We have vacationed in Pirates Cove for over 10 years. This community is awesome for family vacations. Centrally located, water views from everywhere in the house we rent, activities for all ages and the neighborhoods are beautifully maintained. Pirates Cove Realty has always been very accommodating if something needs fixed or corrected. We will be back next year. read more

In August 2018 we planned our 3rd stay with Pirate's Cove in Manteo, NC. We arrived in Manteo to beautiful weather and upon check- in we were asked to hold in the office while an inspector confirmed our unit was clean and ready. Once we got to our 3rd floor room we found the sand that we expected to find at the beach, all over the floor (keep in mind this is not an ocean front facility). Our crawling 15 month old was on the floor less than 5 minutes and his hands and knees were covered in sand and dirt. This prompted us to sweep, which made it apparent the floors had not been cleaned even on a low standard. There were various crumbs on the tables and counters, indicating that they had not been thoroughly cleaned. At this point we contacted the front office to request a vacuum and mop, and they got us in contact with Ken Herman the Rental Coordinator. He promptly delivered the requested items as well as a bag of cleaning products that we were grateful to have. We spent several hours on our first day of vacation cleaning to mitigate the problem. They did offer to send cleaning staff out, however we feel that they failed the first time even with an inspector's approval, and felt more comfortable cleaning the unit ourselves. Less important than the filthy floors, but worthy of noting- there were ants on the counter, dishes were dirty, the rooms would not cool, the ceiling fan in the master was unusable due to an awful squeak, and there were countless other cleanliness issues. This made for a very uncomfortable stay of which we decided to check out of 4 days early. My family and I do not expect the newest and nicest of things, however we do expect a clean and sanitary environment. Furthermore this building is one of the older buildings in the complex, which is not equipped with fire sprinklers. Typically this is not a bother, however it concerns me when you have a multi story residential building that allows vehicles to park under the rooms, and only has one means of egress. The unit is only equipped with one smoke/ carbon monoxide detector which is on the ceiling just inside the front door. (NFPA 72 for many years states detectors should be placed in every sleep room as well as outside each sleep room.) With fire places in the units, the need for adequate smoke and carbon monoxide alarms are paramount especially when combined with the single means of egress, parking under the building and lack of sprinkler system. With Carbon monoxide being heavier than air, the entire room would have to fill with carbon monoxide to properly activate the detector which could be fatal if occupants are sleeping. (That is if the alarm is even heard in the master when the door is closed with tv or the squeaky ceiling fan on). This is just a side note that should be addressed by the property management to ensure the safety of their guests in the event of an emergency during their stay. Overall it seems they were more concerned about the fishing tournament that was taking place over the satisfaction of their guests. We had hoped to make the OBX and Pirate's Cove an annual vacation spot, but that doesn't seem to be the case. Fool me once, shame on you; fool me twice, shame on me. read more

We have stayed at 81 Ballast Point for the last 8 years to go on our annual fishing trip. The house is well maintained and clean. We know the house well at this point and have never had an issue. The marina facilities are excellent, the staff is very friendly and accommodating. The Tiki Bar is comfortable and very inviting. They serve bar type snacks and good drinks. The fishing charters are very good. We usually go out on the Sea Toy, Capt Bull Tolson is awesome, they are the best in the business we have found for off shore trips and the inshore experts are Captain Carl on the Fistful. We love the trip and have been everywhere from Mass to South Carolina. We are traveling down on May 26th for a week, hopefully the fish gods smile on us !!!! Fingers crossed !! read more

My wife called last Wednesday about renting a unit (V1114). We were given 10 days to decide as we needed to check on vacation from work. On Friday we received an email that the owners had rented it. We were never given any notice or first right to refusal. This is just wrong on both the rental office's part and the owners. We've been staying in the community for the past 3 years. Sorry to see that this is how they operate now. We will no longer be staying in this community. read more

Extremely disappointed in Pirate's Cove and their staff. We had more than one bad experience with their cleanliness of their rental condo units and the staff dropped the ball making accommodations to recitfy the issue. Don't let the outside ammenities fool you, the place where you and your family will lay your head during your vacation is unlikely to be sanitary. read more

Was just in Unit BV914. Pics on rental site show tv's and cable boxes, but when we arrived they didn't work. We called the office and they said they'd put in a work order. That night as we were getting ready for bed 2 cockroaches came running out of the bedroom (and we had found a dead one earlier out on the patio). We had to go out looking for bug spray at 11pm. The next morning we went to the office and were told they were "water bugs" - they were NOT - and they'd call in their exterminator but it was just how it was living near the water. We were told again they would look at the tv situation. Went out for our day and stopped on the way back to see if the exterminator had come. They "didn't think so" and didn't seem concerned; said the work order had been submitted. Only when I said we would not sleep another night in there with roaches did they call to confirm the exterminator had been to the unit. We complained more about the tv and then were told "there's supposed to be a roku in there" (funny that wasn't mentioned the prior 2 times we asked) and only then did the office person offer to come look at it. He was able to get us Youtube so we could look at videos, and said he'd be back with a roku but never showed up. And if you have TVs in your pictures THEY NEED TO WORK!!! Or there needs to be a huge disclaimer/warning. FYI, I just looked at the info and they've changed it to say you can only use it with our own netflix, etc. - we just checked out this morning and it did NOT say that yesterday!!! Also, the toilet paper holder in bathroom was broken off, the bathroom door wouldn't shut all the way and the toilet was not level - felt like you're sitting at a big angle. Definitely will NOT spend my money at ANY Pirates Cove Realty properties again. I get that things happen, but act like you care about screwing up people's vacations. read more

Stayed in pirates cove this past week on vacation. The billfish tournament was going on so the area was very busy. The amenities include pools with activities, grills, sand volleyball, docks for fishing, a marina, bars and restaurants. The food and drink were great at the restaurant too. Check out pirates cove for upcoming rentals and purchases! read more

Huge Disappointment. Although they have a great location in the outer banks, we stayed at Shallowbag Bay Club. Upon check-in, the unit was dirty and my wife found a cut toenail inside the sofa along with clumps of dog hair. We then found a cockroach in my daughters room. That was enough for me! The staff is extremely unresponsive and look like deer in the headlights when you bring up a problem. They do not have the ability to resolve the issues, they can only "call the owner." The televisions in my particular unit are from 1990 and they still use VHS tapes. The televisions are all broken and do not work half the time. Never use this company and NEVER stay in Shallowbag Bay Club #202! read more

We love Pirate's Cove! It's beautiful and peaceful with a family friendly atmosphere. My only complaint is the security staff being rude to children at the pool. They look like salty pirates which is kind of funny. read more

Found this place by accident. We were looking for a place in OBX where we could be close to the beach but have our 21' boat with us but that's hard to find given the shallow waters of the area. Happened upon Pirates Cove and the agent assisted us with reserving a 2 BR condo with a boat slip right outside our door. We absolutely loved it! My teenage boys loved being on the water and only across the bridge to the beach. We were close to everything. The waterfront town of Manteo is adorable, we spent half a day exploring it. The boys voted this amongst our top 3 vacations of all time. We will be back!! read more

Worst place I ever stayed. Every morning at 7:am I got to wake up to the sounds of mowers and weed wackers. The people that worked at the guard shack while we stayed there looked drunk and never waived. Our first day there we called the front office and spoke to a girl to find out if it were okay to park somewhere and her response was... yes, but later our car was towed because she was wrong. read more

Booked a place for a fishing / charter trip out of Pirates Cove Marina. Captain called two days prior and said that the weather and seas were not going to cooperate. Contacted Pirates Cove Realty and explained that per the captain, we could not go out fishing due to the weather. They said that we cannot cancel our reservation or receive any kind of a refund since the money had already been transferred to the owner. That's a terrible policy and procedure and a sure way to guarantee that you will never have repeat customers. I've stayed there dozens of times before this last episode and will never book there again and will also never refer anyone there again. I will charter out of there again but will definitely seek alternative lodging. read more

Wonderful staff and amenities. Our unit had lovely decorations, a beautiful view and exactly what you needed for a week at the resort/beach. The staff was extremely responsive when we had a small problem with our HVAC system. Restaurant fabulous, too!! They take care of this place.. read more

Another HUGE disappointment. I received a call from the rental office while driving down. They said, sorry, but there is an issue with the elevator. We've called the vendor, but want you to be prepared in case they can't fix it. We rented this unit with an elevator so our mother-in-law could join us. Strike One! When we check in, the Air Conditioning on the top floor doesn't work. It's 82 degrees in the house, so we call the realty office. They said someone just stayed there and didn't say anything, and they'll send someone out and also call the vendor. 2 hours later someone shows up, resets the breakers and confirms it's not working. Strike Two! He says, I'll get you some window units in case we can't get anyone to fix it tonight. Another 2 hours later he returns with window units and it does cool down enough to make it at least bearable. He also informed us the elevator had been fixed, and could be used. I get in to make sure it works and get stuck between floors. Damn thing doesn't work! Strike Three! The maintenance person tells us he has a crew out "tomorrow", which is Labor Day to work on some items in and around the house. Come on now, we're paying good money for a rental, and your sending out a "crew of people" to make repairs and clean the house, while we're staying in it!?!? Nails sticking up in all the decks and stairs outside The only outside light that worked was on the back porch Light bulbs out throughout the house Roaches and crickets, both dead and alive, all over the basement. This place hadn't been cleaned in months. Spiders and spiderwebs in just about every room indoors Ants invading the kitchen counters Kitchen faucet leaks Bikes that are advertised in ad for the house have flat dry rotted tires, covered in dirt and cobwebs. They haven't been used, moved or cleaned in months, of not years. Gas for the grill was empty. The list goes on and on and on. We made a list of items, and when it was brought to the attention of the the "Rental Coordinator", he said "ask for me personally next time and I'll see if I can get you a small discount on your next stay. I can't promise you, but I'll try". Seriously? On our next stay? Not even an apology! We've recommended Pirates Cove to a lot of friends in the past, but you can be assured that we won't be doing that in the future. read more