible service. Generally when customer service is poor, the quality of the work is bad also. I can only hope that the expensive MRI quality is better than the staff quality. The source of this problem has to be the hiring manager. They would have to clear out the bad staff and hire better staff in order to have a chance of getting more of my business. My recommendation is to go somewhere else. There are other much better similar places that offer quality customer service with almost in a spa like environment.

Does not live up to a 3 - 4 day timeline on publishing results as promised by pamphlet and staff.read more

From the owner: Health Screening Can Save Lives. Let Proactive Health assist you with solutions for early detection…read moreand screening services for heart, lungs, cancer, and pain. Our goal is to assist you in maintaining a healthy lifestyle.

Dr. Eric Hofmeister was great during my urgent care visit. He listened, was straight to the point,…read moreand very helpful. He explained everything clearly and made sure I understood what was going on. He also didn't treat my situation like just another patient -- he made me feel heard and genuinely cared for. Thank You

The woman who did the intake was the rudest I have ever seen. Raquel Morales spoke to me as if I…read morehad leprosy and she showed disgust at my very existence, only because I leaned towards the computer to confirm, at her request, my friend's pharmacy. I am clean, I am healthy, I am polite, and I was here to accompany a sick friend, but if Raquel Morales has such a revulsion of people, she really needs to find another job. Everyone else was great, but this experience will make sure I don't return (or recommend this location to anyone else else). Horrible.

Ivette and Jorge were very nice and helpful to me , I was scared to do the MRI and they made me…read morevery uncomfortable

Had an MRI done. The center is conveniently located near my home. They wait was reasonable (about…read more15min). My appt was at 1 and I was finished by 1:45. Office staff (Ivette) and Technician (Jorge) were both professional and friendly

Have a chest X-ray , sonogram and CT for 8 am today . A lot of stuff done but I'm glad to get it…read moredone in one day . The shake I had to drink at midnight and at 6 Am was not terrible because I put it in the refrigerator the night before to drink, yuck .They have this office freezing cold .. I had to drink some more of vanilla shake and then was placed in that CT machine with my arms over my head which killed me because my arm and shoulder injury, they really pushed me beyond . This really hurt my arm and shoulder that was already in pain to more pain. Glad its all over and I will have my results soon. They are very nice at this center but plan on bringing a sweater so you don't freeze.

This place deserves 0 starts for their professionalism and customer service. I have been requesting…read moreresults for over a month, through fax and phone calls. No one has ever answered the phone and I tried all extensions. I have had to reschedule dr appts due to not having reports. Save your time and go somewhere else!

I went to Peekaboo when I was 16 weeks pregnant to determine my baby's sex in the Doral location. I…read morehad such a great experience (& an accurate determination), that I knew I had to go back for the 3D ultrasound this week (I'm now 27 weeks) despite the only location available now being Pembroke Pines (I live in Kendall). Sure, it's located inside a "wellness" store in a strip mall, but I got such amazing attention. My appointment ended up being 1.5 hours long because my little girl decided to be fussy and wasn't positioned for any good photos. Although I could definitely tell that the tech was frustrated, she made it a point to make sure I got out of there with clear photos of my baby's face, which came out great! She was also very sweet and friendly - chatting up the rest of my family while we had to wait and reassured me that everything was looking great pregnancy-wise. Overall, I will definitely be recommending Peekaboo to all my friends (just as it was recommended to me)!

We came to Peekaboo because it was close to our house. Should have driven down to Doral to the…read moreplace I had already been to. This place used to be inside La Ideal and when the store closed they got their own place... Which is inside a Herbal Life store. The room where they do the ultrasound doesn't have walls to the ceiling so you can hear everything that is going on in the other room. The staff is incredibly unprofessional. I went twice because our baby was asleep and both times the two different staff members answered multiple phone calls during our time and kept a running commentary on what I should and should not be doing during pregnancy. The photos given were small and not of the behest quality. Comparing this to my previous scan at another place, this was disappointing