!!!WARNING!!My son called and asked if they ran free diagnostics. Jeff said yes. Bring it in any…read moretime 9-5. We brought it in immediately and he said it would be about an hr until we picked it up. After over an hour we called to see if they were finished. They had. Failed to inform us. Went to pick up the car; and they charged my son $120 for the "free" diagnostic and took the liberty without any permission to clean the engine. And charge $10.50 for cleaner and $98 for labor... crooks!! I do not recommend coming here! Highly unprofessional thieves!!! Steer clear!!

From the owner: Japanese and domestic from the 50's to the present. Offering the love and care your car & truck…read moredeserves. With over 30 years of experience in the auto repair industry, you can rest easy knowing that your car, truck, SUV or van is in the hands of a highly trained staff of mechanics. Our work ethic and integrity help set us apart from many other auto body shops, and we take pride in diagnosing and fixing your car problems quickly! No need to worry with return visits as we service your vehicle right the first time, saving you extra time and money. Specializing in: oil changes auto repair and engine brake repair engine diagnostics We will get you back on the road in no time flat! Call us today.

I used to take my car somewhere else, but I started going to them last year, and I have nothing but…read moregreat things to say. They provide excellent service, are always attentive, listen to me, and try to understand what I mean even though I know nothing about cars! My explanations are usually, "My car makes a sound like ahahahshs," and somehow they always figure it out and find the solution.

From the moment I called for an estimate until the final quality control check, the entire…read moreexperience was outstanding. The team was professional, honest, and kept me informed. They took the time to explain everything clearly, provided a fair estimate with no surprises, and completed the work with exceptional attention to detail.

Honest, fair priced and high quality auto repair. Save yourself some money. Don't take your car to…read morethe dealership and pay some crazy high rates to have your car serviced. Pete's can do anything a dealership can do only better and for less money. I have been taking my cars to Petes for almost 5 years and I've never had anything but a great experience there. Paying for car repair is never fun but if you are going to pay someone then you want to know it's done right and you paid a fair price. Pete's is a business you can trust.

They always take good care of our needs. They are honest and do the work that is needed. They never…read moreadd anything extra or try to do unnecessary things. I like this place a lot and have been utilizing them for a very long time.

OMG the service here was amazing! I called for a routine checkup last minute and they scheduled me…read morefor the next day. They were not only friendly but in the 45 mins I was there managed to give me a pdf with pictures and videos of my vehicle color coded in green, yellow, and red. Green being good to go, yellow being problems needed to be look at in the near future, and red being problems that needed to be addressed right now. All with explanations and questions further answered by the manager who explained it to me well esp for someone with no car knowledge. The manager was really upfront with me telling the costs of those repairs and if I was looking to buy a new car it might be cheaper to get a new one. I've had mine for 11 years that's been on multiple cross country road trips and I was not responsible enough to do good maintenance on it. It really made me trust them. I did not feel like I was getting hustled whatsoever which is something I'm sure everyone fears going into the auto shop. Not to mention they were dog friendly, had free coffee, and a record player with various records available for you to play. I got my vehicle within the hour. They gave me a new air freshener, thank you card with a company pen / business card inside, and they included a keychain with a punch card for a reward after some visits. Like wow! You can't ask for more.

We fixed the A/C last year of one car and now we take both our cars to Lucky's for maintenance…read more Owner and staff are honest and reliable, and they do not overcharge, seriously! We'll not take our cars to any other shops!

Warning to Tesla Owners: In October, we brought our 2018 Tesla 3 in after hitting a deer and…read morebreaking the coolant system based on a Google search of certified Tesla repair shops in Whatcom County. They diagnosed the broken coolant tubes, repaired the exposed tubes and the car would not re-charge. At this point they advised us that it would need a new battery and they would advise making an insurance claim to total the vehicle. 2 months later, we were denied our claim as Rods is not a certified Tesla shop based on both the insurance company and Tesla's own recommendations. We moved the car to another certified shop in town who will not diagnose since Rod's looked at it first and they won't take the liability. In the meantime, Rods charged our insurance company for storage fees while we, not them, battled with insurance and Tesla. We are left storing the vehicle at our home while we try to find a shop willing to diagnose our vehicle and paying for a replacement vehicle out of pocket. Do not trust this company with your EV under any circumstances. We will be contacting the better business bureau as well.

Back at Rod's with my new (now at 30k mile) vehicle. This was our first visit with this vehicle…read moreaway from the dealer. So glad we brought it in NOW as we are still under warranty. Rod's found an oil leak. They actually take pictures as they are working in the vehicle so they can educate the customer. There is a video on their website and I learned that this is a family business based on HONESTY. That speaks volumes to me. They reviewed the items that the dealer completed at 30k but also recommended an additional item (something that will prevent possible future issues). Easy drop off/pick up before/after hours. Nice waiting room with snacks. Convenient location. We didn't need one but apparently they have loaner vehicles. One thing I really like is that Brittany made us feel like they will be supportive if we have any issues when we go Back to the dealer for the warranty repair issue. Very pleased with this experience!

Service was made so easy . The quality work was great plus.... I will always be there customer.read more

Found a car I was interested in over the weekend. Called on Monday morning and they were able to…read moreget it in for a pre purchase inspection right away for a good price! The customer service was amazing and they did everything over the phone. They checked it out really well and explained any issues like I was five without condescension so I understood what i was getting and I trust their assessment completely. I'm super happy with the car. 10/10 recommend

I called AR to get an estimate for car repairs and I was very happy with the quick response and…read morekind, understandings voice on the phone. They gave me not only a thorough estimate just from pictures I sent but a fair estimate of costs that beat all their competition. I am waiting on funds to actually get the work done but will definitely use them to complete my repair. I'll be sure to post the outcome but great job so far! Thanks

This company made an earlier appointment for me, analyzed my car and fixed my problems in a very…read moreshort amount of time. I am more than pleased with the turnaround time, on the work that was performed by Alex and his team. I would recommend this company to anyone and I will come back if I need any other work. I was very fortunate to find such a good provider, and I appreciate what they have done for us.

Well, after I typed out my review realize this was the wrong business…read more I've never used this but have passed by them countless times so here's a good review, they're always busy!

My girlfriend has been going here the whole time she has had her car (4-5 years). First it was…read moregreat and she hasn't had any problems but the past 2 years every time she has had her car worked on here there have been problems. She had her head gaskets replaced and somehow there were bolts that got left inside of the exhaust that caused a loud rattle and she had to pay to fix it (this will be a reoccurring theme). Then she had a radiator leak and had to have that replaced. When they replaced it they also changed her tire pressure sensors without asking her and made her pay for them. She recently had her upper radiator hose pop off (after the radiator was replaced) so she took it back to get fixed and they said the radiator was broken again and made her pay for a whole new one. When they replaced it a second time she had some lights out. So they changed all of the lights without asking again. They then made her pay for them. And the cherry on top, last weekend we went on a road trip to Oregon and drove her car. On the way back the same upper radiator hose popped off and we had to pull over and were stuck in Oregon 9 hours away from home. After getting it towed to a nearby shop we were told that the hose clamps for the radiator hose were one time use clamps and have never been changed. That was what the problem was the first time it happened. They didn't replace the coolant hose clamps when they replaced the radiator the first time and since they are one time use clamps they eventually failed and even after we took it to them again they failed to see the problem. I will never be taking any of my vehicles here again. And I will also be informing everyone I know to never take their vehicles here.