Their home "One of these Nights" has appliances which don't function and a water heater which is…read moreworthless. When the house is at capacity, parking is difficult at best and requires moving cars so some can get out of the driveway. We have been renting for years and have been very disappointed this year.

We stayed in the four winds #2. What a great place! It had two bedrooms and a bath. The place was…read morevery clean, this is the most important to me. They call it the surfers shack because of the decor which is adorable. It has easy access to the beach, a small fenced in yard for a small pet. We bought the starter amenity pack which we originally thought was pricey, but we're very grateful for when we got there. We arrived in the pouring rain very late at night, so the starter pack kept us from having to unload everything when we got there. The screened in porch is just right to just sit and gab during the evening. The outdoor shower helped keep the inside from becoming too sandy. If I ever go that way again, I would want to stay again. The only thing I would mention is that the address on the cottage will not show up on the GPS. It needs to read S. Old Oregon trail and it will lead you right to it. Close to shopping and activities.

We stayed in their small one bedroom cottage called Peppers Cottage. It was perfect for the two of…read moreus and our dog. It felt like home. We enjoyed the closed in patio and grill provided for us. Our favorite part was the short walk to the dog friendly beach that we spent our days on being beach bums. Harriet was very nice and extremely accommodating. We arrived early and she had no problem letting us check in an hour early. We were very pleased that they provided us with 2 beach chairs and an umbrella for an additional cost. We also had them provide our linens and that was extremely convenient. We also purchased their amenities package but wouldn't do it next time. We had to go out and get more toilet paper and paper towels shortly after arriving. We will definitely stay with Rentals on the Ocean next time we visit OBX!

We had a wonderful stay in the Nags Head/Kitty Hawk area. The home we stayed in was well stocked…read moreand everything was as described. Communication was quick and our needs were met efficiently and thoroughly. Based on the area we stayed in, the value of the home was met as we were near everything we could have asked for. I would recommend Village Realty to anyone looking for an unforgettable OBX trip with your family.

The home was beautiful and only steps away from the beach! The property was well kept. I would urge…read morethe realty group to leave more necessities (toilet paper, dish washer detergent, paper towels, etc), but other than that my family had a wonderful time!

Filthy, Unsafe, and Insulting Response - Do NOT Stay Here!…read more I have stayed in many places over the years, and this was by far the most disgusting and poorly managed property I've ever experienced. This place should not be advertised at the rate I paid -- it felt like a $50-a-night roadside dump, not a $200+ vacation rental. Here's what I encountered: * Black mold in the bathroom and even on the doors, a clear health hazard. * Thick layers of dust coating the ceiling fans, window ledges, and even the walls -- clearly no one has cleaned this property in ages. * Lamps literally falling apart. * The entire room smelled musty and damp, making it feel unclean and unsafe. * Trash scattered throughout the backyard, including a dirty diaper just left behind. * To make matters worse, there was an animal scratching inside the walls at night, making it impossible to sleep. When I reported these issues to KEES Vacations management, they only offered a pathetic $30 "goodwill" refund, which is beyond insulting given the condition of this property and the amount I paid. It's clear they have zero concern for guest safety, cleanliness, or satisfaction. This property is completely unkempt and neglected. I will never stay at a KEES property again, and I strongly urge others to stay far away. There are plenty of clean, well-managed places to stay -- don't risk your vacation, your health, or your sanity here. Bottom line: * This place is a health hazard. * KEES management is dismissive. * Absolutely not worth the money. Do yourself a favor: DO NOT STAY HERE.

if I could give this place negative stars I would. It's self check in like an Airbnb, which I…read morethought was cool... until we needed literally anything at all... The room had a musty smell that *immediately* began to bother my allergies, its by the beach so I figured it was just hard to keep completely dry. You get limited resources, 3 small, sad pillows, no extra blankets, 1 towel per guest, and no place to get water (except the shower or bathroom sink and just... no.) or ice even in the entry area and hall. The bathroom door didn't latch, much less lock and even if you held it closed there was a 2in peep hole where the latch *used* to be and the wood is worn down. We're married, c'est la vie. The toilet did *not* want to flush but if you held it a while it finally would. There was no hook for the hand towel they provided so we draped it across the back of the sink- not ideal. Still, the room seemed nice enough at first.. until we tried to shower. It had a jacuzzi tub that we were excited to try and now will fuel my germaphobia and nightmares for years to come. The shower walls had someone else's hair on them, an indication that they had not been cleaned. We were sore from the drive and the tub looked clean enough, even though the walls were gross, we planned to shower after anyway. To start, it was broken, if you pressed the button the bubbles would start but as soon as you took your finger off the button, it stopped. We rigged it with our keys to get it going. When the vents started, the water began to make *actual* bubbles... we had not used soap yet. Then, to our everlasting horror, when the bubbles burst against the tub wall, a greenish brown scum spread across them. I about vomited so we quickly tried to drain the tub (we had to pry the plug out because it didn't have a handle or anything). The dispensers for both the soap and shampoo were empty. They didn't even spurt a tiny bit out so they have probably been empty for quite some time. We had checked this ahead of time, thankfully, and borrowed some from travel companions in another room (they, too, were almost out. So, we had a coffee cup with *maybe* two quarter sized squirts of soap- once I added hand soap to the mix?). We always bring soap but it was only one night and hotels always provide it, right? Once we had scrubbed the top layers of our skin off, we climbed into a creaky and *very* uncomfortable bed. The shade on the window beside the bed would not go down further than halfway and the curtains were this so they did not block the lights from the street. The AC is above the closet so there is no way to cover the light it produces which was an impressive amount (at this point, just about anything would have annoyed me, so...), this meant that there were bright lights on either side of us. The toilet periodically made loud running water noises even though no one was using it. This, too, made sleep difficult. Hands down, the *worst* hotel experience of my entire life. I created a yelp account for the sole purpose of warning all potential guests away. TLDR: Please, SPARE YOURSELF. Rent some place else.

Terrible customer service - they will pick and choose who they feel should receive early check in…read morefor free or with a fee. After many years of this we will find a new house managed by a different company.

Stan White (SW) realty manages this home but used VRBO to post. Rented vaca home arrival 6/10/23…read more Received text from SW after check in that washer broken. (Why they waited until after check in is a mystery ). They stated (after I pressed what we were to do) that Maybe fixed in couple days. But then No repair and no communication regarding if it would ever be fixed. It wasn't. Of course none of the occupants of this big home had enuf clothes. Time spent at Laundromat instead the beach. Also evening of check-in no linens. No one at rental office answering phones including linen service. Spent the night at Walmart spending $$ on linens. Of yeah - stopped up toilet too (but that was fixed next day). All week I heard "you'll be compensated " - per KC of SW. But once u check out nothing! Ghosted. Update: SW refunded the money spent w linens plus little for "the inconvenience " a week after check out. No notification but found in review of bank account. Warning- this house rented via VRBO so read carefully. VRBO will list Stan White as management company. I've reported to VRBO. Also Placing my review In VRBO house review comments. I wish I had seen all these reviews in Yelp before I reserved! At the time I selected this home there were no reviews in VRBO.

We have vacationed in Pirates Cove for over 10 years. This community is awesome for family…read morevacations. Centrally located, water views from everywhere in the house we rent, activities for all ages and the neighborhoods are beautifully maintained. Pirates Cove Realty has always been very accommodating if something needs fixed or corrected. We will be back next year.

In August 2018 we planned our 3rd stay with Pirate's Cove in Manteo, NC. We arrived in Manteo to…read morebeautiful weather and upon check- in we were asked to hold in the office while an inspector confirmed our unit was clean and ready. Once we got to our 3rd floor room we found the sand that we expected to find at the beach, all over the floor (keep in mind this is not an ocean front facility). Our crawling 15 month old was on the floor less than 5 minutes and his hands and knees were covered in sand and dirt. This prompted us to sweep, which made it apparent the floors had not been cleaned even on a low standard. There were various crumbs on the tables and counters, indicating that they had not been thoroughly cleaned. At this point we contacted the front office to request a vacuum and mop, and they got us in contact with Ken Herman the Rental Coordinator. He promptly delivered the requested items as well as a bag of cleaning products that we were grateful to have. We spent several hours on our first day of vacation cleaning to mitigate the problem. They did offer to send cleaning staff out, however we feel that they failed the first time even with an inspector's approval, and felt more comfortable cleaning the unit ourselves. Less important than the filthy floors, but worthy of noting- there were ants on the counter, dishes were dirty, the rooms would not cool, the ceiling fan in the master was unusable due to an awful squeak, and there were countless other cleanliness issues. This made for a very uncomfortable stay of which we decided to check out of 4 days early. My family and I do not expect the newest and nicest of things, however we do expect a clean and sanitary environment. Furthermore this building is one of the older buildings in the complex, which is not equipped with fire sprinklers. Typically this is not a bother, however it concerns me when you have a multi story residential building that allows vehicles to park under the rooms, and only has one means of egress. The unit is only equipped with one smoke/ carbon monoxide detector which is on the ceiling just inside the front door. (NFPA 72 for many years states detectors should be placed in every sleep room as well as outside each sleep room.) With fire places in the units, the need for adequate smoke and carbon monoxide alarms are paramount especially when combined with the single means of egress, parking under the building and lack of sprinkler system. With Carbon monoxide being heavier than air, the entire room would have to fill with carbon monoxide to properly activate the detector which could be fatal if occupants are sleeping. (That is if the alarm is even heard in the master when the door is closed with tv or the squeaky ceiling fan on). This is just a side note that should be addressed by the property management to ensure the safety of their guests in the event of an emergency during their stay. Overall it seems they were more concerned about the fishing tournament that was taking place over the satisfaction of their guests. We had hoped to make the OBX and Pirate's Cove an annual vacation spot, but that doesn't seem to be the case. Fool me once, shame on you; fool me twice, shame on me.

I'm updating my review. I originally posted a lesser than stellar review, but at the end of the…read moreday, Seaside Vacations did the right thing and followed through with a reasonable resolution. The place we stayed was nice. It was great for a family and it was in reasonably good condition. For folks who are traveling via airplane, just be aware that the units aren't really stocked with anything. It's not super well advertised about this, but I did later find it in a subsection somewhere. No beach towels, a couple rolls of toilet paper, one trash bag, that was about it. So a bit of an inconvenience for a family flying in from across the country. So plan to bring everything you need to be self-sufficient. We did not have functioning internet or wifi for the week.

Bad experience I have been coming to the outer banks for…read moreyears; using Seaside was one of the worse decisions I have ever made. Had many issues with the property that I rented from a urine-stained bed to broken bed frames, ripped cushions on the outside furniture. The property, in my opinion was in no way the same condition as the pictures online. It was in no way worth the premium price I paid!! I arrived Monday and called Seaside to address the issues; I was told that they were too busy to call back. I finally got a call back on Thursday. I Sent pictures of the damage as I was asked to do, did not hear back! Sent several emails, no reply! DO NOT USE THIS COMPANY!!

My family and I rented a 4 bedroom condo at the sea-walk. 8/19-8/26 Amazing. We had an absolute…read moreblast. The acomodations were top-notch. Off the kitchen, there was a toilet in the same room as the furnace. For our hard-drinking bunch, this 1/8th of a bathroom was the most awesome placement in the world. Harris-Teeter and a liquor store within one mile. Sea walk is awesome.

As an annual OBX vacationer, we've stayed in a LOT of different houses, in many different areas…read more This is by far, the biggest one we've stayed in. I wouldn't call it the best, but it's VERY nice! I won't get into the specs like BRs and Baths, etc as you can see those in the listing. There is SO much room, that you can easily have 4 average sized families in the house without ever feeling like you're on top of anyone. Pool is great, tiki bar has sink and fridge, and is a great place to store beach snacks/drinks without lugging a cooler thru the sand, or having to make your way back up to the main house. In the garage is a full sized ice machine, like you would find in a restaurant. So you never need to buy ice. That alone probably saved us well over $200 of buying bagged ice. Only a few things we didn't like. There's a storm drain pipe just to the left of the beach access which they recommend staying 200' away from. There is PLENTY of beach there with no public beach access points tho, so it was never an issue for us. One of the main freezers in the kitchen didn't get cold enough to really deep freeze anything, but the one next to it was fine. They could really use a working can opener!! None of them worked very well, and we almost bought one just to get by. Minor issue until you really need to open the baked beans! And no grill!! We had to rent one for the week for like $60. Overall, it was AWESOME, and we will be looking to rent again next year!

Once we checked-in, Saturday, June 29 we were informed by the Waves Office of Resort Realty that…read morethe Vacation Home (Dolphin Watch - #7534 - Avon, NC) was unlocked due to the cleaning staff being unable to lock the front door. When we arrived at the house, no one in our party could figure out how to lock the front door; the deadbolt simply would not engage. We promptly called the office on Monday, July 1 and spoke with Jeanine to have maintenance come and check the door. That was not the only issue, as the Pool Lights (the underwater light as well as deck lights) were not working at this time. Jeanine advised that she would put a ticket in for maintenance to look at the front door and the pool company to check the pool lights. Tuesday, July 2 no one had come to address either issue. I called back again, and referenced the time, date, and who I spoke with, however NEITHER ticket was placed. I spoke with Angel and she put the ticket in ... again. Luckily, maintenance did show up later that day as I told Angel it was 3 days now that the house could not be locked. When the maintenance man showed up, he was very helpful and demonstrated how to use the door lock, where you have to lift up the handle to engage the 1st part, then turn the deadbolt. Who would know that? That should that be in the instructions for the house. Obviously, if the cleaning staff cannot lock the door, how would a family from out-of-town know? The pool maintenance showed up at some point on Wednesday, July 3 (4 days into our trip). He was also very friendly. The underwater light in the pool was out, so it needed replaced because it shorted the circuit (there was a taped switch by the pool lights, apparently so not to short the circuit). Basically, the underwater light was not replaced and that switch was taped as a quick-fix. Everything to this point should have been addressed prior to checking in for our week at this $5,600.00 rental home. A list of other smaller issues including, but not limited to: - The main sink faucet in the Kitchen was leaking (maintenance completely replaced the faucet, Friday July 5) - The small island sink in the Kitchen drained slowly (maintenance did not fix) - Filter in the hot tub was changed (maintenance completed with us, Wednesday July 3) - A credit card fee to place the reservation online ($45.00 I believe) - Other realty companies do not charge this. The house needed a more deep-cleaning. From the A/C filters being filthy, to black mold in the shower in the Master Bedroom on the 3rd floor (my partner and I scrubbed out with some leftover bleach; we didn't bother to ask maintenance do deal with it). The last issue arose when the A/C stopped working on the 2nd floor (all family bedrooms) on Thursday, July 4. We only noticed it after maintenance had come on Wednesday and changed our filters (they were dark grey with dust). We called maintenance, left a message on July 4 evening, then again on Friday, July 5 as an after-hours maintenance request. We still did not have A/C on the 2nd floor when we locked the house and left on Saturday Morning. This is a great shame; we have rented through several realty companies through our lives and Sun Realty may be the best, Resort Realty has been the worst. Maybe someone should do an undercover rental through Sun and see all that they are doing right. People come to OBX, oftentimes (such as our situation) splitting the cost of a beachfront home so that everyone can enjoy something special, luxurious, and relaxing. This trip was a constant battle of issues with the home and maintenance that should have be completed prior to a guest's check-in. There are too many realty companies to choose from in OBX and I would highly suggest reconsidering the rental if it happens to be through Resort Realty.

Resort Realty's housekeeping is abysmal. They can't consistently perform the basic housekeeping…read morefunction. They are supposed to inspect after cleaning the home. That's a joke. Ask them for the documented walkthrough inspection. I bet that they can't produce one. The rug in the living room had to be taken out of the house because it was filthy along with the chairs. The reviews on this site average less than 1.5. As they say, 'there's your sign'. Prices keep going up as service level go down. The only thing that gets their attention is a mass exodus of their renters.