Treasure Valley Community Management has always maintained strong service across our entire…read moreresidential portfolio, achieving high resident satisfaction, improved maintenance response times, and solid financial performance. Several strategic initiatives were also launched to enhance operational efficiency and resident engagement. They are true professionals that understand the needs of owners. They are quick to respond with communications and actions all while overseeing the operations of the portfolio; such as maintenance, repairs, budgets, resident satisfaction, capital expenditures and compliance/risk management. I've had a great experience with this company and I highly recommend them for anyone seeking dependable management services.

I had to write this review based on a half decade or so of renting my current home, with recent…read moreyears via Idaho Premiere Property Management, but also coming from the perspective of renting in the highest growth area of one of the fastest growing cities in the country... I add the perspective, here, that I do not come from Boise, and my previous renting/PM engagements have been in both MUCH larger, AND much smaller cities. It's worth reading on to see why I feel so strongly about IPPM's excellence, but if you see all the text below and your eyes glaze over, at least catch this: */"You are in excellent hands with these people - their aim is true, their consistency and quality of service is absolute, and there's only one name that I even consider raising when it comes to people asking for a referral for a PM company or landlords, in Boise - that's Idaho Premiere Property Management, and Sheryl Stans./* It's an unfortunate byproduct of today's "review first, ask questions later" norm that good work oft goes unrecognized. It's even more characteristic of the times renters live in - precarious times, as I write this in mid-2020, at the near-peak of COVID-19, with record unemployment and uneasy/uncertain living situations for those in the position of renting - to let great work - meaningful, empathetic, wonderful work - go unnoticed or unheralded. That would utterly inappropriate here, and I'm writing this to rectify. I encourage anyone to reach out directly to me (graham@seymourgroup.co) if specific claims need verification, but, in short - IPPM, and especially Sheryl Stans, have absolutely set the sterling standard in my mind of what one can hope for from landlords/PM people, if they're lucky - and that has not once wavered, independent of the challenges Sheryl and her team face, whether by proxy from tenants like myself amidst struggle, OR whether it's externalities outside of our mutual control. A few highlights: * *Flawless commitment to "doing what they say they'll do" -* - If Sheryl says "you'll have x by y date" - it'll be there by then, if not early. * *Modern technology and strong profiency with said technology that makes renting a breeze --* - from application to maintenance requests to just paying rent monthly - IPPM maintains a beautifully simple Buildium deployment that "just works" - and when it doesn't, they're there to help. * *An eagerness to go above and beyond* -- while somewhat vague or a little seemingly abstract, this one is simple: every time Sheryl and team spot an opportunity to delight the parties they serve, they jump at those chances and seize them with aplomb. */but, most of all.../* * *Meaningful empathy, balanced against a firm sense of fairness and equitability -- * IPPM and Sheryl seamlessly balance the interests of owners, renters, and all parties alike, judging each situation with a willingness to accept new information as it comes along, and to fashion unorthodox solutions that seem to "leave everyone happy. -- put simply, *As a tenant, /I would unequivocally recommend IPPM to any potential new renters moving to Boise, and I offer up that recommendation with equal vigor and altruism even to those in the area who might be unhappy with their current arrangements./* *To owners seeking a professional, organized, high-powered and acumen-first prop mgmt co - /look no further, by all accounts./* My only regret is only being able to leave 5 stars. That, and the bold/italics writing I did when I wrote this has turned out wonky with slashes and asterisks. :(

I moved in April 2023, and moved out June 2025 and lived in unit E107. I'll just be blunt and try…read morenot to add any fluff to the review. First, all the units on ground floors have the AC units directly outside every bedroom window.. The noise from having four AC units running means you'll never be able to open your bedroom window without hearing them all. Even with the window closed it's fairly loud. Major design flaw by the builders. After my initial lease expired, the management raised the rate, which is normal for a complex to do once you go month to month. The amount wasn't by a couple hundred of dollars, which would seem reasonable, but instead was raised to approximately $3200 per month (single occupant in a one bedroom) this amount wasn't nearly DOUBLE what I was paying. When I spoke with management about it, their explanation was that they don't have many people out of lease, so this was their way of forcing a lease renewal to bring the monthly payment back to normal. Kinda ridiculous. Next is the noise issues. I was positioned near the pool and playground area, so kid noise was expected. I complained to management about a large dog that lives on the top floor of G building, that barks throughout the day while it's on the balcony overlooking the courtyard. when I brought up the issue to them, they said they were aware of the problem since other tenants also complained. This issue never got handled and the dog still barks continuously throughout the day. the neighbors directly above my apartment had a toddler and dog. The walls in these apartments are very thin. I heard every step that kid took, every laugh or cry he made. Ii could even hear their dog's footsteps. I am NOT exaggerating with this point. I could hear conversations as clear as day though the walls (not just the upstairs neighbors) I left notes for the neighbor, as well as banging on the walls constantly. The neighbors couldn't care less and the noise was the primary factor in moving out. You will hear traffic noise from State St., such as emergency vehicle and drag racers. This wasn't a big deal for me since it wasn't constant noise, and just happened periodically. I have lived in apartments for a lot of my life, and I would never come back to this one. I would have moved out sooner, but timing and life events didn't make that possible. The only positives for living here was being very close to amenities. If this is not important to you, I suggest renting elsewhere.

I stopped by the office for them to inform me of details on the moving charges. They attempted to…read moreexplain fraudulent charges and apologized for miscalculating our final rent. If a restaurant forgets to charge you for fries, they don't call and threaten to send you to collections. This office forgot our move out date, then proceeded to email why we haven't moved out. Of course we must go there in person because no one from the office will walk up to the fourth floor without an elevator. They charged us an additional $332 after we moved out because they couldn't read the notice to vacate that they typed themselves. Stay away from Regency at River Valley, Bach Homes, and FourSite property management. They only care about screwing you into an apartment that isn't what you agreed to. If you complain, they will push you out.

My family and I viewed a home today through Smart Move property management. My wife Dianna…read morecontacted them and they made it super streamlined and very easy to see this home. I highly recommend this company to anyone looking around for new homes. Or to work with some incredible professionals. Definitely enjoyed the whole experience. Great job guys!!! Looking forward to working with them in the future.

The photos of a property we viewed were misleading. The condo did not seem well-kept from the…read moreoutside and the boards and windows were dirty. There was an over abundance of cars on the street unlike the spacious area portrayed on the photos. We had minor issues with the lockbox. Next to the lockbox was a laminated handout warning us of scammers and not to communicate with individuals claiming to be the owners of the condo. We wondered if this neighborhood was as safe as we originally thought. The back patio was very small and looked unkept. Finally the inside was quite old and dark during midday, unlike the open airy well lit spaces portrayed in the photo. We could hear creaks going up the stairs. We felt like we were mislead by photos that did not truly represent the property we viewed.

Upon moving out, they not only kept the deposit but charged us more for bogus, redundant, falsified…read morecharges. We cleaned as required from the checkout list They charged $45 to replace a shower soap caddy, for example. $30 for a shower curtain which we replaced with a brand new one for $8 from Target, but they still charged us! Hundreds of dollars over the deposit. We've called and emailed. Thee are so many disputes, they haven't gotten back to us yet. The volume of disputes speaks volumes! Be wary! Move out is a financial scam full of unproven charges.

Tour was good, appreciated the staff, they were quick, thoughtful and patient with me. Cost is fair…read moreconsidering most student housing charges about the same. But place feels clean and staff is friendly and helpful which is a plus. Plan on staying here.

Doug Holladay has been our Realtor for 15 years, and we feel blessed to have found him! He is…read moreinfinitely smart about legal stuff and Realty questions, and I think he raises the bar on everyone else in the business! Its doubtful there is a more personable, experienced and enthusiastic Broker in the area, and I wouldn't ever want anyone else. Thanks, Doug, for finding us our current wonderful home!

Excellent service in purchasing my rental property via a 1031 Exchange. Very detailed oriented,…read moreespecially with inspections and communication throughout the purchase process was seamless. Always alluvial to get questions answered and move the process forward. After the purchase they quickly found an excellent tenant, Their property management services are the best. Corby and Heather are really hands on professionals.

Don't be fooled by the lack of reviews here on Yelp. If you look on Google, Facebook, or speak with…read moreany of their tenants you'll quickly hear just how wonderful Heather and Corby are. They are amazing folks that are truly doing it right. They are so professional and friendly, and when I contacted them about a faulty fridge, they responded in less than twelve hours and said a new fridge was on the way! Talk about amazing service! When I was first in the market to rent, Cohesion had a perfect little property for me. I called about it, but it turns out someone had applied already, and in order for Cohesion to comply with fair housing, that meant I was second in line. I was bummed, but so impressed with that level of professionalism in a small company. They know what they're doing! I also know Heather and crew don't rent out places they wouldn't themselves be happy living in. When Heather told me this when I first looked at the property (back in summer 2017) I was really impressed. In addition, they properly ensure all tenants are fully vetted to take care of the property. What company has those kinds of standards anymore? I typically wouldn't review a management company but Cohesion has been so incredible to work with. I am going to be so sad when I leave Boise to have to rent from someone else. In short, I can't recommend Cohesion enough. They are an honest, amazing company and their dedication and professionalism to their company makes them one-of-a-kind. If you are lucky enough to work with them, rent from them! I seriously cannot speak highly enough of them.

Joy is probably the best property manager I've ever had. I…read morecontacted Joy back in 2006 to ask about her management and she actually guided me to the wonderful investment home which I ended up buying. From that point forward, Joy managed the rental perfectly with very short vacancies between tenants, great communication, and perfect accounting. After 16 years of excellent management, we decided to sell the property and Joy was our choice to handle the sale to the current tenants. The entire process went according to plan. Joy sold us the home, managed it for 16 years and helped us sell the home. It has been a pleasure to work with Joy and we couldn't have asked for anything more. Thank you Joy!

I called to get some basic info in the company and the reception was rude…read more If you can't be cordial in the phone, I'm guessing your services reflect this attitude. Pass!