1. Pivot PT - Catonsville, an Athletico company

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    Catonsville, MD

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    Pivot PT - Catonsville, an Athletico company

    5.0 (3 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

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    6 years ago

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    4 Oaks Physical Therapy - logo 1

    4 Oaks Physical Therapy

    2.3(3 reviews)
    0.1 mi

    I was referred to take My Physical Therapy at 4 Oaks, due to long wait time therapy appointments at…read morethe facility that my Doctor is associated with. Sound like a good idea. My Husband and walked into the 4 Oaks. There were 4 therapist, standing in a group. They turned around, saw us at the front desk. Went back to talking to them selves. No one acknowledged our presence and They were not busy, no customers were there . Just Dead Silence . No verbal Communication at all, not even , "I will be with you soon" Nothing. Customer Services is Important . You Never get a Second Chance to make a First Impression.

    I have never left a review, but my experience with 4 Oaks demands it. I settled on 4 Oaks Physical…read moreTherapy after a soccer injury because they were the only local Physical Therapy office with availability - it turns out there was a reason they have availability. I visited the site on several occasions because I needed treatment - on each of those occasions the therapy staff seemed more focused on joking with each other than in attending to patients in the room. Effectively, I was left to stretch and do exercises on my own - I received better attention and aid from family at home. Front office staff were non-existent for the majority of the time (when waiting to schedule future appointments) and when I was able to find staff they were dismissive, as if I was interrupting them. Customer service was terrible. The facility was also outdated and with old and dirty equipment. I will never go back to 4 Oaks and would not recommend them. I wholeheartedly agree with the experience that Gwen W. listed. Terrible customer service.

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    4 Oaks Physical Therapy - Logo 2

    Logo 2

    4 Oaks Physical Therapy - Store front

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    Store front

    Catonsville Physical Therapy - This is the main area of our gym.  We also have 3 private rooms as well.

    Catonsville Physical Therapy

    3.7(3 reviews)
    1.5 mi

    I really like the staff, especially the receptionist (she's so sweet). I appreciate the time and…read morecare they take with me and the approach they are using to get me back to something normal. I highly recommend them.

    To Mr. Castabile, My…read morename is....., and I have chosen to use Catonsville PT on two previous occasions ; however my third experience was just poor. I felt the way Jess treated me was poor. On my first visit this week I wore a mask, as Joanne had clearly informed me that they were still required. Fine. However, on my second visit, I reached for mask from Joann and and Chris said, oh she doesn't need one, she'll be in the small room. When the assistant came to get me ready, she asked for mask and I said Chris said since I would be in small room, I was ok to not wear one. Wednesday 25 May 2022 I showed for my third session. I was welcomed to the small room and given heat on my shoulders. When timer went off, Jess came in and gave me the plastic to begin workout. He directed me to put it AROUND the DOOR KNOB, and I inquired if this was safe--fearing it would get loose and snap me. Jess then directed me to put it around the door knob on the other side of door and closed it as he walked away. I Inquired why I was getting such subpar service and he commented, "Well, when you agree to wear mask, you can come out." Mind you, I never once refused to wear mask. Is this how catonsville PT treats a patient, a repeat patient? I felt so insulted, I informed Joann to cancel my remaining appointments. Now here I am, halfway through the six weeks the doctor scheduled for my return: one week I waited to get on schedule. One week I worked successfully with Chris. The third week since Chris was not there I was treated as subpar, as if I did not even deserve to be treated with the dignity of staff, mainly Jess, addressing me as an adult. Sincerely,

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    Catonsville Physical Therapy - As you leave the waiting room, you will see the beginning of our gym area.

    As you leave the waiting room, you will see the beginning of our gym area.

    Catonsville Physical Therapy - Welcome to Catonsville Physical Therapy!

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    Welcome to Catonsville Physical Therapy!

    Medstar Union Memorial Orthopedics - "Thank You...DR. JASON HAMMOND, MedStar Union Memorial, and also Carroll County Hospital!"

    Medstar Union Memorial Orthopedics

    2.5(2 reviews)
    6.1 mi

    Don't waste your time I don't know how he got all these great reviews but a Doctor Who Has only an…read moreanswering service that you have to leave a message with and hope they return your call is absolutely ridiculous. I spent 15 minutes on the phone given the answering service all my information my Workmen's Comp. claim number the approval for an orthopedic and everything yet to this day four days later I've still have not received a phone call back! I called them back and they sarcastically informed me they only except referrals from doctors offices!! First of all in the state of Maryland you're allowed to choose your own doctor with a Workmen's Comp case and make your own appointments . It's Maryland law !!! you're not required to let the doctor do them things it is your civil right in the state of Maryland if you have a referral you can call that doctor and set up your own appointment. You do not have to be at the mercy of your previous doctor to send referrals and approvals to a doctor. But this is how this doctor operates violating your civil rights bye only excepting referrals from doctors offices and not individuals. It's a form of discrimination!!! Not only that it violates your civil rights!!!! Why in the world would you want to use a Doctor Who so arrogant that he won't even return patient's phone calls and has an answering service taking all these phone calls so they can screen their calls. People that's a doctor you can't trust!!! It's a Doctor Who has no empathy and does not care about you as an individual. It's a Doctor Who has ignored the oath he took!!!!! It's is discrimination!!!!

    I saw Dr. Dreese here for a recent shoulder injury and was pretty happy with the whole experience…read more When I called after my primary care doctor referred me their administrative staff was quick and efficient and got me an appointment within a couple of days. Wait times were always reasonable and I never had problems with billing or any other hassles like that. Dr. Dreese himself seemed like a nice guy. He took the time to explain my injury to me and was happy to answer any questions that I had. The support staff (x-ray techs, nurses, etc) were all very courteous and professional. Thankfully I didn't need surgery so I didn't get the "full experience" so to speak.

    Esterson Physical Therapy

    Esterson Physical Therapy

    5.0(6 reviews)
    2.6 mi

    I had a knee replacement revision and needed to start pt soon. The pt at surgery couldn't get me…read morestarted for a month so called another pt place and no return call after two days and found Esterson and was able to start the next week. I am so very pleased at my experience with Courtney but observation of other therapists there seem great as well. I am definitely seeing improvement in my recovery and would highly recommend them. Usually need a nap afterwards but well worth my time

    I have had injuries in the past where physical therapy was recommended, but I've always done it on…read moremy own. A recent injury made me rethink my attitude that I could once again do the exercises at home without supervision. My husband has used Esterson Physical Therapy and I was glad I came to my senses. I was already familiar with several members of the staff and each is always professional, compassionate and empathetic. I recently met Dr. Nelson Almeida; working with him is Jasmine Soriano. Once I met Dr. Nelson, I wondered why I hesitated in the first place to consider physical therapy. He possesses an expertise that is truly amazing. He is truly an expert in his field. I never would've made the progress I made if I had done the exercises my orthopedic doctor recommended. Dr. Nelson was able to diagnose the problem quickly and took me through the exercises I needed to do, answering any questions I had with patience, empathy and reassuring me along the way. He helped me to get my range of motion back to where it should be. He truly put me back together. Jasmine helped as well, making sure I did the exercises correctly, encouraging and complimenting me without hesitation. Thank you, Esterson Physical Therapy, for having these two on your team. C. L. Bard

    Pivot PT - Catonsville, an Athletico company - physicaltherapy - Updated September 2026

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