Excellent property management services always available to help us fast response to problemsread more

They're a joke. If I could give 0 stars I would. As seen in…read morethe photos there was mold in the house we rented from them for several years. Along with mold, the house was equipped with faulty wiring. Our kitchen lights did not work no matter how many times we changed the bulbs or the wattage of the bulb. We had to have a lamp plugged in the kitchen to see in there. Lack of ventilation in both bedrooms leave similar mold patterns on the walls. Gas stove went out several times, oven was out from November-January... AND WE REPORTED THE ISSUES ON MULTIPLE OCCASIONS AND DURING THE YEARLY INSPECTIONS. They never once attempted to fix said issues. Our heater went out once, reported it. Didn't fix it. I feel for the person or family that lives within this monstrosity. As this house did nothing but leave my family with several health issues. Among one of them, recurring pneumonia.

Melanie Callahan owner & broker of Town & Coastal are slumlords. I rented for almost 10 years. I…read morepassed every inspection. The home was damaged heavily & when I asked for repairs they raised the rent. The home was filled with mold & the roof was leaking & instead of fixing it they gave me an illegal 60 day notice. My new landlord requested a letter from the & they refused to give it to me until I paid rent. They refused to give me prorated amount & wanted full rent. These people are horrible landlords.

A wonderful lady from our church was renting a home for 30 yrs. Callahan bought the home but did…read morenot want to continue to rent to the lady because she was on Sec8. The lady couldn't find a place to live and had to couch surf with her son while going through cancer treatment, for months the house that our lovely friend lived in and raised her family in has been vacant for 8 months. I do not recommend doing business with someone that treats community members like trash. As a business and homeowner, we would never treat families with that type of disregard.

Shady and questionable company just based off this last experience as we did stay one time prior a…read morecouple years ago with not one problem. We had a very wonderful stay at one of their beautiful beach homes this past spring break. Everything was clean with the usual dull kitchen knives and only a few non working appliances. Here's the problem. I get an email a day later after checkout with a picture of a broken bathroom mirror stating her maintenance person found it. She said not to worry because I purchased damage insurance and she just needs a brief statement of what happened. I was absolutely floored as we are the most careful and responsible vacation home renters in the world. I mean I got different friends banking on my family and friends to stay at their own rentals all over the world to help pay for their rental mortgages. If something broke, we would have let them know right away, offered to pay for it and with a gift of sharp kitchen knives as a sorry. This is 2026 and these iPhones now have the greatest quality and I right away went to my "exit" video and photos. I always do an exit video at any stay for proof of locked doors and windows as well as quality of rental upon exit so everything is date stamped. The mirror wasn't broken on my video and the kicker was that there was a hand towel rack with a hand towel hanging on the wrong side of the mirror on their picture compared to mine with no hand towel. There was basically no evidence of a relocated hand towel rack either. Please be very weary and always take lots of "Exit" pictures and videos if you must stay at any of this insurance fraud creating company's homes.

The location was wonderful, the house was in good working order. We did have a few issues with…read moreseveral screen doors not secure and fell out when slid open. Missing basic kitchen utensils like a can opener. Used the pull out couch and there were a lot of food crumbs in the couch cushions. The check in process was unexpected and not clearly disclosed in the air b and b information. It was a bit of inconvenience to have to go pick up and drop off keys. I was called same day to collect a pet fee. I was under the impression it was all included in the numerous 500+ fees. I was never instructed to contact someone to pay ahead. When I got to the property a gate code was needed which was never provided, so I had to call to get. There's two different instructions for check out on in a book and one on the wall. Each had something different. When I arrived to the office there were three females at desk all on the phone and all held up a finger to me to wait a moment. I did, as I heard them banter about a broken garage door. Once that was over I was told I needed to fill out paperwork before getting keys. Overall it was a good stay but I don't know if I'd stay in a home hosted by this service.

Had a fabulous time in Pismo while escaping the oppressive heat of the Central Valley. The rental…read morethat we stayed at was better than I had anticipated. The check-in and check-out went seamlessly. Because of the positive experience, we will use Coastal Vacation Rentals again!!

A Group of ladies and I have been renting units throu CVR every October for over 20 years. This…read morepast October they withheld over $200 of our deposit and accused us of damaging a futon in one of the condos and covering it with black tape to hide it. They cited their three-step process for checking the condo after every guest and said nobody noticed it before we rented the condo. I understand they think their process for checking is flawless, but I am 100% sure we did not cause the damage and then cover it with tape to hide it. Clearly, whoever did was successful in hiding it until the tape started to fray after our visit. Poor business practice to sacrifice $1000s of dollars we have spent and would continue to spend over a false accusation. I highly recommend meticulously videotaping your unit upon arrival lest you be blamed for preexisting damage. Unbelievable.

Taylor and her team are professional, responsive and friendly. I highly recommend them!read more

After years living there they took a large portion of my security deposit. 150k of rent paid and…read morethey got to knock me on the way out. Took a bunch of my security deposit. Don't trust them.

When I wanted to move to Grover Beach I contacted American Property Services…read more Because of their due diligence i was able to rent a beautiful home at a very reasonable price that met all my criteria. The process was efficient and professional. I was treated with respect and well informed through the entire process. Now 2 years later the real proof in the pudding is how APS has been courteous and responsive to any needs that arise. So if you are a renter or a landlord please let Linda the owner and Mary the office manager make your experience as satisfactory as mine has been.

I have used this company for about ten years. At the beginning of our relationship I was very…read moreplease with the service rendered. In the last two years they have sporadically not forwarded the rent they collected. The middle of 2025 they have not forwarded any rent receipts to me. American Property Services owes me a little over $21,000.00. I talked with the owner Linda McClure, and she said she would call me the next Monday(two days later). Neither her firm or she has called or communicated with me within three weeks of our first and only phone conversation. I have sent a certified, return receipt letter, and also have yet to have any communication with her or her firm. You should look elsewhere for any needed management services.

As a fellow REALTOR®, I've had the opportunity to work with Lisa on two different transactions. The…read morefirst was incredibly smooth, and the second came with a few bumps along the way. From agent to agent, I can honestly say she's one of the easiest people to work with. Communication with her is clear, direct, and collaborative. She brings great ideas to the table, listens, and helps find thoughtful solutions when challenges arise. She represents her clients with true professionalism and makes it easier to find common ground on either side of the deal. Lisa is level-headed, compassionate, funny, smart--and genuinely a pleasure to work with!

Professional, knowledgeable, effective, property management. I would recommend this business…read more Probably the best property management company I have ever worked with.

I and my family moved to the Central Coast about eight months ago, and were fortunate to get a…read morerental soon after getting here. The house is now up for sale, and we were forced to find another rental. The rental market is CRAZY in this area! Too many prospective tenants, and too few rentals. Every property we had seen over the last month or two we found ourselves going up against several other prospective tenants. It's a nightmare to try and find rentals here in this area. We had visited other property management companies in Arroyo Grande, and let me tell you...those are some of the most unprofessional people in the real estate industry. One company held our application fee/check for a week and never processed our app or contacted us (thank God). Another was supposed to hold an open house within a half-hour window, and never showed up, while us and 10 to 15 other people were outside the house waiting. Yet another company told us on one day that a property was still available and they were taking applications and to come in the next day, and when we came in the next day we were told that the property was already rented. I and my family are very impressed and happy with the professionalism, courtesy, and urgency in which Wanda, Jeff, and Claudia treated us! I honestly would not recommend anyone to any other property management company than Del Mar who might be interested in renting in this area. Wanda and Jeff were sincerely happy for us when we were accepted. My wife actually cried when I told her that we got the house she wanted. This was the most beautiful house we had viewed during the last two months of our search. I want to note (not brag) that I worked as a REALTOR for Century 21 in California for many years before moving here, and that I am a recipient of the Century 21 Centurion Award, which is reserved for the top 2% of all Century 21 agents worldwide. I only mention that because I know what it is to be professional, to treat all clients with respect, I understand all the aspects of customer service, and to have the sense of urgency when attempting to achieve the goals of your clients. Trust me when I tell you...the staff at Del Mar exceeded our expectations. To Wanda, Jeff, and Claudia...we thank you from the bottom of our hearts!

Wanda and her team did a great job helping me get my property ready to rent and it was rented…read morequickly. She helped make the tenant move in process easy for the new tenant and I as my advocate being that i live in L.A. It was a Win Win experience for all.

We showed up without an appointment and after sitting down with Realtor Mike Moss to discuss what…read morewe were looking for in buying a house in SLO, hired him as our agent. Mike was very patient working with us as we were not yet focused on a specific area in the county. After many months and trips to view potential houses in Los Osos, Morro Bay and SLO, we finally narrowed the focus on SLO City. We then toured various neighborhoods until we found a couple of areas to really focus on. Mike was patient, thoughtful and helpful all throughout this process and when we found the house for us, he was instrumental in our plan of making a successful offer and getting us through escrow. Can't say enough about Mike and how professional and personable he was throughout the process. He made the stressful process of finding and buying a home so much easier! Highly recommend Mike Moss and Comet Realty!

It's a shame that such a beautiful house in a great location was rented out by someone so…read moreincompetent. I wouldn't recommend renting with Courtney Huckabay under any circumstances. This realtor does not fix house appliances when regular maintenance is required (ice maker, dish disposal, etc.), communicate in a calm and direct manner, or know how to do math. She managed to mix myself and another one of her tenants up when giving back house deposits which ended up in me being shorted $1,000. Her solution to this problem was not to correct the problem she caused, but told that other tenant and myself to "venmo each other to make it right ourselves." However, this was not a problem caused by us and should not had to have been solved by us.

Kaye is a true professional with the rare skill of being at once both very knowledgeable and very…read morepersonable. She communicates well and is great with all the details. If you're looking to simplify your life, look no further than Kaye!

I really just can't say enough good things about Kaye and the team at Crown Properties. I was…read morelooking for a place to rent, and from the time I filled out the application and submitted it, to the time I was given the key and moved in, Kaye has been there with me every step of the way. She has been quick to respond to any questions or concerns I have had since moving in and has really just been more like a friend to me and supported me during the whole moving transition. I would recommend Crown Properties to anyone looking to rent a home or any home owner looking to have their property listed with a management company. They are the best!