Termite inspection. Technician arrived on time and performed thorough inspection. Found no evidence of termites but advised me on areas to be cautious . read more

Since another company bought Pioneer Pest the prices went much higher and they no longer notified me when it was time for spring or fall treatment. Service is not nearly as good as when Steve Bickel owned company. read more

I called yesterday and Pioneer was out the next day to take care of my ant invasion. The service is the best I have ever had with any pest control company and they are very flexible to deal with. I've found them very reasonable in terms of price, a great value. They are a first rate company and I highly recommend them. read more

One day my husband came home and our bathroom was FILLED with huge, mostly winged, black ants. He killed what seemed like 100. They kept coming and we sprayed, and yet again, they kept coming. We needed a pest management company STAT. I Yelped and Googled and Facebooked to get recommendations. I was looking for a local company with good reviews. Kirkwood is close to us and I bookmarked Pioneer, and then a friend on Facebook said he had used them for years. I called first thing in the morning. They called me back within a few hours. We scheduled an appointment for the next day. I was at work but my husband could come home so he met Pioneer. He was impressed by the whole experience and the thoroughness of the guy who came. He looked all over for a carpenter ant nest. Couldn't find one, either in the house or outside. They sprayed some sort of gel in possible places that they could have come in and where we thought they were coming from in the house. Since then, the problem improved hugely! I think we've had 2 ants in the 2+ weeks since this happened. We definitely will use them if needed for future creepy crawly issues. read more

We have used Pioneer Pest for mosquito control for two summers. It is amazing!! We don't have any mosquitoes or gnats, and very few flys, it is just an awesome service. We also had them spray the inside/outside of our house for general pest control and it seems to last longer than other pest companies. We only have them out once a year and we are pest free. Great customer service. It is a small company that is doing an amazing job. read more

So now weeks later, Pioneer called to ask if I want them to put me back on the schedule. Excuse me??? Yellowjackets in the bedroom is a serious problem requiring immediate action, not just a side job when you have nothing else to do. read more

Great company. Affordable and effective. They don't try and talk you into services you don't need, just enough to get the job done. They're my guys. read more

PPM is great! The customer service on the phone is excellent. Sammy who came to our house was awesome -- he explained everything very thoroughly and I actually enjoyed learning about mice from him! Their fees are reasonable as well. read more

Pioneer Pest Management did a GREAT job helping me with a rodent that had gotten into my garage. They came ASAP and handled the job professionally, carefully and with a friendly attitude. I would definitely recommend using them to anyone with a pest issue and I will certainly call them again if I have another pest issue in the future. read more

These guys got back to me quickly which I appreciate because my past experience has been that I had to wait for a return phone call or I had companies that didn't even call me back. Another awesome point .. We were able to schedule our appointment quickly vs. waiting another week. I'm scared of all spiders and they were starting to get bad, so I appreciated not having to live with these creatures for another week. When the tech arrived, ( I was actually a few minutes late) he brought me a couple of Koozies, asked questions and was very thorough and not once tried to upsell me or put me in a long term maintenance contract. The best part was the price. Very reasonable! read more

We had an ant problem when it started to warm up. We called and they sent someone out pretty quick. The guy that came out was very nice and very informative. He quickly found out where the ants had their homes outside the house and showed us all the spots. We have an infant and I was nervous about anything being sprayed in the house. They never even came in the house! Everything was taken care of outside. After a couple days we had little to ants and weeks later, not a single ant! I would definitely recommend them and would use again if we had any problems! read more

Gerald from Pioneer Pest Management just came out this morning to do an inspection and first treatment for mice. We have a somewhat significant problem and I am totally icked-out by them!! Like, high anxiety. He was very professional, thorough, and kind, and took time to look in ALL of the places mice might be. He pointed out some places to seal up and set up 4 different types of trap/poison to quell the problem as quickly as possible, as well as explaining where the mice were and showing us every step of the way. I hate having to kill cute little mice but they are ruining our insulation and kitchen and keeping me from sleeping! He also is coming back out for a free follow up in a week or so. The initial service and inspection was only $125, as opposed to a quote of $300 for initial treatment alone that we received from a larger local pest control agency. Highly recommend!! Nice guy. read more

We had pioneer pest spray our apartment and $54 dollars was stolen out of a jar in our kitchen area. We reported the incident to them but nothing happened and we were not reimbursed for the stolen money. They simply denied they did it. No one else came into our apartment after they sprayed, so where else would the money go?? I would not trust this company. read more

We have used Pioneer Pest for several months now. We live in an older home with many cracks and crevices. A simple 20 minute spray every 3 months and we have only ever seen 1 or 2 bugs in the house in the past 6 months. Very affordable compared to the bigger outfits. We will continue to use Pioneer Pest. read more

This company must water down there pesticide because Stinkbugs came back the next night, after they sprayed , I called and they came back to spray outside and 2 days later bugs came back and tonight a bug is walking on TV, I better get up a kill it Good job Pioneer read more

I had a great experience with Pioneer. Arrived on time, was thorough and informative about local pest issues and things to look out for. I also appreciated the offer for a return visit on a yellow jacket issue and the recent checking in message I received for follow up to that problem. Will recommend to friends. read more

I've used Pioneer Pest for years. Their products work and I get sprayed twice a year. Jeannie is always helpful with scheduling and Is so nice. I've had Gerald and Sammy as technicians and they are friendly, considerate, and thorough. Can't ask for more!! read more

Our house was was infested by these gigantic black water bugs. They were able to send someone out almost immediately. The person they sent wasn't creepy. It took him less than 20 minutes, and we never saw those bugs again. All at a fraction of the cost of the other companies that I had called. read more

Like everyone, we get ants in our yard. Occasionally, they find a way into the house and try to set up shop in force. One phone call, a prompt visit and a very reasonable fee later, the ants are gone for at least the next year. This particular visit was the third in the four years we've been living here. Don't know what more you'd want in a pest control company. read more

These guys are amazing. When it comes to pest control, you need immediate attention and this is what these guys do. I'll never use another pest control again. Thanks for all your hard work. read more

My experience with Pioneer Pest Management was above excellent. After one visit, I was sold, and have given them my quarterly business to keep the bugs out of my house. After my experience, I felt compelled to tell everyone I know about them; my parents, friends, neighbors, etc., because I care about those people and i know that PPM will take good care of them! Thanks!! read more

I'd rather not give them even one star. We had a large snake in our crawl space that they said they could take care of. We had to wait several days and when somebody finally came out it was a serviceman who said he knew nothing about snakes and a new receptionist sent out the wrong guy. We said we'd pay him if he just looked into the crawl space to tell us what was there. He called the office and they told him not to. Tried to rescedule but they said we'd have to wait about 1 1/2 weeks. About a week later somebody called to "confirm" we didn't need them anymore. I don't know where she got that idea but I agreed as I was tired of waiting for them. Of course this entire time we put off calling anybody else. Then, today we received a bill for $75.00. read more

They were great! They called on their way in and even arrived early!! Both guys were knowledgeable, friendly and fast. They gave me very helpful tips to keep the bugs at bay and did not pressure me at all. As silly as it may sound I have been taken for a ride by a few other companies over the last several years being a young female homeowner and this company really strived to educate me on their system, products and processes. I will be calling them back to spray my home and rental property. Thank you Pioneer!! read more

We had pioneer pest out at our house four or five times this year (bug and rodent problems in our new home) and Sammy has always done a wonderful job. We were promptly scheduled and all bug problems were resolved for as long as the spray lasted. Sammy did a GREAT job with the mouse issue and remembered all the rodent hot spots months later when just doing a quick check. Pioneer has been consistently on time with appointments and effective with all of our pest problems. read more

I recently moved into a rental home and discovered a backyard infested with mayflies. I saw a sign in the yard of one of my neighbors and decided to give Pioneer Pest Management a call. I spoke to Tommy and told him about the problem I had, and he immediately knew exactly how to treat it and said he'd take care of it right away. Little did I know right away meant literally that same afternoon. I came home from work that day and the mayflies were completely gone. I don't usually take the time to write reviews, but that kind of service and quick response deserves to be recognized. These guys totally blew me away. I will definitely call Pioneer the next time I have another insect problem. Can't recommend them enough. Thank you! read more

We scheduled a pest service prior to moving into our new house and a technician came out and treated the entire house. When I have previously had pest treatments (by different companies), there is an initial minor influx of insects but we would quickly find multiple dead insects or very slow moving live ones - this was my expectation for our current house, as well. After two weeks, we still had significant issues with ants in two of our second floor bedrooms and spiders in an additional second floor bedroom (i.e. for every one dead ant, we would find 2-3 live ones). When I called on a Monday to see if I could get a re-spray, I was scheduled for that Friday at 3. At this point, I was mildly upset, as I paid close to $100 for a service that didn't work, and I had to stay home again for them to come back; however, I do understand that these things happen and I was pleased that I had chosen a company willing to come back and fix the situation. However, 3.00 on Friday comes and goes without any technician showing up. At 3.30, I call the office and leave a message describing the situation. Almost immediately after hanging up, I get a text message from Ashley saying that I had no appointment in the system and all technicians were busy for the remainder of the day. She scheduled me (via text) for an appointment Saturday morning at 9.00. Luckily, the technician arrived on time and re-sprayed the rooms for no extra charge and we have not had an issue since. Overall, the pest service was less than adequate, especially for close to $100. But I was incredibly disappointed with the office staff - communicating via text with the client is acceptable in certain situations, but I thought it was incredibly unprofessional to seemingly screen calls and then respond via text with an obviously unhappy customer. I'll be continuing my search for a pest control provider in the St. Louis area. read more

I agree with another reviewer. One visit and I have asked them to contact me quarterly. They don't lock you into a contract which I think speaks to their service and commitment to satisfaction. read more

Very professional, attention to detail, listens to the customer and no hard sell! Steve came by today for our first treatment and I was really impressed! read more

I have never had issues with pests before, but I am new to the St. Louis area. I had some HUGE spiders in my house and in my garage...and the store stuff just wasn't taking car of the problem. I called Pioneer and they sent Ted out. He did a great job of treating the problem and explaining what he was doing. He answered all my questions and even did a walk around with me to show me where pests could be getting into my house. So spraying is doing its job. Thanks, and keep up the good work. read more

Great customer service and response time, and thorough work. On one occasion, when they couldn't solve my problem right away, they didn't even charge me, despite making a lengthy visit. I have recommended them to several friends and will continue to do so. read more