Everyone in this office is friendly and professional. They care about their patients and treat you…read morelike they'd treat their own family. Highly recommend.

Dr Christa is the best! We love her! You should definitely consider using her as your optometrist.read more

I was referred by a friend. Dr Velde is awesome. Great personality & listens. I'm happy I found…read moresuch a great doctor.

If I could give this place infinite stars, I would. The employees there actually care about their…read morepatients and are genuine in nature. The do an amazing job at making you feel right at home. I will NEVER ever go to any other vision place but this one. Also, Dr Paul Veld is a class act guy. He takes the time to explain things to you and make sure you are comfortable. He also goes out of his way to help as much as he can. Again, I cant emphasize enough at how amazing this place is. Please, give them a try, you won't be let down. Oh, again, a huge shoutout to the employees on the help and genuine sincerity that was shown to me today!

Dr J is amazing and this office is the most professional, friendly, and well trained staff I've…read moreever had the privilege of working with. I have referred many people, and will continue to do so. Probably my favorite eye doctor and center I've ever worked with in 30+ years of wearing eye glasses. Highly recommended!

CrownPoint Eye Care was fantastic. We were so impressed with Dr. Jovan Alavanja and his staff…read more They were so professional and personable - they made the vision exam pleasurable and understandable. The equipment they use is state of the art and the eyewear selection is awesome. Thank you Dr. Jovan

I chose Dunlap Vision intentionally because of their high recommendations. While the staff and my…read moreoptician have been consistently friendly, their kindness does not negate a grueling two month ordeal that remains unresolved. ​My experience began on February 10 when I ordered two pairs of glasses. I was told they would take one to two weeks. After three weeks of silence and my own follow up calls, I was finally told they were ready, only for one pair to be sent back immediately for failing quality control. I did not receive even one pair until March 10. ​Since then, it has been a cycle of repeated errors. When the first pair felt off, I was told to give my eyes time to adjust, only for the office to later realize the bifocal measurement was incorrect from the start. After that was supposedly fixed, the prescription itself had to be changed. ​This is not just a minor inconvenience. This debacle has physically impacted every waking hour of my life. I left for a long awaited vacation to the Smoky Mountains with glasses that were still incorrect. Because my eyes were so strained by the constant switching, I could no longer even use my old backup glasses without feeling ill. I spent my vacation battling nausea and headaches. I had to hold onto my husband just to walk, and we had to cancel our hiking plans entirely. ​Today is April 10. It has been two full months, and I still do not have functional eyewear. The office excuse that they do not know my eyes because I am a new patient is unacceptable. They have been paid in full, yet there is zero urgency to rectify the physical and personal toll this has taken on me. Friendly apologies are no longer enough when my quality of life is being sacrificed to incompetence.

Love Dunlap Vision with 1 caveat that doesn't affect me but is worth noting... The staff is…read morewonderful, friendly, always engaging and smiling. They strive to always go beyond the basic formalities of service. The doctors are thorough and seem competent. The caveat is... when in business you stake your claim because you try, but realize, you can't serve everyone and you have to be happy with that. That being said it would be nice if they could be open one Saturday a month, 8-12 perhaps, for those who absolutely can't make it there during the week.

I always feel like the doctors and nurses are concerned about me. They always take their time and…read moreactually think about my situation. That is rare in the world of medicine today. Definitely 5 stars.

I wanted to switch to an eye doctor closer to home and I am so glad I did! The staff was extremely…read morefriendly, attentive and helpful. Dr. Jeff exceeded all of my expectations. I have never had an eye exam as thorough as his. They also have a large selection of frames and contacts. I will recommend this office to everyone I know!

Where do I began…read more.. Amazing amazing amazing experience, I cannot express the gratitude my family has for Absolute Vision in Manhattan. I have been a customer for about 5 years, my journey began in the Mokena office. When I called to make an appt, they were booking appt's out over a mth. I could not wait that long. I was told abt the location in Manhattan, the rest is history. We were so excited to see Dr, Lopez there, I told my husband that our office going forward is in Manhattan. What Dr, Lopez has given is us priceless. His expertise and talent is very hard to come by now a days. Jennifer and that staff is exceptional. Anytime friends or family ask who our optometrist is. I forward them to Dr, Lopez at Absolute vision and why do I? Because Dr, Lopez is the Best!! I tell them why do u think its called Absolute Vision? Because Absolute Vision Care has the ABSOLUTE BEST in Doctors in vision care. Wishing u the best for the Holidays to all of u at the Manhattan office.

Edit: Upgraded to a 3. After I had posted a 1-star review based on feedback below, owner contacted…read moreme and provided $50 in VISA credit cards. We appreciated this eventually being made right. ----- Spent just shy of $800 on 3 pairs of glasses. Daughter needed 2 pairs for different uses, and there was a misunderstanding between the tech and my wife with regard to a $50 rebate. Rebate only applied if she bought both pairs that day, whereas my wife understood it to be within 30 days. When the total we paid didn't add up with me, I called to question and was promised to receive a callback. Didn't get it. A week later I called back and was put in touch with the tech who worked with my wife. After talking with her, I was promised a callback. A week later, it hasn't come. Any time I DID get to talk with them, it seemed to be "the customer is always wrong." My biggest issue is the lack of decency of giving callbacks when promised.

The entire staff is very friendly and helpful & Doctor makes sure that you understand what he is…read moreseeing. They have a Great selection of glasses and will also assist to fit your Budget.

Let me tell you about a situation that occurred. This…read morecomplaint is from the family!!!!! On April 27, 2023, our 93 yr. old grandmother along with her caretaker, came to this establishment for an appointment at 12pm. They were dropped off by a medical van transportation company (as she is in a wheelchair). Well, a situation occurred with the transportation company as there was a delay in picking them up. I got involved all the way from Georgia to see what the heck was going on. After family members made multiple calls to the transportation vendor (company that dispatch out), I actually spoke with the driver who transported her there and she was actually stuck in Illinois. Even though, a lie was told earlier to her daughter that it would be 45 minutes to a one hour (which they should have been picked up by 2-2:30pm); it was going to take her more than 2 hours to get back. I call the vendor to see if they had emergency back-up to pick up our grandmother and as with everything else, they didn't have another van that could come and get her as it would still take one to three hours if she was pulled from the current driver and placed with another company. So that left us with having to find someone else to come and sit with my grandmother as her caretaker got off at 3pm. However, what I didn't know is that this business also closed at 3pm. Now, what behooved me, as I made arrangements for some other family members to come and sit with our grandmother and one to take the caretaker to her car, this freaking business put our grandmother and her caretaker out of the establishment at 2:55pm because they promptly closed at 3pm. WHAT FREAKING BUSINESS YOU KNOW THAT WOULD DO THIS TO A DEFENSELESS 93-YEAR-OLD MOTHER, GRANDMOTHER, and GREAT-GRANDMOTHER??? Let me ask a rhetorical question: Dr. John Czaja, Dr. Katie Fesko, Lynette, April, and any other employees that were there, you mean to tell me that neither one of you all could have waited past 3pm, to ensure that our grandmother, who WAS supporting this business, was picked up safely? Whoever worked this pass Thursday, you all left them outside and walked to your car like you didn't have a care in this world. This is not over, and you will never, ever, do this to another person. I just wonder if it was a person that LOOKED like you would you have done this? Our family didn't appreciate how this situation occurred. As a person that has been in the customer service business for over 30 years NEVER in a million years would I have done this to someone supporting a business that I worked for. You all have left a bad, foul, taste in our mouths. Keep in mind that other people that made ride medical vans to your establishment that anything can happen, that the patient coming to see you has nothing to do with. However, as a business that's been serving the community as your bio states for 20 years, you absolutely didn't show compassion nor show a great relationship to our grandmother. This establishment owes our mother, grandmother, great-grandmother an apology for what was done. Keep in mind the golden rule: Do unto others as you would have them do unto you!!!!!!!

The doctor is nice and professional but the staff are not friendly and some are rude.read more

Horrible, Came in with a prescription three different copies including a signature from my…read moreoptometrist, with cash to buy prescription glasses , they were not interested, I'm thinking the only thing that came to my mind was Insurance Mongers. No insurance no money to play with , so I went somewhere else with my money and purchased the glasses I wanted. Lesson learned about insurance vs cash .