I was mislead badly by these people and drove 3 hours 1 way to buy a truck. They used old pictures…read morein the ad. They did not mention anything about the truck being in an accident until I ran my own carfax report. They admitted after I brought it up that their company had actually been involved in the accident! So they intentionally withheld that information which is bad business. After taking half a day off work and driving three hours to get the truck I was blown away at the poor condition the truck was actually in. The rockers,cab corners and bed were rusted out. The frame was completely rusted out it was a hot mess. Also there was damage on the front bumper from the accident and major damage to the drivers door where it looks like it was pried open. We had two days of communication prior to me driving out where I asked for as many details as I could and they chose to lie and say it was a solid truck. Disgusted with the way these people do "business". I would not recommend them to my worst enemy. They are obviously dishonest and will try their hardest to hide anything they can about the pos vehicles they are trying to sell.

I started coming here when I moved to Greenville in 2018 to service my 2018 Ford. I almost always…read moreuse the Quick Lane services but have used the regular service department as well. Over the last three years, I have never interacted with a rude team member. From the front desk to the techs to sales and shuttle everyone is always providing a five-star experience. The service is always prompt and with a smile. They don't make unnecessary recommendations and operate with integrity. I typically drop it off in the morning before work and pick it up afterwards. I have never had an issue with my vehicle not being ready. Over the years I've interacted most with Tyler in the Quick Lane and his service never disappoints. He always makes it a great experience. I highly recommend this dealership for service and all your other Ford needs.

We purchased a 2024 Ford Edge Titanium a few days ago. After searching the internet and speaking…read morewith Shane Maness, he put us in contact with Hastings Ford. We couldn't have been more pleased with our Sales Associate, Jy'Quez Edward and Kenny FarFour our Finance Manager. We felt everyone did on outstanding job. It was well worth our 8 hour round trip drive. Thank you guys.

Do not go to this place. They do not know what they are doing. Took my Mercedes in for a…read moretemperature gauge problem. After having the car for almost a week, I picked it up drove about 2 miles and the gauge did the exact same thing. They absolutely guess at what they are fixing. It was a simple fix and they couldn't figure it out. Their waiting area and shop is a disgusting mess

I took a used car I was considering purchasing here for a pre-purchase inspection. They told me…read moreeverything looked good with the car and I paid around 100 bucks for them to look it over. 3 months later I realize I have been driving around with a missing lug nut on each wheel. This is very unsafe, a quick google search will show that a missing lug nut causes pressure on the other lug nut which causes them to loosen and the tire can fall off. This is something that should have been caught in the pre-purchase inspection and I'm wondering how good they even looked at the vehicle since they didn't catch this. This oversight could have killed me or my child.

Got a vehicle with them when everyone else turned me down. Clean low mile kia soul. Smooth process…read moreall the way thru

muy buen servicio y los mejores precios del mercado. cuentan…read morecon todas las marcas y modelos para la comodidad del cliente

Customer service. Doug Henry does not do trade in because they do not want to do paperwork to…read moreacquire titles from bank or DMV. I walked in and told them how much money I had down which was over $3K they asked for double the amount because my credit wasn't good enough even though I had a 700 credit score. I left and traded my car into east Carolina Chrysler jeep dodge ram and they let me use my car as a downpayment. Was in and out of east Carolina dodge in less than 2 hours. DO NOT GO TO DOUG HENRY‼‼‼

On April 3rd of this year I purchased a Kia Forte for my Mother from the Greenville dealership. It…read morewas the absolute worst experience I've ever had at a car dealership I bought the car outright and gave the manager a envelope with a large sum of money in it and he complained about having to count it then when we were in his office taking care of the paperwork he mess up the t tag and just wrote over his mistake (see attached pic) then we didn't have the car for a day and I had to change the battery in the key fob then we had to go back the next day because they forgot to have my Mother sign some paperwork.. then my mother went down to pick up the owners card and got stopped by the police because the t tag looked like it was changed when my Mother went in and told the Manager about being stopped by the police he ask if she got a ticket and when she told him no he ask what do you want me to do about it she nothing and told him she wouldn't recommend Doug Henry to anyone he then proceeded follow her out and he became irate and told her that nobody would want to sell her a car and the told her to get thr F off his property and she told told him to get out of her face and he use the f bomb again. When my Mother got home she called Doug Henry in Kinston she spoke with Melissa and was told tha she would get back to her in a day or two of course that didn't happen Long story short if your thinking of buying a vehicle from Doug Henry in Greenville DON'T