The people in 124 unit is noisy and all these people and girls coming in and out all nightread more

I lived there for two years, during which they cycled through seven maintenance employees--yes,…read moreseven--and not one of them was ever consistently on the property. My work orders were routinely marked as completed, yet nothing was ever actually fixed. When I brought this up to the assistant manager, Patsy, she always acted surprised, as if she had no idea why the requests were closed without being addressed. At one point, I had multiple leaks in my living room ceiling. It took them three weeks just to patch the holes in the roof. Meanwhile, mold began to grow in several spots on the ceiling. I'm not claiming it was black mold, but it was definitely mold. I submitted several work orders about it, and each time Patsy and whoever was handling maintenance at the time would promise to bring in a contractor--but that never happened. I ended up living with that mold for over a year. And that's not even mentioning the roach infestation and the rats. Ask the other residents. They don't speak out for fear of eviction or non-renewal. They cannot find anything else affordable. Most residents stay silent because they simply can't afford to move anywhere else. It's heartbreaking. Shame on the management company and the owners for allowing people to live in such conditions--and for being dishonest about move-out costs. Shame on the owners and management company for making people live like that.

Sylvia working front office made my move to Regatta Bay so exceptional! I am telling everyone.read more

Unsafe Conditions & Ignored Health Emergency I have been a…read morepaying tenant at Regatta Bay, and my experience has been devastating. My apartment has visible mold, confirmed by their own inspector, yet management refuses to relocate me or provide a safe living environment . I have become extremely sick -- constant headaches, breathing issues, fatigue -- and I've lost work because of it. Instead of helping, they've dragged out the process, ignored my urgent emails, and even told me to complete a move-out cleaning checklist in a mold-infested apartment. I have nowhere to go, and my health is getting worse every day. This is not how you treat human beings. Future renters, please be aware -- once you sign a lease here, if there's a serious health hazard, you may be left on your own to suffer.

I've lived at VBTB for almost 6 years and have loved my time here. Unfortunately, life has me…read moretaking another path and I have to leave this community in a couple months. Going to be a sad time packing and leaving! Its quiet, neighbors looks out for each other, and the office staff are not only helpful but go above and beyond to make you feel welcome. Every time I go in, they know my name and my unit number and I swear I've never been a nuisance so its awesome to feel known! I'll be recommending this community to others when they're looking for an awesome place to live!

Great place at a reasonable price. Front office is very friendly and helpful. Apartments are well…read moretaken care of , fresh paint and new carpets. Pool is well cared for and surrounding property too. Lets not forget the maintenance guys, super responsive and helpful.

Management is constantly changing. Little to no communication with tenants…read more A lot of new tenants who blare music and constantly smoke marijuana.

active US Coast Guard w extensive research online from out of state about the complex before moving…read morein. Clear false advertisement and very suspicious mostly positive Google Reviews. The pictures are NOT ACCURATE. Grounds and complex less than adequately maintained. Nothing like "Resort living", very run down. couldn't even bother to put mulch in the courtyard- literally all dirt, staircases falling apart, looks like a run down MOTEL!! residents keep all kinds of trash and junk right outside their doors. Desperately needs some clean up. Management changed several times within the few weeks I was dealing with leasing office. Still disputing false advertising on Sanalwood Managments part. Do yourself a favor and avoid this place at ALL COSTS!

We've been tenants for about 10 months now. It's kind of sad to see 2.5 stars in your home complex…read moreprofile I've had way more great experiences than bad ones! We move ALOT! We come from the woodlands where everything is nice so finding this gem was nothing short of a miracle! I mean NO CARPETS! Top of the line amenities it's always clean. (At least aside from when PEOPLE DONT PICK UP AFTER THEIR PETS) but that not the complex fault. The staff has been great, they remember us, they're happy to help and answer any questions. The gate ALWAYS WORKS! Unless there's an outrage but they go above and beyond to prepare all tenants for all of this! The maintenance is incredible, super quick, respectful and kind! Even change your lightbulbs if you need it! I'm alone sometimes and I've never felt disrespected or as if I'm a bother when I need something fixed. It's safe, my children love to play in their balcony it's actually roomy enough for them to get some chalk and play outside! Don't get me wrong. I've complained about noise and I mean that's also not the complex fault! It's just the Inconsiderate people that don't have any respect for others. I mean if you want to party or rearrange your entire furniture or even play video games and scream at the top of your lungs don't do it at 3 am when others are sleeping. That's not good apartment community behavior. The staff has handled everything in a timely manner and also in a profesional one. For those complaining about the pool and bringing extra people I mean cmon if you had a pool would you like random people coming Into your yard to use your things. Come take a tour, come see for yourself, nothing is ever perfect. But not everything is horrible like some make it seem!

This complex does NOT care about your safety…read more Another resident's visitor randomly physically confronted my girlfriend, damaged her car costing almost 4k worth of repairs, and threatened her afterward. When we reported it, management took no action. No lease violation, no trespass notice, no ban, and they wouldn't even move her parking spot as it happened near where my girlfriend parks. He now has an active arrest warrant and is being prosecuted because of this incident and im stuck waiting till the police report comes back to file an insurance claim and to have the complex managers even breath in my directon to help me at all. He isn't a resident, he just comes here to visit someone who lives on the property. They received no lease violation either, and he still isn't trespassed or banned and is still actively coming into the property. If something happens to you here, don't expect the complex to hold anyone accountable for anything. You will be treated like dirt. Also for bonus points there are no cameras in the garages or anywhere it seems, there's roaches and bugs everywhere, and the gate has been open for what seems to be over half the time i've lived here... Oh and I was told that this didn't meet their requirments for them to act on anything LOL so short of you bleeding out then most likely you are going to be out of luck. Stephanie Sellars is the individual at the property who has been "communicating" with me and has very unhelpful during this siutaiton. I've seen her name mentioned in multiple reviews so that should tell you all you need to know. Also not to mention the BBB profile for this company / property is terrible every single review is a negative 1 star review. Go check it out im not even joking.

I chose this property because it was presented as a "luxury" community, but unfortunately my…read moreexperience has been very different. One of my primary concerns has been privacy. Residents are required to sign an agreement permitting pest control to enter units without prior notice due to ongoing building-wide roach and rodent treatment. While I understand the need to address pest issues, unexpected entry into occupied apartments can feel invasive. A neighbor shared that she once exited the shower to find a pest control worker already inside her unit, which understandably caused distress as she was only wearing her towel. The pest situation itself appears to be ongoing. Although treatments are performed, the issue does not seem fully resolved. I have personally heard activity inside the walls at night, which has been unsettling. Safety and communication have also been concerns. There is a noticeable police presence on the property at times. In one instance, police vehicles were blocking my assigned parking space, and that caused confusion and led to my vehicle being towed when I parked mistakenly in the wrong parking space. This resulted in a $500 expense that could have been avoided with better coordination and understanding among residents. Additionally, there was a serious incident involving gunfire inside one of the units. Residents were not proactively notified afterward, which was disappointing and felt like they were purposely keeping that information from us to not break lease sooner for feeling extremely unsafe. Communications involving safety is essential for maintaining trust in a community. The current management and front office staff have not demonstrated the level of professionalism or responsiveness I would expect from a property that markets itself as luxury. The atmosphere overall feels inconsistent with that branding. I believe transparency and improved communication would go a long way in rebuilding confidence. Prospective tenants should visit in person, ask detailed questions, and carefully review policies before SIGNING A LEASE. There's dog feces all over Tweakwood and nothing can be done to stop it.

Lived there for a year and all was good until potheads kept smoking indoors and it would bleed over…read moreinto my apartment. I complained numerous times and even pinpointed the apartments it was coming from. Staff would give them a warning but would keep happening. There were two nights when it was so bad I had to go sleep in my vehicle. I gave my notice to vacate and was told one amount to pay then when I went to pay I would get a different number. Paige in the office tried billing me over $1500 after I moved and when confronted she tried to guilt me and talk to me like I was stupid. The head manager then adjusted it down to where it needed to be and I paid it in full. I get it that the utilities are ONE MONTH behind in billing which I paid in March but in April I get a "final statement" saying I owe another $400+. Including rent and MORE utilities. If you do business with these people beware because they will nickel and dime you. I called and spoke to Judy and she gave me more bs as to why I owed them still. They are NEVER upfront or honest on anything. Get everything in writing!! Other reviews are saying that nobody cleans up after their pets and the walkways become slip n slides every time it rains these are all true as well. Avoid at all costs.

We have just recently moved into Kippford at Kemah Crossing. The experience was very pleasant. We…read morewere on a short timeline due to a job starting, Michelle made everything simple and straight forward. The property is beautiful, and the apartment is perfect.

I have lived here close to a regrettable 2 years. It has never been what I was promised…read more However, living here has become a nightmare with the arrival of the 3rd manager in 2 years. If you think you and your family will have a pleasant time around the pool on the weekends, think twice. There is trash, empty beer cans, objects in the pool, left clothing, and exchange of the F word and loud Unbearable music are among the things you will experience. As the trash pickup is not scheduled for Fridays and Saturdays, you will smell your neighbors' trash left out on Friday morning in the summer heat until it's picked up on Sunday night. The buildings/breezeway are so disgustingly dirty with spider web all over the walls, dead insects and trash all over the floors in all the 3 levels. Cigarette but everywhere in a non s.oking community. Not mentioning the smoking around the pool. Not stepping on dogs poop is a challenge all by itself.​

The pool just opened after a week and it's dirty! Ugh! it should be cleaned before opening!read more

Very well maintained, modern apartments, maintenance staff are on site all day, Monday to Friday,…read moreany issues are dealt with immediately by them. The grounds are immaculate and I have never seen trash or unsightly, overgrown shrubs. Flowers and grass are tended to and make the environment a cut above. The pool area is beautiful and always clean. Office staff are professional, yet extremely polite, nothing is ever too much trouble for the staff here.