Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

I went for the yearly required NC State Inspection. My expectation, when I drove in, was that I…read morewould have to set an appointment for this service but to my surprise, they went ahead and signed me in for the inspection. The clerk at the counter was professional and polite, and not just towards me. I heard the same as he was dealing with other customers. The waiting area was roomy and clean, and as anyone that has ever waited for auto service at some garages, can be a rare thing to find. My car inspection was done with a minimal wait. Very pleased with the experience.

Pugh's Tire and Service Center Williamston, NC offer exceptional service, as epitomized by who goes…read moreabove board for excellent custom service.

Great people and fast service. I was down in NC to visit family and needed an oil change and tire…read morerotation. Their process was explained clearly and I was in and out in 20 minutes. It's also cheaper than what I pay up here in NY so this may be my new go-to place for oil changes.

20+ years as a customer ended by one rude customer service representative. I left due to bad…read moreservice. When I called later to let them know about my experience, she doubled down telling me that her calling 3 customers who were behind me in line, without an explanation or even a look in my direction, while i stood waiting in front of her for 10 minutes.

The staff here is professional and would help anyone. From the moment I pulled up nothing but great…read morethings to say. The staff went above and beyond the job. I was out in a matter of minutes. I can say the service was top notch...

I like to frequent this jiffy Lube because it is close to my house, and the are always having…read moreissues rotating my tires. I Groupon them all the time and have 2 vehicles. The one I one car I got completely done with the Groupon items advertised. The second car I took down the next day and they said their rack was broken when clearly they had 2 cars up on the rack getting things done so that didn't seem right. This is the 3rd time I have had issues at this location so hopefully it will get done at another location in town. The folks are great and fast but the advertised services are not good for this location hence the 3 stars

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

I arrived at 3:45 on a Friday for an oil change. All 3 bays were busy, but I was soon directed to…read moredrive into one and was greeted with a smile from James. He quickly got to work on his checklist, and I believe it was Jesse who went into the pit to work underneath the car. All of the mechanics at this garage worked efficiently and communicated well as a team. I was able to use an online coupon to fit my budget and left by 4:15. A wonderful, positive experience! I highly recommend this business!!!

The workers were so nice and helpful very welcoming fast service in and out pretty quick. Will come…read moreback for next oil change for sure.

Calvin is such a nice and friendly person he has great consumer service. Speaks to you about all…read morethe issues and what needs to be done. I had an issue and he fixed it right away! Everyone there is very friendly

2nd time coming to this location since moving out here and I won't go anywhere else. Customer…read moreservice is exceptional! You pull up and you're offered ice cold waters and if you have kids in the car.. FRUIT SNACKS! They get you in and out in a reasonable amount of time and for the quality of the work done, time taken and customer service, it's MAX value.

I went to this shop for an oil change because of all of the positive reviews on here, and other…read morecustomers who wrote that they paid less than dealership prices but that was not my experience. For reference, I drive a 2022 Honda civic with less than 40k miles on it, so my car is very well taken care of. If I take it to the dealership it typically costs me about $75 for an oil change. I was charged $90 here and they forgot to turn off the check light as well, so I had to go back inside to request they turn it off. I felt like I was taken advantage of here, they were not transparent with their prices, and did not even fully complete the job. I was very disappointed as the service did not match the almost five start review here.

I have been taking my vehicles to Marks' Quick Lube for about a decade now for everything from oil…read morechanges to major repairs. I have been extremely happy with their professional attitude and excellent customer service. They have a comfortable waiting area with computers and coffee. They always fully explain everything that's going on with your car in terms you can understand and show compassion when major issues occur. I really believe that they truly care about their customers. There is no service center of any kind that I am happier with.