Went in. Saw a bike. Ordered said bike. Picked it up today. It rolls, and the brakes work. Don't know how they got the seat height correct, but I will be inquiring. If you want a nice bike and nice people to deal with, this is your spot. There's also a great taco joint at the other end of the plaza if you're hungry. read more

Super helpful and very welcoming. Replaced the tube and liner on my daughter's bike on the spot! The owner was very friendl!

Wonderful customer service. Listened, answered my questions, and helped me select the right GPS for my needs. Very helpful. Appreciate the help and offer for future help without the hard upsell. Will return n recommend to others. read more

My wife and I ride Catrike Villager eCats and Real Bike always takes care of our tune-ups each season when we come down. Gary, the trike tech, does a great job and has us back on the trail within 48 hours if not sooner. read more

Service is perfect, Garry was in great mood, so I got my bike. My wife is paying for everything. They don't rob you, your wife a little. Or you can do everything yourself. It's a great value to fix your bike there. read more

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This bike shop is actually a bit far for us, but we were willing to make the trek after being told by the local bike shop in Sarasota that the wait time was 5 weeks and also $400. The bike that we have was only $500-600. We had used Real Bikes a couple of years ago when we had two bikes shipped cross-country and Real Bikes took delivery and assembled them for us. Fast forward to now, I am so relieved that we brought it here because we saved $250 and got our bike back in 24 hours. The techs were very thorough in putting it on the rack to assess what needed to be done. The bike looks brand new with some of the replacement parts and it wasn't $400. This shop has very good technicians - they aren't going to be the warm and fuzzy customer service guys. I don't need that as some reviewers might want...I just need to know that my bike is being serviced and repaired so my DS can ride it safely. read more

We've bought some bikes here over the years and always had good experiences . A couple of times we've had them Come out and take bikes that were tight fits in our vehicle in to have flats fixed , tires changed , tune ups etc . They're fairly priced and glad they're there . read more

Great staff! Easy rental and fantastic bikes in their rental fleet too. Scott was excellent getting us properly fitted and we even bought a bike after our ride. Highly recommend ..... all staff & owners were the best there is. read more

We bought a very reasonably priced used recumbent bike for me a couple weeks ago. Gary and Courtney took great care and fitted it to me perfectly. This was not a bike priced in the thousands; but they treated me as though it was. I love my new-to-me bike and can give Real Bikes the highest recommendation. read more

I had a bike fall in October '22 on the Legacy Trail. I was really hurt, but managed to ride back towards my car. I saw that my front end was bent and was just passing by Real Bikes. I thought I'd stop in and see if they were available. As soon as I walked in, the manager (Jonah) came up to me and asked me how I was and that I could take care of my bloody knee in the restroom. I went back to take care of my knee and little did I know that the staff had put my bike on the rack and were straightening all that had gone wrong! When I got back, they brought me my bike (it was a brand new Canyon) and looked great! I asked how much the work was, the Tech (Robert) said don't worry about it. I was hurting and this was awesome! It's these types of things that really show what a business is about. I live in Port Charlotte, so I don't get up your way as much as I would like. . .but when I'm in the area. . .you guys are at the top on my list! Many, many thanks. PS. . .I meant to post this back in October. read more

Awesome service! We needed some work done on one of our bikes, the bike tech got us back on the road in 15 minutes. Everyone was friendly and the price of the repair was very reasonable. They have a pretty decent selection of new and used bikes. Highly recommend. read more

I was in desperate need of rim tape for my 21 mm wide road bike wheel. Apparently, with all the supply chain issues, rim tape is hard to find. Who knew that? Well this was my lucky day. After striking out at the service counter, the technician went into the back and found a new rim tape that was a "take off" a new bike. I'm guessing the person buying the new bike needed a different type of tape for a tubeless tire set up - while my bike utilizes the tape made for tube type tires. Since the tape they found for me was not new in the box, they let me have it free of charge. That's amazing customer service. I went home and installed the tape on my rim. It fit perfectly. Now that's five star service! Just letting you know, I purchased my daughter's road bike from this store... This is a local bike shop that deserves our business. Ride strong! read more

We can't say enough good about this business! We walked in and were greeted at the front door! From the time we got there to the time we left, we felt cherished by this business! Everybody was super friendly and helpful! We ended up spending $3000 at Real Bikes today! But boy did we make out! Got two awesome bikes that are a super brand, called Jamis! Perfect bike for the retired, you sit upright, instead of bending over! We bought all the bells and whistles to put on the bike plus a bike carrier plus a dog carrier, tools, a pump and helmets! Took everything home and had an amazing bike ride this evening! We would highly recommend this business! So glad we found this amazing bike shop today! We will definitely spread the word! read more

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Quick and easy picking up our bike. Bikes are in excellent condition! Very easy to get on the Legacy Trail from the shop. read more

Service/repair gets a 1 star review. No one actually wanted to help me. Finally someone did, and just took my bike without asking what may have been wrong. Once the checkup was complete, I was not given any update on the bike (you take your car to get an oil change, and they tell you afterwards if there are any problems that they noticed). So, when I asked if there was anything wrong, all I got was huffs and no one knew if the bike was even completed. The whole time, I just received attitude - if you are going to be crabby, then don't be in the customer service business. I give two stars because when I purchased the bike, there was nothing but terrific customer service. read more

My wife and I purchased 2 demo/rental bikes at the beginning of the summer. We stopped by the store to add racks, and noticed that the exact same bike is now for sale for $150 less each. I know prices vary, but to be honest, we were feeling a bit ripped off. When we asked the owner about this, he was immediately defensive and confrontational, posing the question, "If we saw the same demo bike at a higher price than what we had paid, would we come back and pay him more? ". There was no real explanation. I could not believe that the store owner was berating my wife over this. Being condescending is not a good look for a local business owner. We have bought many bicycles in the past and never have had such an experience at a bike shop. We will not be spending any more money there. There are better shops around Venice. read more

Have had 3 great experiences with them knowledgeable super friendly excellent mechanics Bought 2 bikes from them and had 1 almost completely rebuilt Can't say enough about them read more

Don't Go Cindee is clueless. Steve & most of the techs are nice. Dan...Al.... as well are very nice. I don't know who posted negotiating because they didn't & gave a difficult time although I was in touch on the phone with what I needed. Keep being told don't worry come in when you're able the we had coronavirus!!! Find out about returns & exchange because they're not up front about that either. Three times back & was offered manual. There's also someone nasty there who sticks his nose into everything not his business. They're not carrying much stock in seats for a road bike. Don't even have portable compressors. Not very clear on description of what may help you be more comfortable. Checking out stems but nobody explains how it will work or change the bicycle. Told I needed a smaller frame then given one same size as I purchased with the seat so high I couldn't sit on it. The frame was the same size. Was treated like I haven't been riding my entire life. Was being tested . I'm not a professional racer but I know how to ride. Again I'm saying don't go here. read more

Top notch bike shop with a large service area. I rolled my ElliptiGO in with a blown out tire today and they had me back on the road in a couple of hours. I'm most impressed that they had a 20x1.5 tire and tube in stock and didn't even blink an eye at my "weird" bike. I easily ride 20-40 miles on a ride so being back up and running so fast had me thrilled! read more

Real Bikes Venice - ElliptiGO 11R - Bikes Near Me - Venice, Florida

Great selection of with friendly and knowledgeable staff. Cindy helped me narrow down what bike would suit my needs and brought them outside for me to try out. She also brought out my kiddos some cookies to keep them happy (and mom happy too) and someone else gave them some bottles of water while shopping. I was offered assistance multiple times from other staff while waiting for accessories to be added to the bike I had picked out. It was a no pressure experience with great, helpful staffing. Cindy even gave my two little one bracelets as gifts during my purchase. They also gave me three complimentary check-up's over the next year to ensure my bike was tuned probably and ensure I'd be happy with my purchase. Overall, couldn't have had a better experience. Highly recommend! read more

I stopped by without an appointment to see if they could look at my gears/chain since it was slipping. They could not have been more helpful! Robert took my bike into the shop area immediately, checked it out, rode it, and resolved my problem! Such a great experience and such a helpful friendly person. Thank you! read more

Stay away from this place. Terribly disorganized and staffed by rude, condescending, "bike dudes". What a joke. One woman working there was at least courteous and tried to help but the others were pathetic. I guess being a bike mechanic is very stressful and customer service is not part of the job description. Sarcastic, smug, pompous, egotistical and antagonistic. read more

I went to Real Bikes in Venice on Sat. March 3, 2018 to look at bikes. I had an amount in mind that I wanted to spend. Jane greeted me and asked me a number of questions before she showed me what was in my price range. She showed me 2 used bikes, and after the test ride I wasn't interested in either. She showed me several other new bikes and after riding 3 of them, I found the perfect bike for me and decided to buy it. I ended spending twice as much as I originally planned, but smiled all the way home with my new bike. Jane was very knowledgeable, helpful, and not the least bit pushy. A week later I went back for the new bike owners clinic from 8:00 - 9:30. I wondered what they could possibly talk about for 90 minutes and I was pleasantly surprised. I learned everything I needed to know in order to maintain my new bike, and a whole lot more. I also picked up my 30 year old mountain bike that I brought in for service. 2 new tires, tubes, some lube and TLC, and my old bike performs like new. I had a fantastic experience both times I was there and they exceeded my expectations. The staff is great, the atmosphere is great, and I found my new favorite bike shop! Real Bikes in Venice is phenomenal, and there's no need to shop around. If you're looking to get a new ride or fix your old one, go to Real Bikes! You won't be disappointed. Mitch read more

Visited with my wife to begin looking for a bike. We were greeted by Cindy. She was extraordinarily knowledgeable and helpful. Brought us 4 bikes to try. Explained each bike and it fit for how my wife would ride. Then she helped us find a helmet and a tail light and a storage bag for grocery shopping. There was no rush even though their store was very busy. I recommend visiting Real Bikes because of their extensive inventory and professional staff. And because of Cindy. Dennis and Peggy Venice read more

Great experience buying my bike here! They held it for me while I made the drive from Tampa to buy it. I was quickly greeted by a friendly employee (owner?) and was in and out in a jiffy. I'd highly recommend this place to anyone in the market for a new bicycle. read more

This is what a bike shop should be: great service accompanied by a great selection of bikes and every imaginable accessory. The entire staff was friendly, helpful, and knowledgeable. Theron worked miracles on my TerraTrike! The ride was phenomenally better after his tune up and repair. There are several bike shops closer to my home. But I'll be going to Real Bikes from now on. read more

While on a ride with my daughter and grandson, we stopped by the bike repair station near the train depot to add air to daughters bike. The air pump at the station let all the air in tire out and would not add air. We were way to far from our destination. I road my bike to real bikes and was looking for a tire pump to purchase, so I could go back to daughter and fill her tire. They only had a large pump for purchase and there was no way I could carry it back home on my bike. So an employee grabbed one of their pumps and followed me back to were my daughter was waiting and pumped her tire up for her. His pump was not working correctly, but he didn't give up and got us back on our way. He wouldn't even take any money for his trouble or time. Real bikes is a life saver, and I am truly Thankful for them. Thank You Thank You Thank You. read more

Outstanding customer service. I brought my bike in on Saturday it was repaired and ready fir pick up in Two days. I live in Sarasota and went to two separate shops. I was told there was a 4-6 week wait. At Real Bikes I was treated as a welcomed new customer. The quality and responsiveness of the staff has ensured they will have an enduring relationship with me. The extra drive is worth the quality and welcoming staff. read more

Was in Venice for a few days visiting the in laws. I walked in cold off the street at 2 on a Friday looking for a road bike for a few days of 50 to 70 mile rides. They surprised me with a Litespeed Carbon Ci2 with Shimano Integra Di2 electronic gears. I had not heard of Litespeed recently and thought they were titanium only from back in the day. Turns out the bike was incredibly fun to ride. They sized it for me, added the essentials for a few days riding, gave me an overview of the trail options, and had me out of there in less than 20 minutes. After a few days riding I could not leave it behind. They gave me a good deal and it is on its way out to California as I write this. THANKS Real Bikes!! read more

Arrived at Real Bikes, Venice. Staff very friendly and helpful, however, none of the employees wore masks. The gentleman showing us the bike, while very thorough, no masknand no social distancing. Because of this, we drove down to Sanibel and purchased the $4500. Bike read more

One of the best bike shops that I have ever had the pleasure of dealing with. I have been doing business with them for about 2+ years. Reliable, ethical, honest to a fault and reasonably priced. Can I say more? I just looked up the web site to check if they were open today and found that they only had a four star rating. There were a few 1 star ratings and a couple of other less than 4 star ratings. Based upon my multiple contacts with Real Bikes the less than 5 star ratings must be from unsatisfiable customers. Unfortunately they do exist. I practiced dentistry for 40 years and yes there are people on the planet that even GOD could not satisfy. I would refer my mother, may she rest in peace, to Real Bikes if she were alive. That is how much faith I have in them. read more

I had similar experience with the owner as others have had. You just wish he would shut up and never say anything again.

Great shop for bikes, supplies and services but I don't understand why these people refuse to wear a mask here in Florida where they serve elderly people, who are very vulnerable. If you go there before this pandemic ends, make sure you have an N95 mask to protect yourself from any potential carriers of Covid here. read more

I purchased a bike from them in January, 2016. This morning I noticed some creaking when pedaling, so I figured it was time to take it in for a fix (I don't like getting greasy). I told them what was wrong, the service tech took it for a 15 second spin in the side parking lot to see if he could duplicate the problem (which he did). He said it would be a few days until it could be checked out and fixed, as I anticipated. SO THIS IS WHAT BLOWS ME AWAY: 1) I get a call in about 35 minutes saying the repair is completed (WHAT??? AWESOME!!!) and when I go back over to pick it up, 2)There was NO CHARGE for the repair! They said it is all covered as the one year check up that comes with the bike (even though they knew from their records it was one year plus 3 months) Real Bikes has greatly exceeded my expectations, and I will never go anywhere else in the area to buy a bike or have my bike repaired. read more

I have rented from this firm for a number of years, and at first the very tall owner running the show there was fair to his customers, however, my last experience was so poor I will never go back there again to rent. He just has such a curt, terrible, rude and mean attitude to people, that it is very unpleasant to spend your money on a rental there. This last time he would not "remember" your name, anything about you, etc. I had just filled the paperwork out 48hrs before in person with him, and it was like who are you when we went to pick up the bikes. He was saying "I don't remember filling the paperwork with you". Finally after much sneering and dirty looks it was "let me shuffle through this enormous pile of paperwork to find you". This paperwork pile that he had referred to was exactly three rental agreements and we were the second sheet in the pile. So three days later after using two bikes with completely bald tires (all four), rust spots, and unadjusted seats, loose worn brakes, etc. I pulled up in my Honda Pilot with the two bikes in the back laying down, and lifted them one by one out of the back and fought my way with the bikes through his front doors (with no help on the doors). He says to me in front of all the other customers very loudly; " you shouldn't bring the bikes back like that in the car laying on top of one another---you will scratch them". I said I have no other way to get them returned, and I live only five minutes away, it's not like traveling with your bikes across the USA. So all I got was another dirty look and sneer. This owner tall fellow is so rude, so mean, with such a poor attitude, I will never rent from him again for my guests here in Fla. Plus the bikes were very poorly maintained as mentioned above. You would be better off searching for someone else to rent from, and here in Venice, Fl., there are other local bike shops that rent. By the way another review by "Topher R" on this Yelp page had an identical experience as I had. read more

Employee was very rude. Terrible customer service. I guess we expect to be acknowledged and spoken to in a friendly manner. We will not return. read more

Went in the store looking for a bike rental for the legacy trail for the day. Both the sales associate and (I'm assuming the owner) were extremely rude and told us to leave and come back tomorrow. Horrible experience and will never return again. read more

Very poor job of customer service in the repair department. They act as if they are too busy and you are lucky they will wait on you. Very rude when I picked up my bike and I had a question regarding the service. I felt like they were talking down to me. I purchased my bike and many parts and service over the years but will not go back. Luckily there is another bike shop in town! You've lost a 5 year customer. read more

So far we are having a great time! Have had excellent and friendly customer service. For $25 you get an all day, 7 speed, hybrid road bike rental. Special exceptions can be made if you ask. We are riding happily along Legacy Trail and it's great! They also repair bikes for $60/hour. They have a large variety of new and used bikes for sale. read more

Fantastic experience! I was greeted by Carl. He asked some probing questions and directed me to the area of the showroom with the bicycles that suited my needs. Carl was very accommodating providing my with test rides. I chose my ride. They ran it through service to ensure all was in proper operation. Carl was very specific in explaining their warranties and tune-up gratuities. I'm so happy making Real Bikes my local bike shop! I will shop there again, and again. read more