These guys are awesome! Good Pool companies are hard to come by and these guys do not disappoint…read more So many times this stuff is over my head, but they take the time to explain all things needed and equally important, what's not needed. Pricing is extremely fair and the work is top notch. They are my new pool company and I've passed their name to many friends who also have a pool.

We have a new pool and I called to speak to someone about their services. I left a message with…read moresomeone and was told to expect a call back. It never came. I called again, left a vm, and again... no return call. I guess they aren't looking for new business. Shame.

Milton Pools, John, a Gentleman that stands by his word. Goes above and beyond. From an initial…read moreenquiry he tended a near emergency with a calm reassuring approach. A genuine old fashioned local based company who leave the customers feeling like friends. Genuinely wants to help. A rarity today. Looking forward to securing their services. Had an issue with spa among other pool concerns, John addressed it with his wealth of knowledge of our system and applications and fixed other areas that most companies ignore. Would recommend to anyone in the Milton/Alpharetta area and beyond. Thanks again John Fantastic stuff

Our pool's pump wouldn't prime and our pool was getting greener by the minute. My wife found…read moreMilton Pools thru a Yelp search this morning and had a very positive discussion with John, who indicated he'd be out to our home by the following day. Later this afternoon, he called to ask if he could come by and, within an hour, he'd not only fixed our issue but he explained the mechanics of it and did some very inexpensive pre-emptive work to avoid future issues with a couple small gaskets. Thinking it was past time to change the sand in our filter, my wife had also asked him to come prepared to do that, as well. However, after checking our flow rate he told us he feels good that our sand doesn't yet need to be replaced - saving us $300, likely for another year or two. In short, John was friendly, helpful, prompt, dependable, very reasonably priced and honest. He took a stressful situation for us and turned it into an enjoyable service experience, and we have now found our permanent pool professional.

I don't know where to begin. Greg was more than eager to provide stellar service from the start…read more However, once you've become a customer, things seem to go south. As an aside, the first time I met Greg, he appeared to have concerns over bad reviews. I should have known... I have been a customer for almost five years (yearly spend near ($5K-$6K), never questioning an invoice, always agreeing to whatever needs to be serviced, etc. However, should you deviate off a path of requesting something be attended to, such as a skimmer issue, blown bulb, or just a routine issue/concern, Greg tends to have an abrasiveness that I have never encountered in business. As of today, I finally fired Greg. Shame on me for waiting so long. As a business owner, I do not understand how he "appears" to get away with his attitude and have a viable business. At one point, I ask Greg to replace the "flapper" on our skimmer. He directed me to Amazon to replace it myself. If I am paying someone a substantial amount of money to maintain a pool and don't mind being billed, why would you tell a customer that? The final straw today was when he replaced a bulb in the spa last week, which is no longer working. His response was an electrician contact card via text. According to his expert opinion, it was the fixture (an additional $800 on the $340 I had already spent. Not that it could have been a bad (New) bulb. I might buy into that theory should the second bulb blow. He said he was sorry, and I proceeded to terminate his services...all over the fact that a second bulb and little labor could have saved the account. Mind-boggling.

Unlike some other companies Greg was prompt in returning my call about cleaning my filthy pool…read more While he wasn't able to service my pool because of commitments to other current customers, he was very helpful by recommending other company better suited to my needs. Greg was incredibly friendly, professional and helpful. In an age of declining customer service and lack of response from other companies he was a most welcome breath of fresh air. I can't comment on his pool cleaning ability but I believe his customer service skills show he knows what he's doing. I would recommend him to anyone looking for a pool service company and would use his services myself when I haven't put myself in a rush situation.

Incredible group to work with he calls schedules send videos pictures. Does the cleaning make sure…read moreall the chemicals are squared away group again

Great service. Ultimate professional service. They corrected every issue I had and performed…read moreupgrades.

Shawn and Andrew have been doing an outstanding job keeping our pool in top-top shape for about…read morethree years. The biweekly visits are just the right frequency. Their service costs are reasonable, and I am very appreciative that Samhain just came out to do leak detection. For $59.50 he located some skimmer leaks and sealed them. The seal seems to be doing the trick. The last pool leak company was very expensive - about $600, so I am beyond thrilled. Thank you Shawn and Andrew!

Great service. Best pool closing experience. Shawn is great to work with. Definitely will keep long…read moreterm contact.