I hired them for my daughter's Prom. They were extremely punctual and had excellent communication. I appreciated knowing my daughter and friend were safe. I will definitely hire them again. read more

David, was amazing! I was impressed with his communication and confirmation prior to our trip. When my clients and I experienced a last minute change ,he was quick to step up and offer a solution. I will definitely use Towncar Chauffeur service again! read more

Will picked us and got us from Apopka to OIA right on time, helped us load and unload our luggage, and gave us very comfortable ride. Two weeks later, he met us at the airport at midnight and gave us the same service back to Apopka. We will definitely use them every time we need a shuttle! read more

We've been using them for two years now and it's been a excellent experience each time. Firstly, communication is amazing and easy. Secondly, they are always on time and reliable. Thirdly, they can accommodate many large suitcases from the airport. Fourthly, they drive safely and the cars and clean and comfortable. Finally, they have professional and respectful attitude towards people of different cultures and religions, they also know how to engage the children and are patient with bathroom stops. 5/5!!! read more

William tracked our flights and was waiting for us, even though we were delayed. He helped with the luggage both at the airport and at our rental. Very personable and pleasant. I highly recommend this car service. read more

One star is too much - I wish they could let me rate this vendor ZERO stars. PLEASE DO NOT HIRE. HE RUINED MY WEDDING and here is the story on how: Prior to the wedding we agreed on a timeline, every vendor received this timeline - my wedding coordinator spoke to each vendor, confirmed the receipt of the timeline and even asked if there were any questions. I spoke to The Towncar Chauffeur and confirmed the timeline myself. There were zero questions on timeline! Anyway the shuttle left early from the hotel and got to the venue early - some guests missed it because it left early and had to drive themselves. ALSO the guests that got there early, saw us taking bridal party pics which ruined the element of surprise when we walked down the aisle. The shuttle also left early at the end of the night ! It was supposed to leave the venue after the sparkler exit and it left 15 to 20 mins before. Guests were left stranded at the venue and my parents had to spend an hour driving people back and forth after the wedding. Worst part of is, guests that saw the shuttle was leaving ran to it and missed my sparkler exit, one of the guests being my grandmother - now I do not have a picture with her at the end of the night, something I was really looking forward to having given her poor health. I reach out to them when I get back to my honeymoon and explained everything that happened. They ask for PROOF - cause I am guessing they do not trust me? I had the wedding coordinator confirm the shuttle left early and that she even called them to come back. I have the accounts of my parents and all of the guests that were left stranded. I have the account of the hotel employees who told me the following day my night shuttle had arrived prior to the set time (they were going to have snacks on the front desk for my guests and were unprepared when my guests arrived). Basically The Towncar Chauffeur dragged this whole thing on for over a week where we are going back and forth over email, I provide proof - I answer a million questions - and after they confirm they were wrong cause there is no arguing it...they refuse to give me my money back. I said to at least give me part of it back and they have been ignoring me for weeks now. Their only reasoning for not following the pre-approved timeline is because some random drunk guest on the bus told them that they could leave! I am sorry but they had spoken to me and my coordinator DIRECTLY and had a timeline so why would you not follow it? This has truly been the WORST vendor experience of my wedding, truly absolutely awful - they ruined so many aspects of my wedding and provided zero customer service when I reached out to them. They didn't even apologize. It gets me just so mad just thinking about it Update: His response is false the wedding planner never let the shuttle leave, they had a timeline, she was getting the sparkelers ready for my exit - she can not be at 2 places at once. Him and his team should know how to tell time on their own. WILL NOT BE TAKING DOWN THIS REVIEW. USE IT TO SAVE YOURSELVES THE $1K. Also they left the hotel early when driving the guests to the venue...wedding coordinator was not at the hotel, so who are they going to blame for that? Update 2: They took down my husband's review and many of my guests' reviews. So please keep in mind other people who were affected by this grievance were not allowed to express it due to Yelp! guidelines. Apparently only the person who signed the contract is allowed to leave a negative review, however.. if it were positive well then it is a different story I am sure they would not have requested to have it taken down. Adding photos of my wedding so Yelp! does not take this review down read more

It rare to be in the presence who seems to truly listen to you. I always leave his presence in a better mood. Thanks Dave, I will call you next time I need a ride to the airport. read more

I highly recommend this company. Will went above and beyond to service our needs and we were so grateful! I will definitely be using them for all of our airport trips! read more

Great service. They replied quickly and set up my ride via text within minutes. On the day of, our driver William picked us up when the plane landed at MCO around midnight, and even stopped by a drive through so we could grab a bite as we had forgotten to do so before our flight. The ride was smooth and seamless. read more

Terrible experience. Left 15/20 minutes early (when our wedding wasn't even over yet) therefore, only 4 people were on the bus back to the hotel (the bus fit up to 60 people). People then had to find rides home and pay for ubers (which were very difficult to find in monte verde, FL. over 30 min wait times for an uber). Bad service, they were rude to my wife and didn't even apologize. They could have resolved the issue but decided not to. read more

The team at Towncar Cheaufer was super easy to work with and provided excellent pricing options! They were on time for pick up and drop off for our wedding, and they were very safe drivers! They made sure everyone was on board before leaving and all of the guests appreciated their service! read more

Dave was very responsive to all of my questions. He always got back to me right away. We used Towncar Chauffeur for my nieces graduation dinner. Our driver Selema was awesome! Best part of the night was driving in the van singing to the music!! Thanks for a great night! read more

From initial request to night of appointment they were extremely responsive and communication was excellent. My wife and I had a stress free anniversary. We even took a walk after dinner and simply texted our new location and we were picked up there. We will use Towncar Chauffeur again, even for a simple night out, but have some plans for larger groups and some family airport pickups. Totally recommend! read more

David was very professional and kind. We were so impressed with his knowledge and recommendations of spots nearby! He let us play our favorite music and was all around such a friendly guy! read more

we used Dave's service last week to pick up my parents from the airport. their flight was delayed twice, by the time my folks finally landed it was close to 2:30 am, and didn't get the luggage. dave was warm and comforting. had a nice chat on the way home, made my parents feel a lot better even though the flight was tough. will definitely use them again. read more

Fantastic service and great communication. Enjoyed the Ford Flex car that fit our family of 6 perfectly even with 5 suitcases. Would happily use again. read more

My wife needed to get a ride from the Orlando airport to Daytona Beach. Very short notice. We went with the town car chauffeur. The ride was excellent. The driver was on time and courteous. Highly recommend. read more

David was fantastic. He changed our pickup time with no problem to the early morning, was early, courteous, helpful, and a good conversation. Thanks! read more

Dave is AWESOME. I've never heard the word "no" from him. He's saved the day for me on multiple occasions, running to the airport at the very last minute to drive me an hour to my destination. His fleet of cars is stunning; each one more luxurious than the last. Dave is always early, friendly, efficient, affordable, and most of all happy to be doing what he loves. And there is no one better at it! read more

Top notch in every regard. I needed a driver Saturday evening for a fun surprise for an anniversary. Not only was the price exactly what I expected, but the communication was great too! David showed up 15 minutes early and best of all, he totally played the part I needed! (I needed him to pretend like he didn't already know the destination so he could be "instructed" where to go. Don't look anywhere else. Use this company. read more

Excellent service! Thank you so much for helping us out. We made reservations a while back for son's wedding and we were very pleased with the friendly service, courteous drivers and clean cars. Even making last minute arrangements went smooth. Drivers were on time, communication was super and very reasonable. Next time we visit NSB, we will contact you again. Definitely recommend The Towncar Chauffeur! read more

David is absolutely fantastic! My family has used him many times and he has always been on time, flexible, courteous and friendly. His vehicles are immaculate and comfortable. I really appreciate his service. read more

We had a great experience. Always on time for 4 different transports. Likely cost less per trip then a shuttle and way better than an Uber. Dave was friendly and helpful, gave great tips and even hooked us up with a VIP experience. We will definitely be calling Dave the next time we are in town! read more

Terrible and unprofessional service. We used this service last month and the driver left much earlier than he was supposed to, which left us stranded in the middle of Orlando, where we then had to call Ubers. When my friend reached out, they were extremely rude and didn't apologize or compensate us for the extra money we had to spend on uber rides. On the contrary, they were even nastier to her and felt no remorse whatsoever for the trouble we had to go through. The least they could have done was provide good service after the fact, but they were even incapable of that. Truly the worst customer service experience. Save yourself a headache and stay far away from this company. read more

Non-communicative, difficult to find and unable to own up to mistakes. The bus was parked very far from the entrance, leaving guests stranded and searching (including myself). read more

We had a round trip from our home to the Orlando Airport. Our chauffeur negotiated the Thanksgiving traffic congestion. We arrived safely & early. And on our return the arrival & pick up area was really busy. We especially appreciate the help with getting our luggage in & out of the car. The driver also provided my favorite breath mints to enjoy. We are frequent customers because of the great service we receive. Thank you. read more

We used the Towncar Chauffeur for our wedding transportation and it was an amazing experience. Booking was fast and easy and they were very accommodating when we had to add another trip last minute. I was provided a few options for what I needed, all at great price points. The drivers arrived ahead of schedule and were extremely professional and friendly. I would definitely use the Towncar Chauffeur again and would recommend them for anything! Thanks for helping make my wedding day and night run smoothly! read more

We had Dave take us from Daytona to Orlando. We booked the car at 11pm for the next morning via text. He was early to pick us up and he had a really nice clean ride. We we comfortable on our trip. He is a very nice guy and we all enjoyed our time in his car. Highly recommend!! read more

This was my first time using this type of transportation to Port Canaveral for a cruise. They were on time and it was comfortable ride to the port. The driver was nice but got kinda confused were to drop us off once we arrived at the port. So this was a good experience but for the price I probably would find a cheaper way to get to the port. read more

Fastest response ever (even during holidays), easy electronic prepayment, roomy and very clean car, extremely professional, on time, consistent communication, friendly, and no stress! Will definitely use again! read more

Family hired a car for a dinner out. They arrived promptly both times they picked us up and provided excellent customer service. The vehicle was comfortable and in excellent condition. The thing that stood out was how smooth and relaxing the ride was because of our drivers excellent skill. read more

David is the best. Communication is first rate, and most importantly- he is reliable, safe, and provides a first class ride at a very fair rate. Arranged a pick up at Sanford airport last minute for a trip to Vero Beach....everything was perfect. Thanks for taking care of my family, David!! read more

Great service and communication from beginning to end. David and the driver texted to confirm times and before arrival including time change due to our flight schedule for our pickup on the return trip. Cars were clean and comfortable for 3-4 of us and lots of luggage for a 10 day Disney trip. Would definitely use again! read more

Awesome ride! Dave was early and I felt very safe

Dave was our chauffeur for our wedding and he was kind, professional, witty, and felt like one of the family. He was early to pick us up from our house to go to our wedding and he was early to come get us to bring us home. I highly recommend this company for any of your car service needs. Would definitely use them again!!! Thank you so much for everything, Dave!!! Great car, too!!! read more

Great service. Showed up on time and smooth ride to the airport. Would definitely use again.

Traveling on an early morning flight is stressful enough with children. We had a pick up time of 4:30AM for a 6:28AM flight on Jan 1 at Orlando International Airport. The limo driver, the owner's son, did not appear until after 4:50AM and three phone calls from us inquiring his whereabouts. There were no phone calls to us to inform us if he was coming or where he was. This was our second use of this company's services........and our last. read more

Dependable, safe, clean. We haved used twice and plan to keep this phone number on speed dial. Thank you for your professional well run service. read more

We used David for business purposes. He completed the job effortlessly and took the worrying out of my hands. David arrived on time, transported the passengers, waited for them and then returned them home safely, keeping us apprised every step of the way. Great job!! read more

Exceptional service - always on time - great rates - completely professional. They have great cars, great drivers, and great rates. Use them once - you'll use them again. And again. read more