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    Pivot Physical Therapy

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    5 years ago

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    Ask the Community - Pivot Physical Therapy

    Generations Family Practice - Promoting toxic beauty standards

    Generations Family Practice

    2.4(61 reviews)
    3.2 mi

    I've been seeing Dr. Sundaram since late 2024. I like her and she has good knowledge and good…read moreinterpersonal skills. Her nurse is always nice, too. I always have to wait in line to check in. The front desk staff is always different. Today the woman who checked me in had such a strong accent I had trouble understanding her. Their number one concern is insurance. You cannot be seen without it. I needed to pay a $150 deposit since I had a high deductible plan and my appointment would "definitely cost more than that." Always a new policy each time I come. The front desk does not welcome patients by name. They won't do bloodwork in advance, but the lab is just upstairs and they do walk-ins, so it's convenient. The checkout desk person Unica is fun and friendly and always uses my name. Overall it meets my needs as long as my doc is there.

    I have a long history with this practice and I was trying to be patient and give benefit of the…read moredoubt but I can't keep excusing the issues. A few years ago they overcharged my insurance for some labs. Then my dr left the practice and I was not notified of her leaving. I went to portal to make an appt and her name wasn't on scheduling tool. Called and she had left 3 months prior. Then I chose a different dr in the practice. She was alright. Always had availability but as soon as she sat down she would set her phone timer so our visit would not go over allotted time. Her phone was right there the whole time between us and it was off putting but I figured it was procedure. Then I made an appt for my older teen son to have his first physical outside of a pediatricians office. I figured it would help him prepare for life as an adult getting physicals. The male dr I chose made us wait 20 mins in waiting room. We heard him discussing the patient before us quite loudly to the staff at the desk in the hall. Lots of details and he was practically shouting and saying he doesn't have time for the next physical which was my son. He was not composed nor did he introduce myself when he walked in. He was still annoyed. He didn't seem like he wanted to be there. I had asked him if he could fill out the sports physical forms that I brought while we were there. That's all he did was complete the sports form, handed them to me and said the visit was done and go get checked out. It was the shortest least examined physical I have ever seen. I told my son we would find him someone else by his next physical which we have in a different practice. Then a few weeks ago I started having a rash on my face. I thought I would start with my primary care first then see if she thought I should go to a dermatologist. I went in to schedule an appt online. Her name wasn't there. Went to website, name not there in staff list. Called them and sure enough, she is no longer working there. I am officially staying away from this practice and so is the rest of my family.

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    Generations Family Practice - Generations Family Practice team

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    Generations Family Practice - State-of-the-art technology

    State-of-the-art technology

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    Spacious patient rooms

    Pivot Physical Therapy - physicaltherapy - Updated August 2026

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