I have been into Mike's a few times now and every time I have been helped by the nicest and…read moreextremely knowledgeable staff. I am a hobby photographer and I have been trying to up my game but I am still not super comfortable using manual mode, the gentleman who helped me was great, sometimes camera people/photographers will you make you feel stupid for not using manual but he was very helpful and kind and we picked out a great option for me. I went with the Nikon Z50II I have been very pleased with it.

This is a wonderful store. The employees are kind, helpful and educated. The prices are reasonable…read moreand on par with shopping online. And, the customer service is top notch. I just recently purchased a Nikon Z9 for my father. Jeff, the manager, went out of his way to help with anything we needed. They even gave us a good price on his old camera and lenses. One of the sad things about the post store, Amazon world is the loss of authentic stores where people really matter. To turn us into advocates from the first experience is an art form. I would give them 10 stars if they were available.

Rode's is one of the few professional camera stores left in Wisconsin. I think there are only…read morethree. Unlike a Big Box store that also sells refrigerators and underwear, Rode's is strictly photography. They have a very knowledgable staff that will take the effort to meet your photographic needs. They have new and used equipment, pro-level equipment, plus rental gear. Their prices are competitive with any company. Rode's has been around for literally around 115 years. It was a family business till recently when the o wner retired and sold it to some employees that had been there for at least 30 years.

So I had been visiting from out of State and I wanted a quick place to drop off and develop film…read more Prior to visiting the shop I had went to the store to pick up a USB drive as an alternative to having the scans placed onto CD's, because ideally I know could do this elsewhere at reduced costs. However, I had been overcharged with a total of nearly $50 for two rolls of film, prints and (unwanted) cd's. Sure, I can accept that costs vary from place to place but in this situation, I was told it'd be $4.90~ each to just have the rolls developed and so I was like "Yes! That sounds great.". I had mentioned specifically that I wanted scans placed onto my USB flash drive to avoid the cost of burning copies onto CD's and initially it was never brought up as an issue. I also requested to have one roll pushed during development, but the request was declined due to having the incorrect equipment (which seemed odd) so I humored the idea and just dropped off the film. The storekeeper asked if I had wanted prints and .29 cents a piece and so I went for it. At this point, he had never mentioned any additional hidden costs or fees, and told me to be here to pick up film within a few hours. So when I came back, I had arrived to two packages of prints and the storekeeper had explained that one roll of film (aside from 2 exposures) had turned out and so he didn't charge for the prints. He also mentioned that he had just "places the CD's" with the prints because that's "what they just do." And so I saw the absurd amount and paid for the film because I did not know how to react. Upon further inspection I'd discovered that I was charged for the development of the film (of course, this is expected), charged $10 for the prints that did turn out, and I was charged $10 (bad roll) and $15 (good roll) for the CD's I specifically requested not to receive. I was livid and could not believe that had just happened to me. I've decided that I'll never trust that place again with my film. The only redeeming factor for this place to even receive 2 stars was that the scans from the one roll that did turn-out ended up looking nice. I would hope that this review serves in preventing others from receiving the same treatment.

Wonderful and knowledgeable staff for print, photo and accessory items. Went to their new location…read moreSaturday for some new passport photos. Great services copying old VHS and camera tapes to current formats.

UPDATE: Way overdue, but was beyond satisfied with click and am collecting more items to bring to…read morethem. They did a great job of pulling stuff from ancient media, and returned it to me in an extremely well-organized package with original media and new formats. Exceeded my expectations, and I'll be back! 3/9/16 This is a preliminary rating based on today's consultation and drop-off of media. Fully expect it'll be a 5-star review when I update it after receipt of final products! After years of neglecting old pics and videos on various media, and inheriting more of the same, I finally bit the bullet and decided to start getting this stuff into a more compact usable format: 1) so I (and others) can actually see and enjoy it 2) so my kids aren't left with boxes of stuff to go through if something happens to me 3) to better ensure preservation for future generations, as my kids may very well want to just toss boxes of old media 4) before it's too late! Realized I really need to get it done before there is no way to get stuff off of this ancient media. Wanted to use a local and specialty company, not mail-in, so found this place that has only one lil Yelp review, but an informative website, and not too far from me --- and called and spoke to Nick. Based on conversation, I brought in a smallish box with a variety of media to consult with him on how to best handle. Included: - VHS C tapes - Flip Video Cam - Tons of disposable cameras, some of the underwater type, most only partially used - XD disk - Sony Media Sticks - SmartMedia disks (oooold) - 6 oooold film cameras with the film still in them, partially used (I didn't want to risk messing up the precious contents by trying to use up remainder and remove film myself) Nick patiently explained how he'd go about handling these items, and best options for output. He took plenty of time with me (but I had called ahead to see when would be a good time to allow for consulting, so you shouldn't necessarily expect this with a walk-in when he may be busy). When I apologized for being somewhat weepy (hey, these things contain precious memories from my late mom, other deceased relatives, and from my baby's earliest years!), Nick was SO kind and empathetic. Said this is not unusual; of course when people are bringing in old stuff it's usually packed with emotional memories by virtue of it being old! I also like the back-story of this company. They took a chance and put everything into this type of service after their corporate company disintegrated. This tells me they care about the specific service they are providing, and likely put great effort into doing it well. Nick said he's going to need to investigate best method for some of the media, and I appreciate this. I know mail-in labs must by nature of their business follow a scripted process, regardless of condition of media, which may not always be the best route. I'm not sure what cost will be.... but figured worth getting started before it's not doable anymore. I have boxes more to get through - including audio cassette tapes (my mom was in a band and these are probably so fragile and crispy by now!) and VHS tapes. And personally I'd rather spend more if necessary to do business with people I can see in person, who may then feel more pride and accountability, and know they'll get more business and referrals from me if it goes well --- unlikely with a mail order service. I asked Nick if he could try to provide output in some identifiable form, including descriptions when provided on the media (such as on VHS C cases), or at least names of camera/type and/or media type, and he assured me he would do this. Very much looking forward to what comes.... and hoping I've found the right place to finally help me get through the boxes of precious memories that need to be turned into updated, usable formats. Will update review after completion of project!

I needed a head shot to use for my new and hopefully burgeoning career as a Realtor. Susan listened…read moreto what I needed, gave me some advice on appearance, and we booked a shoot for 48 hours later. Susan was very personable and took a variety of shots for me to choose from. Once complete we reviewed the shots within a couple of days, and I had the completed file the next day. I'd recommend Susan to anyone based on my experience.

From the owner: We specialize in High School Senior and family portraits, and pet photography. Business Headshots,…read moreaction sports are also very emphasized! Serving Grayslake, Gurnee, Libertyville, Mundelein, Lake Villa - northern Illinois suburbs. Natural outdoor on location as well as in-studio shots.

Great business to work with. Very professional, kind and honest. We cannot say enough about Pat,…read moreand the wonderful experience we had with this business.

From the owner: We are a Camera & Photo Supply Store that specializes in the transfer of video tapes and movie film…read moreto DVD. We also do scanning, printing, photo restorations and other digital services.

Customer service at its best!!!!! I tried to get help…read moreseveral other places with no luck. Not only did I get help, I got a lot of information and just what I was looking for!!! Thank you for going above and beyond!!!