1. Pisgah Inn

    1. Pisgah Inn

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    Waynesville, NC

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    Pisgah Inn

    4.0 (217 reviews)
    ModerateHotels
    Open 7:30 am - 9:00 pm

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    Confirmed

    As a person that travels and eats in restaurants over 2 hundred times per year, this is the Worst experience I have ever had!! I made a reservation a month in advance for my family that came into town. I got a text that read "You're Booked". 12 hours before our reservation- 9pm- I got another confirmation that stated you're booked. Unfortunately, we were already in bed as it is over an hour drive for us to even get to this restaurant. The next morning, I scanned my messages and saw "your booked"again. I read no further. We drove to the restaurant, arriving 20 minutes early, and the host behind the counter told me I had no reservation. I showed him my text that said "your booked" and his statement to me was, "You need to read. You needed to confirm that reservation 24 hours in advance". I said "I didn't even realize there was any additional text there, it was a paragraph down, I didn't see it, and why would I have to confirm something when the first sentence states "you're booked"? So because we were early, I walked over to the gift shop, confirmed my reservation by typing 1, and immediately received Confirmation that we were in that morning for 9:15! no harm, no foul. Even though the guy was a bit rude. I thought oh well we're in. We're good. Also, at this time, there were many open tables in this restaurant. I have eaten there before, and seen it packed. But there were open tables everywhere. When we walked back over to be seated & the host stated "You don't have a reservation. You're not in my system. We are overbooked this morning, I can't even seat the people that have reservations this morning and again he stated "you should have read the text"-. At this point, I motioned towards the empty restaurant, turned my phone around and said "You need to read this text, it states confirmed right here and I just got it"! This is when the tension truly escalated. Your host got very angry, and stated we had to confirm that 24 hours in advance. I said this is ridiculous. The first sentence in your reservation system says you're booked. I travel all over the country. This never happens. This is a system issue not a customer issue. At this point, I asked to speak with a manager. And he said I am the manager, and you need to leave and hit the top of the counter and his iPad with his hands! In front of my family and the few customers that were at the restaurant. I told him I would be leaving a review and turned to walk away, and he yelled "you go ahead and leave a review" and proceeded to come around the counter physically into our space! At this point one of his own employees, a rather large in stature, gentleman, stepped around the counter and put his hand on his Manager's chest to hold him back. Which was relatively easy as the manager was a very small man. My family and I exited the restaurant and we proceeded to talk about this scenario for our entire memorial day weekend as it was so upsetting. We all work in customer service. My wife and my nephew who is a criminal investigator could not believe how this person acted. Then as we were driving home, we realized that his statement of "you needed to confirm 24 hours in advance" was also not factual as that final text was 12 hours before our reservation. We also got notification that our reservation was canceled 30 minutes after we left the restaurant. Which tells me in the system our reservation was indeed still there and confirmed as it stated on my phone. My advice would be to visit the observation deck take a few photos, taking the views and leave

    BLT
    Mia L.

    We stopped by to admire the amazing view and managed to have lunch there even though we didn't have reservations. Thankfully, we were able to get in around 2pm on a Sunday. I had the blt and my husband had the fried chicken. Everything was delicious! The view and atmosphere were perfect!!! The service was excellent also! We also sat outside for a bit and it was so relaxing. Loved the entire experience!!!

    View.
    Celia S.

    Pisgah inn Great view especially in the fall. But im not here to talk about the view. Im here to talk about what counts. The calories. (Get it) I came here with a few random low lifes i found on the side of the road while on the way to this establishment. Despite popular belief, I dont want to share my condiments with randos. I was ecstatic to find that i had my own personal whipped butter ball and maple sugar concentrate. The food was superb and i love this place. They played old people music which i appreciated. They had small personal apple butters and unfortunately i am not above pocketing a few. Five stars. Love, postal express

    KG C.

    We had a lovely dinner there a couple weeks ago. Originally planned reservations with out of town guests. Unfortunately they had to cancel so we went by ourselves. Had 7:30 reservations. We were seated about 7:50. It seems that the 7:30 (maybe 7:45) group were last reservations for the evening. By the time we left we were 1 of only 2-3 tables remaining. Unfortunately it was cloudy so not much of a sunset. We split a salad a salad with goat cheese, pecans etc. ant remember what it was called. The small size salad was plenty to split to have a side salad portion. Hubby had their special, Scottish salmon, and really liked it. I had chicken Marsala - also excellent - the sauce wasn't overly rich as frequently Marsala can be. I ate every bite. (Sorry, forgot to take pics of food). We even splurged on dessert - something we rarely do. The Chocolate Silk Pie is good but extremely rich. We had it with the add-ons, ice cream, whipped cream and strawberries. I highly recommend it this way as it would be too rich without something to offset it. Our server , can't remember her name, was excellent - personable, prompt, professional and knowledgeable. She even offered 2-3 times to make a fresh pot of coffee for me even though they were closing and cleaning up. I would have loved a cup with dessert but declined so not to be wasteful. We are about a one hour drive away and this is the first time my husband and I had been here together. I had visited multiple times previously. We will make sure to get there at least 2-3 times per season going forward.

    Pork platter with Sweet Baby Ray's BBQ sauce, fries, corn fritters and cole slaw.
    Ed D.

    We can't speak for the inn itself but love the restaurant. The views are spectacular and the food is pretty good, too. Wait staff is always friendly and efficient. The menu includes a nice range of options from house made soups, appetizers, salads, sandwiches and full entrees. They also have a wine list and kids menu options.

    Chicken pot pie
    Amy M.

    This review is solely for the restaurant. Called the restaurant the day of to make reservations for our party of 7 but were told they do not take reservations for more than 6. We asked to split our group into 2 and they were ok with that. Our reservation was at 1:45 pm and we were seated by the windows. Throughly enjoyed the view the whole time. Our server was courteous and answered all our questions. Food came out in a timely manner. The wrap and vegetables were good. The chicken pot pie was also tasty as was the fish. After eating, you can stop by their little shop with local items or go outside and enjoy the beautiful blue ridge mountains. Great stopping place if you're traveling through.

    Outside
    Caroline J.

    This is just for the dining room but this is a must if you are even close to the area! Great food, outstanding service and amazing views!!! We drive up from Asheville and had a beautiful drive up the parkway. Checked-.in for lunch (they only do lunch for people who are not staying at the inn) and they take reservations up to 30 days ahead. Highly recommend doing the reservation thing so you can eat here. We were promptly seated and had a beautiful view from our table. Our server was very sweet and took very good care of us. Always made sure our glasses (tea or water) were filled. Food was delicious! I had a chicken pot pie and the filling was so flavorful and the puff pastry on top was perfect. I had the garden salad as my side and the ranch was yummy. Loved that it came out before my main course so I could enjoy it. My husband had the Rueben with fries and he thought it was prepared well and nice fries. We got the cheesecake to go and hopefully it will be yummy as well!

    Pork belly on white bean ragout

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    Page 1 of 6

    Ask the Community - Pisgah Inn

    Review Highlights - Pisgah Inn

    If you are looking for a place to stay, while driving, hiking, and camping in the Blue Ridge Parkway....

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    Waynesville Inn and Golf Club, Tapestry Collection by Hilton - Guest room

    Waynesville Inn and Golf Club, Tapestry Collection by Hilton

    (8 reviews)

    I've read all of these reviews, and it seems like the inn does, too. Most of the problems have…read morebeen addressed, and some just can't be. It's important to keep in mind that this is an old, historic building that is retrofitted to a modern world. So, rooms are a little bit different. Yeah, they don't have microwave ovens, or refrigerators, but are those really needed? They have coffee makers, irons, ironing boards, and comfortable, spacious rooms. Our bed was tops, and we slept great. I also liked how the shower "got hot" very quickly; almost instantly, and the water pressure was great. The bathroom is a little small, but that's mostly because of the retrofit. I don't think the original hotel even had bathing facilities in each room. The bathroom is big enough for anything you really need to do in there. The closet is small, too, but again, it's big enough. We were there when a golf tournament was going on, and yet, the rooms and hallways were still very quiet. On top of that, the service is incredible. Several people came by our table to ask if everything was ok, and how we liked it. It is the epitome of Southern Hospitality, and charm. There is a big, outdoor pool for the kids, a lot of beautiful, green space for enjoying the lovely mountain view, and, of course, golf. We don't play, but it was kind of fun watching tournament attendees tee off. When you stay at this place, expect to be treated very well, and made to feel like a guest. As for the problems with checking in, it's not that hard. There's plenty of parking, even when a tournament is on. Golfing, or not, it's a nice, quiet, peaceful retreat.

    We are a Hilton Diamond member and chose this property based on the photo. Although we are not…read moregolfers, we chose to use our "free night" certificate to enjoy a little luxury and a mountain view while in town for business. Our lodging was not in the facility photographed in the advertisement, but in the "historic" older section of the property around back. The building has no elevator and is removed from any amenities. The air unit made a horrible noise each time it cycled on during the night. Two of the four vanity lights had bulbs out and the toilet paper rack was loose on the wall. No luxury here. Reported issues to front desk, which doubles as the golf shop. I wish we had supported one of the other local hotels in the area. Reported issues to Hilton Honors as well.

    The Terrace at Lake Junaluska - Hotel sign

    The Terrace at Lake Junaluska

    (21 reviews)

    Clean, easy access, friendly service and plenty of of room to gather without having to sit on beds!!read more

    First, the NEGATIVES: . We paid for a lakeside room but our…read moreview was obstructed by a half-height wall jutting up from the 3rd floor And the windows weren't clean so when the sun hits them the view is dramatically reduced. The pictures they show online are not what we got, and we paid an average of $240 a night. . The TV is new and nice but the staff couldn't get the Bluetooth feature working for us. We spent far too much time trying. The remotes are just plain weird. We couldn't figure out how to operated the thing, had to call the front desk. . The sink is in the bedroom. The bathroom is claustrophobic. Also no exhaust fan. . There was no housekeeping our entire stay (Thurs-Sunday). We ran out of toilet paper and couldn't even find a housekeeping cart anywhere on our floor. Our garbage was overflowing. We ate in our room a couple of meals and there was no place to get rid of the containers. . No microwave . The bed is comfortable but it holds heat. We both woke up in the middle of the night feeling hot. BREAKFAST . For heaven's sake, people, figure out how to keep a steady supply of coffee. There was always a line of people rushing the urn when they brought it out. Also, if you would move it a couple of feet away from the cream and sugar, we wouldn't have to wait for the person in front of us to put it in their coffee before they could move away and let the next person pour a cup. . The only choice for eggs is scrambled eggs held on a steam table. Therefore, cold rubbery eggs. . Anything that could be over sweetened was. I'm looking at you, Baked goods and yogurt. ON THE POSITIVE SIDE, it appears the rooms have been updated since all the earlier complaints. Ours was very clean and reasonably modern. The staff were very nice. The public spaces were spacious and we enjoyed having our breakfast on a table on the balcony. BREAKFAST: The bacon and the biscuits were excellent, and there was always fresh fruit. I didn't try the waffles or pancakes, but they looked like you would expect when piled up in a pan. Apparently people come here and pay $15 for the breakfast. I wouldn't.

    Pisgah Inn - hotels - Updated July 2026

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