Dr. Allred and his group is excellent! His nurses all are personable and polite. Dr. Allred spends…read moreproper time to discuss my issues and concerns. Highly recommended!

I have been a patient there. The dr prescribed the medication but over 3 months later and still…read morenothing. This has been the case more often than not with him & staff.

I went to Loven Dermatology clinic about 4 years ago. I am a 68 year old Black woman. This was my…read moresecond time ever seeing a dermatologist. The nurse took my health info and I put on the gown to show the doctor the discoloration of my skin and I had places on my arms that was irritated, sore and painful. The doctor came in, looking like he stepped out of GQ Magazine, and greeted me with a fist bump. Then looked at my chart for maybe 10 - 15 minutes and said the said he would give me the same prescription that the dermatologist I had seen 5 years ago. He never looked at me talk to to see what had changed or looked at my skin. Since I was in a gown I thought he would check my skin. Nope didn't happen. I was told to come back in 30 days. I think he fist bumped me again and walked back into GQ Magazine. No I didn't go back to and I already had a big jar of the medicine from before that didn't work then. I felt that he didn't care because yes I am Black. Need I to say more. I tried to write this review after that visit but somehow i didn't know how I would express my feelings of how I was treated. I'm a educated Black woman, but your race can keep you from getting fair treatment when you're sick. He never looked me in my face not once. The nurse was really nice and professional, she is a true healer for her craft. She saw me a patient not a black woman who was supposed to be mistreated because of the color of my skin. Thank to the nurse who saw me first that day. As for the doctor, I pray that God shows you mercy on Judgment day. Whew! I finally got that experience off my chest. - Rosa McClellan 1/2024.

From the owner: About The Practice Loven Dermatology + Aesthetics, with…read morelocations in Goodlettsville, Hendersonville, Gallatin, and Springfield, Tennessee, provides quality aesthetic dermatology care to those living in and around middle Tennessee. The team takes an individualized approach to skin care, treating patients of all ages from infants to older adults. At Loven Dermatology + Aesthetics, the welcoming and friendly team offers true care for the entire family. The medical dermatology experts specialize in diagnosing and treating many skin conditions, including acne, psoriasis, eczema, rosacea, and vitiligo. They also provide expert care for skin cancer, including Mohs surgery for the removal of cancerous lesions.  Loven Dermatology + Aesthetics also specializes in cosmetic dermatology, offering many innovative treatment options to improve the look and health of the skin, including chemical peels, intense pulsed light (IPL) treatments, microneedling, and dermaplaning. They also offer medical-grade skincare products customized to your skin's texture. The aesthetic dermatology team has some of the most advanced tools and equipment available to help their patients meet beauty goals, including body contouring with Evolve by InMode, skin remodeling with InMode Morpheus8, laser hair reduction with DiolazeXL™ by InMode, feminine health revitalization with Votiva®, and facial contouring with Evoke. ...

Terrible receptionist service. Brought my daughter for a follow up. I didn't have the physical…read moreinsurance card with me but dad was 5 minutes away with physical card. We were on time to the appointment, and had been trying to check in for about 10 minutes. I emailed her a picture of the front and back of the insurance card anyways, and the receptionist tried to get smart by asking if I put in the correct email since she didn't get anything. After showing her the email was sent correctly she stated we have to be checked in within the next 1 minute or we couldn't be checked in when her dad was only 5 minutes away. We both drove over 45 minutes to get to this appointment, and unfortunately dad was stuck in traffic. I understand the need for check in by a certain time but the fact that I emailed her front and back of the card and she was still unwilling to check us in is ridiculous and waste of time. Will never be coming back and plan to take her elsewhere

Incredibly horrible customer service. Nobody is kind and nobody does their job. They couldn't even…read moreexplain the medication that they prescribed to me. We will never be going back here. I wish I could give zero stars.

Very mixed reviews. My family and I have been patients of Pinnacle for several years now…read more Dr Loven and Brandon have been the providers that we have seen and have been thoroughly pleased with. Unfortunately, the face of every doctors office is the front staff. The first ones you see and the first of opinions made. There is one female up front in the Hendersonville office that does not need to be working with patients. I have watched this front staffer in past visits either being rude to patients, complaining openly about her job or in one instance laughing at a patient. Today I got her in all her glory. I had stopped by with a simple question about my bill. A bill that has been paid since my visit but keep getting. She attempted to explain what she thought the problem was. When I didn't understand and told her that, she said I was not listening. I let her explain one more time. I still didn't quite understand what she was trying to say. Seriously, with her verbiage she was making zero sense. She said I should stop interrupting. I never interrupted. That second go around I even waited for her to pause so I could respond. She told me I came in with a bad attitude. Not sure what she was talking about. I was just smiling and joking with another lady up front. I told her I was mirroring her attitude. She did not like that. Honestly, by then I was angry. I'm pretty easy going but being accused of a bad attitude she was projecting made me defensive. Her attitude with me was extremely unprofessional. Instead of referring me to a phone number, a person in billing or at least someone above her pay grade she yelled and said since I wasn't listening I needed to leave. The encounter after watching other encounters of her with other patients will keep me from going back. Nor will I ever refer another patient too. It's very unfortunate because I really love the providers. I have worked in the medical profession for over 20 years. I've never seen anything like her. I think they will continue to lose patients if the face of their medical practice is her. ~Jessica L

Finding a good dermatologist can be tricky. After a negative experience at another practice in…read moretown, one of my friends suggested I try Pinnacle Dermatology. I've now been seeing Dr. Morgan Ebeling for the last six months, and I can't imagine going anywhere else! Although Pinnacle's Nashville locations are a bit closer than this one - I really like how easy this office is to access (especially when it comes to parking). Appointment times are respected - and I've never had to sit in the waiting area for more than five minutes. It's evident that Dr. Ebeling cares about her patients. At each of my appointments, she's listened to my concerns and come up with helpful solutions for treatment that actually work! I'll continue to trust Dr. Ebeling and the folks at Pinnacle Dermatology in Hendersonville for all of my dermatology needs - and I recommend this office to anyone in need of individualized skin care.

I have been using this office for over two years now, simply because it was such an ordeal to go…read morethrough in the beginning. I feel like I am trapped, but now I can't get anyone to take care of a simple issue! My daughter has severe eczema. It covers her whole body, including her face. It is painful and embarrassing. She is only 13 years old going through this. She has been out on a special medicine that I have to go through a third party pharmacy to get. All the sudden one day, the medicine didn't show up. When I called the third party pharmacy, they said it was because the doctors office stopped it. When I called the office, they said it was because I needed to come in for a bi annual check up. Instead of calling me, they just dropped the prescription. Now, I have taken my daughter in as requested, but they still haven't renewed the prescription. After multiple phone calls, I still have zero answers. They tell me they are going to call me back, and no one ever does. My daughter is relapsing and this office doesn't seem to care. Although when you call them it says on the recording as you wait for someone that they care about their patients and want to help them! I am finding that not to be the case as they let my daughter go through this! I do not recommend this office! They have made my life very difficult and now they aren't helping me, help my daughter! They should be ashamed of the negligent care! They are putting my daughter in a very bad position and to no end! I tried not to write a review, I tried to give them the benefit of the doubt but here it is, January 9 (over a month since my daughter went to their offices) abs I still don't have her special medicine. I've made several phone calls and I am told someone will call me back but nothing. I keep calling the third party pharmacy and they are saying they need to hear from the doctors office. It's a simple phone call that makes a huge difference in my child's life and they don't even care enough to take care of it! This review is really a plea for help because I can't get anyone to listen any other way. It's quite sad

I went to see Dr. Man to have a skin cancer removed off my arm. I cannot get in to see her for two…read moremonths. After removing the cancer, the was covered with Steri-Strips unfortunately they did not have enough large Steri-Strips and half of the scar was covered with much too small stair strips which kept coming off. I went back in to have them redone and they still did not have the larger stair strips. The small ones would not stay adhered therefore the scar did not heal properly and what should have been a small line is now a very ugly scar. I returned to the practice to show them the scar and they gave me a steroid injection, which did absolutely nothing. The first time at this office, I saw Dr. Mann the second time was with one of her assistance and I was not at all happy with her. She was abrupt and rude And did not listen. She acted as though she just wanted me out of there as quickly as possible.

Always a good experience from front desk to appointment. Love my doctor Sarah Han. Her assistant…read moreis great too.

The dermatologist is top notch! I noticed a brown patch on…read moremy husbands back and reached out to the Hendersonville office. They got him in and when they saw his back they did a biopsy, it was skin cancer. They referred us to Dr Schlegel oncologist at Vanderbilt in Lebanon. The dermatologist saved my husbands life! The oncologist removed the area surgically with clear margins, it had not spread. THANKYOU Cumberland skin !!!!!!

"Disorganized, unsafe hormone care at a med spa disguised as a medical clinic."…read more I rarely leave reviews, but I feel compelled to warn others about my experience with Profiles Laser & Medical regarding hormone replacement therapy (HRT). From my very first visit in December, the provider seemed scatterbrained and distracted. Despite serious health concerns (hysterectomy with residual endometriosis, spinal cord tumor history, ongoing hormone deficiencies), my treatment has been handled more like a med spa add-on service than true medical care. Key issues: * Unqualified staff handling medical intake: My "front desk" contact and the person who weighed me, took my vitals, and gathered my medical history turned out to be an aesthetician/laser tech, not a licensed nurse or medical assistant. This was never disclosed up front. * Delayed and inconsistent communication: Messages and emails often came weeks late, sometimes signed by the provider but sent from the aesthetician, which was very confusing. * Poor hormone management: Instead of adjusting carefully, all three hormones (estradiol, progesterone, testosterone) were doubled at once based on outdated labs. This led to massive swings in my levels -- from dangerously low to excessively high -- with no timely re-testing. Requests for labs at 6-8 weeks were dismissed, leaving me symptomatic and in the dark for months at a time. * Provider focus elsewhere: The main clinician splits time between a hospital job and this spa, and a location in Franklin and it shows. Patient care feels like an afterthought. Bottom line: Hormone replacement therapy requires careful titration, close follow-up, and trained medical professionals. This clinic operates like a beauty spa that dabbles in hormones. If your health is on the line, I recommend seeking care elsewhere with a full-time, specialized hormone provider who takes patient safety seriously.

I been going to Lisa at Profiles for hormone therapy for over 3 years and definitely see and feel…read morethe results. After menopause women need extra help because of the dip in their hormone levels. Works miracles with your sex life Also, Erin is great with facials and laser therapy. Just finished getting a hydro facial. Wow, hard to believe all the stuff it sucks out of your pores.

I've used Dr. Loven for 16 years. He is the best dermatologist in the Sumner County area…read more Knowledgeable, very professional & friendly. You are lucky if you choose him! I highly recommend him!!!!! I'm finished with this review!

The staff do not answer phones, return calls, or respond to pharmacy fax requests, making it…read moreimpossible to actually receive the medication prescribed by doctor.