I am so grateful for the quality service and overall generous friendship auto credit USA showed…read moreme...I was really struggling with life events continuously going against me and of course then my vehicle I had died...after freaking out some (alot actually) I came across auto credit USA in Warsaw and I filled out the app on line ( done this dozen other times for other places with no luck, so wasn't to excited bc figured same results gonna happen) and then I got a call from a guy who worked there and he asked me all the info he needed and I gave the info to him and then he said come see him and in couple hours he would have me driving away in something new for me...and I'm sitting in my new vehicle now filling out this review...I'm so thankful for auto credit USA Warsaw for everything they did and how quickly they helped me...it has led on to my other situations getting resolved also...I recommend anybody calling them if u have auto problems...I'm do glad I did..thank you again

From the owner: We get people approved every day that have been turned down for automobile credit elsewhere. Bad…read moreCredit, Poor Credit, or No Credit - you don't have to accept driving a questionable car just because you've had credit issues in the past. Our vehicles are all 2010 or NEWER, and have LESS than 100k miles!! Backed for 3 years or 36,000 miles (powertrain).

I can't give it a zero star it I would. my daughter and son-in-law purchased a truck from this…read morepiece of crap company. As soon as they got home, they had a problem first week. went back to the garage a blown head gasket. Supposedly it was fixed they brought it back home still had problems with it. It went back to the dealership so the service department could work on it. They've had it for five weeks plus and it still isn't fixed. When they picked it up, it died again and they had to call them to come and look at the truck. It's sitting in a parking lot and still won't run because R&B wanted to tow it back so they could work on it yet again. When they mentioned a lemon law, R&B said they would do what they could to fix the truck, but they didn't know if they could get them out of the loan even though R&B has had it at their establishment more than they've had it at their own . Then they offered to trade but they couldn't guarantee they would get out of the truck what they had to pay for it when they sold them this lemon. These people are dishonest and you should never buy a vehicle from them.

I am writing a review here, because I already left a google review a year ago and they won't allow…read moreme to write a second. :) I would highly recommend buying a vehicle from R&B, specifically Branden. He helped me purchase my 2016 Ford Escape over a year ago, even with a fixed and tight budget. We bought our second vehicle from him last week, a 2015 Chrysler 200. The Chrysler we purchased off the budget lot, yet they still did an inspection on it, detailed it and replaced all 4 tires for us. I truly believe Branden wouldn't sell you a "bad" vehicle and that all the employees take pride in what they do.

Bought a vehicle for my wife. absolutely love the vehicle. love the customer service! Big shoutout…read moreto Robert in sales for walking us through everything! He was there whenever we had questions and even after we bought it he was there for any thing we needed! Also he answered the phone on his day off! Now Thats what taking care of your customers is!

Salesman alex and sales manager Zack really helped me out with bad credit and no money down, as…read morewell as keeping my payment in the desired range I requested. Very satisfied with how everything went!

I had the same title issue and you can't call or go to the website to speak to anyone. So the…read morefinance company withdrew the loan because I can't get a plate for the vehicle. I just got a call that someone from Lucky 7 called them saying I wanted to change my mind and keep the vehicle which is a lie because I haven't been able to speak to anyone at the company since the 26th. The phone goes directly to a busy signal the moment you call. Including myself I have heard of 3 other people having the same issues where lucky 7 is claiming the title was"lost" in the mail. I spoke to a person at the BMV and they said that there is no reason for the paperwork to go anywhere else for the registration

Warsaw location-…read more Customer service and honesty is basically non-existent. Would never recommend or go to this place again.

The worst experience I have ever had with any customer based business. Bought a 2013 Ford Escape…read moreTitanium. 10 days later Check Engine comes on. I call them. They say it's a two week wait for their service shop to look at it. Even though I paid $2400 for a warranty to cover everything. Two days later the car has a catastrophic engine failure. I have to tow it twice to get it to them. They literally take some parts off and put them back on and reset the Check Engine and tell me it's fixed. Two miles down the road I get gas. It takes 11 tries to start it. Two days later Check Engine is back on. I take it in that Monday. They give me a crappy loaner and not a rental car as my warranty garauntees. Wed they say it's fixed again. This time it doesn't make it 3 miles and has another engine failure. So, that's three tows in five weeks for a new car. They call me back after two days (again they gave me the same crappy loaner and this time it's on empty when I get it) and say Ford recalled this model and year for this exact problem. So, now Ford has it. I was told it would be done by Tues April 7, 2015. It is now Thurs. They have made no contact with me. I went in and met with the manager and he could not have been less empathetic. All excuses and it's not our fault. Never said he was sorry my family and I were stranded in the worst part of Fort Wayne at night for two hours waiting on the first tow. Not sorry that he has not honored the warranty in the least. Not sorry the second time it went dead I was stuck in rush hour traffic. He honestly could care less. He has my money so why should he care huh? They love to talk about how they are members of the Chamber and BBB and sponsor little league. So, that makes you a decent human being? No, it doesn't. You have dozens of places you can go. Avoid this one. Great during the signing process and terrible on the back end.