It's honestly hard these days to find a trustworthy auto repair shop -- or a trustworthy business…read morein general. That's why I'm so grateful to have found Fort Worth Auto Garage. From start to finish, the experience was excellent. The team was professional, honest, and took the time to clearly explain the work that needed to be done. There were no surprises, no pressure, and no unnecessary upselling -- just straightforward, quality service. The work was completed quickly, and the pricing was more than fair for the level of care and expertise they provide. When you find a place you can truly trust with your vehicle, you make sure your family and friends know about it -- and that's exactly how I feel about Fort Worth Auto Garage. I highly recommend them to anyone looking for reliable, honest, and top-notch auto repair service.

The reviews for this place are excellent and so I decided to take my Tacoma to them to get some…read morework done. The truck is fairly old so, among several other things, they quoted new shocks and strut assemblies. After getting the truck back and driving a few days back and forth to work I noticed that it always had a pronounced lean where the passenger side of the vehicle was riding several inches higher than the driver's side. After calling to confirm, Phil stated that they had done an alignment and had even verified the ride height/level. The truck was definitely leaning though so something was not right, I took it to the Toyota dealership and they showed me the issue. Fort Worth Auto Garage had installed the wrong shock and strut assemblies on one side of the vehicle. I don't believe Fort Worth Auto Garage actually did an alignment or a ride height check, because it surely would have been noticed that the incorrect parts had been installed on one side of the truck. That being said, once I confronted Phil with this information he did agree to install the correct parts so eventually it was fixed. Fort Worth Auto Garage do have reasonable prices, however they seem to be a bit sloppy with their work and they do not seem to pay close attention to details, such as part numbers.

Incredible service and care! Anthony was amazing and took care of my tire issue from the minute I…read morecalled to walking in the door and leaving the store. If you want friendly and quality service, look no further!! Ernie's will definitely be a THE place for tire and auto needs.

They put a "FOR TRAILER SERVICE ONLY" tire on my vehicle. Ernie personally told me that it was the…read morecorrect tire for my vehicle. They should know better!

horrible place lie about warrranties had to get my pump replaced 4 times because they didn't do it…read morecorrectly then 1 day later it broke again!! then when I went back the owner claimed its not their fault its the part that THEY boughts faul and they can't fix it anymore.Stay away from these people. If you want your car to actually get fixed not a temporary go somewhere else

Well... I had an interesting thing that happened here at the spot…read more First it's just a small shop across from Maxine's just south of the traffic circle. Let's just say there were some things that happened to my car that were not happening before I pulled into the car lot. They obviously did something to cause something wrong but immediately when I told the guy it wasn't doing that before I got here.. he said OK will look at it and will fix the problem. He said if we did something they would get fixed. Everything worked out so I am a happy customer. I did have to come back a couple days later to actually get my inspection done on my car. I had two tires put on that I brought to them and air pressure was wrong so again I had to come back for that as well... But for some reason I will still say I like this place they may need to get some guys with a little more experience in the shop but they are quick to fix a mistake and very kind about it. Not to mention the guy in the front (I should have gotten his name) was very nice and friendly and had all the laughs. I will go back to this place to have my other tire put on as well... Maybe even the inspection.

Randy is always completely honest about work that is needed or not needed…read moreHis family has been in busy for a very long time and you can't do that unless you can be trusted

Amazing service. It's like a breath of fresh air, because great service is so hard to come by…read morenowadays. We took in our older Mercedes because of a tie rod issue. We didn't call ahead, just popped in. The gentleman inside said it was no problem, we could leave it and he'll call with an update. Got a call next day confirming the issue and the cost. Price was fair and it was ready within two days! I recommend coming here and supporting your local businesses. Thank you Vernon's

I made an appointment to get my car worked on but when I showed up they told me they couldn't work…read moreon my car for several hours and it wouldn't be done by the time they told me initially. They do not honor appointments or value your time here.

I came up here and I asked for them to take a look at something on my car, and they basically…read morelaughed at me and told me they were a little too busy right now doing Big Boy work. I think they're sexist pretty rude.

Pulled in there towards closing time. Needed an alignment on my ram 1500. They took me in right…read moreaway. Aligned it and I was on my way quick. They won my business. This is my go to place now. I'll be brining all my vehicles here from now on

I needed two new tires put on my Jeep Wrangler, so I dropped in to discount tire on a Saturday…read moremorning and was immediately greeted while I was still outside. I explained what I needed they went to work within two or three minutes, and within 15 to 20 minutes I was finished and back down the road. Next month I'm going to put two more tires on my jeep and this is the place I'm going to have do it. I highly recommend them! They did a fantastic job that was quick and friendly.

Very disappointed with my experience here. First got an oil change and they replaced the cabin…read morefilter. Whe I got my car back the ac fan was super loud so I got out and asked the mechanic about it. He said he thought something had dropped down but it should go away in a couple of days. It didn't. So two weeks later my engine light goes on and took it back to see what it was and they told me a vacuum seal needed replacing. They could do it on Thursday. I showed up then and the guy I talked to wasn't there and the other guy said very sternly he would need it a week to diagnose it. I reminded him I was told they could do it and the price quoted but he said nope. Won't be back. Very poor customer service.

Received a KINGWAY flyer in the mail yesterday. Been by their shops, literally, hundreds of times,…read morenever stopped. Today I stopped @ the W'frd shop as a 'test' of mrktng blather or truth in advertising. Blaine, Mikah, the team and the techs there were 100% as advertised. Without hesitation, they immediately drove and inspected my car to determine the source of my/it's issues. Tests were done, Q&As were exchanged among us and the results determined that, despite questionable sounds, every test, comparison and measurement, my car seemed to be in safe and good working order. Blaine said he'd reach out to other human and digital sources, describe the perceived/known problems/noise and would call me should any new opinions be offered. This business and these men are a FOR PROFIT establishment and COULD have certainly tried to convince me that I should let them 'do such and such' to try and solve the issue. Not only did they NOT try that tactic, they REFUSED to accept ANY compensation from me for the work they did in the investigation process! I am no novice and could have recognized an attempt to 'lead me' into spending some money with them..that NEVER happened.. I grew up in a small town so I can unequivocally say that it has been DECADES since I have had such a unique, honest, professional, unexpected and enjoyable interaction with auto mechanics....like small towns USED to have...with these men and this company! I called to speak to the owner, Brandon Waters, to relate my experience and spoke with John Lobato, a KINGWAY Manager in Aledo.. He was gracious, most appreciative and was happy to hear that 'his guys' are doing and being what they were hired to do! BOTTOM LINE..Folks.. take your car problems to them.. In my opinion, THEY are the REAL DEAL, the needle in the auto mechanics haystack. Rodney Gray Aledo, TX

Usually, once I buy a car from a dealer that is the last time they ever see it. However, Jerry's…read morehas become a surprisingly wonderful exception to this rule. I never have an issue getting an appointment that works with my schedule, the price is always fair, the team is a delight to work with (always friendly), and (if the maintenance is going to take several hours) I've been able to utilize a no charge loaner vehicle. Jerry's really does show they appreciate your business and are well worth the 30 minute drive.

The WORST consumer experience of my life! We bought a 2023 Hyundai Ioniq 5 from Jerry's Hyundai and…read morewe LOVED the car. The ICCU unit failed and the vehicle could not be driven. It was towed to to Jerry's Hyundai on May 19, 2025. It took them several days to determine what the problem was, then then I was told that they didn't know how to fix it and had to wait for the national repair problem center (or something to that effect) to get back to them. They finally figured out what was wrong with it the car and how to go about fixing it. At this time I was working with "Kim" at Hyundai National Consumer Affairs, and while she was very nice and sympathetic, she was not able to get the dealership to contact either me or her. Kim seemed to gather information from me to put together with information she was getting from the dealership but had no ability to actually help in any way. (BTW, the service advisor, Bobby Lewis, almost never answered his phone and the only way I could find out what was going on with my car was to visit him in person at the dealership). OK - NOW it's June 1 and get a call from Bobby Lewis telling my that the part had come in BUT the hail storm the night before did a lot of damage and that I should contact MY insurance company. It seems that your dealership only has insurance for their own cars, NOT their customers' cars. So.. I'm out the 500 dollar deductible for my own insurance. A few days later, I was also told by Kim that the dealership ordered the wrong part and it was not compatible with the car. After not getting any response from Bobby Lewis about when the new ICCU part would arrive, I went to complain to the General Manager, Doyle Maynard, of the dealership, he said that my wife and I were lying - I told him that "Kim" at the National Consumer Affairs told me that the first part was the wrong part, Doyle said that she didn't know what she was talking about and that they DIDN'T order the wrong part, and that Bobby called us on several occasions. His quote was "I saw the call sheets on the account." I asked him to see those call sheets and he said NO. - By the way, I have a recording of part of the conversation between myself and Doyle Maynard where he argued with me about who was telling the truth. This conversation was not pleasant and Doyle was very aggressive and tried his best to intimidate me and my wife. And I'm pretty sure that all the calls between myself and Kim from the HNCA department were recorded and could be reviewed. FAST FORWARD (actually SLOW forward) and my car was able to drive on July 11 (May19 to June 11) with $18,000 of hail damage. I took it to Jerry's Collision and finally got the car back on October 1, 2025. I must say that the people I worked with at the Collision Center were very nice and responsive, BUT they also made several mistakes that increased the time for the repair. Geico said "20 days" for the repair, Donnie Kern told me they were busy and said it would be more like "30 days". It ended up being 10 weeks! Josh Mayfield was very nice, and due to an error by one of the technicians, a critical part was thrown away and they had to find and order a new part which was going to delay the repair even more. Josh offered to pay our rental car fee from the time the discarded part issue was discovered until we got our car back. This was very nice of him to make this offer and he was always a gentleman and very responsive. Not at all the horrible experience we had at the service department with Bobby Lewis and Doyle Maynard! I'd say that the work that the Collision Center did was very good, but not quite excellent. I can still see some very minor non-smoothness where some of the dents were repaired, and the paint job on the new hood was not great. All in all, it was a truly horrible experience with Jerry's Hyundai and I will NOT be taking my car back to Jerry's Hyundai again, ever!