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    Pinnacle Express Transport Services

    5.0 (2 reviews)
    Open 6:00 am - 9:00 pm

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    7 years ago

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    7 years ago

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    Happy Hour Shuttle - Carnival Cruise...

    Happy Hour Shuttle

    4.5(24 reviews)
    1.2 km

    I must have gotten about 10 quotes from various vendors in the MCO/Port Canaveral area for our…read moregroup of 13 to travel from Orlando to the Port area hotels. Mel was quick to answer my questions and provide a very reasonable quote that was 20-40% less than other vendors. I just had to provide specific addresses for pick-up and drop-off. After spending the day in the Orlando area, Ron (Mel's husband) was able to pick us up early and make the drive to the Port Canaveral area. The van was a bit dated, but it was clean, the AC was on full blast, and Ron was a great driver. He pointed out some things for us to consider or try while we were in the area. He offered some pretty good suggestions. We were dropped off at our Port Canaveral hotels with efficient ease. When we arrived back into Port Canaveral from our cruise, Happy Hour shuttle was ready to pick us up. They just called and checked to see where we were in the disembarkation process. We called them back when they called our zone to depart and they were waiting for us in the parking lot across the street when we were officially off the ship. Then it was a quick drive back to the Orlando area for a post-cruise vacation stay. Communication was fantastic. We always had phone numbers and contact information just in case. Our group felt well taken care of by Happy Hour Shuttle.

    Let me start with the woman (cannot recall her name) that I called booked through, was very…read morefriendly and quoted us appropriately for a group of 14. The price was reasonable for a shuttle from our hotel to the cruise terminal (1.5miles away). This is where is went wrong: Our scheduled pick up time was 10:15AM. We were outside waiting for our driver before 10AM. Our driver was Bill (who I DEFINITELY DO NOT recommend). Bill texted me at 10:08AM saying that he was our driver and would be 15 minutes late due to traffic in Orlando. At 10:30AM he then said he was 4 minutes away. At 10:40AM I had to ask again where he was and he said 1/2 a mile. He arrived 30 minutes late. Due to his tardiness I only tipped him $10, as the men in our group loaded the luggage and the men at the terminal unloaded the luggage. Bill then rudely texted me after dropping us off at the terminal. And ultimately he finished the conversation saying he's an independent contractor and I'm a "cheap SOB." See pictures below of messages. The van itself with the trailer for luggage was fine and served its purpose but Bill's tardiness and rudeness via text message following the ride was uncalled for. Prior to booking, reading reviews on this company made me hesitant to book but I tried anyways. I wouldn't book again for the fear of getting Bill as our driver. I've read other drivers as great though, so that's the gamble you take. Maybe the company can find someone better than Bill.

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    Happy Hour Shuttle - Small Groups

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    Happy Hour Shuttle - Happy Hour Shuttle can take you anywhere you wanna go all day long!  Now up and running in Orlando, Cocoa Beach, and Melbourne.

    Happy Hour Shuttle can take you anywhere you wanna go all day long! Now up and running in Orlando, Cocoa Beach, and Melbourne.

    Happy Hour Shuttle - The back of the ship,at port canaveral...

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    The back of the ship,at port canaveral...

    Pinnacle Express Transport Services - airport_shuttles - Updated July 2026

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