I really tried to give this spot a chance.
Overall, the hotel is great. The harvest Café is very reasonable.
The pitchers sports bar is just disappointing on all fronts.
On our first night, a Friday night, we arrived at the hotel with 45 minutes until the bar closed. Getting drinks was difficult, but it was near the end of the shift and, so I didn't think much of it. Luckily we had brought a few beverages with us and we went to our rooms and had a few drinks after 11 PM. As a sidenote, 11 PM is an oddly early time to close a hotel bar.
On the second night, we arrived almost 2 hours before bar/kitchen close to have dinner and drinks. Nothing went well. Our server would disappear for extended periods of time... Presumably to bus food from the very distant kitchen to the bar. If the bartenders are going to double as Servers/bussers, then they should have more than two working a busy Saturday night. Eventually, a manager showed up to help for a few minutes, but he quickly left again. I had to actively flag down the other bartender to assist us at one point when our bartender was gone for an extended period of time. Even that took more effort than it should. If you only have two bartenders, and you know you're going to each be gone for long periods of time, then you should cover each other and check in on other guests. On top of that, our food took way too long to come out. We didn't get anything complicated, and the place was not that busy. The kitchen is clearly just slow.
Eventually, our food arrived. It was decently prepared overall, but our friend ordered the beyond burger and made it clear that she was vegan and did not want cheese or dairy or mayonnaise. Despite this arrived with mayonnaise on it so she had to eat it with half the bun removed. The bartender eventually noticed, but at that point we were starving and she was already eating it so his kind offered to have them remake it didn't really help.
The most concerning aspect was what happened to me the next day. I got the Caesar salad with the crabcake added. It had clearly gone bad. I had diarrhea for 36 hours afterwards. The only thing I had eaten earlier in the day was food at Busch Gardens, that I shared with others. No one else got sick so it had to be the crabcake. I guess it could've been the Caesar dressing, but that was for sure out of a bottle and less likely to be the source. And either case food poisoning During the drive on Sunday was not fun. I was still dealing with it by Monday morning as well.
The only reason I'm giving two stars is because the bartender was nice despite being overwhelmed, and he took 20% off of our bill because of the mistake made and the long wait.
Eat somewhere else if you have any choice. The only reason to eat here is if Everything else has closed or you're just too tired to leave the hotel. read more