We stooped here to grab a quick lunch. The mini cheese pizza was great. The pizza has the right amount of browning of the cheese and the crust was perfectly cooked . The mozzarella sticks great and the meat mariners was delish. The service was quick, the restrooms clean. We will be back when we are in the area ! read more

Terrible service. I called in an order for a sandwich for pick up. When I arrived 30 minutes after I placed the order I still had to wait 10-20 for my sandwhich to be made so 1 hour total for a sandwhich and when I got my drink there was a bug in it. After I brought this to the manager they said they would refund me but did not refund me. My card was still charged. DO NOT GO HERE!!!!!!! read more

The guys in there are fast, polite and efficient. The pizzas are delicious. Atmosphere is clean and they have GAMES AND TVs. Coco read more

food one in atwater wonderful this one okay nothing to write home about! it's a shame convient location and love to go there

They lied about their delivery option, I called since i cant walk or drive to the store and a rude employee picked up the phone. Ever since the changed ownership they have gotten worse in their quality of food, customer service and overall accessibility to their customers. Im not surpised its always slow and empty since this is how they treat their customners. do not buy or support this store. read more

This couldn't get any worse but it did! Just updated with photos today! The place looks like it hasn't been updated, maintained, or simply cared for. Sad! Pizza Factory has such great potential to be Le Grands one and only hot spot, but with such poor management currently operating the facility it'll just continue to be neglected through its mediocre quality food, service, and ambiance. The employees watched my family go in and out and couldn't even pass on a simple greeting. Whatever happened to welcoming your customers instead you receive an aurora of judgment or gossip. We ordered two cheese pizza breads and hot wings. Overall the food was pretty average. read more

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I called my order in and kept being put on hold three times. This place is always empty so not sure why they think it's okay to put customers on hold. read more

Good pizza, salad & breadsticks, staff was friendly & kind however, it was the SLOWEST & LONGEST wait time at any establishment we've ever been to! From the time we ordered to the time we received our food it was 1 hour & 10 mins!! We had 3 other families come in 15 mins after us & they received they're food before us. I'd give them 3 stars but with how slow they were it's 1 star read more

Absolute garbage! And let me mention we waited 3hrs+ for our delivery! Worst service I've experienced! Customer service sucks even more! read more

Pizza Factory - Make sure you order yourself this "awesome sub" with no meats! Lol. - Pizza Near Me - Le Grand, California

I ordered 2 hot sandwiches and was told they were very busy so it would be 45 minutes. ( 45 minutes to make 2 sandwiches REALLY? ) I went to pick them up after 30 minutes and the sandwiches were ready. When I got home and I found they were cold. By the way, there was only 1 family there and 2 other people picking up their orders. So they weren't that busy and they had my sandwiches made long before I arrived. read more

Favorite pizza place! Something about it just HITS different. Would recommend to everyone. I always eat to go so I wouldn't know about the restaurant sanitation but as the food goes amazing. read more

This place is ok. The pizza is ok, and the place is clean. The staff are friendly. Pizza Factory is not my favorite pizza, but this and Marco's Taco Truck are about all there is in LeGrand. Most times I elect for the taco. The sandwiches are pretty good here. read more

Pizza Factory - Pizza Near Me - Le Grand, California

Employees don't greet customers when coming in. Attitude is given when coming in late 8:30 when they close at 9. Hold phone calls are long and forgotten about. I had my food delivered to me a week ago worst service ever. I called to complain and they told me I can't talk to manger and that I can get a free pizza. That is being bribed not to let them manger know about ther service. Le grand isn't big and doesn't have many food places but I'll settle for gas station snacks instead of this place. read more

The food is excellent, some of the best pizza around! Its pricey, but I wouldn't mind paying this price, if the service were decent. But the service sucks. I usually call in when I leave Fresno. No matter what, when I call in they tell me it'll be 40-50 minutes to pick up my order, which seems like a lot. I don't mind, because like I said I have to drive from Fresno anyway. But I have never, not one single time, actually walked in and picked up my order. I always have to wait. The commute from Fresno to here should be plenty of time to make a pizza! It could even be patient, if they were busy. But I've rarely seen it busy enough to justify this. When I call in a pizza it's because I've had a long day, I'm too tired to cook, and I want to go home. But here I sit. Perhaps if they hired an adult to supervise, it would be better. But the kids that work here wander aimlessly from task to task, in slow motion. No wonder it takes so long! Move with a purpose! AND THEN!!!! When I asked for cheese and pepper and plates for my to go order, they just handed them to me, loose and separate. Can you put them in a bag? So I can get them home in a useable state? Sheesh! read more

A little over priced for everything. The Pizza is pretty good. We've eaten here at least three times and the ingredients are always the same freshness level (pretty standard) on our supreme pizzas. The wings and the salad bar are fine. If the pricing for everything was a little bit lower we'd come back. The dining area has a nice ambiance with lots of televisions; it's great for families with kids. The noise level in here is pretty loud and great for loud families. Try the pizza and salad bar and even the wings at Round Table just down the road. That place gives pretty good competition to this place. read more

Horrible. The service and the food. Please look at these photos at what was served to us. What's sad is it's a pandemic and our only option is to confide in this restaurant and trust that they will make our food to its expectation as we leave their establishment because the only option available is 'Pick Up'. Pick Up should not even be an option for this place. They will not treat your food with care and make it with expected quality. Believe that they will definitely half make your food since you are ordering take out. If you don't believe me here are some photos. Aside from the food being such a disappointment their team is extremely rude and whoever owns this establishment seriously needs to either reconsider their team or implement higher rules. Like cooking food to appropriate temp. Our pineapples look like someone tossed a can on top last second and the toppings completely fell off. I'd like a refund but with their team and their inconsistency I know it won't happen. Save your time and money and just drive into the city for a real pizza read more

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I love this pizza factory in Le Grand! :) the food is amazing and the people who work there are amazingly sweet and nice! Great customer service! Whenever we want to have a pizza party at our school for our teachers the staff from pizza factory always comes through with great service and give great satisfaction to their customers! I really recommend this place over all! :). The hot wings are super juicy and the pizzas are super yummy! read more

They have really good pizza and ice cream along with other stuff , sometimes the take long but usually it's not too long, the pizza is very thin but besides that it's very yummy :)) sometimes I order their buffalo wings and it can come out a little dry but you can just ask for more read more

The pizza is delicious! Love love love. Wish they had a location closer to home (3 hours away). They are very generous with their toppings and the red peppers/parmesan cheese as well :) The lady helping us out was very kind and patient with us. She gave us different options and recommendations. read more

I called placed an order for delivery employee stated it would take about an hour for the food to be delivered. After 2 hours I call they say we are waiting on the driver he was out doing 3 other deliveries and was waiting for him to get back to bring mine and for the inconvenience they would send extra items. 3 hours later delivery comes, mind you waiting this whole time and there was no extra items and order wasn't even correct. Last time I ever order from here. @ that I'm not even 10 mins away. If I would of known I would of picked up my self. Anyway horrible service and will never order from here again. read more

If there could be a lower rating I would give this place one. The last 2 times I've been in they have had issues with my order. One time they burnt it so badly even my dogs wouldn't eat it (they had items stacked at the end of the oven where the pizza comes out so my pizza was blocked from being able to exit the oven). The next time I ordered a thin crust all meat with pineapple and mushrooms added. They gave me a regular crust pineapple and mushroom only. No meat. Then they couldn't remake the pizza because they had turned the oven off. They write my name down and said I could come in another time and get my pizza. The kid even joked that at least I was getting a free pizza. I told him "no, I've already paid for it but I'm not getting it when I want it". They send texts about 20% off when you order online, but the code never works. Their response has always been "sorry", but no discount given. It's the only place in town so unless I want to drive to Merced or chowchilla, it's that or nothing. I've decided frozen pizza is better. read more

Not a lot else going in Le Grand, but Pizza Factory has been there for years and it's a pretty good pie. Get a pesto & onion pizza if you're in the mood for something different. read more

If you enjoy a stale crust, thick pasty tomato sauce, breadsticks that could be used as a weapon, and microwaved wings, this place is the right place for you! read more

Very poor Customer service. From the minute I called to check what prices were, all the way until i left. The place was dirty and there were only 3 people working. The Latino guy working there, was the only one that seemed to want to be there and took pride in his work ethic. When i first called the store to put the order in, i asked if I could have it ready at 8:15, she informed me, that even though they're not supposed to close until 9PM, they couldn't do dine-in. The reasoning was because, "Since it's slow, we will close earlier, we will be all cleaned up, and ready to go by 8. So would you like to do a carry-out?" So why doesn't the hours information say, "Based upon business"? When I called to put the order in, the price was $18.68. (I ordered 1 large Pep & 2 Medium drinks) I specifically asked to be sure it was after tax. The lady had informed me it was. Then we get there, no changes made to the order, and now the total comes to $21.17. Then the lady forgets our drinks. When I go back up, a guy in front of me is ordering. Which was not a problem. However, the problem I had was that after he ordered, this lady went and talked to another lady. Which if it looked related to an order I wouldn't mind, but, her and her co-worker were giggling with eachother for about 5 minutes. It wasn't until the younger Latino guy came back to the kitchen, he pointed out to the lady I was up there. Then when asked for the drinks I ordered, she gave me a dear in headlights look. Like I gave her some complicated math equation. She starts looking through the computer, then informs me she doesn't see the drinks on my order. Now the one employee who paid attention (Once again the younger guy) knew without looking at the computer that it was 2 medium drinks. Then, you'd think "Mhmmmm well i just ordered 1 Large pizza, like anywhere else i should get atleast 1 small cup of ranch, and if i want more I'll pay for it." NOPE! Its $0.50/Cup of ranch. And Finally to the conclusion of this horrible experience. I asked for 2 small boxes to put the remainder of the pizza in. One for My friend that came with me, and one for I. The girl that actually grabbed the box for me, actually rolled her eyes, while her friend just gave me a nasty look. Mind you I never said anything about the poor experience to them, because I believe it could just make it worse for other customers. I don't know who managment is, but you need to take a long hard look at your staff from Monday June 24th from 8:00PM-9:00PM. The 2 girls that were working just poor attitudes. The younger guy working, that's the true definition of "Great Work Ethic". He's the only reason this got 2 Stars. Those 2 girls alone get 0 Stars. And that guy gets 5 stars from me. But unfortunately a business is only as strong as its weakest link! read more

Pizza is delicious! Sauce is zesty and tasty. Dough is fresh. They toss the pizzas right in front of you. Cost is reasonable.

today i was there for my pick up , pizzas , salad, and milkshakes for my kids and the customer service was great ! i was attended by aice she was was very polite and made sure we had everything we needed ... thanks guys ! read more

Le Grand Pizza Factory has the worst service for a small town where everyone knows each other. Every time I call to place an order for pick up or delivery I always get put on hold. I don't know if they actually have a hold button because they just lay the receiver down and I can hear whatever is going on. On top of that they forget you're on hold. I was left on hold for 10 minutes. I could have gone longer and should've just to see if they would remember. Today was the third time it has happened to me. I call back to let them know and they speak to me as if it was my fault. Rude, frustrating and disappointing. For the food, it's okay nothing I have to have, but in a small town where every order, I'm sure counts, this experience made me drive to Togo's in Chowchilla where I was greeted with a smile and served promptly. My advise to the owner is be around at night and train your employees better because you are loosing business to Marcos tacos, whom by the way always gets your order when they say. Usually in 15 minutes. read more

Excellent hand-tossed pizza with a crust that has great texture--not soggy and not too crisp. That's the key to Pizza Factory--fresh dough tossed and stretched when you order. It's not like the pre-shaped frozen dough they use at those $5 pizza chains. The fresh veggies really stand out when paired with the meat toppings, but even a carnivore such as myself enjoys their vegetarian pizza. Their tangy tomato sauce complements the cheese blend so well that I've eaten a few cheese-only pizzas there. My favorite is the Bulldog, named for the local high school mascot, which is a combination pizza with pepperoni, salami, sausage, mushrooms, green peppers, onions, olives, and shredded ham. (I think I've got it all.) Pizza Factory is a franchise chain, so this restaurant is locally owned by a LeGrand resident. read more

Been coming here for years. Never a bad pie at this place. They go a little heavy on the sauce so order light sauce. Sometimes I'll even order the breadsticks with cheese and pepperoni. Worth a stop if your on the way to Yosemite or Mariposa. read more

Since the new owners came in the quality of the pizza dropped drastically. To make it worse the prices shot up. The sauce is spread paper thin and the ratio for pepperonis per slice is three:one. The sandwiches are practically bread and the meat had a weird taste like it was old. Highly recommend not to eat here folks! read more

Le Grand Pizza factory quickly became one of the local community favorites. Great pizza along with everything else. Great service, cold drinks and a few video games for the youngsters. This is a must is headed through Le Grand read more

Best pizza around by far! We always get pizza and breadsticks, which are amazing, but sometimes we get sandwiches there and oh my goodness try it toasted! My bf and I are foodies and we know all the great places around :) this is a fav for sure! There was a woman working at this location that refused to give us a few more ranch dressing cups but I don't think she works there anymore. Lol. read more

Love the Le Grand Pizza factory! Great food, great service! Clean restaurant and fast delivery.

Definitely doesn't taste like it used to. Quality of the pizza has diminished over the last year. Dough is tough and doesn't taste the same. It's a shame since it's the only pizza joint that area. read more

Pizzas good, usually small, and weirdly priced. They wouldn't honor a coupon they had on their web site that was good until may because they weren't doing it anymore. I'm not having a good day and all I wanted was some comfort food. Now I have to go to Merced to get it.. read more

Absolutely the worse service I have every received. There is obviously tension between the employees and makes the whole atmosphere uncomfortable. The prices are way over priced and the employees are stingy giving out cheese and hot pepper flakes. The pizza is disgusting and oily. I can tell that the whole hiring process is based on a who is friends with who bases. I remember going to get ice cream when the factory opened and my cup was full. Now you'll be lucky to get a full scoop. The managers are by far the rudest people I have ever encountered. I watched Yoli and Noel degrade their employees for dropping something as little as pizza sauce. I ordered a cup of water and the manager made it a huge issue by rolling her eyes and making it a point to charge me. If you so happen to stop by Le Grand, DO NOT, I repeat DO NOT stop by there and give them your business. I highly recommend stopping at Marco's Tacos by the gas station or better yet going to the Rancho Market and grabbing a bag of chips and soda to hold you over to the next town. read more