Excellent property management services always available to help us fast response to problemsread more

They're a joke. If I could give 0 stars I would. As seen in…read morethe photos there was mold in the house we rented from them for several years. Along with mold, the house was equipped with faulty wiring. Our kitchen lights did not work no matter how many times we changed the bulbs or the wattage of the bulb. We had to have a lamp plugged in the kitchen to see in there. Lack of ventilation in both bedrooms leave similar mold patterns on the walls. Gas stove went out several times, oven was out from November-January... AND WE REPORTED THE ISSUES ON MULTIPLE OCCASIONS AND DURING THE YEARLY INSPECTIONS. They never once attempted to fix said issues. Our heater went out once, reported it. Didn't fix it. I feel for the person or family that lives within this monstrosity. As this house did nothing but leave my family with several health issues. Among one of them, recurring pneumonia.

Melanie Callahan owner & broker of Town & Coastal are slumlords. I rented for almost 10 years. I…read morepassed every inspection. The home was damaged heavily & when I asked for repairs they raised the rent. The home was filled with mold & the roof was leaking & instead of fixing it they gave me an illegal 60 day notice. My new landlord requested a letter from the & they refused to give it to me until I paid rent. They refused to give me prorated amount & wanted full rent. These people are horrible landlords.

A wonderful lady from our church was renting a home for 30 yrs. Callahan bought the home but did…read morenot want to continue to rent to the lady because she was on Sec8. The lady couldn't find a place to live and had to couch surf with her son while going through cancer treatment, for months the house that our lovely friend lived in and raised her family in has been vacant for 8 months. I do not recommend doing business with someone that treats community members like trash. As a business and homeowner, we would never treat families with that type of disregard.

Shady and questionable company just based off this last experience as we did stay one time prior a…read morecouple years ago with not one problem. We had a very wonderful stay at one of their beautiful beach homes this past spring break. Everything was clean with the usual dull kitchen knives and only a few non working appliances. Here's the problem. I get an email a day later after checkout with a picture of a broken bathroom mirror stating her maintenance person found it. She said not to worry because I purchased damage insurance and she just needs a brief statement of what happened. I was absolutely floored as we are the most careful and responsible vacation home renters in the world. I mean I got different friends banking on my family and friends to stay at their own rentals all over the world to help pay for their rental mortgages. If something broke, we would have let them know right away, offered to pay for it and with a gift of sharp kitchen knives as a sorry. This is 2026 and these iPhones now have the greatest quality and I right away went to my "exit" video and photos. I always do an exit video at any stay for proof of locked doors and windows as well as quality of rental upon exit so everything is date stamped. The mirror wasn't broken on my video and the kicker was that there was a hand towel rack with a hand towel hanging on the wrong side of the mirror on their picture compared to mine with no hand towel. There was basically no evidence of a relocated hand towel rack either. Please be very weary and always take lots of "Exit" pictures and videos if you must stay at any of this insurance fraud creating company's homes.

The location was wonderful, the house was in good working order. We did have a few issues with…read moreseveral screen doors not secure and fell out when slid open. Missing basic kitchen utensils like a can opener. Used the pull out couch and there were a lot of food crumbs in the couch cushions. The check in process was unexpected and not clearly disclosed in the air b and b information. It was a bit of inconvenience to have to go pick up and drop off keys. I was called same day to collect a pet fee. I was under the impression it was all included in the numerous 500+ fees. I was never instructed to contact someone to pay ahead. When I got to the property a gate code was needed which was never provided, so I had to call to get. There's two different instructions for check out on in a book and one on the wall. Each had something different. When I arrived to the office there were three females at desk all on the phone and all held up a finger to me to wait a moment. I did, as I heard them banter about a broken garage door. Once that was over I was told I needed to fill out paperwork before getting keys. Overall it was a good stay but I don't know if I'd stay in a home hosted by this service.

A Group of ladies and I have been renting units throu CVR every October for over 20 years. This…read morepast October they withheld over $200 of our deposit and accused us of damaging a futon in one of the condos and covering it with black tape to hide it. They cited their three-step process for checking the condo after every guest and said nobody noticed it before we rented the condo. I understand they think their process for checking is flawless, but I am 100% sure we did not cause the damage and then cover it with tape to hide it. Clearly, whoever did was successful in hiding it until the tape started to fray after our visit. Poor business practice to sacrifice $1000s of dollars we have spent and would continue to spend over a false accusation. I highly recommend meticulously videotaping your unit upon arrival lest you be blamed for preexisting damage. Unbelievable.

I rented a beach house and then read the reviews after it was too late due to signing a no refund…read morecontract. I probably would not have rented from Coastal Vacation Rentals had I read the poor reviews first. I have to say that I had a wonderful experience. The house was perfect and clean. The ease of renting was flawless. I always worry about leaving a $500 deposit but we had no issues at all getting our deposit back and I did not have to ask for it. It was automatic. The rental company was helpful, friendly and professional. I will be booking with them yearly moving forward. No issues at all. Do not pay attention to the poor reviews. It's honestly most likely bad renters.

Taylor and her team are professional, responsive and friendly. I highly recommend them!read more

After years living there they took a large portion of my security deposit. 150k of rent paid and…read morethey got to knock me on the way out. Took a bunch of my security deposit. Don't trust them.

When I wanted to move to Grover Beach I contacted American Property Services…read more Because of their due diligence i was able to rent a beautiful home at a very reasonable price that met all my criteria. The process was efficient and professional. I was treated with respect and well informed through the entire process. Now 2 years later the real proof in the pudding is how APS has been courteous and responsive to any needs that arise. So if you are a renter or a landlord please let Linda the owner and Mary the office manager make your experience as satisfactory as mine has been.

I have used this company for about ten years. At the beginning of our relationship I was very…read moreplease with the service rendered. In the last two years they have sporadically not forwarded the rent they collected. The middle of 2025 they have not forwarded any rent receipts to me. American Property Services owes me a little over $21,000.00. I talked with the owner Linda McClure, and she said she would call me the next Monday(two days later). Neither her firm or she has called or communicated with me within three weeks of our first and only phone conversation. I have sent a certified, return receipt letter, and also have yet to have any communication with her or her firm. You should look elsewhere for any needed management services.

As a fellow REALTOR®, I've had the opportunity to work with Lisa on two different transactions. The…read morefirst was incredibly smooth, and the second came with a few bumps along the way. From agent to agent, I can honestly say she's one of the easiest people to work with. Communication with her is clear, direct, and collaborative. She brings great ideas to the table, listens, and helps find thoughtful solutions when challenges arise. She represents her clients with true professionalism and makes it easier to find common ground on either side of the deal. Lisa is level-headed, compassionate, funny, smart--and genuinely a pleasure to work with!

Professional, knowledgeable, effective, property management. I would recommend this business…read more Probably the best property management company I have ever worked with.

Wanda and her team did a great job helping me get my property ready to rent and it was rented…read morequickly. She helped make the tenant move in process easy for the new tenant and I as my advocate being that i live in L.A. It was a Win Win experience for all.

Sandi and her team are great people! Very professional and easy to work with. We worked together on…read moreone of her customer's property, she is so involved and caring. Hope to work with you again!

I am soooooooo incredibly grateful for T.J. and all the hard work he gracefully demonstrated during…read morethe purchase of our first home. For a year we looked at properties, discussed financial moves, chatted over dinners, exchanged countless group texts, shared tips and tricks and continued to have faith that we would find a home to purchase in SLO county. Travis came through! If you are looking to work with someone who will be transparent and honest with you, he's the guy! Thank you Travis for making this entire process enjoyable and rewarding.

Comet Realty was always a pleasure to work with for my stay in San Luis! I needed a place to stay…read morein a pinch from a relocation, and within a day, Hayley was able to show me the place I'd eventually be staying in for a year. Interacting with the team was always pleasant and my rare maintenance needs were addressed very promptly. Overall it was an awesome time!

Kaye is a true professional with the rare skill of being at once both very knowledgeable and very…read morepersonable. She communicates well and is great with all the details. If you're looking to simplify your life, look no further than Kaye!

I really just can't say enough good things about Kaye and the team at Crown Properties. I was…read morelooking for a place to rent, and from the time I filled out the application and submitted it, to the time I was given the key and moved in, Kaye has been there with me every step of the way. She has been quick to respond to any questions or concerns I have had since moving in and has really just been more like a friend to me and supported me during the whole moving transition. I would recommend Crown Properties to anyone looking to rent a home or any home owner looking to have their property listed with a management company. They are the best!