I needed a tube installed into a bicycle. This young man was responsive, finished it in a few…read moreminutes while I waited in my car, more than fair pricung and courteous. FIVE + STARS! Highly recommended!

My bf took his mountain bike to here about two months or so ago. The guys are really nice but they…read moredidn't know what they were doing with his bike, so we basically paid for a "tune up" that wasn't properly done for his type of bike. The guy even tried to order the wrong tire. Nice people but not knowledgeable to work on bikes that aren't everyday style.

Mike the owner of the Bike Shop is one of the kindest most caring people I have ever met! I am…read morehaving a problem with an e-bike I bought online (my biggest mistake ever!) well, actually more than one problem. I called Mike at the shop and he came to my house the next day and helped us with one problem. He continues to go above and beyond for me with this bike purchase so listen folks, go see Mike and do not buy a e bike online!! He is an amazing man and his customer service is a 10++++. He is the local dealer for my brand of bike and has taken super care o me even though I did not get my bike from him. PLEASE stop in and see him, he can solve your problem, will go above and beyond to help you in any way he can! what a man, what a great bike shop!

Great people. Honest and helpful!!! Small business who…read moreknows their stuff. Right of the trail.

Very prompt service at short notice. They go above and beyond to satisfy their customers. Highly…read morerecommended

Love going here for bike repairs. Great service and prices along with a phenomenal staff. They get…read moreyou in and out with repairs done in a timely manner(even during the pandemic...when everyone was backed up for weeks or months).

Brad is terrific. So glad I found him. Knowledgeable and responsive. Highly recommendedread more

So glad that we found Brad to fix our child's bicycle. With the inclement weather and having the…read morebike outside, the chain seized up so the brakes weren't working effectively anymore. He came right out and took care of it the day after we called. He was reasonable and reliable. So glad we found him!

They charge to assemble a new bike. Most bike shops include assembly. Especially for a bike over…read more2K. I bought the same bike elsewhere and got it assembled at no extra cost. But if they have what you want, it's worth it if this shop is nearby.

Fantastic place to buy a Townie ! Family owned and so helpful , picked up my new tall frame Townie…read more- beats every other bike shop in Sarasota !

I needed a pair of spin shoes & had no luck ordering them on line. Village bikes was recommended…read moreto me by a different bike shop that didn't sell shoes. There was older one man sitting, observing anything that might go on there. There was another older man walking about drinking coffee. Then there was a younger guy with a beard who seemed to be talking with the man drinking coffee as he was working in what appeared to be the shoe area. I felt invisible. I didn't want to interrupt their conversation. Finally the younger chap asked me if I needed help. I told him I needed shoes for a spin bike. He asked me my size and grabbed a pair. They didn't quite fit and that was the only pair in my size. I suggested to go up a size in hopes they had it. I asked if they had any other sizes or styles he said no. I asked if they were going to be getting any more restocked he said no. I tried the shoes on and they fit. I asked if they had more selections on line. He showed me the box and let me take a picture of it, then left me alone. I decided to take them but he out the box back in the stack so I wasn't sure which pair it was I tried on. I walked over to the little coffee bar and he was on his computer, working away. After about 5 minutes I said-" excuse me but I would like to get the shoes please". He looked up from the computer-said "ok" and went and got them. He rang me up, I asked a few more questions that went no where and then his attention turned away. A couple walked in and the older guy drinking coffee pounced on them promptly. I was there around 11 am and I was the only person there originally. They seemed to have a lot of cycles and accessories but I felt ignored and brushed off. I hope you have a friendlier experience than I did.

Osprey Ave location: Uncomprehensible lack of customer care. If I were to sum it up, I'd say…read moreattitude attitude attitude. Brought in a bike that needed a shifter either fixed or replaced for the front derailleur. The guy behind a computer screen, who was clearly annoyed that we were there for service, finally looked up at us. Mind you, no greeting whatsover. I had to make the initial "hello" greating to break the ice. Seemingly after I explained that I can't move the shifter for the front derailleur, he looked the bike over and said that for him to work on it we'd need 3 more items including a new rear cassette, and then gave us a total that was way more than we could spend. While I was deciding what to do, he rather emphatically stated, "if it were me I don't think the bike is worth it". WTF does he know what that bike is worth to me? I was certainly not going to purchase a new bike. Other than the shifter being broken, for the purposes we use the bike for... simply riding around the neighborhood, it works perfectly fine. I asked if he could just fix the shifter and he said, "you'd have to agree that you're not going to come back and hold it against us if something else breaks".... could he really be serious? Since I had gone through the effort of bringing the bike in, I agreed to his silly demand and said, "I'll just have the shifter replaced". A week later I went to pick up the bike. They had REPLACED THE WRONG shifter (which wasn't broken and had replaced a couple of years earlier at a much friendlier shop). I said this to the guy that was there this time and he said, "I see in the computer that you refused to do the work we recommended". I said, "correct, but that has nothing to do with you replacing the wrong shifter"? He said well it says "the right shifter on the work order". I said, "I didn't write the work order, there was no ambiguity as to which one needed to be fixed when I dropped it off". Honestly, I was incredulous but not rude. He hesitated, not knowing what to say. At this point I was quietly furious with this shop. I said just let me pay for this and I'll go somewhere else that actually cares. I will never go back to this shop and will strongly NOT RECOMMEND doing business there.

Andrew willingly accepted the challenge of finding a hidden clicking for which others had searched…read more He found and fixed it.

I love this spot. Rick and Stephanie are phenomenal owners. They know a ton about all the best…read moregear. They have fair prices. And provide good service for your ride. They also carry Bomboom kits!

Johathan is very knowledgeable about bikes. And, helpful…read morewith immediate solutions. I recommend his services. Why not, consider hiring the best in the area. A one and done solution for your bike needs and he comes to your location. I love it.

Can't say enough about Jonathan. Lots of experience, really knows his stuff. And unbelievably…read morereasonable. I don't think you can go wrong.