My vehicle was in a EF3 tornado and was heavily damaged in May of 2024. FEMA finally paid for the…read moredamages. All the other body shops wanted to total my vehicle. Manny and Orion guaranteed me my vehicle would not be totaled and could be fixed. Excellent customer service from the whole staff at Eagle Auto Body. I'm so happy to have my car back and Coco looks great!

I bought a used mirror to replace my damaged one. I took it to Eagle Auto Body to get replaced. I…read moreinspected it when I got it and showed the service writer the mirror. They broke it and claimed it was already broken. Then they wanted to charge me $758 for a new mirror when they could have used the parts off the 2 broken ones. They didn't pay for my mirror they broke so now I'm out $159 plus $250 for my insurance deductable. They also set a trouble code for the mirror and blind spot monitoring system they couldn't fix.

I have purchased more than 20 vehicles during my lifetime. Without a doubt, Derek Ward of James…read moreWood Buick GMC in Decatur, Tx provide the best experience that I have ever had. After visiting two dealerships in Fort Worth this week, the first dealer told me I owed $9000 more on my 2-year-old car that has 17,000 miles, I shared my Kelly Blue Book estimate and he told me KBB don't write checks, he offered me a payment of $1183/month, of course I left. The next dealership must have thought, "hold my beer and watch this, lol." That dealership offered me a lease price of $1905/ month and bragged because he got the price down $200, so I was going to pay $1700, they told me I was $5,000 upside down. Feeling reluctant, I located the 2026 GMC Denali PU with the exact options that I was seeking. Derek was extremely professional. I told Derek exactly what I was looking for. Within an hour, Derek provided me with a ballpark figure that was exactly the same as the result I came up with on the GM Financial website; I was $500 upside down. After a 1-hour drive to the dealership, it took approximately an hour to complete the paperwork, and a monthly note below $700/mo. Without a doubt they have earned my trust in an industry that is filled with uncertainty in my opinion. When completing the paperwork, I was able to relax, as in my experience the finance manager didn't try to up-sell me on things I didn't want or need. In my Arnold Schwarzenegger voice, "I'll be back!"

Just bought a Yukon Denali from Clay Estes at James Wood and 12/10 recommend! Clay is professional…read moreand makes the car buying process quick and efficient! I live in the DFW area and pass about 5 GMC dealerships heading to Decatur but it is for sure worth the drive! First time purchasing from James Wood and we will for sure be back because of Clay!

Back in January, DFW Storm Solutions did some hail damage repair on our Honda Accord. They did an…read moreexcellent job and we rated them highly. Our car still looks great (it would be even better if we had time to wash it). :) The agreement was that DFW Storm Solutions would repair our car at no cost to us. But suddenly, several months later, I am receiving a bill from Hertz for a car rental fee for $240, which I was told I wouldn't be charged for. Hertz is saying that they didn't get paid so we are responsible for what is owed to them. I disagree! I called DFW Storm Solutions. I left messages in 3 mailboxes. I will keep you up-to-date on how this is handled. UPDATE: DFW Storm Solutions comes through again. In fact, my husband and I jumped the gun in assuming this was their issue, as it seems that Hertz is the company that did not handle things correctly. Within 10 minutes of leaving the voicemail messages, we got a call from Paul who told us that this was definitely a paperwork error and Hertz should never have billed us. He assured us that he would have the payment taken care of same day - and he did. On top of that, someone else contacted us through our FB post and kept us informed. So now, not only do we highly recommend this company for fixing your hail damage, we recommend them for excellent customer service and follow-up as well. Thanks DFW Storm Solutions.

Don't believe anything they tell you. Do not sign off on…read moreletting them receive the check directly from the insurance company. It will take twice as long then what they tell you. They are not setup with any special arrangements with rent car companies. You will have to furnish a credit card to the rental car company. When your time and max dollars run out on the car.... good luck. Run don't walk! READ THE OTHER REVIEWS! This is borderline insurance fraud. The 5-star ratings have got to be bogus. JR