Pain no more! I have always been fearful of dental work. Dr. John changed my opinion of root canals. I was in a lot of pain and the office staff made me feel like I was the most important person in the world. The amazing equipment, office, staff, and Dr. all made the experience painless. I did not feel anything......not even the numbing before the work. Picking my own music, having a snuggie, and a pillow for comfort make the visit more like a spa experience than a dental visit. Thank you Dr. John, Natalie, and Michelle. read more

Dr. John and his staff provided outstanding and very professional endodontic service that is second to none. As a medical provider myself, I highly recommend him without reservation. read more

Dr. John and his team are so wonderful. My husband was in discomfort with one of his tooth and we were able to be seen on a Sunday! Dr. John was so thorough with his work and took his time to complete the work needed. We ended up going a second time so the work could be done but it was worth it. After we finished, we received a complete profile of the procedure with imaging as well. Great staff of people and clean office. Highly recommend! read more

This is a follow up to my original review that I posted. Turns out Dr. John called me personally and apologized for how things were handled and said they would not bill me for the $116 . He seemed very sincere and I really appreciated the call from him personally. He totally acknowledged there were some misunderstanding in the communication between the office staff , the insurance company and myself. He said they are going to discuss the issues and make sure that doesn't happen again. He seemed to be very much about the Community and making sure he does not break the trust between his community and his patients. So overall it worked out and I am happy that he is making things RIGHT! Thanks Dr. John. read more

I visited Pinnacle Endodontics for my first time the other day. I was in more pain than I had ever been in maybe my entire life, at least that I can remember. Had no idea what the problem was. My first phone call to get information from them was a 10 out of 10, talking with Autumn. She was very well spoken and knowledgeable. Her level of professionalism, tone and empathy gave me confidence at the beginning. Professionalism is important because you don't want someone acting super casual like it's just another day when talking about something so important like your health. She ended up being SUPER knowledgeable about every step of my process. Then Dr. John was incredible! He made sure to run lots of tests to assess the situation. He was not worried about how much time I was spending in his office throughout the entire process. Using what definitely looked like cutting edge technologies (that are nice to see being used in an office), he found something super rare that was the problem. There were a few options to address it, but he outlined them all for me, made recommendations, and I made the best decision for myself. They don't push anything just because they offer the services. You have choices they let you make here. No upsells whatsoever. Dr. John did amazing work. And he explains everything in detail, then also gives you digital disks for imaging and a summary email so you have the details of what the diagnosis is and what was done. They are located in the Sharp building, which makes me feel good also that they're among other respected healthcare professionals. So thankful Dr. John is an option for people to get their dentist work done. 10 out of 10 from beginning to end. If you need a dentist, you'll feel good stepping into this office. Hope this helps. read more

My husband was referred to Dr. John through another dentist. He came back with rave reviews about his experience. The building was nice and clean. The environment was mellow and he said he was able to pick his own music while the procedure was taking place. The staff was friendly and professional. The doctor was a perfectionist which means he cares about the work he produces, which made my husband know he was in good hands. He enjoyed the experience so much, he fell asleep during the root canal... without anesthesia, which is amazing in and of itself. Eddie says thank you for the professionalism and great work! Highly recommend! read more

This dental visit has been by far the most enjoyable experience I've ever had, especially considering that I was there for a root canal. Dr. John is the best, I felt so comfortable during my root canal that I actually found myself falling asleep during the procedure cause I was so at ease, which is not normal for me. If you ever find yourself in a predicament and need a root canal and maybe a nap, than you can kill two birds with one stone and go here! His staff is also amazing and super friendly. I highly recommend this place. read more

I had a very painful tooth. This turned out to be a very complex case with two root canals in neighboring teeth where one of the teeth had a previous root canal from 2006. To my good luck picking blind I chose Dr. John who turned out to be an expert with patience and a calm demenor. In addition his office had the tools (CT scanner) to take me from start to completion. Though challenging he made it easier. His support and his staffs flexibility was appreciated. What I appreciated the most is his honesty and skill. He communicated that this was a complex case and we worked together to get it finished. I was lucky to find him and I think that you will be too. read more

Best dental experience of my life. Only time I have ever looked forward to going to an appointment was here. Dr. John and his staff demonstrate an unrivaled level of courtesy and professionalism. Made the procedure very understandable and answered any questions that arose. I felt very comfortable from the moment I walked in to the moment I left. I experienced nearly no pain during my root canal! Highly recommend going here, especially if you are like me and absolutely hate sharp things in or around your face. read more

Dr. John and his staff have made my visits a lot more comfortable with their excellent services that include utmost care and high-tech equipment. It's rather odd to say that one can 'enjoy' his/her dentist's visit but I truly did enjoy mine. The facility is very comfortable and Dr. John is very gentle. His skills on giving painless local anesthesia shots are unsurpassable, in.my opinion. I would recommend Dr. John's service anytime. read more

I am so thankful for Dr. John and his staff! They made entire experience easy and painless! I have heard so many stories about root canals and this office was nothing but amazing. I was in such pain before coming to Dr. John and his office and after I left, I was pain free! The gratitude I feel towards them, words could never express. I feel like myself again, and I'm so happy that I chose this office. Thank you so much! read more

Dr. John and the ladies in the office are fantastic! I finished up my first root canal ever and Dr. John made it as comfortable for me as possible no matter how long it took! He explains everything he was doing which I loved. The ladies in the office are very sweet, caring and they work well with Dr. John. During the procedure you get a pillow, a snuggie and they let you pick whatever music you want to play over Pandora! If you need a root canal, see Dr. John at Pinnacle Endodontics!! read more

Let me start by saying I am terrified to go to the dentist. Even getting my teeth cleaned makes my heart race. However, after two days of nursing a really painful tooth ache, I caved in and called my dentist. They referred me to Dr. John, whose entire team stayed late to see me at 5:00 p.m. that same day. When I got to the office, the receptionist took me and my husband back to one of two spacious room and made us comfortable. She asked if I would like some water and wanted to make sure I was warm enough. Then she gave me a brief review of how the first appointment would probably go, the hand signals that would help to make my needs known and explained about the probable need for 3-D imaging of my tooth. She continued to tell me about how the special x-ray would give a complete 360 degree image of my tooth so that nothing would be hiding in the back of a flat image. It made total sense to both me and my husband. The additional charge was more than worth the cost to have such a complete analysis of my needs. I was so glad they took the 3-D view. Most people have only a few canals where the x-ray showed I HAD FOUR!!!! Dr. John was so patient in explaining to me what would come next and that we were going to get through the procedure together!. He continually checked in with me to make sure I was comfortable. When I had any discomfort, he immediately stopped and took care of it. He made me so completely at ease that I almost fell asleep. Remember me.....THE TOTAL DENTAL COWARD!! I would not hesitate to recommend Dr. John and his staff to anyone. They were an amazing team. Both he and his assistant checked in with me as well during. Dr. John called me the next day to make sure I was in no pain. Then he reviewed my schedule of taking additional anti inflammatory medication to support healing. As to his fees............He is well within the industry standards and will work with your insurance to make sure that your portion is very manageable. read more

Best dental experience of my life. Dr. John is genuinely dedicated to providing the best service he can to his patients. I highly recommend his service! read more

Highly specialized, painless dental work that is executed well is not cheap but Dr. John and his staff are worth every penny. After reading the few less then stellar reviews I must conclude that the issues were with the clients, not the staff or doctor. I've had the pleasure of being treated by Dr. John and his more then helpful staff, Prisella and Gabe, twice and would gladly have them help again if needed for serious dental work. I couldn't recommend them enough! read more

Worst experience ever. Overcharged and maxed out my two insurances for a root canal and it is still painful after 9 months. I think the positive reviews are fake. read more

What a horrible experience. First of all, they never get to you at your appointment time or not even close. I understand having emergencies or having procedures that take longer than expected but if that is the case then maybe they should not be scheduling multiple people in a day. I am trying to get in and out of this place as fast as I can. When I finally get called back to get my appointment started the person who brings me back asks if I want a blanket, which I politely decline. The doctor comes in and again asks if I want a blanket and asks if I was already offered one. I tell him yes, that I was offered one and that I don't want one but he goes on to tell me that it's cold and that he's getting me a blanket and puts one on me. At that point, I just gave in and took the blanket I didn't want because I could not take talking about this stupid blanket anymore. Now finally the procedure is about to start. I will start by telling you a few things: 1- I was there for a root canal on a tooth that a crown was placed on but was still hurting, 2- I told Dr. John that when placing the crown, my primary dentist had to do some extra numbing techniques besides just the normal shots of local anesthetic because the tooth was very painful and that I would like caution to be taken when working on the tooth, and 3- I told the doctor that I am very sensitive to medications. So he starts with some basic local anesthetic, which of course was not enough as I told him it wouldn't be and I was still in pain. He tells me he is going to give me more anesthetic. Unfortunately, Dr. John didn't tell me that this anesthetic contained epinephrine. My heart starts racing, about to beat out of my chest, I'm sweating, I become dizzy and almost throw up. I am clearly sick. WHY WOULD HE GIVE SOMETHING LIKE THAT TO SOMEONE WHO CLEARLY STATES THEY ARE SENSITIVE TO MEDICATIONS?!?! I was furious and so sick. If he had told me in advance what he was giving to me, I would not have consented to that. After this I didn't even want to continue but finally agree to push through the pain and nausea and get it done so I don't have to go somewhere else and do this all over again. By the end, I was in tears, with a migraine, and a couple hours after I was still nauseous and agitated from the medication. My face and mouth were very swollen. He didn't listen to me as a patient at all or take me seriously. As another note, I hate the hand signals thing they use. Basically, you use hand signals to show when you need a rinse, suction, if you are in pain, etc. Why is it my job to tell the assistant to suction my mouth that will OBVIOUSLY need to be suctioned during a long procedure? Just do your job, that's what you are there for. I literally aspirated mid-procedure. When reacting to pain my reflex was a sort of gasp, therefore I inhaled and choked. It made it worse that Dr. John kept asking me what was wrong and I couldn't tell him because I had so much stuff in my mouth. Dear god, just have a notebook or handheld whiteboard nearby so people can explain instead of straining their mouth and being in pain trying to tell you what's wrong. I will NEVER go back. read more

Doctor John and his staff were amazing. He spent a great amount of energy making sure I understood what he was recommending. My daughter used him and I did too for a root canal. Can't recommend him enough. read more

The professionalism and expertise were impressive to say the least. I had an extremely difficult problem to correct, and Dr. John carefully and thoughtfully went above and beyond my expectations to correct a decades old issue in a short amount of time. Loved the entire staff! read more

Dr. John is THE BEST!! As someone who has had a lot of dental work done, and seen many dental specialist, I am very picky in whom I trust to work on my teeth. I have seen Dr. John multiple times over the past 4 years and he consistently over-delivers in his care! Dr. John and all of his staff are extremely friendly, welcoming and accommodating throughout the entire process. Dr. John is also very passionate about what he does, and it shows! He explains everything to you in great detail, uses top technology (high tech microscopes, CT scanners, high quality cameras + more) to ensure accuracy and the best treatment possible. He also thinks long-term on what would be best for your individual treatment plan. He is a perfectionist and always strives to provide the best possible care that you could ever get. He does this all while being very gentle and with the help of his staff, doing their best to make you physically comfortable, as well as at ease mentally. Dr. John and his staff definitely provide a five + star experience. I cannot recommend him enough! read more

I have to tell you this is my first time I've done dental work at this office the level of experience in the professionals of the staff and Dr John beyond excellent I would definitely recommend it and thank you for taking care of me and in the future if I ever need any kind of work on my teeth it's been a very pleasait's been a very pleasant experience thank you Dr John read more

Hugely overcharged for an exam! Over $300 for 3 xrays and an exam? The next endodontist, who has been practicing for over 30 years and was warm and caring in his very comfortable office, charged $95 (also with 3 xrays)..... More than the cost is the comfort level and the gentle staff. Do not recommend this business. read more

dr john is super considerate, and caring. i felt that he really listens and compassionate. very considerate and great manner. he is very focus, attention to details and seem to be good at what he does. after having such pain and anxiety, he makes me a lot more at ease given the circumstances. i am so not used to having such a caring doctor!! his office is very clean, nice view, sleek and have all the great high tech gadgets. he also has a 3D CT Scan onsite and very convenient. easy to communicate with via emails and text message to remind your appointment. his staff are also friendly. read more

I was seen by Dr. John around 2nd week of April. I didn't make the reviews right away as I am recovering from shocking experience in this place. I went there to have my root canal checked. As soon I checked in, I have to hand out my credit card for $158 fee for check up including Xray. During check up, he was staring at the Xray and he said, hmmm...I didn't see anything wrong with your root canal. Few minutes later, he said he needs to do more 3D-advance Xray so he can see the root of my tooth better. He handed me a clipboard stating the cost of the procedure for $250. Fishy feeling started to creep on my nerves. He is very pushy sounds like a car salesman instead of a professional dentist. I'm a nice old lady who try to put aside my negative gut feeling and try to be positive. So yes, I handed my credit card for the 2nd time as he will not do the procedure without up front payment as I don't have insurance. Few minutes passed, he's now staring at the NEW ADVANCE 3D Xray result...he was staring at it for a while so I asked if he find anything wrong and he said, "hmmmm....ohhh I know whats wrong, the nerves is too close to the tooth". He then said he needs to get in there and retreat it. And guessed what? He handed me a clipboard again. This time the cost is about $1300-1400. I told him I can't do the treatment today and that I will come back next time. He then said it will be quick as he does the procedure everyday, he added it has to be done TODAY. I got up ready to leave. His manager, Lamar was in the front desk. I told him that I don't want to do it today. And this when all the scary harassing happened. He and the dentist was in front of me, asking over and over why I can't do it today. It felt like I'm in the car dealership. Seriously! it was bad. I told them that I'm hungry over and over and that I have to leave. The dentist then went to a room and stormed back with PROTEIN SHAKE. He slammed it in the counter in front of me and told me to drink it so I don't need to leave to eat. He said that he really need to do the treatment NOW. He looked upset and sounded like a 2 year old who didn't get what he wanted. Every time I started heading at the door, Lamar would say, "Where you going....?" When I finally got out of the door, Lamar chased me all the way to the hallway asking me again why I can't do it today. This is the worst dentist experience I have ever had in my whole entire life. If all dentist act like this, I'd rather hit my tooth out with an ice skate. The dentist behavior was unbelievably unprofessional and all he wanted is money. It's terrifying. Btw, I requested a copy of my $400 X-rays and I asked my husband to pick it up as I am suffering from a PTSD as I result of this experience. I don't know what going on with this dentist. He's very desperate. I wonder why? You figure! Oh, until today my tooth never ache again. I don't think there's something wrong with it. read more

Dr. John called me to make sure sure I was doing okay and offered to help me find another endodontist. I kindly refused and thanked him for the call. But now, after reading his reply to my review (which he posted after he called me), it seems that Dr. John still doesn't understand (or his arrogance prevents him from understanding) that the price or the cost were NEVER the issue, the issue was in the approach and the method of which he asked for the money and the lack of respect and professionalism he showed during my visit. He need's to understand that when I went to his office I wasn't expecting to go home with a bill less than $3000. Obviously, I've had work done on my teeth in the past and I realize that it can be pricey, so an additional $200 or even $500 won't break the bank, AS LONG AS I UNDERSTAND WHAT I AM PAYING FOR AND WHAT I AM PAYING FOR IS ABSOLUTELY NECESSARY and not just a way to make pure profit. This is a "health" institution at the end of the day and patients' health should be the #1 priority rather than just finding more ways to make more profit. Besides, after reading a few other reviews here on Yelp, it seems that I am not the only one that found his approach offensive and unethical. So, if you are reading this review and looking for an endodontist, YOU be the judge and read the other reviews before making up your mind on this place. read more

Dr. John provided a detailed and clear explanation about his observations on my tooth as well as the related treatment. He implemented an injection methodology based on mind distraction techniques which helps to deviate the mind from focusing on the uncomfortable procedure of sedative injection. As a result the patient feels significantly less discomfort during the numbness medicine injection. He did a wonderful job in my procedure. His staffs are super friendly and professional. read more

Dr. John is the most caring and thorough endodontist. His expertise is unsurpassed. Having several root canals in the past, my experience with Dr. John was absolutely the best. He uses the latest equipment and has a passion for his field. I would highly recommend Dr. John to dentists and anyone seeking an endodontist. read more

Very professional and explains clearly the procedure and what to expect, goes above and beyond for comfort during the procedure. Top notch office. read more

Dr. John and his staff are a class act. They take such great care of you. The experience of getting a root canal is never fun, but Dr. John made it as painless as possible. He is very good at even keeping numbing injections painless. And anytime you need more numbing during procedure, just raise your hand and immediately he will take care of it. He is never in a rush. And he has an easy and friendly personality. My general dentist sent me to him because he is a specialist in root canals and saving teeth. I would highly recommend him to anyone in need of such service. Nothing to fear. read more

During a recent visit to my general dentist, I was told that I needed a root canal to stop the progress of internal resorption. My dentist referred me to Dr. Anthony John at Pinnacle Endontics. An appointment was made and Dr. John saw me less than 2 hours after the diagnosis was made by my general dentist. Despite my initial apprehension at the prospect of having a root canal, my experience with Dr. John and the staff at Pinnacle Endontics was unreservedly positive in all respects. I was welcomed upon arrival and I asked a large number of questions regarding what to expect. All of my questions were patiently, clearly, and unhurriedly answered. Dr. John performed a CT scan of the affected tooth, explained the results of the scan in detail and the procedure to be performed in terms that I could understand. I was given a choice to either have the procedure performed immediately or rescheduled for a future date. I chose to have the root canal done immediately. The procedure took a little more than one hour, during which Dr. John told me what he was doing, while asking me if I was ok. There was no pain during the procedure. The following day I received a phone call, checking to make sure that I was doing well and was not having any problems. One of the ways I use to gauge the quality of any business is to watch how the "boss" treats the people who work for him or her. Dr. John was consistently calm and polite to all of the members of his staff -- as he was to me -- and that courtesy was reflected in the way the Pinnacle Endontics staff treated me. For anyone who has the need for an endontic procedure, based upon my experience I can recommend Dr. John without hesitation. My entire experience was one of completely confident and competent professionalism coupled with sincere caring and dedication to my needs. read more

Wow finally found an endodontist who explained what he was doing! I couldn't for the life of me understand why I was having problems with a tooth that already had a root canal, but Dr. John explained it to me and it all made sense. Other reviewers have said their treatments were painless, and I totally concur. I didn't even feel the shot for the anesthesia. He was able to save a tooth that I thought I was going to lose, and I'm sure I would have lost it had someone else not had the patience and care that Dr. John showed. He took his time and all turned out for my good. I will never have to look for another endodontist. And yes, his equipment is the latest-greatest and his office staff as nice and helpful as can be. read more

Dr.John and staff did an amazing job! It was a very positive and calming environment. I didn't know what to expect since this was my first root canal. I was referred by my dentist with a very ill tooth. By the time I got there I was in such severe pain and so sick due to the pain. I was able to go back pretty quickly. I was freezing when I arrived so I was grateful that they offer their patients a blanket. If you have a family member waiting for you their great about keeping them updated throughout the procedure. I had a total of 3 appointments because I had a very difficult tooth. There was some waiting at my last appointment but honestly I didn't mind because Dr.John was still willing to stay late to finish instead of rescheduling. I can say without a doubt Dr.John genuinely cares about his patients and providing the best care possible. I would highly recommend Dr.John to anyone! read more

Dr. Anthony D. John is of excellence! I was referred by a friend for my son. He really cares about his patients. Sceduling an appointment was quick and easy. He is efficient, explains information thoroughly until you comprehend the facts, has the best equipment, beautiful and pleasant atmosphere! read more