Great food and good service the atmosphere was quiet. Would recommend this business. I will return to this location

The Pizza Hut in Cheraw, SC was a big disappointment. It was dirty and the one staff was sitting behind the old and dirty counter. She didn't speak or look up. Seeing the condition of the restaurant we decided to leave . read more

Listen I expect when I go inside at a Pizza Hut to have a waitress not this self service thing. If I wanted to wait on myself I would go to a fast food place which Pizza Hut isn't. The workers are standing around laughing and going on phone ringing and no one answering because they to busy talking to one another. read more

So, I called in a carryout order and was told 20-25 minutes. I arrived at the 20 minute mark, wanting to get the pizza hot out of the oven because I live 15 miles away. I wait another 20 minutes before my pizza comes up....this doubles the estimated time. They are busy so I can deal with this. I do notice during my wait that they are still giving the 20-25 minute ready time, and I feel bad for the unsuspecting schmucks who show up to pick up pizzas that clearly will be at least an hour before ready. Now it's time for me to pay, and the girl keeps swiping my card. Concerned, I question if I am being charged each time she does this. She assures me that the "system" has been acting up all day, and she does not want to have to call in for an authorization code. Apparently, her hope was to repeatedly swipe my card until the "system" was fooled into working properly. This was not to be the case. (Pizza sitting there on the counter getting cold.) The manager in a stroke of brilliance, decides to try it at the other register. It turns out that the "system" doesn't like that one either. Again I am assured that this has been happening all day. At this point, I ask why they aren't letting callers know that their card system is down. I would have been more than happy to stop and get cash had I been informed. Manager tells me to move aside so CASH paying customers can be served. (Pizza getting colder.) I am a pretty patient person, but I balk at this. I am a paying customer. All she has to do is call the 800 number for the flipping authorization code. This is a manager. (Pizza nearing room temperature. WTF?) She insists that I pay another way. I tell her that I cannot (miraculously I have not raised my voice). I remind her that I could have gotten cash had I been informed of the technical problems, but I was not about to drive around town looking for an ATM while my pizza sits there dying a slow death. She started to write my card number down on a piece of paper so she could run it "later". I said no. I asked her to just call the number so I could go. She took the pizza, slung it to the back counter and said "That's it then." (Cold pizza thrown away.) Oh, and did I mention that the General Manager was right there, doing nothing, allowing this to happen? I was dismissed, by a manager at pizza hut, and my husband had to microwave a hot dog for dinner. FML Needless to say, calls were made. I am expecting a call back from the District manager. I will update my review with the results. read more

I will say this, over the many years that it has been here, our local Pizza Hut has proven itself from being far from perfect at times. However, with that being said, our Pizza Hut is pretty dern good. True it can sometimes be a bit greasy. And sometime the clientele that comes to either stay or simply clog up the take out aspects of the Hut can be a bit grating. But I will state this, that's a hard working bunch that holds it together. Constantly cooking. Constantly delivering. Constantly on the go. And given the general pressures of my weirdly wonderful Cheraw, SC, I feel they do a pretty solid freaking job. read more

Don't use the Web site to place an order and expect it to be ready at a certain time this I twice now we needed to pick up our food and it has been 20 min late and still have to wait this place sucks read more

This establishment is filled with deicated, and hard working people. No, they can't control everything that goes on and sometimes things aren't perfect but tell me one store where everything is. This place doesn't get enough credit for all the good it really does for it's customer's and it's community alike!!!!! read more

Ordered delivery. Pizza and brownie arrived not in the hot bag but so wet from rain that the boxes were bent and the pizza was cold. We also ordered 2 diet Mt Dews and received one Pepsi and one Diet Pepsi. The crust on half the pizza was almost raw. Because I ordered online the payment was already taken out of my account. When I called Pizza Hut, the "manager" said they don't do refunds! read more

Never had a problem with them. The last one I ordered, I ordered online. 25 minutes it stated. I walked in at 25 minutes, and the box top was being closed just as I paid. Cannot complain. Never had a problem with online orders. Gives me time to run around, and grab my "fresh hot pizza". read more

My experience tonight has been awful. My kids wanted a cookie pizza so I decided to be a "bad" dad and treat them, and considering I couldn't just throw them into the car, I ordered it delivery. An hour and 20 minutes later I have to call and pizza hut what's going on with the delivery. The manager proceeds to tell me that the delivery guy has already stopped been by and that no one was home. So when I tell her that's not possible and that I've been sitting on the couch with the door open and the porch lights on, she basically tells me I'm lying. I apparently find it humorous to trick my kids into thinking they're getting a late desert along with playing tricks on pizza delivery guys. GIVE ME A BREAK!!!! read more

Beware of this pizza hut and avoid at all costs. my family has 'tried" to dine in here 2 times and both were a disaster. The first, the waitress forgot to put part of our order in, so after waiting 45 minutes and my part of the order hadn't come we asked about it, she went and put the order in, 45 minutes later still nothing, since everyone had long been done eating, we decided to cancel the order and leave. at which time they told us that my order was cooking, the other order of my food they had 'accidently' sold to another customer. we left without it. the 2nd time we ordered 2 personal pan pizzas for our kids, but my husband and i were told every time we tried to order something that they no longer make that, we just decided we would let the kids eat and get something for ourselves somewhere else. 40 minutes later and still no food for our 2 young kids, we walked out. We went across the street and spent our money at Sonic where we were all satisfied. we will NEVER eat here again! read more