Dr Tran and his assistant Vanessa made my experience of a second root canal over an old root canal a surprisingly pleasant experience. The office is welcoming and very nicely decorated. Everyone was attentive, polite and professional. I especially appreciated Vanessa as she explained everything thoroughly and was extremely kind. Let's face it, most of us don't enjoy our dental appointments. But I can honestly say, I not only had very little pain, I have TMJ which is a real pain when my mouth is open for extended amounts of time, after the novacaine faded there wasn't any pain either. I've never had any kind of root canal without pain, let alone a second one over an old one that had infection. I highly recommend Dr Tran, Vanessa and his entire staff for any of your endodontic needs. read more

If you're looking for a provide that knows what he's doing, Dr. Kenny Tran is your guy. I was referred to a different endodontist who told me they couldn't see me for another month but I couldn't wait- I had been in pain for weeks! Of course I ran to Yelp to find a provider that could see me sooner. I decided to call Pomerado Endodontics based on the great reviews and despite the negative reviews- hey! there's always 2 sides to every story.. My first interaction was with Lily- she was so kind and did everything in her power to get me in as soon as possible for a consult. She sent me all the paperwork to fill out and they were able to fit me in the very next day. The initial appointment consult was fast and efficient. Dr. Kenny was able to find the problem and explained his plan to make it better. I booked the soonest appointments to get started. The second appointment was a root canal. They made sure I was numb and got started right away. I've had one before and I couldn't believe I was in and out within an hour. The third appointment happened 2 days later-surgery to save a tooth that had a failed root canal. I've never had this procedure done before so I didn't know what to expect but his team explained everything thoroughly. Despite all the work- I managed to survive with minimal bleeding and swelling. My last appointment for this series was to remove the sutures which was just fine. I'm about a little over a week post-op and I feel great. Thank you to everyone at Pomerado Endodontics for being so wonderful throughout this whole process! read more

Pomerado Endodontics - Endodontists Near Me - Poway, California

I broke a tooth almost in half and Dr Tran performed a root canal and saved my tooth. I can honestly say that it was the most stress free and pain free root canal I have EVER had in my entire life!!! His assistant was reassuring and they both checked to make sure I was OK through the entire procedure. I am terrified of going to the dentist, but they made it all ok!!!!! Thank you :) read more

Highly recommend this place as Dr. Tran's treatment of my first root canal was pain free! You won't find a better Endodontic dental office team in San Diego! read more

Dr. Tran, I am writing to express my extreme dissatisfaction with my recent experience at your dental office. I came in for a root canal, and left after you gave me only the shots. The shots were very painful, and you were not sensitive to my fear of dentists. In fact, when I got up from the chair because I couldn't bear the pain, you asked me if I wanted to fight you outside. I am shocked and appalled by your behavior. As a dentist, you are supposed to be a professional who cares about your patients' well-being. Instead, you were aggressive, insensitive, and unprofessional. I would never recommend your services to anyone. I am writing this review to warn others about your unprofessional and subpar dental services. I urge anyone considering going to your office to seek out another dentist. Sincerely, Rotem Faigel P.S. I am calling you a "gangster dentist" because of the way you threatened to fight me. I have never heard of a dentist threatening to fight a patient before. It is completely unprofessional and unacceptable. read more

Excellent, skilled endodonist (Dr. Kenny Tran). Excellent, efficiently run front office (Lily). Excellent dental assistant (Vanessa) who explained everything clearly and competently. The office is bright, clean, quiet -- even spa-like. As soon as I entered, I was whisked away for top-notch imaging, followed by a thorough intake by Vanessa. Dr. Tran then entered to assess my situation, review my imaging, and make recommendations. A root canal is not a pleasant thing to go through and I'm so grateful to have had the best possible experience with the most skilled endodonist in the area. (My experience here was the total opposite of an earlier nightmare visit at Poway Endodonics --a dusty/dark office a block away where the front of house was a shambles and the dentist was inept.) read more

The staffs are professionals and informative . The dentist are very good . It's hard to find a good dentist . Got my root canal done here. So far so good. No need to come back. read more

I have been treated by Dr Tran for several root canals. He is the best: very knowledgeable, very quick, and extremely gentle. His staffs are extremely nice and caring. Thanks so much Pomerado Endodontics. Jane Le read more

Dr Kenny Tran is a true professional. When the time comes that you need a specialist for your root canal or root canal surgery you will be in good hands with Dr Tran. He is very very very good at what he does . Rest assured you are getting the best care. Everyone is very professional . Vanessa is great. Everything top notch thank you again for your expertise read more

Dr. Tran did an amazing job on my mom's root canal. The staff were very pleasant and professional from start to finish. They seated her right away and got the process started by doing the initial x-ray scan. My mom said the whole process was painless and easy. The whole time Dr. Tran worked on her tooth, he explained everything in detail. You can tell he genuinely cares about helping patients. Afterwards, Vanessa took additional x-rays to make sure everything looked good. The scheduling process with their office was also seamless. The front desk was very accommodating of her schedule change. Their equipment is also top-notch and state of the art! I highly recommend this office and wouldn't send my mom anywhere else in San Diego. read more

I had a very positive experience with Dr. Tran's office and dental service. The office is a clean, peaceful place that gave me the feeling of good care. It has state of the art equipment. Dr. Tran is a very skilled endodontist who listened to my preferences and worked toward a collaborative solution for my dental problem. He was very patient and nice despite my complicated and difficult case, and my many questions. His assistants are nice and patient as well. The front office and phone is handled by the most sunny, positive, helpful, accommodating, professional and efficient person that I've seen at a dental office - Lily! I definitely do recommend Dr. Tran to anyone who is looking for a good endodontist! read more

I was so nervous to go here, because of the few bad reviews I read on yelp. But being able to experience this office first hand, I can proudly say that those 1 star reviews are most likely over exaggerations and are missing so much context in there review. When I first entered, I was greeted so nicely, and they were so prompt with already knowing who I was when walking in. Which means they take there time to actually see whose coming in that day. Not like other offices who give you a nasty attitude and give you no respect. They explained how the X-rays would be needed and why. I've grown up with an acidic mouth so going to the dentist, getting Extractions, Root canals etc. is just a Monday Afternoon. So I knew why they needed them and they were so polite and quick about it. I was taken to the back and the assistant was so patient with me. Dr. Tran nor the assistant look down at me, or gave me a hard time because of my teeth's condition. I was thinking the teeth I had problems with were most likely going to be extracted. Nope! They were able to save them! Dr. Tran was so kind and sweet and actually pointed out my Anime Sweater. Which made me laugh. I already know with my condition, more Root canals will be in my future. I'm very pleased to know this is the office and Dr who will be doing them. read more

If magic were to exist in the dental field, Dr. Tran would be the magician. His dedication and commitment to his craft resonate as soon as you walk into his office. The staff, every single one of them, truly greet you with the outmost respect and care. This establishment is beyond just a business. This is what you truly call professional care, genuine compassion, and the highest standard of excellence. I've never put much faith in a higher power myself until I was in a position begging every higher power I knew to help resolve my dental issue. This is where I ended up, and I'm going to bed tonight peacefully. I am truly grateful. Take this review as a sign from any higher power you believe in, as your signal to recommend or even go see Dr. Tran yourself. read more

#ThankYouThursday Thank you for your great dental care this year ... you are awesome.

If you have anxiety or fear of the dentist don't go here . Dr. Tran was very impatient/ RUDE . He was definitely having a bad day and taking his attitude out on me. I've read other reviews and I see I wasn't the only one who experienced his rude attitude. The only good thing about the place is the receptionist. Both girls were extremely sweet . read more

I was in great pain right before the 3 days holiday and appointment was full. They manage to squeezed me in at closing and completed the root canal. After he reviewed my x-ray, he was not happy and did a little more to his satisfaction. They did a wonderful job ! read more

I was referred to Dr Tran by an oral surgeon who told me I was going to need a root canal. I was able to make an appointment right away to see the doctor. The lady I spoke to over the phone asked for my email and sent me patient information forms for me to fill out online. First time I've ever done that for a doctor and thought what a great idea! I can fill out the forms at my convenience instead of having to arrive early to the doctor's and waiting. The first visit was for a consultation. I was warmly greeted by the ladies at the front desk and only waited a few minute before I was called in. I gave them my insurance when I made the appointment so they were able to tell me how much my out of pocket costs were before I saw the doctor. Since it was just a consultation the appointment was completed fairly quickly. The second appointment was for the actual root canal. I was pretty nervous going into the appointment but was at ease once I sat in the chair. I was numbed right away and Dr Tran and his assistant went right to work. I did not feel a thing! I almost took a nap in the chair! Crazy right?! There is music playing in the background and Dr Tran was softly talking to his assistant which kept me calm and at ease unlike other dentists who start asking you questions when they are working on your teeth. After everything was done, Dr Tran explained again what he just did and to call it anything didn't feel right. The office is very clean and fancy with their high tech equipment. Everyone I've interacted with at this office was friendly and nice. read more

Pomerado Endodontics - Water for patients - Endodontists Near Me - Poway, California

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Advice: Choose wisely with who you get dental services with! Story: In 2016, i went to a "dentist referral" to do a root canal on my top right molar. They did okay but they didn't finish the job because I remembered them saying that 1 of the roots was hard to reach. Fast forward, i was feeling pain from this same tooth in May 2021. I got an x-ray, and found that same tooth to be infected again so I needed to do a root canal again (frustrating)! I got a recommendation but still did due diligence, and decided to go with Pomerado Endodontics! Pros: -The staff is excellent (Vanessa was on point with handling phone calls, emails, patient check-ins/check-outs, communication)! -The root canal went well (Dr. Kenny is passionate with what he does). -The tooth was difficult to work on (one of the roots was hard to reach, and is angled unorthodoxly but the team accepted the challenge, and succeeded). -I appreciated the extra care done, esp when at the end, we took an x-ray of the tooth to see if it was completed. -2 hours operation, the pain felt relieved. -2 weeks later, fully healed, and feel normal again! Pomerado Endodontics saved my life because now i can eat normally again! read more

I just had the most relaxing root canal ever! I took a nap for an hour! Woke up very refreshed but my jaw was numb from the anesthesia. Lol... The restroom was very clean! That's important to me. The staff was knowledge and professional. I did not feel a thing during the root canal. I did get a free toothbrush and tooth paste. Amazing experience!!! Come get your root canal done here!!! read more

The best endodontist! My root canal was painless and was a breeze. I'm a very happy client. I highly recommend Dr. Tran for anyone needing a root canal. He is highly experienced and excellent at his job. read more

Came in for a consult of 3 suspicious teeth found by my dentist. Vanessa and dr Tran were very professional, and kind. What really stood out to me was that communication was top notch. Explanation of what to expect for the visit including costs and reason were very helpful. Dr Tran did not rush me and took the time to explain everything to me. They apologized for the "wait" but I couldn't even tell that I was waiting for an unacceptable amount of time in my eyes. I was waiting for dr Tran for maybe 3-4minutes and he was apologetic for that "inconvenience." Highly professional and fair. Would definitely recommend read more

The office environment is not a warm and caring office. There is a an elegant doctor. He asked me to have 2 root canal down.but my other Endodontics just recommended me to have 1 instead. If you are a gigger, don't go to him/ he will send you back to your General dentist for referral to any do one.even thru you are all nub up. read more

I give them 6 stars . PROFESSIONAL, THOROUGH, CARING, A++ I appreciate what they do! You can tell they genuinely care about their work and their profession. I've had 2 root canals done here and have had refreshingly great experiences. I had another tooth that had to be extracted and Kenny was very thorough with his assessment. I got it taken care of and averted potential crisis. If you're in pain and have a dental emergency , they'll get you in, evaluated and taken care of expeditiously and immediately! Their clinic is warm 'n inviting, and very clean. Their equipment is state-of the art. Their staff are consummate professionals that genuinely care. Again, I appreciate what they do and they are my one-stop shop, go-to for dental emergencies. read more

Great staff!!! Very friendly.. I hate going to the dentist but this place made me feel safe and at ease. Had to go twice and felt very comfortable. I would def give 10 stars if I could. Lily in the front is amazing. read more

I was referred by my general dentist to Dr Tran for a retreat root canal. I'm glad I went!! I have nothing but good to say about this office. It's very clean, the whole staff is really nice, helpful, knowledgeable and caring. Dr Tran did a retreat root canal and it was already retreated by different endodontist about couple years ago. Dr. Tran instantly finds out what was going on and why previous root canal was failed after he reviewed my images. I was on the chair for about an hour for whole procedure. Dr. Tran was so gentle and I even fell asleep!! It's been about three weeks after I got the treatment done. They even called me to check how I feel after the procedure. If I ever need more (Hopefully not!!) definitely going back to see him again! Thank you Dr Tran and team for giving me a great experience!!! read more

I wish I Could give more stars than 5 stars on this review. I was referred to Dr. Tran by a colleague of his. I came into his office, hoping and praying he could help me figure out what was happening with my teeth. Not only did he figure out what was happening. He helped save my teeth. 1st impression was a great one. Vanessa reached out to me first to set up my initial consultation. She is very helpful and ALWAYS made sure that I understood everything. Vanessa and Lisa are very efficient and made every point of contact enjoyable, and effortless, both in office visits and over the phone. They are all about helping you and give the best customer care I've ever received at any medical office. In regards to Dr. Tran. First and foremost, I can never thank him enough for taking me on as his patient. For doing a precise surgery, phenomenal and spectacular job on my teeth. I've healed very well. He saved my teeth, and I thought I was going to loose 2 of them. Dr. Tran Literally did hero work. He is a top notch Endodontist. I can't say enough how proficient and professional he is in his profession. He runs a very clean office. Dr. Tran explains exactly what's going on in your case and makes sure you understand what exactly is going on. He also asks you if you have any questions. He is honest and forth right. I felt at comfort and ease when he worked on my teeth. Through out both procedures I had he made sure if I was doing ok. He was very patient and understanding of me. Also letting me take breaks if I needed to. I was and am very happy with everything that Dr. Tran has done for me. I am forever grateful and have only great things to say about Dr. Tran and his entire staff. They are all truly Amazing!! His assistances are all very well qualified. Just by being in the chair and hearing them work together. He gives only the best of himself to his patients. He also expects that of his assistances. If you are in need of someone who knows what he is doing, professional, and exceptionally proficient. This is the Endodontist you want to go to! I highly recommended them. Thank you again Dr. Tran and to your staff as well! Forever thankful. Angie Garcia read more

Pomerado Endodontics - The best place to get your Dental work done! - Endodontists Near Me - Poway, California

Dr. Kenny Tran is rude, judgmental, and does not guarantee his work. He does support educators. I would never recommend this Dr. Especially if you are a teacher. He will not help and does not care. read more

Thank you Pomerado Endodontics for your kindness by fitting me into your busy schedule. I received great oral care and relief from the pain I was having with my teeth. Kris Foster read more

Dr. Tran is the best! Did some hero dentistry and saved my tooth. Very efficient in time. Beautiful office. Helpful staff. I highly recommend him for your endodontic treatment. read more

It would have been better for me if I had read the one-star reviews before I went. To put it simply, I was turned down simply because I questioned his procedure. As I read the other two reviews, I could see why the other two said that he was very arrogant. I was referred by my dentist and I was there for a consultation. In the initial process, they took me to the 3D scan room. I just questioned why I had to have another 3D scan when I had already taken one at my dentist's office a week prior. Later, I accepted the 3D scan, but the staff member who was helping me was pulled out right before taking the image and they made me wait. Eventually, another staff member came in and said Dr. Tran overheard our conversation and he would not be able to perform any procedure if I questioned his process. There was a feeling that I wasn't welcome because I questioned his process. The staff's attitude clearly showed that. I don't know about the other reviews, but it seemed more condescending and unfriendly. The experience was the worst I have ever had. read more

I went to Pomerado Endodontics yesterday and my initial impression was very favorable. The receptionist was very nice, explaining how the office works and giving me an estimate for the exam. That's great because no one likes surprises. I was then taken to one of the operatories very quickly, another +, because who like to hang out in a waiting room? I had several x-rays with some very high tech equipment and a Dental Assistant was also very nice. Then Dr Tran came into the room to talk with me and perform an exam. I explained how much a particular tooth was hurting when touched, and passed along what my dentist thought. Even with this information Dr Tran was much rougher than necessary in tapping on the tooth with a metal instrument. I asked him if he could skip that step and he refused. It was very painful, which I related to him, he said "well it's only a little pain right?" WTH!? Dr Tran then went on to say (without even looking at the x-rays) that I needed a root canal. When I asked him how he could say that without the benefit of looking at the x-ray, he said "X-rays don't mean anything" (at this point I'm thinking "really, why does every dentist on the planet have x-ray machines then? Why do you have one, why did you get them on me? If they mean nothing why did you expose me to x-rays unnecessarily?"). My dentist referred me there for an evaluation - I could have gotten the same evaluation from Dr Tran by telephone. My impression of Dr Tran is that he lacks empathy, he is arrogant, and he rarely if ever says no to a person who walks in his door. Patients aren't ATM machines, and referring Dentists want an actual evaluation. How could he think otherwise?? My Dentist only referred me there to cover her bases, and thought it was likely my pain was from grinding my teeth at night, and it would go away within a short time. Dr Tran didn't care about what she thought, he didn't care about how much he hurt me, and frankly seemed to be impatient with me because I asked a lot of questions, was apprehensive, and felt like there was a rush to tell me I needed a root canal. I know lots of folks had a completely different experience than me with Dr Tran, and maybe he was just having a bad day. None-the-less, I won;t be back. I will wait as my Dentist thought I should do, and if it turns out I need a root canal I'll go to another Endodontist. read more

Excellent first-time experience with Pomerado Endodontics on Fri 5/31/2019. While most will probably agree that not having to see an endodontist is better, considering the circumstances, I felt my referred-visit went very well. From the first phone call to make an appointment, staff member Vanessa was very thorough yet concise and organized, to the in-office reception (just 3 days later) with Lily who explained the possible work and costs that may occur during this consultation visit. During the visit, dental assistant Susana was awesome, knew what she was doing and explained the procedures well. She was steady, gentle, and focused. Dr. Tran was solid, knows his profession well, explained details at a good level of understanding. He performed the consultation and then the subsequent, approved root canal without a glitch. In summary, while I rather have not had to meet anyone here, but my tooth needed to be saved and things well went. I'm glad everyone I dealt with here was professional, knowledgeable in their functional areas, and very friendly! read more

I was referred my dentist and I could not of been happier with Dr. Tran and his staff! During the consult, I had x-rays and was diagnosed by Dr. Tran. I had my financial responsibility explained to me throughly by the front desk. I had 2 root canals on teeth #12 #13 and an incision and drainage of an abcess on my gums yesterday. Before I came in I was in so much pain l, I was taking motrin and tylenol without relief. I called over the weekend and was surprised that Lily was answering calls after hours (made me feel more confident and well taken care of). I got antibiotics on a Saturday and she got me in for the procedure the following Monday. Dr. Tran, got to work to helpe me in no time. Although, I knew it will be painful due to so much swelling and pain I was already prior to this appointment. Dr. Tran tried his best to be gentle and efficient. I would recommend him to anyone, especially my family members, who needs a root canal and it says a lot when I have trust and confidence for Dr. Tran and his team to take care of my family members. It has been about 24 hours since my procedure with Dr. Tran and I feel AMAZING, I even got a call from lisa checking on me to see how I was doing!!!!!!! I'm soooo happy!!! Thank you sooo much Pomerado Endodontics! You guys are beyond 1st class!!! read more

Great service! Dr. Tran and team are wonderful and provide exceptional service! My daughter was in severe pain and we were able to book a same day appointment. First root canal for my daughter, Dr. Tran was very patient and professional. read more

I called Dr. Shen at 8:00 in the morning and she took me in by noon for an emergency root canal. I have terrible teeth and her office never made me feel bad or embarrassed. As a matter of fact from the moment I walked in the door, I felt at ease. Lily, the receptionist is extremely kind and helpful and helped me navigate the financial and insurance aspect of the procedure. The assistant and Dr. Shen were so gentle, compassionate, and kind. They were thorough and checked in with me often to make sure I was comfortable. I honestly cannot make enough positive comments about this office. My only regret is that I can't have them for all of my dental needs . If you must have a root canal, then Dr. Shen is your specialist. read more

Dr. Tran is fantastic! And he has really great team with him which makes your dental work very easy and convenient. I liked the office even before my visit after talking to Lilly over the phone and surprisingly l was looking forward for my appointment. On my appointed day, l was greeted with the warmth welcome smiling eyes of Lilly, she was wearing a mask, and was lead to Sally who helped me the whole time, taking x-ray, asking questions making notes about my tooth, guiding me to the room and so much more. Her calm voice really helped myself to be less worried and relax. And Dr. Tran here, who l can't stress enough how fantastic he is with what he does. When someone enjoys one's work, you know it too because it shows! If you ever have endo problem, solve your problem with Dr. Tran who is super knowledgeable, experienced and so very passionate about his work and his patients! With the x-ray, he explained what my problem is and how he will treat me in detail so when he asked me if l have any question l had none. And here comes the highlight, l almost dozed off during the procedure! l would have fallen asleep, if Dr. Tran had not asked me how l was doing from time to time. And another great thing is that the numbness of my mouth quickly went away when my work was done which l really liked. I would recommend Dr. Tran to anyone, everyone who needs the best service and care! read more

I was referred to Dr Tran by my dentist. They were able to get me in very quickly. The staff was friendly and professional. I had several X-rays taken to help determine the source of pain I was experiencing. I found Dr. Tran to be less than friendly, condescending and lacking "bedside manner". He shared very little information about what, if anything, the X-rays revealed, and only after I asked if he could share them. He seemed impatient and annoyed with my questions. When I inquired about the concern my dentist had about a potential fractured tooth and the possible need for a root canal, he seemed irritated and responded "that isn't the tooth that needs a root canal, but I'll do one if that's what you want ". I left the office highly disappointed and can honestly say it was my worst experience with a Dr. read more

I hate dental work, really hate dental work but Pomerado Endodotonics was fantastic! I joked with them saying I would rather have another shoulder surgery first but the entire staff was friendly, helpful and explained everything in detail. Definitely would recommend if you need work done. read more

When you have a major toothache and in need of finding an Endodontist to relieve your pain and suffering fast, look no further than Dr Kenny Tran of Pomerado Endodontics. Dr Kenny is gentle, knowledgeable and very skilled at performing root canals. I was extremely nervous, but the whole procedure was done painlessly, within an hour or so. My toothache was gone immediately. The post-op recovery was fast and easy. I only took a couple dosage of the ibuprofen for any potential swelling. I had no post op discomfort whatsoever. I was back to my old self as soon as the anesthesia wore off. Lily, the office manager, is also amazing and professional in every way. She worked to get me in promptly. I gave her my insurance and she took care of everything. Because the last thing I needed to worry about, at that moment, is trying to figure out my financial responsibility for the procedure. Lily explained everything to me in details, and in the end, I was more than happy to pay a nominal fee for a job well done. I hope I won't be needing many more root canals done in the future, but should or if it's ever needed, I'd definitely go back to Dr Kenny Tran of Pomerado Endodontics! read more

Very efficient practice. Opportunity to register online, so you avoid having to do so in the lobby and cutting down wait time, which I love. The staff was friendly and explained things in detail prior to the procedure. Office staff answered questions via email for me prior to the day of the procedure. I was taken back quickly and Dr. Tran examined me, explained what he was doing to do, and began right away. The office was clean. They have toothbrushes and toothpaste in the restroom so you can brush from your exam. Convenient location and plenty of parking. Will return if I need a root canal again. read more

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