The PTs are incredible. Highly trained and experts in their fields…read more Notes to office: please put up a sign to ask people in waiting room to use AirPods or headphones when using phone. Sitting and waiting for a family member with the TV on and also listening to multiple people's social media streams is no fun after a stressful day of caregiving. Also it's a little unwelcoming coming in and being expected to sign in on our phone when there are people there that don't acknowledge you. I don't like the way all of this is going in the healthcare field. It is isolating enough.

Rachel, You seem to…read morehave made some assumptions about my behavior that you didn't communicate to me. Your comment about "everything being painful or involving too much stuff" tells me that you assumed that I didn't want to do the work. Why would I go to PT if I didn't want to make progress? When a patient says something hurts, you should listen to them and make modifications. I'm going to explain my reality to you. I hope that with your next patients, you'll be more mindful and considerate of their needs. You have a full schedule and I can only attend your latest appointments at 2 or 245 PM. I am not usually awake until 2 pm. I have a late sleep schedule and a sleep disorder from PTSD. I have PMDD and I'm in perimenopause which makes this worse. I generally avoid appointments in the 2nd half of my cycle to reduce my stress and the stress that I might put on others at this time. I've also been sick from an antibiotic recently. I made it to the last appointment even though I felt like death. You made a decision to fire me a month ago and you did not communicate that with me. That's not considerate or good care. I don't understand why you didn't communicate your concerns earlier or tell me that there was an expectation about attending in a certain cadence. Your organization is terrible about informed consent. I told my friend about this interaction today and he said this is how abusive people behave. Your judgements and behavior feel ableist and authoritarian. I thought the main problem was the administration, but now I see that you are part of it.

Well, I was a patient there and it was wonderful. The main therapist that works with me was Sean…read moreand assisting sometimes was Erin. From my 1st appointment with Sean, I knew that I was in the right place. He was very focused and detailed in my PT plan. Every PT therapist is professional and compassionate indoing their job. It was sad that last Monday was my last appointment the insurance covered, Sean was Amazing. He gave me exercises and stretches to continue treatment on my own at home and the gym. Thank You Sean.

This place is not good - especially their horrible customer service in regards to having patients…read moregoing back and forth with insurance and the practice.

At one point I'm sure this facility actually tried and cared about their patients more than their…read morepayments, but those days are gone. The therapists they have working there are excellent, however anyone else you interact with there will not be. You can look forward to a jammed place with clearly overworked therapists who are doing their best, but the systems around them have failed. You can expect bills months after you've stopped that they can't justify and a business owner who truly doesn't bother listening versus hearing his own voice. Be better.

I had my knee replaced 8 weeks ago this week. You would think the PT place associated with my…read moresurgery would be the place to go for recovery. You would be wrong. I wasted three weeks trying to get seen by a professional PT. I am so grateful for my friend, Lynn, who steered me toward PT Solutions in Mechanicsville, VA. Professionalism amoung all staff is exceptional. I like the personal care and kind attention from all staff--from Allen, the owner on down. Allision if great and today I got to 113 degrees bending my knee. I'm told many PT's left during Covid is the reason for staffing issues. PT Solutions has figured it out. You will be in good hands with them.

I have to give credit where it is due. Once the higher staff was notified of the problem they were…read moreable to address it immediately. I ended up receiving all appointments on time. Kudos to the staff for responding quickly and efficiently to the issue. As always the onsite therapist and staff are great!!

I have had a fantastic experience at IvyRehab Chester. I have mostly worked with Lauren, who is…read moreamazing--the best, if I do say so myself. However, every staff member has greeted me warmly and provided exceptional care. This business truly fosters a family atmosphere, and it is evident at each visit that they genuinely want to see everyone succeed in their healing journey. You can feel the dedication and camaraderie among the doctors and patients alike. I highly recommend this company and this office and would not hesitate to return if needed. Thank you so much for all of your time, effort, and care!

Everyone there is thoughtful and knowledgeable and the quality of their care is unsurpassed.read more

The staff here is so friendly and helpful. I appreciate that they truly listen to how things are…read morefeeling and adapt exercises to continue to see progress. This is my first time going to physical therapy, and I'm happy that this is the office that my orthopedic doctor referred me to. I enjoy learning from the team's knowledge to heal my injury and improve my strength and flexibility for my long-term fitness.

If I'm being honest I was skeptical about going here asI was not familiar with them. It just…read morehappened to be in network for me & was able to fit me in quickly. I was so pleasantly surprised. From the front staff to the PT Doc's I've had the best experience.. Patrick is my PT Doc and he is amazing. Great bedside manner, knowledgeable, listens and motivates me to get the job done. I honestly cannot say enough about this place!!

Physical Therapy made interesting. Mike and his staff are great from the minute you walk in the…read moredoor to the second you leave and contemplate eating Sweet Frog for a post rehab treat. I've been coming here three days a week for about 6 weeks now for two completely different injuries and am recovering better than I could have expected. The best thing about this place is that instead of a sterile waiting room and awkward patients you see but never speak too... this place is very open and friendly. After just a few weeks everyone around me was talkative, interested in your recovery, and willing to share great stories of either weekend warrior tragedy, stair cases that had of been possessed, car accidents that are always someone else's fault, or even the bar top that attacked the drunk stripper's kneecap. Man I love this place.

I have been struggling with knee pain for years, and finally not the bullet and went to PT. I am so…read moreglad I did- my PT Phillip is extremely knowledgeable, kind, and patient. He answers all of my questions, whether they are business related or medical. He is also really good natured and makes the process less stressful. The practice also has a wide range of hours, meaning I have been able to set appointments at any time (as long as I book out a couple weeks), even after work! The front desk staff is also very kind, I am always greeted, and they are always willing to work with me on scheduling. They also have a whole corner (pictured) with recommendations for massage therapists, gyms, and other treatments you might need on your healing journey, which I think is super cool. Overall I would highly recommend this place as a knowledgeable practice, with people who really care about seeing you get better.

Always an improvement with adjustments and massages. Office staff is great and accommodating with…read morescheduling. I really like when they send a text when they get an opening for massage. Nice to get an extra one when the next one is weeks away! Dr. Mulvaney has been treating me for a couple of years and always feel improved.

Dr. Mulvaney is the best! I've been coming to him for a few years for adjustments, & he always has…read moreme feeling brand new when I leave. I would recommend coming to him to anyone!